The waiting room was chaotic, and the front desk staff seemed clueless and very rude. I had a final…read moreappointment after returning to work, but when I arrived, the front desk said my status had changed, and I couldn't be seen unless I paid for an office visit. I have full coverage with both insurance plans, yet no one bothered to inform me. The referral person told me they see thousands of patients and can't call everyone, and promised to have the doctor's MA call me back, but I never heard from anyone. I took time off work for this appointment, only to have it canceled. Never again.

I am so impressed by the whole team here at All American orthopedic Physical therapy on Gemini…read morestarting with Iman when you first walk into the facility. she not only greets you with a beautiful smile but remembers your name no matter how many patients came in before or after you, so professional. Then Ken (we are on a first name basis with all the staff) who makes a point of acknowledging all the patients coming in for treatment. Of course, my very favorite therapist, Van. he's patient and thorough, and very creative. if something doesn't work for you, he invents another similar procedure that accomplishes the same outcome. this is the only place I will come for therapy. it has helped me a great deal. Thank you ALL. Hazel

Dr. Oneal knows what he is doing. Very efficient and fixes EVERYTHING! He treats all ages and…read morespecializes in sports injuries.

I'm used to spending hours waiting in a doctor's office. This staff is incredibly efficient & keeps…read moreeverything moving without making you feel rushed. I found the doctor friendly & caring. I would recommend for any ortho issues

I have been going here for about a month for shoulder rehab …read more Sessions usually last about 40 minutes. I have seen 2 therapists and results have been great. I push myself at home and want to progress. I had the unfortunate occurrence of being 10 minutes late. The receptionist made me feel shamed. Then proceeded to tell me she would "check" with the therapist to see if he would accept me. He refused! Was I not his patient for that hour? I am scheduled for therapy until end of March.I will bring a note from home to excuse me for being late..... I will take my business and $$$$ elsewhere.

I cannot recommend Houston Methodist Orthopedics enough! Dr. Croley in particular is an amazing…read morehip and knee specialist. His bedside manner is remarkable. He has replaced both of my knees. The entire group is excellent as is their office staff. It is notable that you rarely have to wait more than five minutes.

First impressions: front office staff is hit or miss on customer service / friendliness. They are a…read morebit disorganized as I've had to give my information / insurance information more than once due to the previous person I guess not saving it? Wait times & experience : first time here we came with X-rays from urgent care and they said they needed to do more, come to find out they needed to do more because they were taking X-rays on a different ( wrong ) part of the body, this increased our wait time by 1 hour- since this was a child I wasn't SUPER happy about that, they blamed it on miscommunication between the admin and nurses. Offerings : they seem behind on the times. Everyone seems to offer waterproof casting but apparently they do not which is a huge disappointment. On a positive note, you can get in quickly to be seen.

I saw Dr Haras Vakil for the first time and was very satisfied without the customer service &…read moreexpertise of everyone at this facility. Dr Vakil was very nice and extremely knowledgeable.

I was referred to Dr. Dennis by a few coworkers and he didn't disappoint. First time appointment…read morewas at 9 and I showed up at 8:30 to fill out paperwork. I was called in around 9:15. Dr. Dennis was extremely personable and I liked his approach to my situation. So far, so good. I'm glad he's a "one-stop-shop" for care.

From the owner: Dr. Dennis completed his undergraduate pre-med training at the University of Houston and…read moresubsequently earned his medical degree at the University of Texas Medical Branch. After completing his residency training in Family Medicine at Memorial Hermann Southwest Hospital, Dr. Dennis went on to receive his sports medicine training at the Texas Center for Athletes. He became double boarded certified in Sports Medicine after he completed a sports medicine fellowship with Sports Medicine Associates of San Antonio. Dr. Dennis's philosophy is that the best prescription for comprehensive health and wellness is the right "dosage" of exercise coupled with the appropriate dietary regimen. He focuses on the promotion of healthy lifestyles through regular physical activity and proper nutrition. He is double boarded in Family Medicine & Sports Medicine. He practices the full spectrum of primary care as a Family Physician, but also specializes in the treatment of athletes & active people of all ages.

it's ridiculous. I called so they can send a request to get a MRI done. It has been back-and-forth…read morewith clinic stating that they're waiting for office to request. It has been three hours. I have been back-and-forth and getting no results to get an appointment the last time I called they had me on hold for over 22 minutes and when the nurse phone, she rudely said when they get it, they will contact me and then abruptly hung up the phone, unprofessional, and just straight up

first time I've ever been insulted by a Dr. after my 3rd shoulder surger, now he's in the business…read moreof saying he's not going to listen to "god damn snotty little kids" well Dr I'm 35 and next time you feel tough think twice

I was living in Houston and tore my Quad muscle twice in 15 days. Dr. Warren did both surgeries and…read morewas a God send! She is a fantastic human being and world class surgeon. I would trust her for anything. I highly recommend Dr. Warren.

I first saw the doctor on 3/20/24, she was very personable and seemed to have good bedside manner…read more  We looked at my scans and discussed the scoping of my knee. She asked that I get a more recent MRI.  On 3/24/24, I had my MRI done.  On 9/17/24, I asked to schedule the procedure and a surgery date of 10/3/24 was given. 10/2/24 at 2pm, the day before surgery, I received a phone call from nurse at the office stating the surgery was cancelled and that insurance denied it.  I told her that I have very good insurance and I would be very surprised if they didn't cover it.  She stated that she had been working for weeks on getting this approved and stated she had "thrown a bunch of codes at it, even grafting and it was denied".  I said "grafting???" She responded "yes".  At this point I was very confused because we did not talk with the doctor about her doing a graft. She then stated that the doctor was going to recommend someone else for the surgery.  I asked if she could call on my behalf to get the appointment sooner, I told her pick first available and I would be there and she told me she would call me back. I called my insurance, who stated that it was denied because they did not send the imaging scans and the report did not show that I had the problem that they were trying to do surgery on. She stated there were things in there about a torn cartlidge but the reports did not show that I had that problem.  Insurance also stated that the doctor cannot include possible or unsure in the surgical plans.  She stated that they had 7 business days for a reconsideration or peer to peer.  I called back and spoke to the office manager, who stated that they had been trying for weeks to get this approved and that they did send the scans, twice.  She stated that they also did ask for a reconsideration and that was denied. I spoke with her about the doctor that was recommended and stated that someone was suppose to get back to me about a date and time but never did.  She stated that she would have the nurse call me back.  I spoke with my insurance again and she stated that everything has to be documented on their end.  Conversations, paperwork, it all gets documented in the system, she went through line by line of what was documented that happened with my case.  I was told that the paperwork for my procedure was turned over to the insurance on 9/25/24, so the doctors office had not been working on my case for weeks, as they stated.  She stated that there were 3 attempts made to get the imaging from 9/29 sent over to them for review and they were never sent.  She stated she went through line by line to see if there was anything in any of the documentation about a reconsideration or peer to peer and there was not.  They stated that in order for it to get approved, they would need to have the x-rays, and updated plan that clearly specified what needed to be done in the surgical plan and that the codes need to be separated and there needs to be an explanation of why they need to be done as well and this needed to be done within 7 days of the denial.  On 10/3/24, I sent the doctor a message explaining what had occurred and it was intercepted by her nurse, who responded on 10/7/24,  she gave me the name and phone number of the surgeon the doctor was recommending, stating that she faxed them over my records and I can call them to make an appointment.  She apologized for the inconvenience that I had experienced.  I wrote back inconvenience is one thing, being lied to is another.  I let her know that I would be posting a review.  Not even an hour later, I received a phone call from the office manager, to which I declined.  I was not even in the mood to call back and fight about it.  Why would I even want a surgery done now when I know the office staff is incompetent and flat out lied about everything? If the doctor was not competent to do the procedure, then she should have just referred me out from the very beginning.

Top shelf service from Dr. Hendricks and his entire team! He's very knowledgeable, caring and most…read moreimportantly, he listens closely to my complaints & targets them. 100% recommended!

CLIM staff is caring and friendly. Dr. Hendrikz has helped me with shoulder pain and balance.read more

The doctor told me "sorry, I forgot to order the knee gel for your shot"…read morePractice manager demanded the $50 copay for the "consultation" despite my protest that the consultation consisted of an apology. "Did you talk to the doctor? Yes? Then that's a consultation!" Last visit from me!

From the owner: Fondren Orthopedic Group is nationally recognized as one of the largest and most comprehensive…read moreassociations of private orthopedic surgery practitioners within Webster, TX and the surrounding areas. With over forty surgeons practicing in ten sub-specialties, we are well-equipped and eager to address your particular medical needs. In determining the best physician for you, we invite you to explore our website for physician information, educational resources, and location information. Additionally, please feel free to contact us with your questions and concerns. Our staff would be happy to assist you with addressing any of your needs from scheduling an appointment, to matching you with the best provider for your care.