Called on a Sunday and had service within hours. Very professional. Communication was good. Final…read moreprice was the low end of what i was told to expect as well as fair. Will use again and recommend to others.

My furnace stopped working during one of the coldest days of the year. I had called AL's in the…read morepast for my AC and he'd done a great job then. When I called he answered right away and was able to come out the next day. He quickly diagnosed the problem and was able to fix it within a couple of hours at very reasonable price. He such a great guy and very polite. He knows his business! I would recommend for sure!

Unreasonably expensive. Salesman that showed up was unprofessional. They didn't really seem to…read morelisten to my concerns.

We had previously had our downstairs HVAC replaced by Air Today a few years ago, so when our…read moreupstairs unit went out, I called again. Same awesome service. Straight forward with what was wrong and honest about our options. The new unit was installed in a timely manner and when they were inspecting the upper unit, the noticed that the downstairs system had shifted (probably during the hurricane). They sent the crew back out to adjust the downstairs unit so it would be correctly positioned. Highly recommend!

I have used Primus since about 2005. Highly recommended. Great service, very honest. Great for…read morediagnosing HVAC issues and replacing only what needs fixing and not suggesting unneeded repairs. Primus just did a full replacement for a family member of mine in a single long day to minimize any time without AC. Look Primus up next time you need services or repair.

*****Update. Not an hour has passed since this review was posted that Primus resumed the harassing…read morecalls informing me that I have 24 hours to pull this historically accurate and factual posting or he would sue me for "Slander". ****************************************** Concerned about the hidden cost of service? TIP: Check costs before you invite anyone out to work on your system(s). I found Primus's $85 trip charge to be somewhat reasonable. But the cost of Freon? Not so much. A quick check on eBay indicates these folks pay not more than $25 per pound of R22 for their Freon and then charge you the stated price of $100. When asked why, the smug response was .. "Well, that's capitalism." My response .. "Well, when you charge 4 times what something costs, that leaves the consumer feeling ripped off. So here's something else about capitalism you should know. People won't use you when they feel ripped off." My thoughts: There's just something not right about being told I should be happy about being ripped off simply because "That's capitalism". That would be why I concluded the call. I suppose the vendor subsequently decided our discussion wasn't over, so he immediately called back to lecture me, rather aggressively. I hung up. A few seconds later, he called again. I didn't answer. So in the end, the decision to not use Primus is more than justified by their absurdly expensive (in my opinion) Freon and their aggressive response to (pre)customer feedback.

Eastergard installed a new 2 zone HVAC with ducts, hot water on demand system, and supplied gas to…read morefireplace. All this work was done almost two years ago. We waited to make this review to be certain we were confident making a recommendation. Our salesman, Alex, was incredibly attendentive and easily accessible. He assured us that he would be our point person throughout the installation process and moving forward. He kept his word: the few minor situations that came up following install he resolved quickly and without issue. We believe the professionalism and efficiency of the worth was worth the slightly higher cost compared to competitors.

We recently had a tankless gas water heater installed to replace our 25 year old electric tank…read moreversion. Joel, was so helpful and patient helping us choose the right product and model. They were responsible and very professional and would highly recommend.

I paid for a Champion contract for 3 years. An audit performed by the local electric company…read morediagnosed my high bills coming from torn insulation in the attic - the tears were made by Comfort HVAC technicians. Comfort sworet hey fixed the issues but did not show me photos that I asked for. Recently, now ten months later and I had a second audit from the electric company. The recent audit found additional tears that Comfort had not repaired. The new HVAC service company charged me $350 to make the insulation taping and insulation that Comfort had failed to do, and lied about completing the job. Now I've overpaid on attic energy leaks for ten months and incurred an additional $350 to bring it up to standard. Champion does not hire qualified staff. Polite staff are worse than useless.

Very quick response time. Technicians were excellent polite and explained what they were gonna do…read morestep-by-step.. I don't know what the going rate is these days but possibly on the high-end. Overall, very knowledgeable and yes, I would use them again.

Excellent service Great quality…read more Outstanding value Will recommend to anyone with HVAC problems whatever is fixing what you have or buy a new hvac system Alexander is the place to go

Awesome experience! This isn't the first time I've used Home Service Nerds but Iwill continue to…read moreuse them for all our AC needs. Jae showed up on time and was super helpful and knowledgeable. He thankfully saved us from being melted in our home this summer. Thanks again Jae!

They were on time, checked unit, serviced and reasonably priced for our needs. It was working just…read moredoing a regular service. When they left it no longer worked! We did have a hiccup, spent 3 days & nights in the heat with no air after service due to AA Attendant they were not getting our messages (lady in office out sick) but, AA was saying they would be here between certain hours, someone would call us, etc. On day 3 my husband was there when the owner came in and he was completely unaware. He sent someone that day. I will say we are nice and cool now and it was just a random issue nothing serious, took 5 mins to fix. I would like to thank the Owner for being a true stand up business man and making it right for us as a consumer. His technician came both visits and was a very nice young man. I would definitely recommend this company. Thank you for making everything right!!

I received two separate estimates for fixing the ductwork under my 70-ish year old house. The first…read moreestimate, the person walked down the steps into my storm cellar/crawlspace, took one dark picture, told me it all needed to be replaced, and quoted me what seemed an exorbitant price. Then a family member who has used American Veteran on two homes in recent-ish years recommended them. American Veteran came out and did an EXTREMELY thorough inspection of my ENTIRE storm cellar and crawl space (seriously, they were here for I want to say close to an hour). They took a lot of pictures, measured all of my vents and my air return, and quoted me two THOUSAND dollars *less*. The first company was correct, all of the ductwork DID need to be replaced, but between the much lower estimate and the fact that American Veteran did such a thorough job of PROVING why this needed to be done meant I was obviously going with them. It was such a big job that it did take them about a day and a half to complete, but they hauled away all of the old ductwork and I could tell the difference immediately when I was able to turn my HVAC unit back on! There was one thing that they unfortunately weren't able to fix (enlarging my return) due to a sewage pipe being in the way, but this was a surprise even to the installation techs (so basically something it would have been really hard for the estimator to notice even with how thorough of a job he did). This dropped my final bill about $500, so in the end, the total cost was around $2500 less than the estimate I received from the first company. Every person from American Veteran who came out to work on my house was friendly and did their best to explain whatever they needed to/answer any questions I had. Knowing that they also did great work on two other homes for family members, I highly recommend their services, especially if you need hefty work done!

Horrible installation. A 2/3 day install of 3 HVAC units took 6 months. We were hounded to pay…read moreour bill before completion. The system never really worked great and the repairs to cosmetic damage to our home were poorly done.