The customer service at Awesome Insurance is the best! I always do my auto registration renewals with them and they are super fast ! The people in the office are very nice and helpful. I highly recommend using Awesome Insurance for all of your insurance and DMV needs. read more

Rocio did a great job - she was fast and thorough. If you are looking for great customer service and honesty, AI is highly recommended.

My mom has been using this service for years and so have I as well Instead of waiting in the long lines at the dmv We register our cars through them It is very convenient Rocio Moreno Is always very professional and very helpful.She goes above and beyond all the staff is very friendly And I would highly recommend. read more

This review is ONLY about Rocio Moreno who attended to us and she needs training in customer service. Cannot treat customers like we don't matter and telling us to go shop somewhere else is unacceptable. Manager and other workers were helpful. ***and then they respond with lies. Make it make sense how an insurance agent used private information to contact me that's a huge violation and i can sue her for it. If she did think she was hit she would've called the police but she called ME and started to make false accusations. Scammers read more

They have great customer services and support they answer all my questions thank you. Rosie Moreno

I have been going to this establishment for a few years now and have always worked with Rocio Moreno who is amazing, I send all my information for renewals, registrations and by the time I arrive Rocio has everything ready for me. If you need any assistance don't forget to ask for Rocio. read more

I went in to pay my insurance. I love the coustmer service rocio provided. Very friendly and respectful women. Love them service very helpful and kind. Thank you awesome insurance and thank you so much for your service rocio. read more

I have been coming to Awesome Insurance for almost a decade and everyone here is great. Rosio usually helps me she's super fast and I always leave happy when she helps me. She knows what she's doing and I know I can trust her advice for my insurance and dmv. read more

Great prices and very fast service. Always go here and tell friends and family to come here for a smooth and convenient process. Forget about spending hours at the DMV, this place is a life saver! read more

STAY AWAY FROM THIS PLACE! I went there for a standard registration and transfer of deed. I feel $309 was pretty high but they got the job done. As I thought they did until I got the new deed. Instead of 12k miles the lady inputted 120k miles. I was trying to sell it and had to take a lost of $4k because of their mistake. In their defense, they took 3 weeks to try to "fix the issue" with no resolution except for me to go into the DMV myself to show proof; which is what i was trying to avoid in the first place. So in the end, I paid them $309 to take a lost of $4k. They wouldn't even refund me:( read more

Amazing service and prices! The staff is super helpful. Forget about wasting time at the DMV.. those days are over.

The lady was nice tryna rip me off I should have known hey guys take heed to the comment reviews they be telling the truth I went trying to register my car they told me 406 and said the dmv fees we 357 dollars and they charge 100 to register the car well add that up ... that's well over 406 dollars bucks right okay i than thought about what a reviewer had said and I was like yeah naw in my head something not right she tryna play me so I dipped long story short I got my ass up at 6 went to the DMV and just thugged it out with my mask hot coco and snacks and was told I owe only 200 for the new registration plates and all. read more

Came in on a time crunch after calling numerous places for help, waiting on hold forever but they had me in and out within 15 minutes! Super helpful and the best price I was quoted by far. Thank you!! read more

I came here to renew my registration and had an amazing experience. Nour the owner helped me and was so nice and helpful. It took less than ten minutes to complete. 10/10 recommend! read more

Yesterday I walked in to register a vehicle and pay past due registration on a car that I had just bought. The lady with platinum hair was assisting me. She told me if I was aware of the past due amount on the registration to the car and I said yes. Are you should I go here because I hate to be waiting in line at the DMV for over an hour this is like the third time that I walk in there for services and I've been extremely happy the other times. She told me The amount to pay to bring the cart up to current registration was $547 I mediately walked out of there went straight next-door to the official DMV office waited an hour and 30 minutes but I ended up paying $212 to bring the same car up to current registration. that's a rip off!!! She was charging me more than half of the amount just to bring the card to registration with them that is so ridiculous. read more

Very good service from Nour! Was able to send him what I needed ahead of time and he handled everything in a timely manner. Way better than waiting in line at the DMV! read more

Don't waste your time at this place. They are thieves. I paid for a year of insurance in full ($300) which included a broker fee of $20. That's what was pitched to me and is exactly what my contract reflected. A $20 broker fee seemed fair and this place was conveniently located by the DMV. One week later, I received a bill from Progressive Insurance stating that the balance due was $260 and showed that they had received only $20. Thinking that this was an honest mistake by the broker, I immediately returned to this office, and before I could finish my sentence, the manager stood up, walked over to me and stated, "I don't care what you have to say buddy. Sue me. You probably don't even have papers." WTF!!! So I sued them. They went to small claims court and presented a contract which had my initials and signature OBVIOUSLY FORGED. The penmanship on what was supposedly my signature looked very neat, like a woman's handwriting. Their fraudulent contract stated that I agreed to a $260 broker fee. Who in their right mind would agree to such a ridiculous broker fee. The judge gave them a verbal lashing and ordered them to refund my $300 plus court fees. This experience now gets even worse. Approximately one week after one judge ruled in my favor and scolded them for their fraudulent business practices, I received a letter in the mail from the Pomona court stating that the broker business had filed an appeal and won. WTF!!!! I went to the court and asked why I hadn't been notified of the appeal so that I could have provided the original contract to the appeals judge and presented my case once again. The court clerk told me, "Honey, the court isn't obligated to notify you. You're lucky the appeal judge awarded you $70." To this broker business I say, SHAME ON YOU. To it's employees I say, if you're in on this scam, SHAME ON YOU. As for the Pomona Court and the way the appeal judge handled my case, I can see why you're doing small claims appeals, and you cant even do that right. PATHETIC. read more

This place has great service and great prices. Everything you look for in handling your insurance quick and easy with no hassle.

I came in to awesome insurance yesterday morning after going to 2 other insurance companies to open a policy. The first 2 places were charging me a ridiculous amount for a down payment to open a new policy, i know roughly what is expected to pay and i 100% understand it's a business and they have to charge for their service but Adriana's insurance was over doing it. I walked in to awesome insurance and Nour took care of me and i wasn't even there for 20minutes, gave me a good price, answered all my questions and didn't bullshit me. He took care of everything for me and i was on my way! Awesome customer service by him and very professional and friendly. Definitely will be doing business with them for all my DMV/insurance need on the future. read more

Dont come here. They completely ripped me off and lied to me. The guy said my monthly was about $50 and i said "ok i'll pay for a year." I didnt pay attention to what i signed (thats my fault) and trusted them to not rip me off. Big mistake. Turns out the policy was for six months. I wound up paying 600+ dollars for a 6 month policy. Thats double the normal rate!! Even better? I wasnt informed my insurance lapsed until AFTER it expired. Fantastic. read more

These ladies deserve 10*'s if possible. I came into awesome insurance with a huge issue, an issue they couldn't or wouldn't fix. I spent a total of 14 hours over 2-3 days at the DMV and didn't receive any help so I reached out to Rosie and not only did she take care of my issue but got it resolved in less than 15 minutes! I had my doubts about going here initially, but these ladies are the real deal. I will definitely continue to bring them my business and also that of my friends and family. Thanks ladies read more

Was in a fix with my registration and need my tags and registration so I found these ladies next door, to the Pomona, CA DMV. They're partners with the DMV licensed professionals ready to get things done in no time. You are late with something. Had a suspension on my registration was in the shop no insurance etc etc. ran over here last minute and got it done for a small fee. They are the best In The west. Stand in line or go to them and don't waste time. read more

I don't write very many reviews, but this place is beyond AWFUL. The girl that answers the phone and claims to be customer service is anything but customer service. Made me wait 4 hours to get information that takes 5 minutes if you want to take care of your customers. Think twice before coming here... read more

They ripped me off, they told me it was $37 for their fee to renew my tags and ended up charging my card $57, I was very upset will never come back to this place read more

This place is awesome at trying to rip people off. Came in today for a title transfer, the girl was gonna charge me $190. I was a lil shocked on how expensive it was gonna be. She said dmv was gonna charge me $155. So I declined their service and went to another place. There they charged me 100 flat. He told me dmv was gonna charge 60. So there you have it,be careful when dealing with these scammers. They will awesomely screw you over if given the opportunity. Zero stars read more

This place is awesome! The service is great everyone that works here is very nice and helpful. AL got me the price on my insurance and I was able to register my car too!! read more

This place is beyond terrible and anything but awesome. I called for some information and the girl that answered the phone wouldn't give me an answer. So I asked to speak to her supervisor who was extremely rude and declined to give me the information I was asking for. Instead they just kept regurgitating the same answer which had nothing to do with what I was asking. I told her she was being very rude and instead of apologizing she hung up on me. This is the last place anyone should do business with. They should call themselves AWFUL SERVICE INSURANCE. Word to the wise stay away from this place. read more

Awesome and great service.. quick and simple.. straight forward.. saved me $400 dollars a year from my previous insurance company by calling them.. Highly recommended.. read more

Great customer service ! The ladies are are very helpful not everyone gets great reviews but honestly I'll give my own, what I see is hard working women that regardless of others reviews I've experienced great customer service thank you ladies and god bless you all because knowing how hard it is in the customer service department you ladies pull thru nicely good luck and see you ladies soon . read more