I went for a procedure this morning and the whole operation was efficient, nice, friendly and…read moreprofessional. The ladies at the check in were very nice taking insurance information and very courteous. Once inside the team was also very caring, making sure I was fine and comfortable in every way. Overall a good place not too far from the Rhode Islands hospital. Free parking for patients right across the street.

Never in my life have I stood in line for over 10 mins just to check in for a doctor's appt. I…read morewill agree with some reviewers that the admin staff has an attitude. I do think Dr.Sepe is a good doctor.

Do not go here. I left the practice at 18 when I was able to make my own medical decisions. Issues…read moreincluded miss diagnosing and belittling my wrist pain which was actually moderate carpal tunnel and trauma from sports, wait times over an hour, and one time cancelling my appointment but not telling me until after I had got to their office. My mother unfortunately is still a patient there. They did not tell her she had cancer- she found out over two weeks after Dr Kerzer got the results by a separate doctor outside the practice she had happened to go see. She had a biopsy done on Monday and is currently in pain. When we called the office we had to speak to the on call doctor. After a 2 hour wait he called, said he doesn't know the specifics of her case and won't prescribe anything to her, and she should wait till Tuesday when Dr Kerzer is back in the office or go to the emergency room. Do yourself a favor and avoid this place at all costs.

I love my Dr, Dr. Salisbury. I've been going to him since I was a teen, and I've always enjoyed my…read morevisit. However, dealing with the nurses has been a joke, almost everytime I call to make the appointment.

Dr Alizadeh has been my Primary Care doctor for well over a decade. He's always been attentive,…read moreknowledgeable, and returns call promptly. His staff are courteous and professional. When I need to see the doctor, I can usually be seen the same day I call. Finally, he has two offices; one in North Providence and the other in Cranston, which makes it convenient to schedule a visit. I highly recommend Dr Alizadeh.

Strong practice Convenient bloodwork…read moreTechnologically savvy It's high time for an update, and I have both more and better things to say about Wayland Medical ~12 years in. Getting appointments with the practice has been notably smooth throughout my time with them; the staff is willing to work with you based on your needs and clinician availability. I've also enjoyed seeing a few of the other practice members (eg Benitez, Berg, Rodriguez), each of whom is thorough, knowledgeable, and helpful. The use of the Healow medical app as a portal, and their fully integrated connectivity to electronic medical record systems, has given me peace of mind that all my instances of care are suitably connected in one place. It's also convenient to be able to head downstairs for a quick and easy blood draw when required - and again, clear results are available in the app shortly thereafter. I've also noticed the patient set is younger than it used to be - not just geriatrics anymore. As important as anything above, Dr Ruggieri is friendly and engaged during visits, as the rest of the staff I've dealt with are also. I definitely have a "medical home" at Wayland Medical.

Dr. Very nice and probably very good. Office staff rude and alliwed to get away with being rude to…read morepatients.

Urologist. If you go, bring lunch because you are going to wait for hours. Last May I had surgery…read moreof the bladder (cancer). Post op he told me that I had to have a second surgery. I waited for two weeks for a call to set a date, but nothing; so I called for the next four months every day and left a message for the nurse: she never called. Now I have a GOOD Dr from Brown University: No BS.

Dr. Vincent Catallozzi is my physican. I cannot say enough good things about him. He is very…read morecompetent, and has a great bedside manner. He explained all that he would do, then he performed his work. I was taken by rescue to a local hospital and he operated on me two days afterwards. I lucked out to get him. He is now my Urologist going forward. -Paul Lefebvre

I have been going to Dr. Meer for many many years. He is thoughtful and thorough. Parking at the…read morefacility is plentiful and I never have to wait for my appointment. If it is at 11, I am taken in at 11 or at the most 5 or 10 minutes later, and if so he is apologetic. The whole experience from the help in the office to Dr. Meer himself is always professional and pleasant. I highly recommend him.

Worse doctor on the face of the earth! Doesn't care about his patients, doesn't listen to them,…read moredoesn't take the time to thoroughly check out the patient, before telling them they are ok. He doesn't treat your pain and everything is because of your weight. If I had listened to him regarding my heart issues I would have died. This inept POS completely missed my mitral valve that was torn almost in half. I went to another internist, because I didn't trust Meer and the new internist caught my heart valve issue on the first visit by comparing a new EKG to one in the records from Meer's office. He sent me immediately to a cardiologist who had a cardiac echo done that showed the torn valve. A few weeks later and I had open heart surgery to replace my mitral valve. Surgeon said if I had listened to Meer I'd be dead! Stay away from this guy unless you want to see the worst doctor in history!

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

Have never had an issue with scheduling with this office. Ive had two laparoscopic surgeries…read moreperformed by Dr Salk and he was great both times. The drs tend to always have students shadowing them here.

I am thankful for Dr. Salk and every person I've ever had contact with here. Thank you for…read moreeverything, for caring and comfort.