Where do I begin? This company is awesome! My AC had issues yesterday when it was pouring rain!…read more Their schedule allowed them to send two technicians out in a couple of hours. These young men were fantastic to say the least! In the pouring rain, they tested my unit thoroughly and was soaked to the bone to help me out. My hat goes off to Colton and Isaiah for their outstanding customer service and work ethic!!!!! Thank you Ace Air!! Beverly T

Eli was our service man from Ace and he was very knowledgeable and didn't mind if I watched or ask…read morequestions while he worked. The receptionist worked with my wife because we missed Eli's first call to come out for the repair but as soon as I got back to her she notified Eli that the appt was still on for the day. It was a pretty quick fix to replace a burned out part and the AC was back on. We would recommend Ace Air to our friends and family.

Fixed my broken ac with the least expensive route they could. Incredibly nice and professional…read more They got back to me with a quote for other work that needs to be completed within a day. I appreciated the fact that although I need the work done they weren't pushy with getting me to accept. I will be using these guys for all my ac needs.

Asked to have a quote about redoing my HVAC duct work that needs to be redone, was told no, and…read more basically that is too much work they'd prefer to just sell me a completely new setup, lol I bet they would. It's clear this company is just looking for the easy low hanging fruit to make quick and easy money. Pretty obvious if there is any real work involved they will not be interested. I'll find a company that isn't looking to take advantage of people and not afraid to do a little work to make something right.

Kayne performed the semi-annual check of my HVAC system. He changed my filters, checked the…read morecarbon monoxide monitor as well. All of that and he was polite and unobtrusive. My kind of service person. I appreciate True Blue.

Have lived in my house for three years now and when I purchased it in 2020, the two year old Trane…read moreHVAC had True Blues sticker on it. They have been doing the maintenance agreement on it for the last three years. My unit started acting up on July 13, 2023 so so called them out. They said the TXV valve needed to be replaced and charged me $581 in labor to change out a valve that took 2 hrs at the most to change. A few hours went by and I noticed the unit was still not cooling properly so the mechanic came back out and discovered that he didn't put enough coolant in the first time. He added more coolant and then the unit seem to work OK for the next few days, but went right back to struggling to keep the house at 72° and would not drop below 75. Had them back out the third time and this time they blamed it on too much Freon. After adjusting the coolant level later, that day, I noticed that it still was not cooling down to 72°. True Blue refused to come back out and told me to get a second opinion. I would never ever use these guys again. This unit is only 4 1/2 years old and prior to them coming out on July 13 it it always operated efficiently and would shut off quickly for the last three years. Not even sure the TXV valve was bad in the 1st place. I will also tell you that they did a horrible job of coming out to service the unit twice a year because two of their techs tried to get away without taking off the top of the unit and clean the fins from the inside out on the exterior unit. They regularly turn over there techs and the general manager is very rude and just looks for any reason to blame the homeowner instead of standing behind the unit's warranty and taking ownership of the situation. Very unprofessional company. Even their phone personnel are rude and short with you. do yourself a favor and skip over True Blue's phone number. One of the most unprofessional companies I've ever dealt with.

Larry has probably one of the most respectable companies that I've seen or worked with in a while…read moreall of his guys are very knowledgeable and work very hard and put out a very good product in the end. Yes every company has its bad things and it's bad reviews and everything else but above all and everything they do an awesome job of taking care of their customers. I've been in the industry for over a decade now worked for countless companies where I would have to go in and do warranty work for months on calls that nobody could figure out that people sold knowing that nobody at the company probably could figure this out. So you can only imagine how infuriated these customers must have been. So actually for once in a decade quite literally it was nice to actually go into a company and not be bombarded with warranty work that nobody can figure out for months on months with customers that are very fed up and have just paid thousands of dollars for basically nothing.

Steve is always very helpful! Always has been right over when we've needed something done to our AC…read moreand Heater! I'd definitely recommend this company! Anyone who's written reviews that are negative, everyone has a bad day sometimes

I was a loyal customer until last year. My rental property a/c unit stopped working and I called…read moreCampbell they came out after 2days put on a part, called me and told me my unit was working. I called the payment in over the phone. to find out minutes later, the unit was not working from my tenant. The worker did not even have time to leave the premises. They refunded me the money back for the part, they had on. which was not the problem, but charge me for putting it on. The owner would not return my calls. I was out of a large sum of money, since I was unable to get it back from my credit card. I definitely would not recommend them to anyone. You must be able to trust a company, and I didnt feel this way after this happen.

I called Campbells in 2017 for my in-laws. They needed a whole new system. Eric Patton came out and…read moreended up having the best estimate of 5 companies. They did the work installed all new everything. And FAST! In-laws had a problem with a faulty valve Nov 2018. Not only did they come out on a Saturday, but got the heat flowing! Thank you Rachel for caring and giving great follow-through customer service.

Kaylon and the workers installed a new ac unit ,did a wonderful job with expertise both of those…read moreguys went above and beyond and my family is very thankful and privileged to have your services I recommend them highly for your home needs and repairs.

KMS is great to work with... technicians are professional, knowledgeable and easy to deal with…read more Jason, one of their technicians, is just great to deal with and has been with this company (which is privately owned) for a number of years. The prices are very competitive and I wouldn't use anyone else! Highly recommend them!

We have been a customer of KMS for over 25 years. Outstanding service. Service techs professional,…read morecourteous and friendly. Our service tech takes the time to explain to us the issue and solution. Highly recommend. And, suggest paying for Spring/Fall checkup to maintain the efficiency of one's air conditioner and furnace.

This company is fast and fair. The crew is very helpful and knows what their talking about. I had…read morean AC emergency, I was referred by a co-worker they came out within 2 hours and I don't even live in their city. They pin pointed the problem and had me going in record time. It was a 105 heat index outside. I recommend this company for all your heating and air needs