I have suffered migraines since high school (more than 30 years). All of the neurologists I have…read moreseen try a few different medications, get frustrated with me, and let me know there is nothing else they can do for me. Then, I met Dr. Traci. When I call her in frustration yet another thing is not working, she is patient and kind, and tells me we will keep trying until we find something that will work. She, and her staff are quick to respond (they do have other patients, appointments and office hours). They are compassionate and patient when I am in pain, frustrated and teary eyed. They listen and really HEAR what I am telling them. I finally feel seen and heard. I have found relief with Dr. Traci, but she continues to fight for me and my quality of life. I am forever grateful, I highly recommend Dr. Traci.

It is difficult to write this because Dr. Purath did help me with my migraines; however, I have…read morevery rarely come across any service person--especially a Dr.--who would talk to me the way Dr. Purath talked to me today. Dr. Purath was rude, unprofessional, invalidating, and mean-spirited. My problems with Dr. Purath started with her nurse. Every time I called during an emergency or when something was wrong I was directed to her nurse. The nurse would then tell me that she would talk to the doctor and get back to me. The information that she would relay always sounded ridiculous. For example, I once had a migraine so bad that I had to be escorted to the emergency room. After being discharged, I called Dr. Purath's office to get a medication while I waited to see her again. The nurse told me there was nothing that they could do because I went to the ER. I was flabbergasted. Another incident happened in the late winter or early spring of this year. I went to go fill a script that had been giving me relief from my daily migraines only to be told that Dr. Purath blocked the script. When I called her office, I was told that I never came in for a follow up appointment. (I was feeling better). I thought that it was reasonable to call someone before you blocked their medication, but today when I saw Dr. Purath she said, "We don't babysit." This summer the medication that I was on Escitalopram had caused me to gain approximately thirty pounds. My primary care doctor and another highly qualified doctor said that they had seen Escitalopram do this before. So, I called Dr. Purath's office a couple of times. The nurse got back to me after the second phone call and again said she would relay my issue to Dr. Purath. I got a phone call back saying that the doctor wanted me to stay on this medication for approximately three to six months. To me, this was unacceptable. But, I was sure that if I actually talked to Dr. Purath, the conversation would be different. Problematically, there was a couple months wait, so I went back to my primary doctor and tried another med. It didn't work. I called Dr. Purath's office again, and they had a cancellation. I booked my appointment and was happy that I might find some answers. Well, I was definitely wrong. First, Dr Purath told me that she had never seen that kind of weight gain from that medication. (Two other doctors I have seen said they have, and it is all over the internet). Then, she said well it seems like you are seeing a lot of doctors. I said that I wanted to see her but that it was a long wait. I told her it was like a month and a half or two months to see her. Furthermore, I said that was a long time to wait for a person who suffers from migraines. At this point, she said you don't have migraines. Well, yes, at this point, I am not having migraines but I have also gained thirty pounds. Dr. Purath then started going through her notes and questioning everything I said like I would intentionally lie or be misleading. At this point, I told her about the nurse and how difficult she was. She then went on to say that I was difficult. I told her I had never talked to her rudely or out of line. She brought up the time I called the office when they blocked my script. I didn't say anything offensive. I asked them to fill the script while I waited for an appointment. I then said I would think that the office would call if they were intending to block my medication. This is when she said the "We don't babysit" line. At that point, I had enough. When the appointment was over, I told Dr. Purath that this would probably be my last appointment,. What she did next was extremely unprofessional,. Dr. Purath proceeded to say "great, thank you, and I am happy." Then, she stormed out of the room. Side note: When I went to the ER for my migraines, it was my allergist that called to see if I was ok.