They did a great job on my dog and also gave him a doggie report card. The girl that groomed him…read morewas very nice.

I met Leslie years ago when she groomed my 20 year old blind adopted kitty. She was so gentle and…read moreshe groomed him with a Lion cut with his tissue paper skin without incident. Then I got my Doodle. My doodle was a puppy mill rescue momma and was not used to spaw days. She rolled like a gator while getting a bath. But then she got a bit better. While I've been away taking care of my mom, she got very matted. She fit my dog into her busy schedule, shaved her, trimmed her ears pretty and her tail too. But most importantly, alerted me to the fact she had an ear infection. My boyfriend took her to Pet Guards and they gave him meds that he can't administer on his own. So she offered to help give her meds while I'm away. I cannot tell you how kind and gracious a person Leslie is. And super talented. She's like the dog and cat whisperer!! Take your fur baby to her. You won't be disappointed!! Thank you, Leslie, for treating my dog as though she's your own.

Wash wag is a very convenient place to do a self-serve dog wash, and I usually add the nail…read moretrimming service, which is so helpful. They also have a great grooming service, it just costs a little more. I would definitely recommend calling to schedule the appointment because they can get booked up pretty quickly. They always give you a free bandanna when you leave and even have fragrance sprays to make your pup smell extra fresh.

I took my senior dog here for a dog wash and they did an exceptional job. I love the bandana they…read moreprovide. It is difficult to get an appointment as they are booked in advance but it's worth it.

What an amazing experience. I usually grew my golden doodle myself as I've been grooming standard…read morepoodles for 28 years but sometimes I get tired and sometimes I need help because I don't have enough time in the day. I've tried a couple of places here and there and haven't been that impressed. Today I was in the Cuyahoga Falls area, and I desperately needed my goldendoodle to have a bath and a good scrub before a school meeting. I contacted them first thing in the morning when they opened by going in so they could see the dog and I could provide the vaccination records. This way they could see what kind of job it was. She had short hair so not as bad as a long haired dog. I was greeted with a huge smile and welcoming attitude. It was so lovely. They checked the schedule to see if they could possibly fit her in for a bath And Melanie said yeah I think I can fit her in. I'll have her done in an hour and a half. I couldn't believe it. The timing was perfect. Sure enough they called me in an hour and a half. The dog is ready. When I arrived to pick her up, she was happy And the staff member Melanie was again welcoming and full of smiles. It's such a nice way to be greeted. I find nowadays that isn't always the case. They did a great job on the dog. She was well brushed out and looked spotless. Smelled great. I asked Melanie if she Can do hair trimming like she saw on my golden doodle? I asked because it's a fancy cut long on the legs short on the body, a little bit of extra on the muzzle on the topknot. She assured me that she could do that no problem And anytime I needed help to give her a call. I will definitely be giving her a call. The location is great. The accessibility is great. They keep the doors locked and there's a ringer on the front door. It's a great idea because they don't have to have the overhead of a front desk person. Everyone in there is working. You ring the bell and you have to be patient. Wait a minute or two because they might be in the middle of bathing a dog. But when they open that door, the feeling is amazing because they act like you're their main priority and how can they help you? What a lovely business

attentive, professional and accommodating. They know the girls as well as I do, and bring to my…read moreattention any concerns they have regarding their health. More then just a groomer, they are a care giver

If I could give a score higher than 5, I would! Dr. Sara Kubera and all of the staff that I have…read moremet personally or spoke with on the phone are outstanding! Even though the clinic is always busy, the staff is patient and understanding, listens to my needs and questions, and takes the time to respond thoughtfully. Dr. Sara and your vet techs helped save "my baby" when she recently had a diabetic seizure and, for that, I will forever be grateful! You have earned a customer for life!

Amazing place with an amazing team! We had an emergency today and I couldn't thank them enough to…read moreensure our fur baby was gonna be alright. They took her in even though we're from out of town and made sure she did t have a broken tail! From the front desk team to the nurse and the doctor Ryan! Amazing experience and if I lived here, this would definitely my go to for all my doggos needs! Thank you again!!!

If you're looking for a place to take your extended family member (cat/ dog). For a reasonable…read moreprice look no further the staff gave my new puppy the royal treatment. Everyone was extremely friendly and knowledgeable. Other places wanted a arm and leg to neuter my dog this will be my go to spot for my little guys shots and dental needs! I wish I could give more than 5 stars!

Pet Guards is amazing. Madison first went in 2009 and we won't go anywhere else. Every staff member…read moreis loving and caring. Madison might not be a fan ‍ but I surely am.

Wadsworth Petco is not open on Fridays and not accommodating when you really need help. They just…read moresend you to the ER. It's not the receptionist or the clinical fault it's the female doctor. Would not recommend it.

I come here quite often, at least once weekly, or I used to. Since management has changed recently,…read morethere will be people in the shore needing assistance, yet employees will not acknowledge their existence or offer assistance. It's gotten so bad, I will drive out if my way to go to another pet store or just order what I need via DoorDash. I used to wait 5-15 mins, but as my time is just as valuable, my threshold for being at least acknowledged is a fraction of that. With the previous management, customers were acknowledged when they walked in. Not sure what has happened to customer service, however, a word to the wise: If you'd like to not lose sales and increase business, offer great customer service. It makes people want to give you their money when they need items.

Great service took care of my dog who had been hit by a car and had a really bad leg she was very…read moregentle with him and gave him a great cut! She also did a great job with my other two dogs as well They looked so cute!

Benny loves going to see Susan. She's the best. She can turn any frog into a prince. Close parking…read more Very clean. Prices are reasonable. I give her a 10

Had to take one of the two dogs back in due to them not cutting all her nails especially the…read moredewclaws. Cut hair and ears uneven. Scratching non stop due to the shampoo they used. Second dog well once you see the photo you will understand. Did not cut all his nails as well. Do NOT recommend at all to take your pets here!! If I could give no stars I would.

***STAY AWAY*** Both…read moreof my dogs came home from a grooming appointment shaken and anxious -- behavior that is completely out of character for them. Something clearly happened at this facility to make them that distressed. I called multiple times for updates and was never called back. I decided to show up as we live close to this location and the young lady who was monitoring the front desk was scrolling on her personal phone. Unacceptable customer service. When picking up the dogs they clearly did not listen to any sort of grooming instructions I had given. You would imagine they would know how to groom popular dogs breeds at this point but that is NOT the case. To make matters worse, they developed upper respiratory infections shortly after. The only exposure they had was at this facility. That says a lot about the lack of sanitation and care being provided. Between the poor handling, the questionable conditions, and the fact that my dogs are left sick, I cannot recommend this place to anyone who values their pets' well-being. Extremely disappointing and honestly unacceptable.

They squeezed me in and I couldn't be happier with the way my Husky looks! They did a phenomenal…read morejob and I can't recommend them enough!

Took plenty of time to determine what I wanted and to make sure my dog was comfortable. One of the…read morebest haircuts my dog has ever had.

Dr. McFadden is awesome!…read more I've had some great vets, but she quickly has slid to the number one spot. She took into account my time and resources and came up with a great treatment/management plan for my 4 critters. Her prices are competitive with vets that you have to take your pets to. She is excellent with each individual animal. And she comes right to our home. We have found our permanent vet going forward!

I am very impressed with this clinic. I'm new to town, and it was highly recommended by a new…read morefriend. The desk staff is a little curt, but professional, recommending an emergency vet and taking a thorough history. I was also very impressed with the vet tech. My cat gets aggressive when she is at the vet. This tech was very good with her, quickly, gently and firmly dealing with my very stressed out animal. The doctor herself is gentle, doesn't talk down to owners, and, most importantly, she's honest, only recommending the needed treatments. About a year ago, I took my cat to a clinic in another city for the same ailment. I was charged $120 for the visit and the injection she needed. This clinic gave the same exam and treatment, plus a needed vaccination for $80. I will most definitely be back.