Was a customer for years. They were purchased by a corporation out of Philly and they went down…read morehill every way possible. Rates skyrocketed amd services plummeted. Stay away

we have spent over $1000 dollars in one week for our animal we needed medication for our puppy…read moreafter got diarrhea from their vaccinations. We paid for in advance to pick it up we made it back to vet but unfortunately 2 minutes late they were not in their car had just locked the door and and would not go back into the building to give us the medication. We already paid for my husband was reasonably upset & they called the police to call my husband to tell my husband and that we were no longer allowed on their property or in their business and yet they have still not given me my money back for the medication that they didn't even care if our dog needed it or not because it was two minutes outside hours

I find it strange that my previous one star review from 2012 has magically disappeared. But to sum…read moreup my experience then, DO NOT take your reptiles here! I specifically asked if they saw Russian tortoises and was told they do- the doctor I saw was beyond unprofessional and misdiagnosed my tort. Thanks to her ignorance (as well as Memorial Animal Hospitals who had previously , it cost me over $600.00 to have Paul hospitalized & treated correctly. However, that was in 2012 & I feel things have drastically improved since. My previous vet really screwed my family & I over & after years of not making any progress with my dogs treatment I decided to give Stow-Kent another try. I could not be more grateful to the staff at the Kent office & in the Stow location. Timmy had developed masses after being put on a prescription diet, they remained the same size & in the same location for over 5 years. To my surprise, they suddenly increased in size & new ones developed within a two month time period. Naturally I panicked and feared for the worst. Thankfully, Dr. Angela Albers was able to not only provide excellent service but use her remarkable skills to help put my mind at ease and provide the care my dog needed. Timmy is my life! We have both been homeless, beat, fought and made fun of for our appearance; he provides me with the acceptance, love & understanding that only a loyal pet could. With this being said, the staff at both offices clearly went over my options for treatment and the difference in cost for each. Timmy went in for blood work and had his masses removed the very next day. The staff was polite and answered all of my questions when I called for an update, provided me with clear instructions for his care afterwards & called the next day to see how his recovery was going. Timmy had 8 masses removed & biopsied which is a lot for a 28 lbs older dog to go through but you would never know that he had surgery. Minus the random shaved spots of hair, Dr. Albers did a remarkable job stitching up his wounds; you can barely see where they are. They gave us plenty of pain medications to manage the situation and had the results of the biospy within two weeks. Thankfully, the masses are lipomas and only one was melanoma. Dr. Albers was kind enough to explain what the results meant and wanted to do additional stain testing to make sure the melanoma wasn't cancerous. Again, the entire staff were absolutely fantastic during this process and reached out to me as soon as they received the final test results. Finding out that my best friend is cancer free is the first time in my entire life were I've cried tears of joy. I could never, ever find the words to thank everyone again for attacking the situation in a timely fashion before it was too late. And for providing my dog & I with the respect and care that was deserved. It has been over two weeks since and Timmy is back to his self and pain free :)

Rude as all get out. The woman I spoke to on the phone was extremely unprofessional and rude. Their…read morecommunication is awful. I brought my elderly cat in when she wasn't feeling well and it took days and several times of me contacting them and before they told me they didn't know what was wrong and wanted me to pay to have the tests done again. When I called with a question they told me I had to be seen today for $150 and when I said I didn't think it was that serious. I just had a question she rudely told me they didn't have anything available and I should just go to an emergency vet. Then I tied to make an appointment for a later date and she was so extremely rude I just told her it's okay. I'm going to find someone else. Another instance I had a problem with them was when I brought in my cat who kept throwing up and I was worried. They said "he's fine!" After charging me hundreds for bloodwork. A week or so later he got worse and I took him to an emergency vet and they took x rays and he had a bowel obstruction! The only good thing about this place is a few of the vet techs are sweet and you can tell they care about your pets.

If I could give a score higher than 5, I would! Dr. Sara Kubera and all of the staff that I have…read moremet personally or spoke with on the phone are outstanding! Even though the clinic is always busy, the staff is patient and understanding, listens to my needs and questions, and takes the time to respond thoughtfully. Dr. Sara and your vet techs helped save "my baby" when she recently had a diabetic seizure and, for that, I will forever be grateful! You have earned a customer for life!

Amazing place with an amazing team! We had an emergency today and I couldn't thank them enough to…read moreensure our fur baby was gonna be alright. They took her in even though we're from out of town and made sure she did t have a broken tail! From the front desk team to the nurse and the doctor Ryan! Amazing experience and if I lived here, this would definitely my go to for all my doggos needs! Thank you again!!!

This veterinary hospital is an amazing facility. Great people and service. Our pets - - a dog and 4…read morecats have been patients here for over 15 years. Dr Willard and everyone is great with our animals. Highly recommend them to anyone who loves their pets!

Dr. Willard and the entire staff are excellent to work with. They care about my dog and always do…read moretheir best to make sure he's doing his best I highly recommend Hudson Veterinary Clinic!!

I have been going here for several years. Appointments are easy to schedule that work with my work…read moreschedule. Drs and staff are always very pleasant. They take the time to ask questions and follow up. When I moved to the area, I interviewed a few veterinary providers and this one stood out. One of the few which are AAHA certified in the Cleveland/Akron area.

Started going here after moving to the area. It's not necessarily a "budget friendly" option but…read moreit's not exorbitant either. They take great care of my dog, and keep me updated with upcoming appointments and vaccinations. They are not pushy about foods, vaccines, or anything else which I like. They will suggest things your pet may need (blood work, Lyme disease shot, preventatives) but I have never felt pressured or strong armed into getting things I don't want or need. They are not judgmental (at least in person, I couldn't care less once I leave) and the techs are super helpful. Highly recommended if you're in the area.

This is a wonderful, compassionate veterinary clinic that has provided great care to our pets for…read moremany years. It's not just the routine healthcare we appreciate, but it's the difficult issues where we've found comfort in knowing proper, loving care has been administered. Our dog, Jax, was been coming here for years for routine checkups and immunizations, but when it was discovered he had cancer in one of his dew claws, we were grateful that the cancer was skillfully removed with great care. Jax recovered fully. Then when Scout, one of our elderly cats, was so ill that he couldn't go on, the staff made him and us comfortable as we said goodbye to him. Their empathy and final care was so appreciated. And now, Steve, our Turkish Van of 13 years, has become ill and has been seen by both Dr. Ryan Gates and Dr. Eric Allie. I am so grateful to how kind, gentle and patient they were with him on both visits. Both vets were also patient with me, as I had so many questions for them, and they provided answers to everything. My wife and I deeply appreciate this clinic and staff for all they have done for our beloved pets.

My 13 year old cat got cut pretty severly on her stomach. The folks at Cuy Falls Vet were amazing!…read more Venus loved her trips there even though she had to get a shot every time but the last. Everyone loved on her so much I have no doubt it helped her heal. I will use this vet for all my babies from now on... they deserve nothing but the best!!

We have been taking our dogs to see Dr. Kline for 25+ years. Front desk staff is always super…read morehelpful. Dr. Klein has a gift working with all animals. Thank you for the work you do!

Anytime that I've had to take my sick fur babies, Dr Kline and the staff have been very helpful and…read morekind. It's such a great feeling, when you see your little sick ones starting to feel better. I am very very thankful to Graham road animal hospital.

If you're looking for a place to take your extended family member (cat/ dog). For a reasonable…read moreprice look no further the staff gave my new puppy the royal treatment. Everyone was extremely friendly and knowledgeable. Other places wanted a arm and leg to neuter my dog this will be my go to spot for my little guys shots and dental needs! I wish I could give more than 5 stars!

Pet Guards is amazing. Madison first went in 2009 and we won't go anywhere else. Every staff member…read moreis loving and caring. Madison might not be a fan ‍ but I surely am.