Xel-Ha was not initially on our list during our visit to Tulum, but we decided last minute to give…read moreit a try and I'm glad we did! It provided an all inclusive, low key day exploring nature and enjoying the water. It's basically a massive lagoon where you can snorkel different areas, take an inner tube through the mangroves, ride bikes to the mangroves, eat and drink as much as you want (buy the all inclusive package it's worth it), and ride the water slides from the top of the lighthouse. The food was decent for a buffet at a water park. The three different restaurants had a variety of options. The bars around the park would make you drinks with quality spirits for an all inclusive like Bacardi, Malibu, etc. We were trying to order our tickets online the same day but we kept getting an error message. We called their helpline and purchased tickets over the phone. I was glad we did because we received a discount! Lastly, there are stations all around the park where you can get a locker and pickup snorkel gear, etc. Don't go to the first station you see. Walk to the main area of the park and choose a station close to your next activity. They also provide showers to rinse before and after and life jackets to wear while in the lagoon.

We spent Day 2 of our Christmas trip at Xel-Há with our family and it was honestly one of the…read morehighlights of the trip. This place is basically a tropical playground. Cenotes, caves, snorkeling, river floats, hammocks, zip lines, and all the water activities you could want, all tucked into the jungle. What really surprised me was the food. I normally hate buffets, but this one was actually... good. Like really good. Fresh, flavorful, and plenty of options for everyone, from picky eaters to foodies. We ate well and didn't feel like we were sacrificing quality just because it was all-inclusive. We went back for thirds lol. It's definitely a long day and there's a lot of walking, so wear comfortable shoes and pace yourself, but that's part of the fun. You can be adventurous or just float, snack, and nap in a hammock with a drink in your hand. The fact that almost everything is included (food, drinks, gear, activities) makes it feel totally worth it. No nickel-and-diming, just show up and enjoy. If you're in Tulum with family or honestly anyone who loves nature and water, Xel-Há is a must. We had an amazing time and I'd go back in a heartbeat.

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

A great spot with GREAT people! Check out this tour if you are coming out here! You want to make…read moresure you have guides and a tour company that knows what their doing! Thanks for being fun and safe!!

Best tour ever!! Riviera Adventours is the only tour company my family and I use when coming to…read moreMexico. From the beginning of the tour to the end of the tour it was amazing, the tour was very organized, safe, and incredibly fun. The snorkeling tour and zip line tour were the highlights of my family's trip!

We love this cenote. Beautiful place to spend a couple hours in the afternoon…read more We rented bikes from town and biked our way to this place. Although we definitely recommend taking a car instead because the road can be quite dangerous and gnarly. This was one of the cheaper admission price cenote's in the area. The whole place is not very big but they do have a platform to jump off of and roped areas to separate the swimmers from the scuba divers. There's covered little patios for you to rest and have a snack. There's also showers for you to rinse off before and after you go into the water. Very quiet and peaceful, not crowded at all on the day we wet. Very nice time.

We drove by and thought the name sounded cool. We really knew nothing about this Cenote. The lady…read moreat the front desk was super sweet. Did not speak one lick of English which is ok cause I know enough Spanish to get by. They do ask for your blood type which was SO odd. I still don't know why, maybe due to mosquitos? Who knows. There were no other guests when we got there, at least we didn't think there were. We were asked to take a shower as it protects the wildlife in the Cenote. So, we took a quick shower. There is a jump off ramp and a rope for divers to use when getting out of the water. A lot more people come to this Cenote to dive vs just to hang out. We didn't want to dive. I actually didn't even get in the water, cause I stuck my feet in and a million sucker fish started eating at my feet. Like the ones in China that they use for pedicures. I would probably get eaten alive if I went in, so I passed. My friend went in and there were divers below him. That is awkward too! Like are their divers looking all up in your goods?! Cool place to check out and spend like 30 minutes, but that is about all.

One of my favorite Cenotes of all time, and I know we have a lot of options in the area but this…read morespot stands out for a variety of reasons: 1) Less Busy - This Cenote is definitely more famous with the locals and far less busy as compared to other tourist trap Cenotes. If looking for local chill vibes, this is your spot 2) Cost - One of the most reasonable places in them son entry ticket prices, almost half the price of other known Cenotes in the area 3) Family Friendly: Far more family friendly, not only they have a beautiful Cenote but also a train ride for kids plus have a man made zoo(with fake animal fixtures). It was a super nice train ride plus kids loved all the animal fixtures and the huge King Kong they have 4) Pool: They also have a dedicated pool area, so if you have folks or kids just wanting to chill by pool, they have adult and kid friendly pool areas. Overall we loved it here, the Cenote was beautiful plus you're able to do a zip line jump into the Cenote, super cool. We spent almost half a day here and thoroughly enjoyed it, we would definitely come back.

A beautiful cool way to spend the day. Fun, friendly and…read morepeaceful. Refreshing ethereal waters. Best ceviche in the area! Love that it's not crowded.

What an amazing trip with Limbert and Luis. My wife is not…read morea confident snorkeller but with help from Luis and Limbert she went out into quite a rough sea to see the turtles and then snorkelled over some deep water in the cenote/caves. We both thoroughly enjoyed the half day trip and would recommend it to anyone. Limbert was a very knowledgeable guide and told us a lot about the history of Mexico on the drive down. Both were quite close to Playa Del Carmen/ Playacar so the longest drive was around thirty minutes. I got some great photos and at the end of the trip we were sent a Google Drive of the photos that Limbert had taken.

¡Un tour inolvidable gracias a Rod y Limbert!…read more Tuve la fortuna de vivir una experiencia única con el servicio de custom tour ofrecido por Rod, el propietario, y Limbert, nuestro guía turístico. Desde el primer momento, la atención fue impecable, personalizada y cálida. Limbert no fue solo un guía: se convirtió en un verdadero amigo que nos hizo sentir como invitados especiales en su propia casa. Su conocimiento sobre la cultura maya es impresionante, y visitar las ruinas con él fue como viajar en el tiempo --una experiencia educativa y fascinante que no habríamos tenido con nadie más. Además, nadar con las tortugas fue una experiencia fuera de este mundo. Limbert se encargó de que todo fuera seguro, organizado y, sobre todo, mágico. Nos llevó también a restaurantes maravillosos con auténtica comida mexicana, alejados de lo turístico y llenos de sabor local. Gracias a Rod y Limbert, mis vacaciones fueron mucho más que excelentes --fueron absolutamente memorables. Recomiendo este tour a cualquiera que quiera descubrir La península de Yucatán con profundidad, autenticidad y un toque personal inolvidable. An Unforgettable Tour Thanks to Rod and Limbert! I was lucky to experience a truly unique custom tour organized by Rod, the owner, and Limbert, our tour guide. From the very beginning, the service was impeccable--warm, personalized, and incredibly thoughtful. Limbert wasn't just a guide; he felt like a true friend welcoming us into his home. His knowledge of Mayan culture is outstanding, and visiting the ruins with him felt like traveling back in time--an educational and fascinating experience we wouldn't have had with anyone else. Swimming with the turtles was also absolutely out of this world. Limbert made sure everything was safe, smooth, and above all, magical. He also took us to amazing restaurants with authentic Mexican cuisine, far from the tourist traps and full of local flavor. Thanks to Rod and Limbert, my vacation was more than excellent--it was truly memorable. I recommend this tour to anyone who wants to discover the Yucatán Peninsula with depth, authenticity, and a personal touch you'll never forget.

BUYER BEWARE: Do not purchase anything from this company. I purchased a van ride from the Cozumel…read moreairport to our hotel on Oct 3rd and was charged immediately on my credit card. That same afternoon, I received an email, followed by a phone call, from Marcos at Best Buy to let me know that they had to cancel my reservation because they did not have a vehicle available on that day. He assured me that I would receive a full refund within 3 - 5 business days. Tomorrow it will be 2 weeks since that conversation and I have yet to receive any refund. I have spoke to Marcos several times by email, left messages and sent emails to their location several times and have still not received a response. I may have to chalk it up to a complete loss but very disappointed and will be warning everyone that I can. I will update this when and/or if I ever hear back from them.

Not pleased... Marcos was late to our resort for our transfer to the airport! We tried calling the…read morenumber he provided many times with no response at all. When he did show he claimed they were out of vehicles and he used the taxi van that was at the resort. I prepaid Marcos $145 us dollars the van at the resort was $60 us dollars and VERY cramped!!!! I have voiced my opinion loudly to marcos however he has now stopped communication with me. DO NOT USE

This is a bit of an overdue review but Xenses park was fun! Hubby and I came last year to celebrate…read moreour ten year anniversary. A colleague recommended we do an excursion to Xenses since we've done others by Xcaret in previous years. My favorite activities were the Pueblo and the Xensatorium. These activities really messed with our senses. The zip line and waterslide were also pretty fun and memorable. Park was not crowded and I remember it was like a half day excursion. Lunch is not included. Definitely worth doing.

Small park that lends itself to Xelfies…read more You could spend all day here, but you can get through all of it in a few hours. Your biggest snags will be the lines for the water slides, bird flight, and the Xensatorium. There is a fast pass for the bird flight experience. The kids and I really wanted to check this place out. It had been a long time since we had been here. Since it's a smaller park, it can be overlooked, but the park really tests the five senses. When you first get in you will have the ability to see the various optical illusions (via mirrors, special effects, or room layouts) and take selfies of those moments. The lobby imhas several selfie experiences, starting from the entrance to the locker rooms. Then there's the pueblo, where you will run into an upside down town. You think you are walking uphill but feel the opposite. There will be other opportunities to take selfies of you being in the ceiling, standing over a bottomless pit, or jumping towards the ground...it's all crazy in the Pueblo Abajo Town. The Xensatorium will have you enter a totally darkened tunnel where you will have to use the rest of your senses to feel, smell, and listen your way through the cave...cold, wet, warm, breezy, misty, ...finally ending in a cavern. The bird experience is extremely short, but it heads up the way to the heated float pools, and the muddy river, ...bucket showers will clean you off and you're onto the next one. I thought it was fun, and you can stay there as long as you like. The one thing I don't like about it is the Xnack bar isn't free, you have to pay for the food here...unlike the other parks. If you like selfies, you'll enjoy this park.