Came here for an excursion of my cruise and was pleasantly surprised…read more We got to go reef diving and also do an encounter with sharks and stingrays. The staff was incredibly friendly and was great easing those who were nervous to swim with the rays and sharks. The encounter was about 4 hours total and I feel like I got my moneys worth. Gear was provided and sanitized and the food provided was yummy as well. Really enjoyed my time here and would absolutely recommend.

We booked a tour here through the Carnival Cruise website for a shore excursion. We met with them…read moreat the port then took a catamaran out to snorkel. The staff, Fernando, Miguel, and various others, were all a lot of fun and extremely funny. They went over safety rules and how to use our life jackets, snorkels, fins, etc. they showed us hand signals to use to make sure we were okay, or if we needed help. After snorkeling, we got back on the catamaran, and a few of us went to sit on the roof and ride over to stingray beach. The view was amazing. Once we got to the stingray beach area, we put our belongings away and got some water shoes, then went to see the sting rays. They told us about Caribbean sting rays also, and how they feel more coarse like sand compared to the regular sting rays we're used to seeing. After that we took photos. Then we were able to feed them. Make sure you're careful out there. The rocks are uneven and you can lose balance easily if you're not careful. Once we were finished there, we snorkeled in a different area that had sting rays, fish, and sharks. There were two female sharks, and one male shark. We swam around the area for a little while before getting out and going to eat. They had chicken tacos and chips and guac and ceviche. I ended up getting our digital photos also. After that, we took the boat back to port. And they definitely partied it up back in. It was so much fun and I would definitely do it again.

I completed my open water certification with Javi and he did an amazing job at making sure I got…read moresigned off on everything I needed while keeping the dives fun. My family came along and the rest of the crew was amazing at guiding them too. All of the equipment worked well and they made sure to adjust to everyone's individual needs. I would be thrilled to dive with this team again in the future

I had the most amazing single-day dive trip with ScubaLife! For context, I only just became…read morecertified a few months ago, and the only dives I had completed were my checkout dives for that certification (in cold water, and shore entry!). This was my first time with boat entry, open water warm dives, and I had the best time! The entire experience was great. Service: As this was part of a solo travel for me, I was in communication with the dive shop via WhatsApp to make sure that I was fully prepared. I felt very comfortable the entire time, and everything was explained clearly. All materials and great were prepped and ready for me upon arrival, and all staff members that I was interacting with were kind and welcoming. Experience: We did two dives, and had some discussion on the boat as to what we most wanted to see, to help determine the locations that we would travel to. We settled on Palancar Bricks for the first dive, and La Francesa for the second. There were 7 divers with 3 dive masters, so despite being a solo traveler, I felt like I had a ton of support. The overview of the dive sites before entry was great, because it primed me for some of the aquatic life that we would see. As my first warm water and coral reef dive, I can say that scuba diving is one of the great privileges of my life--I was overcome with emotion at seeing so much! Schools of small (young) fishes, corals, large organisms, sponges, nurse sharks, barracuda, a seahorse, a cozumel toad fish, giant parrot fish, and so many more! Special thanks to Captain Mono, Jorge, Juan, and Javi who led our trip. If I ever have the fortune of returning to Cozumel, I will absolutely return for more trips!

We arrived around 11 a.m. and were greeted by staff who immediately asked if we had reservations…read more When we told them we didn't, they informed us that we would be charged $20 per person--including children--to use the chairs and showers unless we ordered both food and drinks for each person. Their tone came across as aggressive and somewhat rude, which was surprising, but we assured them it wasn't an issue since we planned to order food and drinks anyway. Still, their approach left a sour first impression. This used to be our favorite spot 12 years ago when it was open to the public and free to enter. Back then, ordering food and drinks was optional, but the place has since changed under the ownership of Landmark Corp. Public access is no longer allowed without meeting their requirements or paying a fee. There are a few important things to note: sunscreen is not allowed, and there is no lifeguard on duty, so swimming and snorkeling are entirely at your own risk. The menu now caters primarily to tourists, featuring westernized dishes with a touch of Mexican cuisine. Prices are similar to what you'd find in the U.S., which is expected for a tourist destination. Cruise ships frequently drop off passengers here, so lounge chairs tend to fill up quickly until they leave. Additionally, paying by credit card incurs a transaction fee, so using pesos is the better option. If I hadn't come with my kids--and if visiting the Money Bar wasn't the main reason for our trip to Cozumel--I might have walked away. This place holds so many special memories from when we were single and used to travel to Mexico often, but the changes have made it feel far less welcoming than it once was.

Came here to access the beach. Minimum requirement to spend a food and a drink per person to use…read moretheir amenities and to use the beach, kinda ripoff policy but this is what you get most of the places around Cancun, Tulum, and Cozumel. Kinda figure out if you cannot beat the system then go along with it. The food and service is alright at this place. There are some waves and current at the beach, kinda have to put some effort to swim and to snorkle in here. I would say this isnt the best place to enjoy the beach. If you go down more to the south you may find better beach, say Playa Palancar ; ) So, next time skip this place and go down more south ; )

Just left Cozumel and had the best 2 tank dive with GG and Artie . The drift dive was AWESOME the…read moredive masters were so patient and helpful We just sat and they really catered to us switching tanks adding weight during dive Pointing out numerous marine life GG 500+ dives on the reef and Artie knows ever over hang out cropping lobster eel swim thru location Deep blue and all the staff From my initial booking was so impressed with the details of trip location cost boat what to expect how to get there everything was so laid out Thank you thank you You guys will always be our go too It was awesome

This was one of the best dives we've ever done. This company was great. They supplied some fresh…read morefruit as a snack afterwards, mangoes and pineapple, along with water and some type of punch. It was the three in our family and three other people so a nice small group. my daughter decided to have a private guide underwater for the scuba diving. Hearst private guides name was Batman. He was amazing. The one thing I will say is depending on which port your ship comes in if you were on a cruise ship like we were depends on whether you even need a taxi to get to them. We happen to be at the close report, but didn't realize it because we didn't bother googling directions. They were literally like four blocks from the ship port for Norwegian, but there is another port further down. That might be a 10 minute drive. They're located right downtown near a lot of coffee, shops, and restaurants. Great walking.

Loes and her crew were amazing. If you're looking for a guide and team that is focused on your…read moreexperience (and not drinking), this is the group. Amazing experience for our group of 15. They took the time to explain the sea life we would encounter, took pictures with the go pro to share, made sure everyone was comfortable and provided tasty snacks and beverages for everyone. Loes held our hands in planning our excursion from Playa and even arranged to meet us close to the ferry port so we could depart almost immediately after docking. A+++ outing.

My husband and kids love snorkeling !! Found this place on yelp.we could not get a hold of them on…read morephone but sending an e-mail was the best way to contact. The owner Loes was in contact and promptly sent us all the information. Within few hours we had the trip booked and planned.the tour stated on time . Luckily our family was the only one for today ..so we had an excellent regular tour private style .our guide Miguel was so passionate, enthusiastic and knowledgeable. They all had a blast. I tried my hand at snorkeling too...I did enjoy what I saw...but surely realized that snorkeling is not for me...I love the boat rides and will continue to do that as the rest of family lives snorkeling. Will recommend Cozumel h20 yo anyone visiting Cozumel..they sure go out of their way to make our trip memorable!!

This is the first negative post I've ever done. We paid to have a chair, started off ok. Then the…read morelocals overwhelm the beach for free, blasting the techno music louder than the beach clubs music. It took the waited 3x to get our food. Come time to pay, they said that they didn't have change, in pesos! Hoping to keep it for a bigger tip. Which they did. We expressed our disappointment to the manager who didn't care at all, not even an apology. Actually rude, just walked away without so much as a reply. We have been to many other beaches over the past years and we're never treated as these people treated us, which is why they have a 2 star review. To top it off, they screwed up the check so bad it took 20 minutes to rectify the mistake. There are so many other nicer beaches to spend your money, sadly. Not this one. Nade mas!

Tequila Beach Resort was an alright experience. We learned about it from solicitors at the port who…read moresold us entry tickets and assured us there would be seating. Once there, the beach area was small and very crowded, with limited seating for the number of guests. There's a restaurant on-site and while the food looked good, it was just okay. They also have a souvenir shop and massage therapists available. Overall, it wasn't terrible, but it didn't fully meet the expectations that were set. One last thing make sure you got a receipt and know how much the taxi service will be going and returning to the port. IF THEY TELL YOU ITS INCLUDED IN THE PRICE TO ENTER THE RESORT IT IS NOT!!!!!

We booked 2 tours, one turtle snorkel with Gilmer and a 3 hour fishing trip with Manny and wow, I…read morecouldn't have asked for a better experience. I'm seven months pregnant and we have an 18 month old and I appreciated how accommodating both Gilmer and Manny were! Gilmer and Manny made sure to capture our experience so we could focus on the moment and sent us all the photos. Gilmer made sure to point out any creatures and give us insight. Manny & crew were able to help us snag 5 mahi mahi and the last one was a massive 60 pound male! Just incredible. On top of that they took us to a local restaurant to cook up our fresh fish. If we're not too tuckered out we may have to book another trip as I know it will be worth while. Great prices for life lasting memories, thanks again guys for being so awesome.

Gilmer was an amazing tour guide (we did the kayak and snorkeling experience). We were able to see…read morelots of colorful purple coral reef, barracuda, star fish, sting rays, sand dollars, and an assortment of fish! He took us to two different locations, and was very knowledgeable about what we saw! He also was able to show us where octopus live and gave us some cool facts. He was a very caring and fun tour guide. If i could give more than 5 stars I would. Thank you Gilmer! -Nikole & Kristian

Worst customer service....paid for a massage..couldn't make the appointment...charged me almost 300…read moredollars. Ridiculous....we have stayed her a few times and won't waste our money ever again.

This is our 6 time staying at Cozumel Palace. The entire staff is always beyond amazing. So very…read morehelpful, anything and everything you need they are always happy to oblige. Today we had a late lunch at Flamingos. Jesus our waiter went out of his way to make us feel special and cared for. Thank you to everyone at Cozumel Palace.

Booked this dive shop via RC for the Certified Scuba Dive excursion. The staff were all friendly…read moreand professional, the dive masters were very knowledgeable; an interesting fact, the water here has higher salinity which makes you more buoyant which in turn requires more weight to compensate, the aim is to be neutrally buoyant so you can hover. Normally I need ~20lbs, they calculated what I actually needed and they nailed it first time, no need for adjustment. For this trip, we were taken out and did a drift dive of two different reefs, both were incredible sights to see, and our guide showed us cool things along the way. Pictures and video don't do it justice, and words can't describe, you need to dive in and see for yourself.

We are already certified but haven't done a dive in 6 years so we did the Discovery SCUBA dive as a…read morerefresher. They did a great job of explaining everything and made me feel very comfortable. I now can do a regular SCUBA dive.

We had an excellent experience here. We arrived in Cozumel with a cruise line and were told it…read morewould be a $12 taxi ride (total for multiple people) to this location, one way. The taxi driver charged $15... Upon arrival there are two hosts that greet you and explain your options. We choose the all you can eat and all you can drink, beach chairs and umbrellas, snorkeling. They kept the drinks flowing and food was pretty good! Great service!

Tourist trap!! Beware!! Shady waiters/waitresses prowling…read morethe beach area trying to scrounge up business. They charged me close to $80 for 2 burritos and 2 taco orders. The beach sucked. You can't even walk into the water with all the rocks. We ended up here because we booked an excursion through our cruise ship. Not by choice. Worst experience ever