For the first time going to bring my boyfriends hat I wouldn't recommend again . I came to pick up…read morethe hat to find out the material has been shifted ruining the hat. I asked if we could do a refund and the girl inside said that she can't process the refund because her manger isn't here I had then asked when will the manger be back or can I give her a call or you so we can figure this out she then said it's he's day off I'm not gonna call her Then I proceeded to ask her when the next time the manger will be in that she had replied with it's un predictable so nothing was done at all until I come back in see when the manager is here The girl kinda rubbed off rude when all I was trynna do was get a simple refund for what had happen . My experience here was the worst And simple help was not provided

These guys are good. The cleaning is solid and I have not had anything messed up. The tailor is…read morehard to catch but he does a great job. Took in a bunch of shirts and some silk and he did a great job taking them in.

Been going there on & off for 10 years. I even throw in polos & tees because their prices are so…read moregood (and it's not worth my time for washing & ironing).

I have had nothing but a great experience here. Been using this location for 2 years. They have…read morenever been late or ruined anything and my stuff is always pressed and clean.

They seemed to be fast friendly efficient and reasonably priced . Dropped off two suits for my…read moreEmployer, and they were ready the very next day . I got a text . They were having a software upgrade that day , but still everything was easy in easy out . Thank you

I stopped in here with plans to drop off 2 items for hemming since I've used them in the past. The…read moregirl that was there already gave me a vibe of not even wanting to help me. Her tone was very off putting. I let her know I needed hemming on 2 pieces of workout wear and then she said it would cost $35 each! That is insane to me. I understand prices go up but $35 to hem pant legs is absolutely ridiculous to me. I can understand if it's multiple layers to hem but wow. Anyway, I was disappointed to say the least but I guess with her attitude of not wanting to help me in the first place, it worked out because I left. I will be going elsewhere for any future dry cleaning needs and/or hemming services.

This guy a up quoted $45 for and went to pick it up and price was doubled to $90!…read moreWhen questioned him, he said did not say that. And he was charging $10 fees for using a credit card. DO NOT GO HERE!!! SCAMMER!! BAIT AND SWITCH

I had [2] pairs of pants from Express that I needed to have their hemming fixed. I decided to bring…read morein my [2] pair of pants to Alterations by Amber Dry Cleaners. Alterations by Amber Dry Cleaners is located on the cross-streets of Farm/Durango, off of the Durango/95 exit. It's located in a small shopping plaza shared by other local businesses such as Dairy Queen, 7-Eleven, Little Caesars and much more. The parking is a little tough here and the spots are limited. If you can avoid coming to this location during rush hour times, that would be recommended. The spots are small and the parking lot is difficult to get in/out of. The Alterations by Amber Dry Cleaners is relatively small. There is one register. I brought in both pants and the gentleman said that the pants would be ready in 5 business days. There wasn't a rush on the order, so, I was good with that turn-around. The [2] pair of pants hemming cost $10.00. Both of my work pants came out great. I've had the pants now for several weeks now and the hemming hasn't come undone yet. Price is great and there was quick customer service! If I need hemming work to be done again, I'll return here in the future.

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

The price was way to much I look at my jeans before and after I picked them up and they had a iron…read moreburn and same with my shirts

Fast service, convenient and affordable. I can leave my laundry there after hours and on weekends…read moreand it gets done usually the next day. Finally, the staff are friendly and helpful.

I love the friendly, courteous and professional staff at this location, clothing is always finished…read moreto requested specifications. Thank you! Jerome

They're always so kind to assist me with anything I need repairing or washing. I came in with a…read morelong sleeve shirt I use for my Pilates class, and I had gotten Thai tea staining from a spill when I went out with the girls. The owner, Thuy, was so nice to me and she explaining the disclosures before spot treating the shirt. When I went to pick it up on Tuesday it looked great! They're so quick and thorough. I also like that they take Zelle

If I could give this place ZERO starts, I would. I sent my dad's Jersey to be clean here, and they…read morenot only ruined it, they didn't care at all. The worst part was that they didn't even tell us this happened, they just hide the Jersey in the other clothes we sent to be cleaned. When we ask them to resolve the issue or give us some credit money to have this issue resolved, they told us they could fixed it and put the name and number back, but surprisingly they never did. Weeks have passed and still no solution. Their customer service SUCKS! They were mean and they didn't even care that they ruin a $200 jersey. I do not recommend this place, and this isn't the first time we had an issue with this place. Please don't bring your clothes here, they didn't even refund the money for the cleaners service that we paid.

TL;DR: $6 to launder one shirt. 'Nuff said…read more I'm in town for 6 weeks and needed a single dress shirt laundered. This place has high reviews and is close to where I'm staying, so I dropped off the shirt. Came back 2 days later only to find out that the price was $6. For one shirt. In the DC area where I'm from, I can get 3 shirts laundered for that price. Maybe this place does great work on high-end items; I don't know. But for everyday dry cleaning and laundering, at these prices, I would never come back. Just ... wow.

The day before my daughters 26th birthday. January 23rd, 2024. I dropped off my dress shirt and a…read morecouple of my daughter's items for her Birthday dinners with me and her boyfriend. The customer service was amazing to be honest. I typically use a different dry cleaners. However I needed everything done the day of her birthday January 24th. I was told over the phone that I could bring everything in & it would get prepped for in the morning. My clothes would be done at 3:30 pm. Unfortunately I had to make 2 trips because our clothes were not done until 5pm. The price was fine. They however gave me a discount for the inconvenience. I will say they are super friendly. They know their customers by first name. It seems to be a good family oriented business. Although it was unfortunate for the inconvenience. I highly recommend this dry cleaners for your next cleaning. You clothes will thank you:) Thanks once again!