They seemed to be fast friendly efficient and reasonably priced . Dropped off two suits for my Employer, and they were ready the very next day . I got a text . They were having a software upgrade that day , but still everything was easy in easy out . Thank you read more

I visited to get a couple pairs of pants altered and it was a good experience. I had the hems of cargo pants taken up a couple of inches and they delivered on the service, on time. At $25 per pair, it might have been a little steep, but I had no issues with the service. I'll use them again. read more

Outstanding customer service and easy drop-off/pick-up! I felt compelled to come on here and leave a 5-star review as a result of how super nice these people are. I really want to emphasize how easy the process is. You walk in, leave your bag on the counter, walk out, and usually the next morning you get a text saying ready for pickup and invoice paid. When you arrive back, it takes less than 30 seconds to pick up your clothes. They have all your special requests (and credit card) saved to your account. read more

My daughter and I brought her vintage prom dress in to be dry cleaned and altered. The alterations we needed were fairly minor, taking up the straps as they were a bit too long. The associate who helped pin the dress on the fitting was very kind and helpful as were all employees we spoke with. Because the dress is vintage, I was more than happy to give extra time and pay extra to complete the work properly and asked them to call if they didn't think they were capable of handling it. Unfortunately when I received the dress back initially they had not only used grey thread on a light blue dress but had passed off a beginner sewing student off as a seamstress. The seams were wavy, not straight and the fabric was puckering and pushing outwards. None of the seams met properly and it looked like a toddler on a practice sewing machine. I was beside myself, and my daughter was in tears. Fortunately the staff at the shop saw the damage and agreed it was nowhere close to their standards, sending photos to the company Managment. The next morning my daughter and I stopped by the shop at opening as she hadn't tried on the dress either and we were worried the straps were uneven (surprise, they were uneven). We also were able to meet with the companies management who was mortified at the job they had produced. She personally brought the dress back to their central location and had their head seamstress fix the alterations. To their credit, they handled the situation very professionally and in the end the dress was fixed properly. They felt so badly they didn't charge me for anything, and I appreciated that even though I had not asked for anything other than the dress to be fixed. I will definitely give them another chance as their professionalism and customer service was exceptional throughout a difficult situation. read more

Thrift DLux Cleaners - The dress before alterations - Dry Cleaning Near Me - Las Vegas, Nevada

Really wish I had read the reviews before going here. I had called on Friday to get a quote on getting clothing pressed Dropped off my clothing a few days later and get the invoice a day after dropping them off. The invoice is more than double what I was quoted. I called today and spoke with the manager Gina.. I told her about the quote I was given and how it doesn't match the invoice. She was very nice and said we would get it figured out. She spoke to the regional manger and called me back saying they would take 20% off. (Which compared to what I was quoted is not helpful). I explained that it's still way more than what I was quoted and she said she would have the manager call me tomorrow, but that's all they could do. After seeing other reviews I see this seems to be a pattern.. people are quoted one price and then charged another. I won't use this business again.. it's a bit shocking that they aren't trying to make it right. Shows that they really don't care about customers at all. read more

You're lucky to have Elizabeth. She's great! top quality customer service! Steven K read more

Just wanted to post a comment about the Thrift D Lux cleaner on North Hualapai. I've been using this dry cleaner for all my dry cleaning needs since they opened. The turn-around time has always been good and never a problem with the cleaning. I also wanted to recognize one of the ladies, Elizabeth, who has been there since they opened. She always greets me and is pleasant while doing her job efficiently. Service like that makes a business stand out. read more

Yes great customer service Elizabeth and Eva and Sidney are the best ever always have my clothes ready with smiling faces.

Person checking us out said she couldn't apply a military discount because it was "too late." We hadn't paid yet. She grunted and made us feel like we were asking too much. We will not be coming back. Poor customer service. read more

This place has been excellent for my dry cleaning needs!! And it's reasonably priced!!

Excellent service. Fast and efficient. Always friendly and always knows why im there.

Would give zero stars. Picture speaks for itself. Quoted me $20-$25 for an alteration. Then when I picked it up, the stitching and quality of work was horrendous. They had the nerve to charge me $35! Classic bait and switch. Beware, go to another place for alterations. Just look at the picture and ask yourself, "Would I pay $35 for that"? read more

Thrift DLux Cleaners - Horrible and crooked stitching. Stay away! - Dry Cleaning Near Me - Las Vegas, Nevada

The absolute worse customer service, reliability. Do Not Come Here! Rude Manager. My clothes were not ready as stated. read more

Let me first say that I went to the location on Hualapei. I asked for both of my slacks to be creased and not folded when I pick up. Guess what... they were folded. I asked why ? The lady advised how they are always making mistakes and get lots of customer complaints. Wow! That's nice to hear. I said was it that hard to just hang the pants straight. They also jacked up the crease. Not even straight. Nope , won't be going back. read more

Started using this business in June. I picked up my laundered shirts to a charge of $3.99 per shirt. The cost when I started was 3.32 per shirt. I admit that I failed to recognize the 2 increases in pricing until today. There was no notice to make we as customers aware of the 20% or so increase on 90 days. The staff is wonderful, the owners and not disclosing pricing increasing is not good business. read more

Convenient, friendly, excellent work. Highly recommend to anyone looking for a dry cleaner around this area (89166).

Amazing service and quick turn around time! Made my two jackets like new again with their dry cleaning! Can't wait to go back again.

STAY Away from this rip off. They charged me almost $11.00 to wash a pair of socks for a homeless client of mine. I wrote them an email asking why. With no response. Very poor customer service. I would give less than one star if I could. read more

To be fair, I have never used this dry cleaner for dry cleaning. That said, I have used them several times for alterations and they have been amazing! Fair prices and they regularly finish the alterations a day sooner than they quote you. Pretty awesome, right? They are tucked just to the right of the Albertsons at Hualapai and Deer Springs in suite 165. If you need cleaning or alterations, check them out! read more

Wow! I am so thoroughly impressed! (no pun intended ) I went here because the Al Phillips location on Durango and Elkhorn closed down. They recommended this location. Sure enough, it's the same, great Al Phillips service, just under a different name. AND... this location is up on new technology! Drop off, using the same bag as before. For pick up, scan, scan, swipe card (or Apple/Google/Samsung Pay) and voila! Checked out. So quick. So simple and easy. LOVE it! The quality of the pressing of garments is still perfect. I couldn't be any happier. Friendly service, great quality. Love it! read more

Great customer service! Very clean store. Price is high for alterations. Hem up 2 dress pants and dry clean is $41.38. . Alterations done well. Pants dry cleaned, packaged and labeled well for customer. I would come back for dry cleaning but not for alterations, it is just too expensive. I wish they would offer discount on alterations. Coupons offered in the YELP app, but they want a printed hard copy to accept. read more

Thrift DLux Cleaners - Charges for both pants. - Dry Cleaning Near Me - Las Vegas, Nevada

To add on to this place not having my suits ready when they said they would be... several of my suits came back with these crinkles you see in this photo and on top of that one of the buttons on my sleeves is missing. This dry cleaner has no business staying open and if you have any attachment to your clothes at all DO NOT go to this place. I am out a few thousand dollars on these suits because I trusted this joke if a dry cleaner read more

Thrift DLux Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

This was our first time coming to this dry cleaner... we needed three suits cleaned. They had them ready the following day and they were done perfectly. They were very friendly. We'll definitely bring all our future dry cleaning here. read more

I was shocked at how quick their service was and at a very good price. I will definitely be returning

I have used Thrift D Lux for 1.5 years without issue. Recently I picked up an order and they had damaged 15 of my dress shirts. Their initial reaction was that I was told I would be reimbursed. They have since come back and stated the damage was due to chemical and they would only provide "cleaning credits". Use this business at your own risk. read more

I normally don't leave reviews; however, I HAVE To leave one for Laurie!!! I am active duty military and I forgot to pick my uniforms up on Saturday and I needed them for work on Monday. With the help of an amazing person, we tag-teamed on contacting them through any social media and email that they had listed. We even checked the BBB site for owners information and contact numbers as well. 2hrs go by and Laurie from Thrift DLux contacts me and said she would meet me there on 20mins. Not only did she go out her way to come by after hours, she also didn't charge me for my uniforms being cleaned and pressed!! I AM BEYOND GRATEFUL for the service I received from them. I was willing to pay extra for her time and she refused it!! Thank you so much for all the help that you gave me. I am a FOREVER customer while here in Vegas read more

My coat doesn't even look like it was touched by any cleaning. Theres small stains that i can probably get out with water but thought that's what i just paid for. Extremely disappointed will not be back its covered in fuzz and hair too. I'm so confused what just happened. What did you guys supposedly do? read more

I used to go to Tide Cleaners but never felt like my clothes came back clean... Good experience here. They are quick and cheaper than what I was paying before. My clothes came back perfect. I'll definitely come back again. read more