I called this agency about a truck they were advertising. Even though the price has been…read moreconsistently priced for several days, when I called about it, it suddenly was $10,000 higher. The guy on the phone was short and rude. When I called, I was very polite and mentioned I was interested in two of his trucks. When He told me the price of the first one and its "new cost" I politely responded that this truck runs new at that price. He lashed back, "then go buy one brother". I was a bit stunned and said, "excuse me"? He repeated his statement even louder, "then go buy one Brother"! At that comment, I decided not to ask about the second truck because this man's complete rudeness and belligerence. He lost a potential deal because it was the second vehicle I was most interested. After the call I looked up their agency online and was not surprised to find it looked like a complete dump with a scattering of vehicles sitting around with no organizational appeal . Given that this man was rude at his belligerent insistence to call me "brother" as well as well as the sudden price hike and the pictures of this run-down place, I am very, very happy I did not ask about the second vehicle as this man's rude temperament went along with the condition of this agency. I would avoid this auto sales at all costs!

From the owner: We sell high quality, used trucks and SUV's. All vehicles sold are mechanically inspected and…read morethose with under 100,000 miles have a 6 month/6,000 mile power train warranty. We have been in business at this location since 1984.

My son saved for his dream car.... dodge challenger. We called and spoke with the owner.... drove…read moreall the way there. He was not honest about the cars issues. Promised us there were no issues!! What a LIE!!! The car had been a money pit and needed so much work. Paid $6700.00 AND have dumped $4000.00 more already. Just so our son can drive in a safe car. DO NOT RECOMMEND THIS PLACE!!!!

He's a liar. Period. Flew all the way to Birmingham from North Carolina, was promised a certain car…read morewas ready for me, got to Goldstar right at 9am when they opened, then was told "the car was in the shop, it will be here in an hour". After 30 minutes passed he showed the biggest theatrics saying that the car caught on fire on the way from the shop. I can only assume that the car was never ready. I believe that he was trying to do a bait and switch in attempts to have me buy a different vehicle. He blatantly lied to me and my family about the car being ready knowing that I was spending a lot of money to travel to pick it up. The one fact that I know is he's untrustworthy. He was dressed head to toe in gotti designer clothes, and everything that came out of his mouth seemed to come from ego. All the cars on the lot looked great from afar, but when I looked inside them they were all beat up, like he didn't even try to make them look presentable. Instead of driving home today in a new car, I'm spending an extra $1k to get home.

This company was used by my insurance company for towing service. Waited for 21/2 hours no show…read moreand no response from the text communications that was sent by them. Wound up having to call the insurance company back to start the process all over again!! The worse in reliable experience/service we've ever had.

DO NOT BUY A CAR FROM THIS PLACE!! We made a mistake and bought our teen a car from these shysters…read moreand find out that the frame is bent. Tried to reason with them but they're totally uncaring and dishonest. The owners favorite phrase is "sold as is." Don't trust them, please!

My husband just purchased a vehicle from Birmingham Mitsubishi, and the patience and time given to…read moreus were truly amazing. Our car dealer, Ka'Jarvis, was extremely knowledgeable and honest, and there was absolutely no pressure to buy. By the end of the deal, it genuinely felt like we were part of the family. My sister referred us to this dealership. Honestly, if I had read some of the older comments beforehand, we might not have gone--but times have changed, and there are new people there now. From our experience, like any car place, their job is to get you into a vehicle, but Ka'Jarvis made sure we were satisfied and comfortable with both the car and the price before anything else. That meant a lot. I also want to thank him and our finance representative, James, for making the process smooth and stress‑free.

Made a deal on a used vehicle with a professional and personable associate via text. Went in to…read moresign papers and another man reneged on the deal. Could've still purchased at the asking price, but don't trust a dealer that breaks a deal. Also noticed the carfax on the other man's desk for the vehicle showed approximately 16000 miles more than their site listed. Also ran an unauthorized hard inquiry on my credit. I already had financing lined up and had told them as much.