We rented through Alamo Creek Properties for three years and had a wonderful experience. The staff was always professional, friendly, and easy to work with. Any maintenance requests we submitted were handled promptly, and repairs were completed in a timely manner. We especially appreciated the annual property inspections. They were well organized, respectful, and helped ensure the home stayed in good condition throughout our tenancy. Communication was always clear, and we felt that Alamo Creek Properties genuinely cared about both their properties and their tenants. Thank you for making our rental experience a positive one. We would gladly recommend Alamo Creek Properties to anyone looking for a professional and reliable property management company. read more

When me and my family relocated to Vacaville from the South Bay we were referred to Alamo Creek Properties by a friend. After researching their website and finding a home we were interested in renting, I contacted the office. The office staff was very personable, answered all questions I had. The entire process from viewing the home to signing the paperwork was very smooth! Thank you ladies for a wonderful rental experience and making this move pleasant for me and my family! We LOVE our new home! read more

I rented from Alamo Creek for 3 years. Had it not been for the fact that we had to move, we'd still be with them. They were a pleasure to work with. Tina and the ladies along with Gil and the rest of the guys are awesome!!!! They were always in top of anything that went wrong (which wasn't much) and they were always so pleasant. They did a yearly inspection to make sure everything was in good shape, and if it wasn't, they fixed it. Communication was always great. When you live in a nice house in a nice neighborhood, and you have such wonderful service, you don't mind paying a bit more because they definitely add value with their service! I highly recommend Alamo Creek to anyone looking for a rental or looking for someone to manage your property! read more

Best property management I have ever rented from very honest when it came to giving me my deposit back overall, Tina is the best if you're looking to rent a property, they value your time and your money best customer service I have ever had when encountering a new place to stay Thank you Alamo Creek properties read more

Contacted this company regarding a home rental & spoke to a woman named Jessica who is incredibly unpleasant: spoke fast, curt and was rude. She didn't want to take the time to go over her listings and rushed me off the phone. Ironically, I have an another family member that was also looking for a rental so because of Jessica's curt attitude, she lost two deals for her office. When I called back and spoke to a Tina on behalf of my daughter for an apartment rental and mentioned on a sidenote about how unpleasant Jessica was, Tina was just as ignorant. She proceeded to proudly announce that I "didn't need to tell her how to run her office." The employees of Alamo Creek Properties is incredibly unprofessional. Their attitude and behavior is abhorrent. Imagine if you were renter and had to work with them on a daily basis? read more

Alamo has been managing our property in Fairfield for many, many years. We've always been happy with their month to month management. They've been extremely responsive to our tenants when something needs fixing. They jump on it right away. They also have a wonderful list of companies to do anything that needs doing which save us the hassle of getting quotes. We are assured of good prices and workmanship because of their ongoing relationship with Alamo. Now, however, they have really exceeded our expectations! Now that we have to sell the property, they have been invaluable in coordinating between the tenants, our realtor and all the contractors. I haven't had to do a thing!! The only bad thing I can say is that I wish they had an office where we have a small condo we rent out because I'd love to have them manage that as well! read more

Alamo Creek managed a rental home for me for a number of years. After a long time tenant vacated, they also managed an interior renovation of new flooring, baseboards and paint. When I had a major problem with the contractor, Alamo Property refused to resolve the issue with the contractor. It is written in the Property Management Agreement that they will manage and supervise the work, but any problems or mistakes by the contractor shall be the property owners responsibility to resolve. I ended up having to file a complaint with the State Contractors License Board to seek restitution so I could have the work redone by another contractor. The claim was acknowledged by the state, but enforcement was not available to me because I had no legal contract with the contractor. This fine print in your management agreement can have expensive ramifications, $9800.00 in this case. Just be aware and read the full contract that you are signing. To avoid a small claims court case, or filing against the contractors bond company, the contractor only offered approximately 50% of my claim. read more

I have been a client with Alamo Creek Properties since they assumed responsibility of my property from Investment Brokers. Diann is the greatest. We have just completed the change to a new tenant, increased the rental and managed the remodeling and clean up of the building. She has always been responsive, professional, knowledgeable and has guided me smoothly through this process. I cannot speak highly enough for Alamo Creek and their staff. Thank you. read more

Alamo Creek Properties - Property Management Near Me - Vacaville, California

Alamo Creek Properties has managed our Vacaville home for years. As a landlord, I always appreciate their quick response to issues brought up by tenants. They inform us of little problems before they become big ones. They always get honest, reliable repairmen to fix the issues. And they have always found great tenants who treat our property as if it were their own. Our property has been well taken care of by every tenant we have ever had, thanks to Alamo Creek's high standards. Currently, we have taken this home off the rental market, but in the future, if we put it back on, I will put it back in the competent hands of Alamo Creek Properties. read more

I have used Alamo Creek properties for the last 8 years and I was very pleased with their staff and maintenance department every time I needed help or something was going on that need to be fixed in the property they were quick to response I highly recommend them they will take good care of you. Thanks again Alamo Creek properties for all your help. read more

What can I say, Alamo Creek Properties is the best! Diann and Michael have gone above and beyond to manage our property and give us, the owners, a worry free environment property. They take care of everything and keep us informed every step of the way. Absolutely could not ask for a better property management company and the people working at Alamo Creek Properties are the best! Nancy Wallace read more

My experience with this company was very positive and they were responsive to any concerns we had and took care of them in a timely manner.

Alamo Creek Properties manage my properties in Suisun City and Fairfield. They are responsive and knowledgeable about the local market the laws that govern rental properties. Their maintenance team is great and I always receive updates on any issues with the properties. Would strongly recommend them to anyone looking to rent a property or to anyone looking for great property management. read more

They are thorough and conscientious. Very responsive to calls and emails read more

I have used Alamo Creek Properties to buy, sell, and manage property in Vacaville. They currently manage three properties for me. I have been very satisfied with all of their staff that they have over the years. Currently Mike, Tina, Diann, and Greg take care of my properties. I am a residential real estate agent myself, but in a different area. I have a thorough knowledge of what they do, and they do it well. They are organized, responsive, and knowledgeable. All the staff that they have had are very good. read more

Dianne and Tina have been amazing with us! They have helped us get set up with our new apartment and have been professional, friendly and very reliable. They respond quickly to calls and emails. I highly recommend Alamo Creek Properties. read more

I Contacted Diann at Alamo Creek Apartment. She needed documents for the rental of a apartment. She was very polite and assisted me in getting the info to her. She also instructed me what to do next to expedite the application. It is great to know that their are courteous professionals out there to help when needed and don't feel like it's a burden to them. Thank you. read more

They're amazing. Anicia & Tina helped me so much ! After having an eviction due to domestic violence I couldn't find my own housing for 3 years, they gave me a chance. I am so appreciative of they're good heartedness. read more

Renters Beware 1824 san jose pl Fairfield ca House is infested with termites, ants, and black mold in all of the bedrooms that the owner painted over. The attic fan has to constantly run to prevent more growth and noticable safety health issues. Please protect your family's health, they don't care for their safety. We've lived here for two years read more

Great property management company. Diann is quick to respond to all questions/concerns and resolves things quickly - she is great!! . Maintenance portal is very user friendly and gets things fixed in a timely manner. Thank you! read more

We are approaching our 1 Year mark in what we could easily call our forever home. The application process and included yard maintenance have been wonderful. Every phone call and email have been replied to immediately! This is a real company that understands what families need! read more

Alamo Creek Properties has been wonderful working with for the past few years. Now that we are on our way to another place due to the selling of our current place, they have helped us find another home within our price range to lessen the stress. Thank you Diann! read more

Very friendly and accessible in person/over the phone/-and through the app "AppFolio Portal." The app has everything from contract, payments, maintenance, renters insurance and etc. all through the app. Employees were always helpful in person and over the phone. The move in/out process was simplified as the company was one step ahead and supplied all paperwork via email. Great experience and I would reference them to anyone! read more

I am absolutely grateful for all the staff here. At first i had to clean up some mess that i made in previous years. Jennifer walked me through it. I live in a beautiful home in a great neighborhood. Thank you for helping me and my children. Ive been at my home for 3 years. Never had a problem w this company. You all rock! read more

I have rented from Alamo Creek Properties twice. The last rental was my favorite. It was a property right outside the Air Force Base gate. Anything I needed to have repaired, it took them less than a week to come out, observe and repair. When, I lost my job, they worked with me to make my rent. And when I sadly had to leave, they were prompt in reviewing the apartment and getting my refund to me. read more

We applied with Alamo Creek in November of 2016 after being without a place since July. We went and viewed a beautiful home located in Vacaville with Jennifer Medill. After completing the application process we were told what we already knew, we had the income but our credit needed help. She had asked us if we could get a co-signer, but we had no one. So she informed us that our "application was good for six months" and when/if we paid off all our collection accounts, keep the receipts and contact her. Well, lo and behold tax season rolled around and we did just that. We contacted her at the beginning of March 2017 after paying off about $3,000+ worth of debt, and seeing a beautiful 3 bedroom condo on their site. I emailed her all the receipts she had asked for and she "allegedly" got the application process started. After not hearing anything for about a week or so, I emailed her to check in with her. She informed me that she needed another receipt that wasn't included in the original email, which I contacted the collection agency and they sent it to me via email, so I sent her that as well. Another week goes by... and nothing. So my husband contacts her via phone and asks her about the status of our application. First off, she didn't even know who the heck we were. Upon reminding her that we were the ones who initially applied for the 3bdrm condo, and that "I" was the one sending her all the info she had requested, she then told him "she needed updated income information." Now keep in mind, I sent that with the very first email two-weeks prior. So I called her and she wasn't in, that's when I proceeded to contact her via email and find out JUST what it was that she needed. I also explained to her that me and my family were currently living in a hotel, and time was of the essence. She replied to my email that "it takes time to process an application." She informed me that she needed a "settled in full" letter from another account. Me and my husband then used $329 (the remainder of our savings) to pay off an account that we originally were going to pay in payments. They send us the letter and I forward it to her. Now, Fast forward to April 16th, which is a little over a month since we first initially contacted her/applied for the 3bdrm condo. I receive an updated alert from Trulia stating that the 3bdrm condo which was in the "Pending Application" process has now been re-listed on the market. I contact Jennifer Medill via email, and she replies with an email stating that she needed more information on four accounts. The same accounts which I provided receipts for IN THE VERY FIRST EMAIL, that had been removed from our credit reports. She then tells me that me and my husband would have to "apply again in order to verify that these accounts have been removed." A statement that she could've told us to do over a month ago. Instead she dragged out the process knowing that the answer would still be "No." She never called me back, and would not respond to emails unless I sent multiples. Very disheartening when you're in a position such as us. I work and my husband works, and we had worked VERY hard to improve our credit, with the hopes of finding a permanent home. I'm not necessarily angry, I'm more hurt then anything. Now I'm back at square one and out of $300+ dollars that could've been used to sustain us until we find a permanent home. I would not recommend Alamo Creek properties to anyone that is in dire need of a place to live. They lack communication skills, are extremely unprofessional and very callous. This business has A LOT to learn when it comes to customer needs/retention. There is a reason why Solano Property Mgmt was voted best property mgmt for 2016. They're prompt, professional and don't waste your time. I should have listened to the reviews and never trusted anyone in this office! If anyone from this office would like to reply to this review, feel free because I have time AND proof of my claims. Point blank... they suck! Run fast and head over to Crown Realty. read more

When I met Diann at Alamo Creek Properties, I was becoming a landlord for the very first time. Diann was very patient with me and she is truly a hard worker. She communicated with me regularly and would return my calls or emails promptly. I ended up relying on her judgement regarding the tenant selection and the tenant turned out to be terrific. Can't say enough about Diann and Alamo Creek Properties is fortunate to have her on the team. No need to look any further for your property management needs. read more

Worst experience every. I should have taken the advice of previous reviews. I would be better off. I only hope the owners of these homes understand who is representing them, or lack of representation. The lack of professionalism, returning calls and emails made my decision very easy NOT to do business with this company. I am happy I saw the signs and decided not to be there tenant. I only received instant reply's when I wanted my application with drawn. I will also relay this to everyone I know. read more

Wow Jennifer. You're being so professional attacking customers through yelp. Do you feel better now? Of course I'm going to get upset when you people are so flaky about calling back in a timely manner. Which you never do. As for that crappy valve it WAS leaking before and the gardener said it was and that he'd ask the owner to get it fixed which took almost two months so yeah at a certain point my husband shut off the backyard sprinklers so we weren't wasting water Also we never bullied the gardener in fact, I only talked to him once or twice the first month living there lmaooooo I asked Esmeralda if we could do some yard work ourselves since he'd only mowed the front lawn and she said no we can't and that if we wanted work done we'd have to pay extra and have it approved by the owner. So I just gave up and had nothing to do with the gardener. Every time my husband or I talked with Esmeralda she was always so defensive. And that's not our problem it's her's. As for showing the house the day we were moving, even your colleague that showed the house ( who was awesome btw) said he didn't know why you guys insisted on showing it then and not just wait till tomorrow. We were both very sick and I had pneumonia not that you'd care, and he didn't have to but he apologized for being in our hair which he really didn't have to do. Also my husband patched all the holes Esmeralda claimed got taken out of the deposit and your colleague that showed the house on our last day told us not to bother cleaning the carpet because you guys do it anyways before you rent it out again. But Esmeralda claimed that was another thing that was taken out. So what? We're just automatically losing some of our deposit for that? As for the check. Don't blame me for something that could have been prevented. I asked if we could just pick it up, but you guys wanted to send it out. Not my fault. Btw YOUR WELCOME for the 200 $ security door we never asked to be paid back for. You guys also never got back to us about the owner approving it so once again we waited and waited then about a week later I called and Esmeralda was like "oh yeah, the owner approved it" Hello call us back and let us know jeeze, of course you'll probably have an excuse for that too. You're bully yourself with your passive agressive "apology" to me. Is that part of your job? Bullying customers? Besides what do you care what I think? As you said you rented the house out right after we left. You're not hurting for business. But I'm sure you'll probably be having some complaints from them soon and you'll probably treat them as terribly as you've treated me. As for Esmeralda being a nice person, I'm sure she is with you but as I said she was always so defensive with my husband for no reason when he was asking simple questions. You can say that's BS but did you sit in on every conversation? No, so then you don't really know how she's treated us. Thanks for the new check BTW and we never DID receive the original which was easily preventable Oh and PS: I printed out your overly exaggerated response on here and I'm reporting you to the BBB Have a great weekend. read more

Alamo Creek Properties is the WORST property management company in Vacaville! They don't return phone calls and ignore email messages. And they don't have the ability to accept any constructive criticism. They only manage to come up with excuses and don't make any effort to improve their customer service. Don't bother trying to complain to Greg Allustiarte, the owner of the company. He's a big coward, and won't accept or return your calls. He hides behind his female staff. This company could care less about your property. They are only concerned with taking your money. Save yourself a lot of aggravation and have Kapple & Kapple manage your property, or better yet, do it yourself. read more

I inquired about a rental and got a response right away. They send me a email gave me all the info I needed. Really good costumer service.

Kudos to Jennifer Medill for her excellent agent skills. This company is SUPER professional and in tune with customer needs. I recommend them to any who have real estate needs. Want to find the perfect business to sell/manage/rent your property? Call Alamo Creek Properties for outstanding results. They will take excellent care of you. 707 447-5555 or www.ALAMOCREEKPROPERTIES.com read more

I would not recommend anyone to rent from Alamo Creek Properties. Their staff is never available and unfriendly. We had the worse experience with them ever. We moved in and disclosed to them that we had a pet, paid the deposit and we were shocked when the owner of the house came by and told us that were were NOT allowed to have a pet and then the owner decided to call Greg, who is the manager of Alamo Creek Properties, and he evicted us just a week and a half after moving in. So even though we did the responsible thing and told them about the pet and paid the extra deposit, they kicked us out just a week before Christmas. Then they cited the reason for the eviction that the property had been sold, even though the house was never put on the market. Shaddddyyyyyy read more

Jennifer is the absolute worst person I have ever spoken to. She just yelled at me over the phone when I was asking a simple question. I am so glad I will NEVER have to do business with this company again. I will be reporting this business to the BBB as well. Please beware! Do not go through this company. The other reviews are on point with my opinion of this place! read more

So far so good, we just moved into a place managed by Alamo. We've had no problem with them and they've been very helpful and kind to us. We had just sold our house and had been looking for a place to rent for he last two months. We viewed a property managed a property we viewed previously but decided not to rent . We were down to the last week before we had to move out of house and we're getting desperate we asked if the previous property was still available and it had already been rented.This turned out to be a blessing in disguise because they had a house that was going to be listed the next day. Since we already had an application we got to look at it and we decided to rent it. It is much better than the other property and very well located. Both Jennifers and the rest of the staff have been nothing but helpful. If anything of consequence happens I will do another review. As it is at this point in time there have been no issues, read more