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    Solano Property Management

    3.0 (140 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Solano Property Management

    Property management

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    3rd
    Sassy E.

    If I could give zero stars, I would. My experience with Solano Property Management has been incredibly frustrating due to their lack of communication, unprofessionalism, and unfair processing practices. I applied for a three-bedroom rental on Saturday, paid the $55 application fee per person, and waited since they were closed over the weekend. On Monday, I received a text message requesting additional check stubs and rental history, which I sent immediately along with a follow-up question--but I never got a response. By Wednesday, after still hearing nothing, I followed up again via text to check the status. No reply. However, I did receive a credit report notification, meaning they had pulled my credit, but they still never acknowledged my application or gave me an update. By Thursday, I was fed up with waiting and called to ask about the processing time. I was finally told it takes 5-7 business days, yet no one communicated this upfront. Even worse, I later found out that the rent had been lowered by $100, but they never updated me on that either! To make matters worse, they denied my application due to credit, claiming it was a company-wide policy--yet they also told me they asked the property owner about allowing a cosigner. If my application was already denied company-wide, why would they even consult an owner about a cosigner? And if cosigners were being considered, why wasn't my application passed along to other owners for a fair chance? It feels like they pick and choose who they want to work with, and the process is anything but transparent. The lack of professionalism, transparency, and basic courtesy from this company is beyond disappointing. If you're looking for a smooth, fair, and communicative rental process, do yourself a favor and avoid Solano Property Management at all costs. Screen shots of proof of lack of communication attached

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    6 months ago

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    1 year ago

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    9 months ago

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    5 months ago

    They did a very good job . We had weekly updates . I would recommend their services. Fantastic job !

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    6 months ago

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    11 months ago

    Patti assisted me with a residential rental lease. She was very professional and timely completed my requests.

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    1 year ago

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    2 years ago

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    1 year ago

    Fast responses , great hospitality! Jen and her team are always so kind and quick with maintenance requests and questions !

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Fast response from management team Gary is a pleasure to work with good company all around

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    7 years ago

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    4 years ago

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    3 years ago

    Kelly is a great property manager who takes good care of our properties. Thank you so much Kelly for your work.

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    Ask the Community - Solano Property Management

    Review Highlights - Solano Property Management

    I talked to Kelly and she was able to work out a deal for us with the property owners to get us in a week earlier.

    Mentioned in 24 reviews

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    Professional Property Management

    Professional Property Management

    (50 reviews)

    My husband and I had the pleasure of renting a home from Jodie's company, Professional Property…read moreManagement, for the past three years. When we were initially looking for a home, we wanted something a little further from Travis AFB since I was doing my rotations in Sacramento. Luckily, they had a house for rent at about the halfway point to make my and my husband's commute tolerable. We spent our first couple years of marriage there and even added to our family, so we were a bit sad to move. Jodie is professional and very prompt with communication. If we ever had an issue, we just had to either call or text him and it was handled within a reasonable time frame. He was in close communication with the owner as well, which is likely why things were taken care of promptly. When we had issues with our bank transferring our rent, we also communicated that with him, so we were able to just drop off a check instead. We were able to make some temporary upgrades to the home while renting with them as well. We added a smart thermostat and a doorbell camera without any issues. My husband and I were sure to re-install the existing doorbell and thermostat upon moving. Since we moved from the Bay Area towards the Sacramento Valley, we were able to rent a home for the same price (if not cheaper) as the apartments and some townhomes by the surrounding areas of Travis AFB. That being said, we got the best bang for our buck in that regard. Even with the extra expenses of having a house, such as hiring a gardener for biweekly maintenance and trash & recycling pick-up, the price for renting was still more than reasonable. Overall, we are very pleased with our time renting from Professional Property Management. We had a cozy stay at a wonderful home that we kept up to the best of our ability. Thank you for the amazing rental experience!

    Joe continues to impress us and take care of our property. He was our real estate agent for selling…read moreour property in Davis. Very easy to work with, courteous, professional and kept us up to date and informed during the entire time. Our house is now sold, paperwork finished and he made it all as simple as possible. Absolutely amazing job and a wonderful person to work with from start to finish. Thank you!

    SUMMiT Properties

    SUMMiT Properties

    (19 reviews)

    I just want to say a big thank you to Christine, Will and all of the folks at Summit. As we know,…read moremoving is stressful and it's always nice to have kind support through the process. Thank you Christine for helping me become more prepared in my search and more knowledgeable of the process and what is required of me. It's nice to see that the folks at Summit are still as kind and caring as they were in 2012 and 2017 when I was a tenant. Maybe I will be able to rent with them again but no matter where I end up I am thankful for the help and kindness Christine and her team have shown! I appreciate you!

    Previous review below still stands however Theresa is no longer handling HOA management…read more Tiffany has taken over and tends to loose her temper yelling at clients, following the screaming she apologizes for her unprofessional behavior & proceeds to go right back into her tantrum. It truly is difficult trying to work "with" someone that can't articulate processes in a professional manner. It is Tiffany's job to relay HOA RULES and STEPS to the home owners that pay for their services, not scream at them. I hope this post helps others! I have worked with Summit Properties for the past 16 years I can honestly say that Karen and Theresa are extremely helpful. They have helped improve our Homeowners Association, manager our dues and reserves. My 1 suggestion would be to have someone bubbly answering the phone. Efficient or bubbly is great but BOTH skills would be AWESOME!!

    Alamo Creek Properties

    Alamo Creek Properties

    (36 reviews)

    Alamo has been managing our property in Fairfield for many, many years. We've always been happy…read morewith their month to month management. They've been extremely responsive to our tenants when something needs fixing. They jump on it right away. They also have a wonderful list of companies to do anything that needs doing which save us the hassle of getting quotes. We are assured of good prices and workmanship because of their ongoing relationship with Alamo. Now, however, they have really exceeded our expectations! Now that we have to sell the property, they have been invaluable in coordinating between the tenants, our realtor and all the contractors. I haven't had to do a thing!! The only bad thing I can say is that I wish they had an office where we have a small condo we rent out because I'd love to have them manage that as well!

    My experience with Alamo Creek Properties was disappointing…read more During our yearly tenancy inspections, we felt uncomfortable because of ongoing issues that Alamo Creek had with the neighbors parking in front of the home, and we did not feel it was our problem. The neighbors were always good to us.  Communication from the office was also frustrating. We received multiple move-out letters, and it often seemed like there was a lack of communication within the office, which made the move-out process or maintenance more stressful than it needed to be. We had a pre-move out inspection 3 days before move out, Tina said Cleaning and carpet cleaning was all she said that need to be done until I folowed up with her the next day asking for any repairs seeing as we have time to fix it and we get a discount. The meaning of a pre-move out right? I'm having to dispute deductions from my security deposit that I believe are for normal wear and tear, including window blinds that deteriorated after nearly three years of normal use in the suisun wind mind you. I replaced the blinds with a more wind friendly curtain. All they talk about is house hard it is to sell the house because the neighbors park on the street.  I hope the company improves its communication with tenants and handles move-out inspections and security deposit issues more fairly in the future.

    The Kelly Company

    The Kelly Company

    (49 reviews)

    I had a very disappointing experience with this property management company. I left the rental in…read moreclean condition, returned the keys early, and made every effort to fulfill my responsibilities as a tenant. Despite that, I felt they took advantage of my security deposit by charging unfair and questionable fees. The communication throughout the move-out process was frustrating, and I did not feel that my concerns were addressed fairly. It seemed like they were looking for reasons to keep money from my deposit rather than evaluating the property objectively. Based on my experience, I would encourage future renters to thoroughly document the condition of the property with photos and videos and carefully review any deductions made from their deposit. I would not choose to rent from this company again. Not to mention they use fake documents or old documents to get more money from you Extremely shady company BEWARE

    22 days and still no deposit back. And even after paying almost $500 for professional carpet and…read morehouse cleaning, these assholes are threatening an $1800 pavement job because the commercial truck that they told me to park in a specific spot was too heavy for their asphalt and created "divots." Let's not talk about how shitty the rest of the parking lot is, I'm supposed to pay $1800 to pave one parking spot? Funny that it's their own maintenance guy and his contracting company that's gonna charge $1800 when all the bids that I got were less than 1200. When I realized they were just playing games with me and my money, I quit wasting my time responding to them and now I'm just waiting for my deposit check back in the mail. 22 days! Oh yeah, and don't think I didn't notice that you've already listed the pristine apartment I left as available for rent... and you still want to make threats! They're just trying to take advantage because I'm one of the highest paid people that lived there, and they will do whatever they can to get every last red cent out of anybody, so it's better you just don't waste your time dealing with these people because they're scammers and they don't even know how to follow basic property management law.

    Solano Property Management - propertymgmt - Updated July 2026

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