Not the best car selection, but what they lack in cars they make up for it in great customer…read moreservice. What did I learn today? The air smells amazing in Redmond, OR.

A very sad excuse of a rental car facility. I was presented with TWO vehicle choices - a freaking…read moremini van or a Jeep Wrangler. WHAT?! I have National's highest rewards tier as I'm a frequent renter and they treated me like some POS. Besides having no legitimate choices of vehicles the idiot over charged me for $300+ instead of $122. The two guys at the front desk acted like they were high and had no other care in the world. Impartial as to if I came or left. Long walk to the rental area. Very agitating way to start this trip. I can't stand incoherent people that come to work to punch in and out and ride little to no effort or customer service.

Dear Enterprise of Redmond, Or…read more I am writing to express my sincere appreciation for the exceptional service provided by Josie. Following a recent car accident involving myself and my one-year-old child, we have faced numerous challenges. On Friday afternoon, Josie informed me that the insurance company had ceased payments and requested the return of the rental vehicle. Given the timing and my situation, this caused major stress! Josie immediately alleviated my concerns by permitting me to retain the vehicle over the weekend and offering to address the issue on Monday. On Monday morning, she successfully contacted the insurance company and secured coverage for the rental car through the weekend. Josie's compassion and professionalism made a significant difference during a very difficult time. She is truly excellent at her job and an asset to your team. Please convey my gratitude! Thanks again, Kasie Mitrofan

We generally have good luck with Enterprise, but it was literally like the episode from Seinfeld…read more We had a reservation, but there was no car immediately available. So we're starting our vacation by standing around (60 minutes and counting) waiting for a car, surrounded by a large crowd of people doing the same thing. I get that it's busy season, but don't take more reservations than you have actual cars for. "You know how to take the reservation, you just don't know how to hold the reservation. And that's really the most important part of the reservation: the holding."

Watch out!!! Avis Car Rental at Redmond Municipal Airport cannot be trusted. They promised to keep…read moremy luggage until I return. However, they lied about my luggage sent to Portland airport. After I found out the truth, they admitted the lie. I have been thinking about the situation for a few more times. Why they promised to keep the luggage, but lied to me send my suitcase to Portland airport? Why don't they admit to throw my luggage the first place? Therefore, I highly suspicious they might stole my Luggage because the combination code is pretty easy. They're thieves! Their employee and manager probably figured it out and sold my medical equipment, my clothes and my suitcase. They're not only liars, but also they might be thieves as well. Wish the company would test their employees's credibility and choose them wisely. Be careful when you do business with them.

Huge shout out to Ethan and Martin these guys go above and beyond! I've rented with them over 110…read moredays this year (2020, Feb-Dec) I can honestly say they go all out, these guys are extremely reliable, friendly, helpful, generous/accommodating and just all around good people. The cars are always clean on the inside and out. I've rented a Dodge Ram Rebel & Challenger, Ford Mustang & Edge, Chevy Camaro, Toyota 4Runner, & Rave4, a Jeep and more. All are in top condition. I can't express enough how much I appreciate these guys and my time up in Oregon. Treat them with the respect they deserve, you're in great hands. I recently missed my flight to RDM and had to go to the EUG airport instead then drive over to RDM so I called to update them on my situation and right then and there with no questions asked they booked me a car at the EUG airport at the most cost effective rate. Truely honored to have their whole team looking out for me.

Huge thank you to David at Hertz for giving me a good deal on a last-minute rental while my car was…read morein the shop.

No surprises......Hertz continues to offer the worst customer service. I was overcharged from my…read moreoriginal reservation with no change in vehicle type and no upgrades. Unable to get a response from their customer service email and the local branch just had a poor attitude. I have disputed my credit card.

Dear Enterprise of Redmond, Or…read more I am writing to express my sincere appreciation for the exceptional service provided by Josie. Following a recent car accident involving myself and my one-year-old child, we have faced numerous challenges. On Friday afternoon, Josie informed me that the insurance company had ceased payments and requested the return of the rental vehicle. Given the timing and my situation, this caused major stress! Josie immediately alleviated my concerns by permitting me to retain the vehicle over the weekend and offering to address the issue on Monday. On Monday morning, she successfully contacted the insurance company and secured coverage for the rental car through the weekend. Josie's compassion and professionalism made a significant difference during a very difficult time. She is truly excellent at her job and an asset to your team. Please convey my gratitude! Thanks again, Kasie Mitrofan

They were fantastic! The service was quick and professional, and they worked incredibly hard to…read morefind us the best vehicle while providing an exceptional experience. We will definitely do business with them again.

21-Jun-2026 Ethan,…read moreWesley & the Team Saved Our Weekend -- Literally! We arrived at the Redmond, OR airport on Thursday for a wedding weekend, only to discover we had accidentally booked our rental car at a Budget location in North Bend -- four hours away. Panic set in fast. We got in line at the Budget counter, explained our situation, and that's when the magic happened. Manager Ethan, with calm and genuine kindness, said "No worries, we have one more walk-up." He let us know it had a half tank of gas and was ready to go right then and there. We didn't hesitate for a second -- we said yes. Wesley jumped in immediately, got our information entered with impressive speed, and within minutes we were holding the keys to the last car on the lot. What could have been a travel disaster turned into one of the smoothest moments of the entire trip. We had to get to Bend for wedding activities, and thanks to Ethan and Wesley, we made it -- stress-free and smiling. That one act of kindness and professionalism set the tone for an absolutely magical four-day trip. We are so grateful we stopped at this location before giving up hope. If you ever find yourself in a similar situation -- wrong location, last-minute need, whatever it may be -- walk up to this Budget counter and just ask. The team here goes above and beyond. Redmond, OR Budget Rental Car, you have customers for life.

This is the second time that they overcharge for a a economy car…read more I will not use them again.

Car came out with more problems than when i took it in. They are not a shop that cares about you…read morevehicle. Over charged and now car doesnt start well. Earps is a much better shop

We have used Marshall's a handful of times throughout all of our different cars. They have always…read morebeen easy to work with and fairly priced. I have a high level of trust when they tell me something needs to be replaced. They are currently troubleshooting a head scratcher on our Suburban but they are communicating their findings well and doing everything they can to help steer us down the right path. Thank you for all your help! We appreciate your hard work.