This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

Alan was our realtor when we purchased our home December of 2020. Since we moved from CA to TX, we…read morewere looking for an experienced agent to help us find a great 1st Texas home. Alan was AMAZING. He was always so kind, knowledgeable, and we felt that he had our back. An opportunity came up a few months later to purchase land and we knew we wanted to work with Alan again. We are SO impressed how much research he did whenever we had any questions or concerns. He came through in everything we asked and more. Thank you Alan for your dedication, time and enthusiasm in everything you do. We're excited to see what more opportunities lie ahead with you by our side!

When it was time for my husband and me to put our first home on the market, Alan & Carlos were our…read morefirst call. Having met them through our local neighborhood association, we knew they were kind and upbeat, and the sort of people we believed could shepherd us through our first home sale. Not only was our intuition correct, but what they also brought to the relationship was great knowledge of the industry, current trends, and a transparency throughout the process that we really appreciated. And a great sense of humor! Always willing to answer any question or soothe any worry, they were available and supportive. And best of all, after only 6 days on the market we accepted an offer over asking and then closed on time a few weeks later. We would highly recommend working with Alan & Carlos!

I first contacted Damon online on a Sunday afternoon. He called me back within 2 hours. Already I…read morewas impressed. Even more so when he later told me it was his birthday and he was only going to work a half day because of that. This guy is a hoss! I had a rough ride with my financials throughout the process and Damon was great the whole way, helping where he could and also setting me up with great people to get the job done. He's friendly, knowledgeable, a good negotiator, and works hard. I highly recommend him!

I contacted him after I had an awful real estate agent try to help me with a new build. I googled…read moretop real estate agent in dallas and read his reviews. He is everything that was in the previous reviews. He worked quickly he listened to what I wanted and he excuted a great deal asap. He is friendly, helpful, good negotiator and works hard to get the job done. He made this extremely easy and I am happy with my new build purchase!

For more than 15+ years, we have loved working with Jeff and his excellent team! Using them to sell…read moreand buy multiple homes. Jeff and his team make the buying/selling experience easy and always go the extra mile! They are extremely knowledgeable, courteous, true real estate experts... and Jeff is a really great friendly guy, too! From them, you will receive thorough trend analysis, detail marketing plan, access to the best service providers, assist with preparing your home to sell, outstanding home photo shoot, web presentation and sales brochure. We have dealt with a lot of real estate agents in life our lifetime, but have always been extremely satisfied Jeff and his team... and will never use anyone else for any of our real estate needs. We believe you cannot find a better agency than Jeff Brand & Associates!

My wife and I worked with Jeff Brand, he had a great presentation along with a first and second…read moremeeting. After that he lacked Customer Service, Customer Empathy, professionalism and responsiveness. First off, when you are moving, leaving one job and starting a new one in another state, you need lots of help and support from your Realtor. You pay them to constantly be in contact with you, go over many times the key cost of selling your house outside commission. Jeff handed us off many times to his "team" and wasn't readily available. We often had to leave messages or talk to his staff which didn't have all the answers we wanted. He is out of town often and it's his time off. We had a medium to high end home in Bridlewood, Flower Mound, TX and felt very under represented. From the lack of response, to the non-professional photos, to not reviewing our closing statement with us before we signed, just bad customer service. I also told him many times I didn't want to pay for a home warranty for the buyer but it was put inside an addendum I didn't thoroughly read. So regardless of me telling him I didn't want it, he knew I was so busy so he just put it in the addendum and knew we would sign. I also had to ask him to check in with my wife often, which he didn't, maybe he had an office staff person call her, but not him. I told him I felt like he didn't represent me well against what he stated was a less experienced realtor as I feel they got more than needed. I asked Jeff for a refund of some of the commission because he didn't perform well, his response was I don't owe you anything and you signed everything. He doesn't care about the service he provided, he measures customer service by you signing the documents and moving along. So, therefore I give him a bad review. If he would have refunded some money and covered for his lack of negotiating skills on my house and for the poor customer service, I would have felt much better. Also, our first buyer was a cash offer that dropped out. it turns out they rented a home that Jeff is representing, he didn't even have the professionalism to tell us, he just stated they weren't interested in our house anymore. A neighbor informed us. He stated he didn't make any money, not one penny, but I know who rented the house he represented and they are wealth clients who he would like in the future.

The team from Martin-Sena & Associates recently prepped, listed, and sold my house in McKinney, TX…read more Brandon Martin, Marcelle Johnson and Mark Sena were a dream team to be associated with. They took care of every aspect of preparing the house to be put on the market. Their dedication and commitment lasted beyond the eventual sale of the house. I especially appreciated how they "held my hand" throughout the whole process. For those of you (like myself) who are not particularly detail oriented (or have any handyman skills), they always went the extra mile and made the process pain-free and professional. They were able to quickly identify, assess and address all issues, repairs, etc. There was never a time that they didn't IMMEDIATELY respond to any questions or concerns. I also trusted their judgement when it came to time give me a "reality check" as to the state of the current (fluctuating market). So........in closing, a big thanks to the team !!!

Brandon was great! I recently moved to Dallas from Seattle and he helped me find my ideal…read moreapartment. He listened to what I wanted and made sure I got it. When I was in town for the first time, he took out a lot of time to show me all the possible options in my budget and move-in time frame. He made calls to check availability and also followed up with me to make sure my search was going well. Brandon also kept me updated on prices and changes that occured while I was searching which was great. I highly recommend Brandon to anyone who is searching for a home in this area. You won't be disappointed.

I really enjoyed worked with Selden and would absolutely do it again in the future. I've already…read morerecommended him to a friend. He was highly responsive, knowledgeable, and friendly. I was a first time home buyer and he walked me through the entire process and offered recommendations for all third-parties I needed. He really understood what I was looking for and was able to get me into my first home in just a few weeks.

I was an inexperienced home buyer and selden was always available day or night to answer the many…read moremany questions we had and was always suggesting new properties to visit that fit what I was looking for. I am very picky and he helped us find a great condo at a great price. he wasn't pushy, he didn't try to force us into something. he cared about what we needed and wanted. he was a great help and I strongly recommend him to anyone who wants to tackle the rather imposing dfw real estate market. it makes it so much easier to have someone like selden looking out for you who knows the area and knows the industry.

I used In Town dwellings recently, and Lawrence did a great job helping me locate the perfect…read morehome! He is so easy to work with and follows up on every detail. I would definitely use them again......

Lawrence was amazing. I hired him/Intown Dwellings to sell my house in Dallas. He had the house…read moresold at full price within 30 days of the listing and the closing executed within 75 days. He could have closed it sooner, but I couldn't pack fast enough! All I can say is Thank you Lawrence!

We chose Donovan, Broker/owner of Edict Realty, as our buying agent because he had this 'no…read morenonsense' style of communication while other agents talked on and on for hours. We provided Donovan with a detailed list of what we wanted in a home, and his returns from that list, for houses for sale, did not match the list of requirements we sent him. We actually wound up finding a house on our own. From there, all Donovan had to do was make the purchase smoother by setting dates correctly, obtaining correct documentation, and talking with the Seller's Realtor as needed. Sadly, he didn't even do that. His communication style was abrupt and at times insensitive. His "no nonsense" style was actually that he just didn't care. We found out, after closing, items we asked to be communicated to the seller by Donovan were not. His communication to the Seller's Realtor was described as "rude" and also the only Realtor she's worked with that she has not spoken with on the phone. - His preference is texting. If we needed a response to an email, we had to text him. Donovan scheduled the final walk through of the home and failed to mention (until an hour before the appointment) that he had no plans of being there. It took about two days from the original final walk through time and a day prior to closing for him to let us know he was out of the country. We spent about a day and a half (up until the day prior to closing) trying to get in touch with him (calling) - to no avail. It was by a chance text message that we sent that he responded to, letting us know he was out of the country and that we should call the other Realtor to set up the walk through ourselves. Donovan also got the time of the closing incorrect and texted us the morning of closing asking why we were not there.. this was about 9am and we were scheduled to close in the afternoon. Overall his lack of professionalism, communication, and customer service were completely appalling. Would not recommend Donovan Lord / Edict Realty in any way!

I met Donovan through a platform online in October 2015 when looking for an architect to work with…read moreme on the design of a home I was going to build. I connected with Donovan through the creative process of envisioning this home as we walked through the dilapidated 1910 existing structure of the home, which years later is now where my family and I reside. Throughout the two year process from planning to building the home, Donovan was inordinately accommodating to multiple requests to make changes to the blue prints, or provide entirely new documentation for items requested from the city to get the house done. He set proper expectations and though he couldn't always drop everything on a whim, he communicated an expected date or range and did not throw anything at me when I harassed him for updates. In a word Donovan is committed. During the process of completing construction on the home, my husband and I decided to liquidate some of our other real estate. In July 2017, I asked him if he would help me sell the first house I ever invested in, however, it also required relocating my mother, her husband and my grandmother into a home that they could purchase with a Note/deed. So, we began the tedious process of gathering the information of what my mother's list was for a perfect home for her, which of course included the moon and stars as well. Homes sold as notes are extremely slim pickings in any city, however, Donovan flooded my mother and included me in the search of all sorts of homes that had some or most of the criteria or at least a prioritized version of it for my mother. All the while he is working with them to find them a home to move into that can be called their own, he assisted me in going through my investment home that I needed to sell and make the, again, tedious lists of repairs and updates that would bring the home into the correct decade and be appealing to buyers. Donovan has an impeccable sense of style and attention to detail, in general we share many of the same ideas as I'm a contractor/builder and we both get along amazingly well when discussing any sort of renovation or seemingly detailed project that most people would run away from or be immediately faint of heart. Donovan uses his intelligence to analyze the big picture. Yes, he would express what would be an "ideal" situation and be honest about items that he felt would be problematic even though he knew telling me would be cumbersome or a lot more work than I generally wanted to do. However, the trust we had built in each other's ideas and work ethic made it easy to banter back and forth and develop an effective plan of action for the list of items I needed to get done with my property, and for the list he had to work with on my mother's new home. We ended up getting a contract in 3 days after listing the house, first time home buyers that pulled out of the contract when the inspection came back with very minor items that were actually addressed the following day. I knew there just wasn't anything to do about skittish buyers, so Donovan went back to work to blast more regarding our house and again we got a contract on it that stuck within 9 more days after it went back on the market active. We closed the sale of my property early October 2017, and within 6 hours closed on a perfect-for-my-mother property as well. He negotiated my mother getting several days to move and handled the double closing. Donovan does not believe in "fluff" as a good working policy. He works efficiently through technology (phone, email, etc), and will not waste time going to the feel-good appointments with you or closings. These items are not truly in the scope of a real estate agent. What always stands out to me with Donovan is not where he didn't go with me to (i.e. a closing), but more of how we were able to work together in some cases for very long objectives and he stayed committed. He came back for more of my punishment when that house we started building still wasn't finished when all the above was going on! Yes, we've had discussions we didn't always agree on, we've gotten on each other's nerves throughout the projects and years, but my respect for Donovan's work ethic and sense of commitment has never wavered. There is more though. Once the house we were building was actually 100% completed, or at least enough to get occupancy (didn't have grass yet) in January of this year (yep, 2018), we moved into it. Now, we had a 1916 home next door to us that we needed to sell. Once again, I brought Donovan over to walk-through with me and go over what I had in mind to do. This was not like my investment property, this is a 3100 sq ft home with guest house, well house, historic neighborhood and sitting on almost an acre of land in the heart of Carrollton. We needed this to be a homerun, personally and financially for my family and business. We closed on 04/20 this year, and Donovan is my permanent go-to partner in business and all things real estate!