Just left and I couldn't be happier. I showed up with three watches that needed battery…read morereplacements and she gave me a fair price with a quick turnaround for all three watches. She was very polite and professional and has won my business for any future repairs or replacements in the future.

I had a great experience getting my watch resized here. The ladies working there were super kind…read moreand welcoming, which made the whole process even better. They got everything done really quickly, and the pricing was very reasonable for the quality of service. I'll definitely be coming back in the future highly recommend this place.

Customer service was amazing! They fixed a pair of my earring for free and they looked like I had…read morejust bought them again! Am definitely coming again just because how nice they were to me and my family.

Absolutely love this shop! Great service, newly owned by such a sweet family. I'm obsessed with the…read morejewelry and variety! Such great pieces and finds!

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

I went to get my watch battery replaced and the band clasp tightened, and I couldn't be happier…read morewith the service. Professional and friendly. I'll be back!

They were able to do a rush repair on my wife's glasses hinge late in the day on a Saturday. Price…read morewas fair given the work the gentleman did.

I respect the man , he's good business but the old seńora absolutely not , she is super rude &…read moreunprofessional, taking our $$ elsewhere . Do better or stay home & let the man & younger lady do their job . She Making the business look bad

Bought what was supposed to be a $800 14 karat gold bracelet and found out 2 months later by 3…read moredifferent shops it is actually 10 karat gold and worth about 370. Never again

I ordered a Seiko Special Edition Watch (King Samurai Save The Ocean Manta Ray) from the company's…read morewebsite. They were the cheapest site on the web. I hadn't heard of the Jewelers and hesitated. They had one watch left and pulled the trigger. My watch showed up 4 days later from West to East Coast packaged well with papers and registry of authenticity. Watch is more brilliant than in stock photo. I'm happy with watch and wouldn't hesitate to order again.

We had two great experiences at Fox. We bought a beautiful gemstone necklace in house during 2024…read morewine walk and recently purchased a topaz necklace on line. In both instances customer service was top notch. The pieces were both great and very reasonably priced. You can't go wrong with Fox!

Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.

My previous review was one of disappointment over the ring I had asked these folks to make. It…read morewasn't at all what I had wanted. To their credit, they offered to re-do the ring to match what I had requested. I returned the original ring, we discussed what I really had wanted, and they did indeed produce a one-of-a-kind ring that is truly lovely. It did take quite a bit of time, but I understand one of the owners is going through quite a difficult time right now and I can understand how life sometimes gets in the way. I will go back to this shop in the future. Thank you Kern Valley Jewelry and Treasures for stepping up and making things right. It is very much appreciated.

I had to wait extremely long for a repairs to my ring and paid a high price. When I got it back I…read morefound they took it to somewhere else to have it worked on. It came back weeks later and was damaged. I took it back. I got it back again in another few weeks. It was damaged again.It was very disappointing.

Brought my husband's Tag Heuer watch in for a new battery. Service was friendly, professional and…read moreprompt. I noticed one of my prongs on my wedding ring looked bent. It was checked and fixed within a matter of minutes with no charge! This is the only place we take our watches for batteries and now this is where I'll bring all my jewelry inspection and repairs. Thank you Fast-Fix Jewlery and Watch Repair!

I've been to this place a few times it's always excellent service. I would highly recommend him for…read moreall your watch repair and needs.

I came to purchase an anniversary gift for my wife and Freda and Pepe the workers who helped me…read moretreated me like family and we're just an amazing service!

I checked out this store to look for engagement rings and Anthony and Frida were super friendly and…read moresuch a great help. They were able to help me out to get the perfect ring at the perfect price thank you guys so much for the hospitality and great service!

I had an extremely poor experience with the Rolex Service Center in Beverly Hills last year. I had…read moretaken my Submariner, which I've owned for nearly 40 years, in for service and when it was returned it wouldn't run for more than an hour or two at a time. The only good thing the service center did was suggest I take the watch to Wickersham which would then so it to the Dallas service center for repair. I was given a 5 week estimate. While it was gone I asked them to order a spare link for the bracelet. 5 weeks later, almost to the day I received a call that the watch was back and ready for pickup. I picked it up the next day but found they had forgotten to order the spare link. They apologized and said it would take a week or so to arrive. True to their word a second time the link showed up a week later. I went to collect it, got there just as they were closing, but they were ready going, installed the link and refused payment saying it was the least they could do for ask the problems I'd experienced. 7 months later the watch is still keeping perfect time. I will never take a watch anywhere else, nor will I buy another watch elsewhere.

I took an item in to have engraved, the lady at the counter explained it to me that what I wanted,…read morethey did it differently than what was existing and that it would be different than the original . Gave me the name and phone number for someone who could do it the way I wanted