Brought in my grandmother's wedding ring that she gave me in for resizing. The process was super…read moreeasy. I also brought in a ring to see if they would buy it. They gave me store credit for it which was enough to pay for the resize and 3 pairs of earrings from the store. The resizing took a week and it fits perfect and looks beautiful.

I've taken several pieces of jewelry to get resized or repaired. Always very satisfied with the…read morework and prices are reasonable. Highly recommended!

After the stress of a long-distance move comes the challenge of replacing every trusted…read moreprofessional you left behind: car mechanic, dentist, physician, hair salon -- and jeweler! Sure enough, after moving to to this area I managed to find all the wrong doctors, the wrong auto mechanics, the wrong veterinarian and even the wrong vacuum repair shop! One of the things I was unprepared for, having moved from the OC area prior to the pandemic, was how expensive any/all jewelry repairs are in the AV. After having some work done about a year ago at a shop that charged me the entire value of an antique ring to re-tip the prongs and resize the band, I had resigned myself to the fact that I would have to drive back to Orange County to avoid being completely ripped off. The way I ended up stumbling across European Watch and Jewelry Service is that i had stopped into three AV-area jewelers to inquire about sizing a hinged bracelet. I was incorrectly advised at a shop in Quartz Hill owned by a couple with more than 40 years in the trade that the bracelet was not sizeable because it was hollow and another place suggested I cut the bottom half off and convert it to a bolo bracelet. European Watch and Jewelry Service was my third stop. Unlike the others, Stefan correctly identified that the construction was solid (could be resized) and that the stones were prong set (wouldn't fall out). Sizing a bracelet, unlike sizing a ring, is nevertheless an uncommon repair. So the fact that this shop could resize the bracelet where others said it was impossible speaks to a level of experience not commonly found in the AV. Stefan is a European-trained jeweler, who has now serviced about five watches my spouse and I own from modern (quartz) to vintage (mechanical). The prices were within reason, which allowed me to bring in still more items that need work. In addition to service/repair, there is a selection of fine jewelry and watches. I believe in supporting local businesses. After years of letting broken pieces gather dust because I didn't have an area jeweler or watch repairman, I am finally able to enjoy them again. I couldn't be happier to have at long last found "my jeweler" in the AV!

I have 3 years comming to this place Stephan is allways nice, so well i decided to take my dimond…read morering to resized, is a custom made ring 18k with dimonds clustes dimonds, 19.60 grams , well i taked to the shop Stephan says to resized need 2 sizes and 1 gram of gold to maked, so i say ok, he call me 5 hours latter, saying the ring is done, i went to pickup the ring Brian give to me , saying that they put 1 gram of gold i pay him but i say to him , can you put the ring in the scale and tell me how mouch it weighs, he was looking little bit nervous but he says ok, so I asked him how mouch it weights he says 19 grams i say are shure he says yes, i say can you call Stephan, he says he will be back Thursday, i say call him so he call Stephan, i asked him , what he did to the ring and he says same, i added 1 gram of gold bla bla, i explain to him that i scale the ring and took pictures before i taked to him, well mu ring condition now, he leve dimonds losses, he scratched the hall mark on the inside that says 18k and designer logo he took .60 grams 18k gold, i stop the payment from my credit card but i have to wait because it went to a dispute, this is the joweler with more prestige in Palmdale California and they been stealing from people long time! Stephan and Brain are professionals "THIEVES "

Everyone who works here is very friendly. Addison and Muhammad were so kind, very knowledgeable,…read morepatient. I can go on. They offered us some cookies from Addisons' wife's business, Juju's Sweet Treats, THEY WERE SO AMAZING. Look her up on Instagram. I initially went in to find a ring for my future husband and they made it so easy, very affordable. We are both very happy

Absolutely the worst customer service. Came in for pricing…read moreon rings. Wanted to see different designs. The guy that "helped" me was so rude. I told him what I was looking for and that I was looking for design and price options before deciding on buying. I also made it very clear that I was only looking for ideas and I'd need to bring my engagement ring in to see what would match with it. And if I decided to buy, I would come back at a later time. He was desperate for me to buy any ring, even if I didn't like it. He kept pushing me very aggressively and rudely. His responses to me throughout the visit.... "Who cares [about wanting to bring my engagement ring in], just buy this ring", "you should just get this one right now", "just get this one", "can you go get your other ring right now?", "how far do you live, go get your ring", "when can you come back?", "tomorrow? Monday? Tuesday?".... and more. It was an awful experience. I spent my money elsewhere, where I was treated with respect and not forced to buy something I didn't want. Very shady business practices.

I brought my ring in to be resized and to have a few pieces soldered together, and they did an…read moreabsolutely incredible job! The craftsmanship is flawless -- you'd never even know the ring had been worked on. It fits perfectly, looks beautiful, and the attention to detail truly exceeded my expectations. The staff was professional, kind, and made the whole process easy from start to finish. I'm so happy with how everything turned out and will definitely be returning for future jewelry repairs or upgrades. Highly recommend!

They always take care of my family even when just pass g through for a cleaning. Super happy with…read moremy Christmas gift.

Sweet Melissa... thank you for the hard work today and tough negotiating. I was extremely happy…read morewith the price I received for my gold jewelry. Best offer hands down in the entire AV, almost double what one place offered. DONT WASTE YOUR TIME OR MONEY GOING ANYWHERE BUT HERE. I also purchased an amp for a very decent price I will be back as soon as I have more gold to sell!! Thanks again Melissa I told you I would review even without you batting those eyelashes at me.

Tell you one price on the phone when you get there they low ball you not even close to what they…read moreoffer on the phone!! Waste of time and gas driving to this hole in the wall shop!! Never again!!

They sell used watches, claim they are knew. First watch I received as gift was scratched,…read morereplacement randomly loses time. When I asked why gold earrings in case has red tinge, I was told flourescent lights can affect the gold. Beware!

I have been a regular customer since 2013. Anita and Jose are the best! Their prices are fair and…read morethey offer free cleanings for the life of their products.

We took in a wall clock for a new movement/hands and they did a great job. It's a small family…read morebusiness who do things right. Very friendly and accommodating. Would highly recommend.

He is very knowledgeable when it comes to clocks and watches and very helpful! He took care of of…read moremy needs in an Honest and trustworthy manner! I would recommend him for your needs!

They are the best. Very nice prices are great for jewelry and fir all repairs. Abs they don't send…read moreout your jewelry. Thank you for your wonderful service all these years.

This is a very friendly family business. Needed some items engraved for a unique special gift and…read moreAnthony pulled through! The brothers are great and everyone there is very nice. I will definitely go there again for any future needs of jewelry and gifts etc.

I went in for a birthday present. I bought a rope chain from them at a good price. I went to other…read moreplaces and they didn't match up to what I wanted. Trust me this place will get you what you are looking for. I'm going to have them do a custom pendant for me soon. Thanks again!

Initially I was driving by 17th east and I saw the street sign that said "cash 4 gold" so I took a…read morequick detour and got my ring appraised. Great humble people with a lot of knowledge. I ended up selling the ring and also got another ring resized and they did it the same day. I am content with the service. highly recommended.

I am happy because he was able to fix my Michael Kors watches. I went to another jeweler who…read morecouldn't fix my watch because he said it was broken. But I came here and he said it works just fine and he put the battery. I'll keep coming back.

Didn't give me back any links and gave me a hard time on screws saying it was going to take an…read moreextra day. I came back the next day and still had to wait and hour. Went back home only to see that my watch was missing a piece and the end. Don't even want to go back anymore sucks because I use to like to go here just make sure you have everything before you leave