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    Alarmax Distributors

    4.5 (2 reviews)

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    Photo of Julio R.
    57
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    46

    7 years ago

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    Photo of David Z.
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    5 years ago

    Great company nice people. When you're looking for equipment they got it for a good price.

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    Blue Chip Electronics Service

    Blue Chip Electronics Service

    1.7
    (7 reviews)

    Called to get a tv diagnosed, set up for 8:00-9:00 am…read more Confirmed appt the next day and was on schedule. Awaited til 9:30 no show. Called numerous times and no answer and unable to leave a message. They called at 11:30 saying they didn't have my number to call saying they're running late. Hmm... They wanted to reschedule, said ok how about Saturday, uh.. I don't work weekends. Guess they think they're time is more valuable. We're done here. Don't waste your time

    I'll finish this review when the work is completed, but I have enough to start…read more My 7 month old Pioneer home theater receiver stopped functioning one day. I engaged Pioneer customer service and they agreed that it is a warranty repair. The only location for this work to be done is Blue Chip Electronics. Blue Chip has hours that would make a banker blush & customers hate. Close at 5:30 everyday except for Thursday and no weekend hours, even for drop off/pickup. Blue Chip is located in Anderson which is incredibly inconvenient for 90% of Cincinnati's population. The building smells like 38 cigarettes are kept perpetually lit in the ventilation system. Exactly what I want in my delicate electronics: smoke and ashes. I was told they won't be able to "get it on the bench until 3-5 days." Car-X repairs my car in under 4 hours. Blue Chip can't LOOK at something for days. Their Better Business Bureau rating is an F. That probably speaks the loudest. After dropping off my receiver, I promptly went to H.H. Greg to purchase a new one. Who knows what Blue Chip will end up doing to mine old one... Update: One week later, I receive a call. Receiver is fixed. I go on the only day which they have hours that permit working adults to patron their shop: Thursday. The office still smells like a cigarettocalypse. It's been fixed requring the highly time consuming and labor intensive miracle of "reset microchip." Nice job guys. It took you 7 days to punch in a reboot code. I upped the star rating to 2. They fixed the thing in under a month. I guess that's something. If they aren't doing free warranty work for you, I'd avoid at all costs. Slow, smelly, inconvenient & a BBB rating that only Amway would be jealous of.

    Best Buy - Eastgate

    Best Buy - Eastgate

    2.1
    (67 reviews)
    $$

    The store is well organized and clean. The staff greet you at the door and are happy to assist you…read moreas soon as you enter. The atmosphere is warm, friendly, clean, and professional. The selection was wide and there was a lot of options to choose from. I got a good discount and the value of my items went down as a member.

    I normally don't leave negative reviews, but this experience has genuinely left me feeling…read morefrustrated and ignored. I scheduled a TV delivery and installation and was really looking forward to getting everything set up, but what should have been simple turned into a week of no-shows, missed calls, and broken promises. I never received the confirmation call I was promised. The next day I was told I'd be contacted again -- no call. My appointment was rescheduled for Sunday morning, but no one ever arrived. I kept being told I'd get callbacks within an hour or within 24 hours, but none of them ever happened. I even visited the store twice hoping to finally get answers. Each time I was reassured that the issue was "expedited," yet no one followed up. I spent more than an hour on hold with customer service, and the escalation calls disconnected before I could even get a case number. It honestly felt like no department was taking responsibility or even noticing how much time I was losing. What's most disappointing is how disheartening the whole process has been. I tried to be patient and understanding, but it's hard not to feel overlooked when you keep doing everything right and still receive no help or communication. I truly hope Best Buy improves their delivery and communication process. No customer should feel this ignored or stuck chasing down answers for something they paid for in good faith.

    Alarmax Distributors - wholesalers - Updated June 2026

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