Took a tour last year with them and wanted to repeat. While this was nowhere as fantastic as last…read moreyear it was still good. It was good enough that will book another tour on return cruise in a few days. While didn't see Orca's and it was rainy and had trouble finding whales, we did find 3 and this proves that nature is unpredictable. What earned them five stars, and an endearing place in my tiny heart, is the crew. Captain Dan was good but what made this trip for me was the naturalist Kaelyn (hope got it right). She was amazing, had a wealth of knowledge, and extremely easy to talk to. She shared the passion she has for wildlife, particularly whales, and spoke at length about their behaviors here and in Hawaii. She really is fantastic. Our boat had a small group size and surprised they didn't cancel it, very small. The crew on this trip, and my prior one last year, couldn't stop talking about the company itself, a small locally owned group which has excellent customer service, truly exceptional. They also Treat their employees like the gold they are Many thanks to them for a great tour. While didn't see as much as had hoped, and while weather didn't cooperate, it's a fantastic trip and time. They really truly take care of you.

Great whale watching experience on their new boat! We were lucky to see Orcas as well as a couple…read morewhales. Crew were all experienced and knowledgeable. Highly recommend!

Great customer service - Adam and Andrew are true professionals that will guide you in the best…read morepossible direction for fishing and whale watching. Adam is responsive, trustworthy and despite it not being the best time for fishing we came away with a great experience and memories to last a lifetime.

Disappointing and Overpriced Halibut Charter Experience Our…read moreexperience was poor to average. We are a family of four with two girls, ages 11 and 14, and this charter was not a good fit for us this past August, 2025. We were surprised to learn that guides were not allowed to help reel in the fish until they could actually see it at the water line. When fishing for halibut, the line is dropped over 300 feet with a two-pound weight to reach the bottom. Between the weight, the depth, and the rocky waves, it was nearly impossible for our daughters--and admittedly myself--to reel in a fish without assistance. For the price we paid, and after several conversations with the owner before booking, we were disappointed this was never explained upfront. It would have been helpful to know this charter was not ideal for families with kids or teens. We were also frustrated by the lack of basic amenities. The toilet on board was broken, leaving only a bucket with no toilet paper as the option. For almost $2,000, this felt unacceptable. No bottled water or beverages were provided, and the only snack was a single granola bar for a five-hour trip. For a premium charter, this fell far short of expectations. Another disappointment was with the fish processing. We paid the owner in advance for our three fish to be filleted and shipped home, only to be asked again for our credit card later to cover separate shipping charges. This was never made clear and felt misleading. Lastly, we did not catch our limit, and both the guide and captain repeatedly mentioned that a large fishing competition had just taken place in the area over the previous three days. Their exact words were: "It's not good fishing today, it's been way overfished the last few days and it will take about two weeks to get the halibut back to this area." It left us questioning why guests were still being booked at full price when conditions were known to be poor. In the end, we spent a lot of money for what turned out to be an average experience, with limited access to fish and very little in the way of customer service.

Steve was absolutely fantastic!! My family and I were visiting Juneau by way of a cruise, and…read moreJuneau was our first stop. What a first stop it was! From the very first moment, Steve was extremely professional, knowledgeable, and hospitable. He started off the tour talking about Juneau's history and giving us an origin story of the Alaskan Native Indian population known as the Tlingit. Once we got to the docks, the true wonderment began. On our way out to the heart of Auke Bay, Steve continued with information about the local wildlife population, sharing fun facts about humpback whales, harbor seals, bald eagles, and more. The highlight of the trip had to be the humpback whale breaches. We got very lucky - there must have been 10-15 separate full-body jumps out of the water! Our presence was graced with several playful whale calves, many of them performing chin straps (a term I had never heard before ) and several full-body breaches. Thanks again Steve for helping make our trip to Alaska so special. I would strongly recommend his tours to anyone looking for something special to do in Juneau!

This was the best excursion we had all week when on our cruise in May. Captain Steve was so nice,…read moreaccommodating, and knowledgeable. We saw so many humpbacks and orcas and learned a lot about them. We saw several starfish when boarding the boat, and many Stellar Sea Lions. This was a small boat with a total of 6 on the excursion. So much better than large excursions. Captain Steve also stopped by Mendenhall Glacier for a few minutes before heading back to our ship. He told us a lot about the area and the natives of the area. I thoroughly enjoyed our day!

We went out on the American Eagle and had a great time. Our Captain Chris and his crew were awesome…read moreand informative. We saw so many whales, Sea lions and otters which are not common. Highly recommend this tour.

Sailed via the Norwegian Encore as a solo doing the Mendenhall Glacier & Whale Quest, applied $50…read moreexcursion credit. Easy transport to the Mendenhall Glacier though the entrance was very busy with 6 cruise ships in port that day. Short walk to the visitor center, watch your time closely if doing a hike into the park, we had 4 guests not returning to our bus can only hope they used a related bus at departure time for the transfer to Statter Harbor. Not exactly a retreat into nature because of the crowds but still a nice stop. Not a long drive to Auke Bay, Statter Harbor and our transfer to the Whale Watching Boats. My excursion was on May 5th, weather was dry, and mostly clear. Complimentary warm beverages, and some nibbles were provided, plus other food and beverages for purchase, clean bathrooms, and sheltered seating on decks 1 and 2. Found my insulated jacket, gloves, and binoculars all useful, but even being sheltered it was cold on deck 2. The binoculars were helpful to view the humpbacks that we sighted, but so was the gps of my phone to know where the boat was in relationship to its surroundings, we sailed up the Saginaw Channel. In my opinion the sailing component makes sense if you enjoy the idea of a cruising the channel, with marine sightings as a bonus. Overall a good experience with the crew proving insights into this area of Alaska during Whale Watching component. Got back to my cruise ship post normal dinner service, but the Encore extended buffet hours, and I grabbed some food via the Local / Pub.

We had an absolute blast on the small group Whales and Glacier tour with the most wonderful crew of…read moreLynne, Julianna and boat Captain Kent. From exploring the beautiful, and very easy and manageable forest walk to the glacier and lake where our group was led by Lynne who was super informative and fun, to then a boat cruise where we got to get close and see so many humpback whales breaching and then to the surprise of the crew a number of Orca also breaching. We all had such fun and highly recommend the tour and hope you get the awesome crew we had. Thanks guys for a super memorable experience!

Great to see whales but geez they do not stop talking. Maybe I want to just sit and enjoy the…read morebeauty of everything but it's hard when a guide is nonstop talking your ear off. They say they are super environmentally conscious but one of there captains hit a whale in the past with no repercussions....Definitely would not recommend these guys if you're trying to enjoy Juneau. It's just go go go and no downtime.

What a fun time! The captain knew where to find these creatures. We saw at least 12 gorgeous…read moreanimals. Cold rainy day but the inside seating was comfortable and the windows are perfect huge size for sightings. The naturalist guide was clearly in love with her job. She was as excited as we were at each siting. We came across a family of sea lions napping on a buoy. So cute to see the baby poke his head out from under mom. Worth the money for sure. Even though we had seen more whales off the coast of VA, these were Alaska whales!

Hannah was a great guide. Her information about the whales was very informative. Captain John did…read morea great job getting us on the whales. We really enjoyed this excursion!

Oh my Gosh if you're in Juneau take this tour if you want to see whales! We saw multiple whales…read morebreach and some came so close to the boat that even our naturalist was in shock. My camera was zoomed in so much that I didn't take any great photos do to them being so close when they breached. Use this company. I will use them again when in Juneau.

TJ and Andrew were awesome! Funny, friendly, and very knowledgeable. Enjoyed that it was a smaller…read moresized boat--more intimate and personal than the big ones. They knew exactly where to go--We saw a bunch of humpback whales! Andrew was generous to share some of his photos he got of the whales (an added bonus). And Cedar the bus driver was great too! Thanks guys. Highly recommend this tour if you want to whale watch in Juneau.

The tour cast for this trip was, drum roll:…read more Chris, Coral are naturalists with captain Mac and Garrett was bus driver. All of them are equally amazing in their own right. Chris have had before on my very first whale watching trip and she's very very special, adorable and wealth of knowledge. Plus, hopefully, a captain in the making. Coral took the naturalist lead this trip and was amazing. What a wealth of knowledge she is. The captain kept us all safe and informed, keeping us our as long as possible before the inevitable end of our trip. Really truly amazing the whole crew has been. Highly recommend any of their tours. This was my third one and each memorable in their own right though first one was the most memorable 3 years back. Just a minor thing compared to one the well before. It would've been nice to see the whale lookup stats on happy whales. Each crew is thankfully uniquely different, really enjoy each and every time have gone out. Please keep it up and do the fantastic job you are.

Really great tour. We went out on the water in a really nice new boat. Saw loud of whales as well…read moreas sea otters, sea lions, and eagles. Then we went into the island with the lighthouse and got some great pictures and climbed up to see the light. Annie, Coral and captain Graham were all very personable and fun to be around. They were very knowledgeable and did a fantastic job making this trip educational and fun. Highly recommend

Where do I start. Jayleen's Alaska is hands down one of the best whale/wildlife tour in Alaska…read more Jayleens boats are small and more personalized for a better experience. Holding only 6 guests it makes viewing so much more relaxed as you're not fighting for positions on a bigger boat. You have more of a one on one experience. They also supply you with some binoculars if you didn't bring yours. If you're a photographer this is a great way to get some amazing shots without jockeying for positions to shoot. Great for families as the captains are very knowledgeable about the area and what nature it has to hold. I've been fortunate to be a guest for 3 trips now. Just getting back last week from an amazing tour with Capt Alana. Also got to experience her new boat Naughty Girl. All of Jayleens boats are top notch amazing quality boat's. And transportation from the ship to marina was easy. Pick up is right across the street at the Red Dog Saloon (Side note had a good burger there for lunch after the tout) Seen a lot of whale activity with tail slapping and jumping we only had 3 people on board for this trip so it was like my own boat. Seen whales, eagles, seals porpoise and even a bear on the ride back to town. I'd 1000% recommend Jayleen and her team for an amazing tour in Juneau.

I'm not sure if this is the correct place to leave a review, but Jayleen was amazing when my family…read morecame to visit Alaska and go whale watching. She is a local that had endless information about the area, the wildlife, and she was happy to share more about her experience growing up and starting her business. It's a very small business but the experience was better than any large company we have used in the past. She knows the best spots for watching and made the experience interactive and fun for everyone. Cannot recommend her enough

These folks appear to be general outfitters for outdoor activities in the area. Their office had a…read morelot of fly-fishing gear, for example. But we were here to see bears. We booked them through the cruise line to take us to see bears in the wild. First, the positives. The people were nice. It was a small outfit, but they had a mini-bus to get us at the dock and then had the plane waiting behind their office. Now the negatives. On the island (Chichagof Island) they were less organized. The van wasn't waiting for us, and when it did come they had to drop other folks off at a dock before our tour began. The people were still nice, but there seemed to be confusion about what time they were supposed to have met us. And while I understand that they can't guarantee bears, they should wait until bears are active. The guides told us that the salmon weren't running yet so the bears were more elusive. (So what were we doing out there?!) The salmon (and bears) become plentiful in late June, and into July. This had the potential to be totally awesome, but they were so eager to fill seats on their tour that they didn't consider that the bears weren't really out in force yet. If this had been in the middle of salmon season I could excuse the lack of bears since it's not really fair to hold them responsible for what nature does or doesn't do. But when they KNOW we're early, they shouldn't even offer the trip. It was really disappointing. I can't comment on their other outfitting activities. They may be outstanding. I think it's up to the buyer to verify if their activity of choice is really in-season or not. Don't assume they'll tell you before you sign-up. (Though, to be fair, since I signed up through the cruise line I have to put some of the blame on them for offering an excursion "out of season", so to speak.) If you are "in-season" with your activity, these folks did seem to be very nice and had a reasonable amount of equipment for fly fishing and cold weather in their office.

I recently signed up for a fly fishing experience with the above named outfit during an…read more Alaskan cruise. I was excited about my first float plane ride and looked forward to fishing for trout or salmon. What I didn't realize was that we would be fishing for near-dead pink (sockeye) salmon who had just finished spawning. They were densely lined up in the stream making it difficult to miss hooking something, offering virtually no resistance to being dragged into shore, then released to proceed with the dying process. Surely if I had been informed of how and what we were fishing for, I would have saved the over $400.00 it cost for approximately 3 hours of fishing. The best part of the trip was definitely the 15-20 minute ride in the float plane each way.