Great customer service - Adam and Andrew are true professionals that will guide you in the best…read morepossible direction for fishing and whale watching. Adam is responsive, trustworthy and despite it not being the best time for fishing we came away with a great experience and memories to last a lifetime.

Disappointing and Overpriced Halibut Charter Experience Our…read moreexperience was poor to average. We are a family of four with two girls, ages 11 and 14, and this charter was not a good fit for us this past August, 2025. We were surprised to learn that guides were not allowed to help reel in the fish until they could actually see it at the water line. When fishing for halibut, the line is dropped over 300 feet with a two-pound weight to reach the bottom. Between the weight, the depth, and the rocky waves, it was nearly impossible for our daughters--and admittedly myself--to reel in a fish without assistance. For the price we paid, and after several conversations with the owner before booking, we were disappointed this was never explained upfront. It would have been helpful to know this charter was not ideal for families with kids or teens. We were also frustrated by the lack of basic amenities. The toilet on board was broken, leaving only a bucket with no toilet paper as the option. For almost $2,000, this felt unacceptable. No bottled water or beverages were provided, and the only snack was a single granola bar for a five-hour trip. For a premium charter, this fell far short of expectations. Another disappointment was with the fish processing. We paid the owner in advance for our three fish to be filleted and shipped home, only to be asked again for our credit card later to cover separate shipping charges. This was never made clear and felt misleading. Lastly, we did not catch our limit, and both the guide and captain repeatedly mentioned that a large fishing competition had just taken place in the area over the previous three days. Their exact words were: "It's not good fishing today, it's been way overfished the last few days and it will take about two weeks to get the halibut back to this area." It left us questioning why guests were still being booked at full price when conditions were known to be poor. In the end, we spent a lot of money for what turned out to be an average experience, with limited access to fish and very little in the way of customer service.

So I booked this trip through Fishbooker.com and went pretty seamlessly easy. My family and I have…read morebeen fishing with charter companies for years and know the game. The Captain Mike was friendly and the young deck hand Talon was very helpful and did his job well. We paid extra to go to the Icey Straights where the big fish were supposed to be and only raised 1 fish of decent size. My family likes to put fish in the freezer for the year. I understand fishing is fishing but I expressed my intent to take fish home and not just here to vacay fish and seemed to be put on a chicken ranch. So we tossed probably 4 or 5 small halibut back due to small size and the Captain says thats it we are done halibut fishing and going Salmon fishing. I didn't like being rushed off the Halibut fishing but ok let's go get some Salmon. This was a mess the rods and trolling gear wasn't set up right. Our trolling speeds were not at the right pace and we were using gear that was supposed to be rigged with bait but wasn't. We only landed one Salmon but it was to small. Now frankly the Captain was a nice guy but I got the impression that he didn't really give two shits about putting us on quality fish and was only interested in our money. So we get back to the dock and the deck hand is told to only gut and dehead our fish because we were going to take it to the processor for packing and freezing stating they like it better this way. Ok sure but whatever lets get it there. We get to the processor snd they are closed! They closed at 5 and we weren't told that they closed at 5 we were under the assumption due to info on the processors website that they closed at 7! I feel like that is something the Captain of the boat could have mentioned or at least should have known. So if you plan to go out with these guys do not spend the extra money going to the Icey Straights and don't expect the Captain to care about putting you on quality fish. I would suggest finding another boat from a local guy who wants to put you on quality fishing.

Took a charter with Hitime in 2010 and the trip was very professional and the fishing was great…read more Took a second charter in 2012 and the trip was for the fish was great but the booking part not so good. We were supposed to go out with Captain Toni but when we arrived to fish, however late in the morning we never saw her or her boat in the dock. We never got a call from her and so we called her on arrival only to find she (Toni) the Captain, had sent her boat out fishing with Nani her helper and other Captain, Ben Olson. Long story short, we were left wondering and waiting for Ben, but he did a great job in salvaging what was about to be a terrible day. For the fishing i give Ben props and Nani did a great job, but the actual booking, timing and arrangement made by Toni was not what we were told. One thing on the phone, another when we got there. She assured me she would take us out on our charter upon booking, then when we arrived (she) was not taking us out. She told me we forgot to fill out a reservation form after taking a $700.00 deposit from us in May 2012 for a charter agreement in July 2012. Call her before you fish with her, even if you gave her a deposit..and don't forget your reservation form as well or you could end up being told you forgot it even if you gave her a 50% deposit....so much for guarantees of charters with deposits!!

We had an amazing experience with Liquid Alaska Tours on the Canoe & Hike to Mendenhall Glacier!…read moreOur guides, Joe and Sophie, were outstanding from start to finish. Communication was excellent from the moment we were picked up. Every step of the tour was clearly explained, making everything easy to follow and stress-free. Joe and Sophie were not only incredibly knowledgeable about the glacier and the surrounding area, but they also kept the group entertained with their great sense of humor. They did an excellent job keeping us on schedule, ensuring we made it back to the cruise port with plenty of time. Their professionalism, organization, and enthusiasm made this one of the highlights of our Alaska trip. If you're visiting Juneau and want an unforgettable glacier experience, I highly recommend Liquid Alaska Tours--and if you can, ask for Joe and Sophie!

We booked Liquid Alaska Tours for our canoe experience as there were very little excursions…read moreavailable since we booked so last minute. We booked through Tripadvisor and the cost for the canoe for each person was about $230 each (pricey, I know). We were pretty bummed when we found out that our tour didn't include getting off the canoe to get up close to the glacier, especially since the price was quite steep. The photos on Tripadvisor and Viator show that the people do in fact get off the boat, but apparently it was incorrect (false advertisement imo). What I will say was the saving grace was the fact the scenery of this canoe ride was epic. There's a lot that can't be seen unless you take a helicopter, seaplane, kayak, or canoe up close to the Mendenhall Glacier. Our tour guide, Dawson was also great. He was full of dad jokes throughout the whole canoe ride. P.S. Don't think you're gonna get off this easy! The canoe ride was an exercise to say the least! My arms were sore the next day!

A really long shuttle line had us stressing when we missed our excursion start time, but this group…read morewas extremely accommodating and immediately got us on a different tour starting 10 minutes later. Everyone we interacted with from this group was so kind and informative. And at the end they took us straight to our cruise ship. Definitely worth supporting this small family business! Shout out to Sam, Brendan, Aurora, and cJ!

We had a very interesting tour. Captain Sam and First Officer Savannah were great. They were very…read morefriendly and helpful. They guided us to a few whale viewings immediately. The jet boat tour was cut short due to a MAYDAY broadcast and that's totally fine. However, when we got back to the dock, the land crew was not very coordinated or understanding. There were no apologies for the inconvenience. No one guided us to the bus for the glacier portion since we arrived early unexpectedly. One person from our group asked a female bus driver and her response was "If you didn't come with me then I'm not taking you." Not even a "Let me find out" or being helpful. It started well with the boat crew but not with the land crew.

I loved this tour duo. There was so much natural beauty and history along the trail and the big…read morefinish at the glacier. Having three whales leaping in unison took my breath away. The seals finished in second place as they cavorted on the rocks. I have to mention that I signed up for a moderate tour and it was definitely a challenge on the hike to keep up. But Tristan and Sam encouraged me all the way and to their credit and my astonishment, I was able to say I did it!

Absolutely Outstanding! One of the Best Excursions We've Ever Taken!…read more If you're visiting Juneau, this is the excursion to book! Our Whale Watching & Mendenhall Glacier tour with Gastineau Guiding was absolutely fantastic from start to finish. It was easily one of the best shore excursions we've ever experienced. Our guide, Collin Taylor, was exceptional. He was friendly, knowledgeable, engaging, and made the entire day so much fun. Throughout the tour, he shared fascinating information about Juneau, Alaska's wildlife, humpback whales, the Mendenhall Glacier, and even photography. His passion for Alaska was contagious. Our captain, Ron, was equally outstanding. He and Collin knew exactly where to find the whales, and they delivered! We saw at least a dozen humpback whales, including adults and a calf. We watched countless whale blows, multiple tail flukes, and even witnessed a breach in the distance. As a bonus, we got incredibly close to a group of sea lions relaxing on a navigation buoy. The Mendenhall Glacier portion of the tour was just as impressive. The hike through the rainforest was beautiful, and Collin explained how the glacier has retreated over the years and how an entirely new forest has grown in its place. It gave us a whole new appreciation for the landscape. We came away with some incredible photos and unforgettable memories. The icing on the cake is that Collin is also a professional photographer and shares his photos with the group afterward. That allowed us to stay in the moment while knowing we'd still have amazing professional-quality memories to take home. Five stars without hesitation. Gastineau Guiding exceeded every expectation, and if you can, request Collin Taylor. You won't regret it!

Captain Dan and first mate Dane were terrific. Interesting and knowledgeable commentary; found and…read morefollowed several orcas and humpbacks. Top it off with good weather and calm seas.

We had an amazing experience with Ben as our tour guide on. 6-person tour. Ben was knowledgeable…read moreabout everything. The company was way to work with regarding changes to our group. Everything was punctual and well communicated. Would highly recommend and go again myself.

My 3-star is strictly for the on-board food, because this is Yelp. I should say that the ferry was…read moreon-time, well-maintained, and overall a wonderful local Alaskan experience and great way to see some of the inside passage. That said, both the snack bar and dining room had decidedly underwhelming food. At the snack bar, while the grilled cheese had above-average bread and perfectly average American cheese, the clam chowder was pretty sloppy (albeit very Alaskan). At the dining room, the halibut was overseasoned and overcooked, with a dry texture and lacking flavor--hardly a good way to showcase Alaska's signature fish. To their credit, though, the accompanying green beans were fresh.

Everyone working on the ferry (MV Columbia) was so friendly & accommodating. The route was…read moregorgeous! Food was fairly priced, but expect a wait they're the only option so they're busy. I noticed some people get upset over the wait time, but I just enjoyed my view & appreciated my surrounding while waiting. I would not hesitate to ride again next time I come to Sitka from WA.

We went on an Alaskan cruise and decided not to book any excursions through the cruise line. When…read morewe docked in Juneau, we decided to wing it and find a whale-watching tour and a way to see the glacier. There were several options available when we got off the ship, and luckily, we chose the right one! The bus was nice, and the whale-watching boat was great. It was clean, had plenty of seating, and the staff was incredibly friendly. They made the experience fun and interesting, and we were lucky enough to see whales! Our bus driver was also fantastic. He was very friendly, shared lots of history about the area, and pointed out bald eagles along the way. The captain of the boat was also super friendly, and they even provided snacks during the tour. The tour also took us to see the glacier. They dropped us off and gave us a specific time to meet back up, then picked us up and brought us back to the ship. We made it back to the ship on time, which was important since we were on a cruise. If I ever come back to Juneau, I will definitely use this company again. Next time, I'll know exactly who to book with in advance! Five stars all around! Ps. I also took pictures of whales that we've seen. We were able to see six, but I took the pictures with my other phone.

Nate & Jack were awesome during our whale watching tour. Very informative & funny. We saw about 4…read morewhales & sea lions. They were in constant communication with others about whale whereabouts. I loved that they really cared about these amazing creatures & strived to give them space at safe distance. Jack knows so much about whales and sea lions, you can ask him anything about them.

Best tour in Alaska! Airboat ride, which is a very unique and personal tour experience, combined…read morewith the helicopter ride and a glacier landing! Wow! My dad and I went as our special Alaskan adventure. It was my dad's first helicopter ride and the views of the mountain tops and glacier were absolutely amazing. The airboat ride was of course by far the highlight - Captain Brian is a pro driver, making it the most memorable experience ever! Getting that close to such a big glacier is a dream come true! We had an entire hour on the water and saw the face of the glacier from every angle. The length of the tour and the multiple once in a lifetime experiences was well worth the price of this tour. Brian and Julie gave a great safety briefing and fit us with warm life jacket coats and ear muffs. We just showed up and everything needed was provided. Captain Brian is very knowledgeable of the area, he grew up spending time in the Taku River passing by this glacier often.

Once in a lifetime experience! We signed up for an excursion from the Norwegian encore. It was a…read morecombination helicopter/airboat trip to Taku glacier. Our guide knew so much and was a great pilot. The airboat portion was fantastic! Definitely thrilling, breathtaking, informative, and exhilarating! Trying to decide on whether to splurge? This is a must for!

Best whale watching out there! Ask him a question about whales and see if he doesn't know the…read moreanswer! We saw Bubble Netting- (we didnt know what it was until he told us- but I can tell you it is something to make even the biggest National Graphic enthusiast green with envy!) And his wife prepares food for the trip and makes unreal homemade brownies! A once in a lifetime adventure- unless you book it again :) He is amazing - one of the biggest reasons we will miss Alaska! Thank you for teaching us everything we learned about whales today :) we will never forget it.

From the owner: Custom whale-watching tours, Eco-touring, water-taxi service.read more