Happy Hooker is the best! Moved a small building 175 miles north across some very rough Alaskan…read moreroads for us. Excellent job, excellent price and very professional. Made the job from loading to setting back down look easy. Flawless move. Great crew! Well done!! Thank you Joe and crew.

Happy Hooker Towing is top notch! They have helped me out on a couple of situations now and I can't…read morepraise them enough! I had a vehicle fiasco today and Happy Hooker Towing ensured I was taken care of! They went above and beyond when they certainly didn't have to! They ended up taking my vehicle to and from Anchorage (it was only planned to take it to Anchorage) but only charged me for a one way trip because of some craziness at the port! My day was already shot and I greatly appreciated their humanity and willingness to help me out! They even gave me a suggestion on a repair shop!

We were stranded in Big Lake. They came in less than 30 minutes. The price was fair.read more

I was in a jam and needed a tow at a very busy time. Big Lake Towing fit me in, took time and care…read morewith my vehicle, and was very reasonable with their pricing. I would recommend then to anyone. Honest and caring is the impression I would like to leave you with, because those were the biggest impressions I was left with from their service.

My car broke down late on Friday night, and I contacted AAA Saturday morning for a tow. Elite…read moretowing contacted me very shortly after the request and informed me of their timeline--only a 30-40 minute wait! The communication was incredibly kind and helpful and encouraged me to seek warmth in the subzero morning. Overall an amazing experience. Thank you elite towing.

Everyone has bad days, everyone has great days and then there are those days where you just need…read moresome help. As I'm leaving the parking lot, I noticed a young lady trying to unlock her car. After a few minutes of what looked like a struggle, I felt compelled to help. I've been there.. possible a broken window later, never the less, the young lady still locked out. I decided to call Cody at Elite Towing & Recovery and asked if he could assist this young lady. I told him I would pay the bill and that she just seemed like she needed help. He let me know he would be there in 20 minutes and would call me back once the call was finished, he did. He stated the young lady had been taken care of and told me not to worry about it. I insisted on paying the bill and he still kindly declined. This is not the only interaction we have had with him. A couple years ago our truck slide down our driveway after our blessed icy rain and our truck got high centered on a hill. Our insurance called Cody and he came to assess the situation. We ended up needing an excavator to make sure our truck didn't receive more damage but of course what insurance would want to pay that bill. Cody spoke with them and they finally agreed to go ahead with his plan. We can't thank him enough for helping us out in a bind. If you ever need a car unlocked, vehicle towed or an excavator, he's your guy!!! Reliability and integrity are hard to come by these days.

Total rip offs. Towz r Us outrageously overcharged my 19-year-old daughter after both her and her…read moreboyfriend had gotten side-swiped by a semi on the way home from Glacier View. The towtruck driver who responded to the Trooper call was angry, rude and careless when he used his wench to pull my daughter's vehicle away from the semi, causing more damage to her vehicle's front axle. At the Troopers request, the towtruck driver agreed to tow my daughter's vehicle to our house about 5 miles away from the crash site. He couldn't make it up the little hill on the road to my house in his dinky little 2-wheel drive towtruck. Without any notice or consultation, the towtruck driver called his supervisor to attempt to tow my daughter's vehicle from another dinky little 2-wheel drive tow truck in which the tires on it spun out on him as well. They ended up leaving my daughter's vehicle in a ditch less than half a mile away from the crash site. They didnt get the job done and charged my daughter over $1,000.00 just to get her keys back from them. The supervisor griped at my daughter to take up the invoice with her insurance. Towz r Us was about as rude and nasty as assholes could ever be. I would never reccomend them. They are super rude and greedy. If Towz r Us has ever been a good company with good people working for them, while providing good service, I didn't see any of it. I suspect the good reviews on here are fake and from the owner's family and friends attempting to hype up the company's reputation. Don't trust the good reviews. All the one-star reviews are spot on. I called for a price quote and to potentially arrange a tow from Matanuska Towing in Palmer. The person on the phone was super courteous and friendly. He was shocked at how dirty Towz r us pricegouged my daughter and recommended that I call to inform the Trooper about what Towz r Us had done. Matanuska Towing wasn't going to charge us more than $325.00 at a steep estimate to tow my daughter's vehicle to the house. My daughter ended up having Elite tow her vehicle for her. Elite charged only $250 and even gave her a ride.

I called Alaska towing to begin with. I needed help getting my trailer out of a ditch. I got it…read morejackknifed on an extremely icy hill I was trying to drive up. Alaska towing had me waiting for 1.5 hours before I texted and asked if they were still coming. The driver asked for photos of the situation.... Once I sent them over, I didn't hear back from them for at least another hour. In the meantime I called Towz R Us. The woman that answered was very polite and helpful. She gave me a rough quote on the costs, but let me know that the driver would charge actual costs at the finalization of the job. The driver called me FIFTEEN minutes later to tell me he was about 5 minutes from me. When he arrived he was disappointed at the situation. It was a hot mess. He said it was more involved that initially thought. He said he'd give it his best shot. He chained his truck up and tried to pull the trailer out. It wasn't budging. He told me that I should hook up and chain up and he'd pull from the side. I had never put chains on. He was super helpful and showed me how to install them. He was extremely patient and polite. I didn't feel at all that I was imposing on him, because I had no idea how to put on chains. It felt more like two buddies trying to accomplish a task. I can't recommend Towz R Us more. They were professional, quick, and reasonably priced. In the end, he got the trailer out, helped me back it up, and guided me all the way to the final resting place of the trailer. He didn't need to stick around and talk me through all that over the phone. His job was to get the trailer out. He did that. Then he made sure me and the trailer got home safely. That's service that is non existent these days. Call them for ALL your towing, hauling needs. I know I will

Updating to give the 5 stars because I have been going to Newman's since 2015, so 10 years. I…read morereally don't want the bathroom issue to be that off putting, but it needs addressed and people do need to know for safety. So parents keep an eye on your kids and who hovers around the bathrooms. Just because it's a small town doesn't mean anything. Keep safe. Old review: The bathroom doors do NOT lock. I was just entering the store when a women entered the bathroom for "women". I have gone here for years and know the bathrooms are single stalls and the doors have "locks". Well I use the men's bathroom, single stall just like the women's. I had been holding it for way to long as is, from Anchorage, townsite has a port a potty that always has fecal matter all over it, but l digress. I finished my business and was washing my hands as someone knocked on the door and then opened the LOCKED door. Opened it with me in it. A man stands at the door as I'm washing my hands. I said the door was locked!!! The worker said "it doesn't lock for SAFETY reasons". Are you kidding me!!! They made me out to be the bad person because I was in the wrong bathroom to begin with. Not the FACT the door doesn't lock. I locked the door with the door open and pushed down on the handle on the outside and it unlocked. It's a single person bathroom it shouldn't matter if it's male or female. If you gotta go you have to go. Shaming me for having to use the bathroom is NOT okay. Having locks on door that clearly do not lock is NOT okay. The fact the native lady that works at Newmans Hilltop said "that's why you're supposed to knock". So for those who are non verbal or are shy, or are trusting the lock to be LOCKED???? This is a threat to safety of people and children.

Great service great people. Gene and his departed wife were the first people I ever met in Willow…read more They helped me when they were closed and I was out of gas. They have been friends ever since.

Called roadside assistance they hired these guys. It has been an hour since they responded. Called…read morethem. O there was a mixup. It will be a half hour. Half hour past and nobody showing up. No update no call back. How long does it take to come out and give me a jump start. Very poor service. Still waiting.

Our roadside assistance through our car company hired these guys to come tow our luxury SUV due to…read morea flat. Took forever for the guy to show up and when he finally did he didn't speak one word to us- just started hooking up our car. Looked at us like we were stupid when we introduced ourselves and asked his name. We noticed that he didn't know how to hook a tow line to the back of the car so my husband stepped in to show him how to remove the plastic covers from the tow points. He wanted to use a screwdriver and scratch up our paint job- we got it off with a quarter. The whole time the driver didn't speak to us- didn't give us paperwork or anything. We opted to follow him to Anchorage so we could make arrangements with the car dealership to fix the tire. He got mad and threw a fit because apparently us following him meant we didn't trust him. Will tell roadside assistance to go with someone else next time- these people are the worst.

This owner operator has helped us out in a pinch several times. My daughter got stuck…read moreIn the driveway in a snow bank and he pulled her free and just again the other day when we think her Mercedes ABS sensors failed and her car wouldn't drive he towed her to the German Auto Shop. Great friendly owner and reliable I have his number programmed into my phone!

I was put in contact with Eagle Towing through my insurance company. I scheduled a pick-up time to…read moretow a vehicle back to my house from where I had left it the night before. Meanwhile, as I was moving a car to make room in my driveway for the drop-off, the car i was moving stalled in the middle of my street and would not re-start, nor could I push it out of the street because the electronic transmission wouldn't allow me to put it into neutral unless the car was running. I had to leave it in the street while I went to meet Daut, the tow truck driver. Daut communicated with me several times leading up to the pick-up to update his status for arrival. I meet him at the pick-up and told him about my situation at home. He said he could probably help me get it into neutral. When we arrived home he was able to maneuver his truck to place the car he towed right where I needed it, despite my other car being in the way. He then he spent a fair amount of time helping to get the other car out of neutral and started, but nothing worked. Daut said he needed to go to another pick-up but would come back if I couldn't get the car started and out of the road while he was gone. While he was gone I failed to get the car started and out of the street. True to his word Daut came back and masterfully got my car, which would not roll, out of the street and into my warm garage! It was an impressive feat to watch. I can't say enough good things about Daut and Eagle Towing!!