We were stranded in Big Lake. They came in less than 30 minutes. The price was fair.read more

I was in a jam and needed a tow at a very busy time. Big Lake Towing fit me in, took time and care…read morewith my vehicle, and was very reasonable with their pricing. I would recommend then to anyone. Honest and caring is the impression I would like to leave you with, because those were the biggest impressions I was left with from their service.

We needed two vehicles hauled away. Helpline Towing was responsive, value was great and they were…read moreon time. Highly recommend!

They were really quick! had a 40' class A motor home that needed to get home about 60 miles away…read morethat didn't cost me an arm and a leg to do. They were very reasonably priced and took care oading it onto the flatbed. They were very polite and had great customer service! That's what I appreciated the most. Compassion for a fun filled trip gone because of mechanical issue. Made it easier to deal with. Going to just roll out the red carpet at home and camp there. Make some lemonade out of lemons they say. Tks again! We would highly recommend them for your needs. Sherrie Olivas

Had three Cat 955's delivered across town. Professionals all the way, if there was a problem…read more(always is when moving heavy equipment) they worked with me and provided expert advice. I would advise anyone that needs anything moved call Brett's. They have the right stuff. If I could give them 10 STARS I would. Mark (driver) & side kick (Shncho Ponza) remained respectful amidst the Covid 19 by wearing a mask, thank you.

From the owner: towing and roadside assistance serving Matsu Area and surrounding areasread more

Updating to give the 5 stars because I have been going to Newman's since 2015, so 10 years. I…read morereally don't want the bathroom issue to be that off putting, but it needs addressed and people do need to know for safety. So parents keep an eye on your kids and who hovers around the bathrooms. Just because it's a small town doesn't mean anything. Keep safe. Old review: The bathroom doors do NOT lock. I was just entering the store when a women entered the bathroom for "women". I have gone here for years and know the bathrooms are single stalls and the doors have "locks". Well I use the men's bathroom, single stall just like the women's. I had been holding it for way to long as is, from Anchorage, townsite has a port a potty that always has fecal matter all over it, but l digress. I finished my business and was washing my hands as someone knocked on the door and then opened the LOCKED door. Opened it with me in it. A man stands at the door as I'm washing my hands. I said the door was locked!!! The worker said "it doesn't lock for SAFETY reasons". Are you kidding me!!! They made me out to be the bad person because I was in the wrong bathroom to begin with. Not the FACT the door doesn't lock. I locked the door with the door open and pushed down on the handle on the outside and it unlocked. It's a single person bathroom it shouldn't matter if it's male or female. If you gotta go you have to go. Shaming me for having to use the bathroom is NOT okay. Having locks on door that clearly do not lock is NOT okay. The fact the native lady that works at Newmans Hilltop said "that's why you're supposed to knock". So for those who are non verbal or are shy, or are trusting the lock to be LOCKED???? This is a threat to safety of people and children.

Great service great people. Gene and his departed wife were the first people I ever met in Willow…read more They helped me when they were closed and I was out of gas. They have been friends ever since.

My car broke down late on Friday night, and I contacted AAA Saturday morning for a tow. Elite…read moretowing contacted me very shortly after the request and informed me of their timeline--only a 30-40 minute wait! The communication was incredibly kind and helpful and encouraged me to seek warmth in the subzero morning. Overall an amazing experience. Thank you elite towing.

Everyone has bad days, everyone has great days and then there are those days where you just need…read moresome help. As I'm leaving the parking lot, I noticed a young lady trying to unlock her car. After a few minutes of what looked like a struggle, I felt compelled to help. I've been there.. possible a broken window later, never the less, the young lady still locked out. I decided to call Cody at Elite Towing & Recovery and asked if he could assist this young lady. I told him I would pay the bill and that she just seemed like she needed help. He let me know he would be there in 20 minutes and would call me back once the call was finished, he did. He stated the young lady had been taken care of and told me not to worry about it. I insisted on paying the bill and he still kindly declined. This is not the only interaction we have had with him. A couple years ago our truck slide down our driveway after our blessed icy rain and our truck got high centered on a hill. Our insurance called Cody and he came to assess the situation. We ended up needing an excavator to make sure our truck didn't receive more damage but of course what insurance would want to pay that bill. Cody spoke with them and they finally agreed to go ahead with his plan. We can't thank him enough for helping us out in a bind. If you ever need a car unlocked, vehicle towed or an excavator, he's your guy!!! Reliability and integrity are hard to come by these days.

Total rip offs. Towz r Us outrageously overcharged my 19-year-old daughter after both her and her…read moreboyfriend had gotten side-swiped by a semi on the way home from Glacier View. The towtruck driver who responded to the Trooper call was angry, rude and careless when he used his wench to pull my daughter's vehicle away from the semi, causing more damage to her vehicle's front axle. At the Troopers request, the towtruck driver agreed to tow my daughter's vehicle to our house about 5 miles away from the crash site. He couldn't make it up the little hill on the road to my house in his dinky little 2-wheel drive towtruck. Without any notice or consultation, the towtruck driver called his supervisor to attempt to tow my daughter's vehicle from another dinky little 2-wheel drive tow truck in which the tires on it spun out on him as well. They ended up leaving my daughter's vehicle in a ditch less than half a mile away from the crash site. They didnt get the job done and charged my daughter over $1,000.00 just to get her keys back from them. The supervisor griped at my daughter to take up the invoice with her insurance. Towz r Us was about as rude and nasty as assholes could ever be. I would never reccomend them. They are super rude and greedy. If Towz r Us has ever been a good company with good people working for them, while providing good service, I didn't see any of it. I suspect the good reviews on here are fake and from the owner's family and friends attempting to hype up the company's reputation. Don't trust the good reviews. All the one-star reviews are spot on. I called for a price quote and to potentially arrange a tow from Matanuska Towing in Palmer. The person on the phone was super courteous and friendly. He was shocked at how dirty Towz r us pricegouged my daughter and recommended that I call to inform the Trooper about what Towz r Us had done. Matanuska Towing wasn't going to charge us more than $325.00 at a steep estimate to tow my daughter's vehicle to the house. My daughter ended up having Elite tow her vehicle for her. Elite charged only $250 and even gave her a ride.

I called Alaska towing to begin with. I needed help getting my trailer out of a ditch. I got it…read morejackknifed on an extremely icy hill I was trying to drive up. Alaska towing had me waiting for 1.5 hours before I texted and asked if they were still coming. The driver asked for photos of the situation.... Once I sent them over, I didn't hear back from them for at least another hour. In the meantime I called Towz R Us. The woman that answered was very polite and helpful. She gave me a rough quote on the costs, but let me know that the driver would charge actual costs at the finalization of the job. The driver called me FIFTEEN minutes later to tell me he was about 5 minutes from me. When he arrived he was disappointed at the situation. It was a hot mess. He said it was more involved that initially thought. He said he'd give it his best shot. He chained his truck up and tried to pull the trailer out. It wasn't budging. He told me that I should hook up and chain up and he'd pull from the side. I had never put chains on. He was super helpful and showed me how to install them. He was extremely patient and polite. I didn't feel at all that I was imposing on him, because I had no idea how to put on chains. It felt more like two buddies trying to accomplish a task. I can't recommend Towz R Us more. They were professional, quick, and reasonably priced. In the end, he got the trailer out, helped me back it up, and guided me all the way to the final resting place of the trailer. He didn't need to stick around and talk me through all that over the phone. His job was to get the trailer out. He did that. Then he made sure me and the trailer got home safely. That's service that is non existent these days. Call them for ALL your towing, hauling needs. I know I will

Great service- fast response, courteous workers, affordable rates. Every time we've used this…read morecompany, they've been outstanding. I'd definitely recommend them for any towing needs in the Valley.

From the owner: Veteran Owned business we also offer veteran discount! lower pricing with quality friendly service.read more

I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.