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    Albec Company

    4.9 (19 reviews)
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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    A wonderful experience. Very helpful. Debbie made sure our marker was exactly what we wanted. I would highly recommend Albec.

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    6 years ago

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    10 years ago

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    3 years ago

    Love this lady. Debbie is the best! She made me a pink stone with a gray granite heart in the middle for my mother. Beautiful.

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    3 years ago

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    7 years ago

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    6 years ago

    Debbie is the best. Our headstone came out beautiful and Debbie helped with all the details at time of sadness.

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    4 years ago

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    Ask the Community - Albec Company

    Could you please post your email address? I would like to do business with you, i.e. order a cenotaph and I am overseas. Thanks.

    debbie@epitaph.net (old question but someone else might need it)

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    Review Highlights - Albec Company

    We changed it, added, took out and Debbie was always a pleasure and nice enough to show us all kinds of diff options.

    Mentioned in 17 reviews

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    Bastian and Perrott, Oswald Mortuary

    Bastian and Perrott, Oswald Mortuary

    (13 reviews)

    Northridge

    My mother wished to be cremated and so our family turned to Bastian and Perrott because of their…read moregood reviews. But, they let us down. Before a body can be cremated, the cause of death needs to be reported by the doctor and it needs to be registered with the county. My mother died on a Friday afternoon at a board and care facility where she had just entered hospice. I was at the facility along with the hospice nurse during my call to Bastian and Perrott. The hospice nurse and I provided all the information Bastian and Perrott required, including the name of the hospice doctor and his phone number. The hospice nurse assured me the hospice doctor was very responsive and would be available the following Monday (day #3). That Wednesday (day #5), I met with Bob to pick out an urn, get an update and pay. My mother had not been cremated and was told they were still working through the paperwork. I was reassured there was still time for my mother to be cremated--I could pick up her ashes on Saturday for her Sunday (day #9) offsite funeral. Bob said he would call me the next day. I was busy with the funeral arrangements Thursday morning and forgot about Bob until he called that afternoon (day #6). He still did not have the cause of death report, the key factor for cremation to proceed, and was waiting for my mother's regular doctor to respond. I asked why the hospice doctor wasn't involved and why did Bastian and Perrott wait so long to notify me of the delay. Bob explained that they didn't want to bother the family during this stressful time. I told him that I was much more upset now--because it was too late and now impossible to get my mother's ashes to her funeral--than I would have been if he let me know Tuesday or when we met the day before when there was still time. After I got off the phone with Bob, I immediately called the hospice agency. They took care of the cause of death report with the hospice doctor in 1 1/2 hours. They also told me that no one at Bastian and Perrott had ever faxed them the form that the hospice doctor needed to complete. When I called Bastian and Perrott the next day, Friday (day #7), they said they had the doctor's information and now needed to register with LA County. Basically, as soon as the hospice doctor, who they were originally directed to, got involved, the cremation process moved forward very quickly. To further emphasize this, my mother's ashes were ready for pick-up on Tuesday (day #10), three days after the hospice got involved. If Bastian and Perrott had contacted the hospice doctor as they had been directed, or even by day #4/5, my mother's ashes could have been ready for her funeral service. I was extremely disappointed with Bastian and Perrott. They dropped the ball, dithered for over 3 1/2 days, thereby making it impossible for my mother's ashes to be present at her funeral. Instead of responding with sensitivity and real help during an especially sad time, Bastian and Perrott contributed further to our family's distress and pain.

    Bob, the director was an absolute pleasure to work with. He was courteous and respectful and…read moreexplained every detail with patience and kindness. The entire process was seamless. We had contracted another funeral home that had gone out of business and Bob made arrangements last minute for my mother without any hesitation or hassle. I highly recommend.

    Crawford Mortuary

    Crawford Mortuary

    (48 reviews)

    Northridge

    Crawford delivered the most personalized, compassionate, precise service we have encountered. From…read morepicking my mom up from Burbank airport, to delivering her to Our Lady of Lourdes in Northridge, then police escort to Mission San Fernando--Crawford did everything perfectly. The driver even wore an Irish Tie for my mom. He was extremely respectful in church--even went to communion in honor of my mom. He felt like a member of our family and my mom would be pleased. Crawford handled my dad's services 9 year ago also very well--but for my mom--they seemed to pull out all stops and made everything beyond perfect! Thank you from our entire family.

    Crawford Lorenzen Mortuary picked up my father's body from a healthcare facility on the same day he…read moredied. The mortuary was given my name by the healthcare facility. Next of kin notification was never made by this mortuary. In fact, this mortuary informed the Los Angeles County Public Administrators office that my father had no known next of kin, even though this mortuary had been given my name by the healthcare facility when they picked up my father's body. This mortuary kept my father's body refrigerated at their mortuary for 7 1/2 months, without explanation. This practice does not meet regulatory requirements for funeral establishments. After 7 1/2 months they finally contact the County of Los Angeles Public Administrator's office and the Office of Decedent Affairs asking for authorization to transfer my father to be cremated as "Unclaimed Dead" My father was a military veteran and was entitled to federally protected military burial rights. No one or county office that handled my father's remains ever contacted the Veterans Affairs to perform a veteran status check. Had they, they would have been informed my father served in the military which would have required all involved to contact veteran affairs to arrange a military burial with full honors. Instead, my father was cremated by the County of Los Angeles in June of 2022, 8 months after he had died with no next of kin notification, no next of kin authorization to cremate and violated my father's federally protected rights to a military burial. Then my father sat on a shelf somewhere in Los Angeles County for 2 1/2 years, before he was buried in a mass grave, with 1,896 other human cremains. I did not find out my father had died until 4 1/2 years after his death. Recently I contacted Gloria, the facility manager at Crawford Mortuary. When I initially spoke with her, she withheld from me that her mortuary had keep my father's body in their refrigerator for 7 1/2 months. I learned of this from the Public Administrators office. I formally requested all mortuary records that this funeral home is required to maintain on decedents. Gloria has still not responded to my full requests for this mortuary's records for my deceased father after having received two formal written requests. I was contacted by phone by Jessica Rodriguez, an alleged operational support person, who informed me that their lawyers had told them to release only 3 documents to me. These three documents were not Crawford Lorenzen Mortuary required records. It is very concerning when a mortuary has their representative tell next of kin of a decedent that their lawyers are advising them what documentation will be allowed to be given to a decedent's next of kin. From what I have been told is if a mortuary claims, "Our lawyers won't let us release anything" This is typically a stall tactic or an attempt to avoid regulatory scrutiny. California funeral establishments are regulated by the Cemetery and Funeral Bureau (CFB). They are legally required to maintain and produce specific records related to the handling, storage, identifications, and the disposition of human remains. I'm telling you this, because this mortuary is not going to tell you. There is no provision in California law allowing a mortuary to withhold decedent mortuary records from the decedents next of kin, because allegedly their attorney told them not to release the records. This mortuary's alleged Attorney preference is not a legal exemption and does not override California Cemetery and Funeral Bureau regulatory requirements. What California Law Actually Requires Funeral establishments must maintain and produce records including (but not limited to): * Authorization for disposition * Chain-of- custody logs * Identification records * Refrigeration and storage records * Cremation records * Contracts, price lists and itemized statements * Transportation records * Next-of-kin notification records * All communications between the mortuary in hospitals and county agencies, such as Medical Examiner, Coroner, Office of Decedent Affairs or the Public Administrators Office. When a mortuary is telling me they are not going to provide me with the records of my deceased father after keeping him refrigerated for 7 1/2 months and then requested county disposition for cremation and informed County offices my father had no next of kin even though this mortuary had been given my name and I was the daughter, raises a huge red flag. My experience with this mortuary is that they are not transparent. Finding out that they had my father in their refrigerator 7 1/2 months before the mortuary sought county cremation claiming my father had no next of kin, and what happened after the fact, is horrifying.

    North Valley Cremation & Funeral Services - Butterfly Releases are a great way to have a special moment with friends and family

    North Valley Cremation & Funeral Services

    (5 reviews)

    Super professional and very helpful. They helped me coordinate during the holidays and during an…read moreunexpected tragic time. They were kind, hands on, and went above and beyond the call of duty. Highly recommended for anyone in Southern California

    My 38 year old son passed away from brain cancer in August of this year. After researching and…read morespeaking with 6 different funeral homes in the Santa Clarita vicinity I determined to use North Valley Cremation & Funeral Services for his cremation. Their beautiful and exceptional website provided resources for every aspect of handling the death of my son. There were memories and photos that could be posted and links to upload via social media, text and/or email. The website provided a much broader selection of flowers at half the price of a typical florist. There were also trees that could be planted in memory of. There were resources for URNS and a section dedicated to helping me close down accounts (e.g. bank, amazon, Hulu, etc.). There was a section for providing friends and family with all the details of the services. We opted for a custom URN to honor my son's interest in our Danish heritage, and they handled every bit of helping us to secure just what we wanted and much more. I secured small URN type necklaces for myself and his girlfriend which they handled filling with my some of my sons ashes and even secured better more sturdy chains for them. They provide 5 original death certificates and made elaborate efforts to work with the backed up LA County office to get them to me. They provided us with a very professional slideshow of the photos we submitted along with music tracks with the Pastor at the church saying it was one of the most outstanding presentations he'd seen. Their website helps prepare an obituary. The personal care they took with my son and with our needs was really quite astounding. They personally hand delivered the URNS directly to my home along with other items they thought may be helpful with the service. Losing someone you love is extremely emotional and difficult and to have such a caring experience with this funeral home helped me to not feel so alone in all the details that can be overwhelming. The church we held the service at were so impressed that when others need guidance on choosing a funeral home they indicated they would definitely be suggesting North Valley Cremation and Funeral Services.

    San Fernando Mission Cemetery

    San Fernando Mission Cemetery

    (106 reviews)

    Mission Hills

    We've visited San Fernando Mission Cemetery several times to attend services and funerals for…read morefamily and friends, however this is the first time we've experienced their hands on customer care regarding funeral services during the passing of my beloved mom two months ago. My parents have purchased their resting place and services here at San Fernando Mission Cemetery more than two decades ago. My beloved mom was diagnosed with cancer and within 6 months she passed. Estela Sanchez, one of the funeral directors that took care of all our family's needs were excellent from beginning to end. She took care of everything for my dad and our family. At the time of passing, the mortuary came to the house and collected my mom's body within two hours of her passing. They gave full care and consideration for other family members that arrived late early morning to say their proper farewell. Following the days before the services, mass and funeral we were contacted several times to inform us and remind us of the schedule. We had the pleasure of working with Deacon Johnson assisting the mass and taking care of the services for my beloved mom. Deacon Johnson from San Fernando Mission Cemetery also coordinated with our parish priest Father Lawerence to have the funeral mass for our beloved mom. We had the proper Catholic funeral mass. San Fernando Mission Cemetery even had the plaque ready for my beloved mom's resting place when they said it would be. Thankful for the care, consideration and kindness San Fernando Mission Cemetery provided my dad and our family during services, funeral and mass for our beloved mom. We know her remains lay safe in her resting spot at San Fernando Mission Cemetery. She is in eternal rest in the loving arms of God in Heaven. We love and miss you so much mom. +++

    I am beyond disappointed with the way I was treated at San Fernando Mission mortuary. During one of…read morethe most painful moments of my life, Supervisor Michelle showed absolutely no compassion or professionalism toward me. Because I had previously left a review about their services, I truly felt targeted and treated unfairly. I was denied the opportunity to properly say my final goodbye to my grandmother, something no grieving family member should ever experience. Instead of handling the situation with empathy, Michelle was rude, dismissive, and confrontational. She even made a comment implying that "if she wasn't in uniform, things would be different," which felt completely inappropriate and intimidating coming from someone in a supervisory position. No family should have to deal with hostility, personal retaliation, or disrespect while mourning a loved one. I expected dignity and compassion from a place meant to honor people's final resting place, and sadly that is not what I experienced.

    Albec Company - funeralservices - Updated June 2026

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