Most pleased with our late night experience at the East Edmonton Health Centre in early August with…read moremy 9 year old. I called health link around 9pm when I realized my daughter's stubbed ToE was like my a break... and of course it was a Friday night of a long weekend meaning our family clinic would be closed until Tuesday. We were just getting ready to leave on vacation in 6 days for Disney and knew there would be LOTS and LOTS of walking and swimming and running and climbing. So glad we popped in. Free street parking. There was literally one person in the waiting room. Staff were courtesy and friendly from the moment we entered until we left. Admittedly, my daughter had a bit of a freak out on the poor ER doc when she was told that the X-ray confirmed a broken bone. But overall the visit was great. A clean, bright, and new facility open afternoons and evenings for urgent care only. They did the assessment, X-ray, and treatment in about an hour's time. They did warn me that sometimes when it's swamped they will stop taking new patients before they officially close at 10pm but that's okay - I get that. I only wish I had learned of our Urgent Care facility sooner! Two Thumbs Way Up!

I find the East Edmonton Health Center one of the best in the City. The staff are very friendly and…read moreprofessional. I see Dr. Gaetano at the health center and he is a very good Doctor that cares and listens to my concerns and sends me in the right direction for any outside care (specialists) needed. The East Edmonton Health Center is a great place to go to.

I am very conflicted about my doctors office. My doctor is great. She always takes time to answer…read morequestions, is very thorough in answering and is super friendly. That being said -- I can't stand the receptionists here. They are really rude, barely give you a smile when you walk in the door. Whenever you have questions, they are very short with you and give you very little information. Also, it does not seem to matter if I make an appointment early in the day, or at the last appointment spot, I am always kept waiting. Today I went in for a 9:15am appointment and I was told to come half an hour open. When I showed up at 8:45, the door was still locked! The receptionist finally came to open the door for me, but I was confused as to what I was doing there so early. I wasn't brought into the exam room until 9:30 and my doctor didn't see me until 10:00am, a full 45 minutes after my appointment time. I was super frustrated.

My review is on the clinic, it would be overly personal to review my Doctor, and I'm pretty sure…read morehe's not accepting new patients anyways...but others at the clinic may be. This clinic used to be "The Doxx @ Kingsway" and was located on the lower level. A few years ago, they moved up to the third floor (accessible by the elevators by the food court). The space is clean, quiet and well "stocked" (television & magazines) for your wait. The nursing staff are polite & friendly and assisted me with further questions & booking other referral appointments. I like that the location is fairly central, and accessible by transit (just in case!).

Called several times to make an appointment, but my call was never answered. As it is advertised as…read morea walk-in clinic, I headed over to see a doctor. There was no doctor in that day (today, a Tuesday). I was told to call back in the morning and see if the doctor had come in that day. No thanks!!

The front desk needs to pick up phone and they are the worst in customer service. They put you on…read morehold and never answer the phone. You end up calling again. The nurse is good and the doctor's are great. They need to change those people in the front desk. They are rude and inefficient.

The service was fast, I was there for maybe 20 min tops to see a doctor as walk in. However, the…read morefront medical office staff was extremely unprofessional. They were talking bad about about the patients and making fun of them. Yes ... everyone in the waiting room can hear what a medical office receptionist is saying. They were so loud and thought they were in some high school class. It wasn't a good first impression at all. Learn how to be professional and I must say that's the only thing wrecking this place.

5+ stars I have been here many times and I'm always pleased…read morewith the doctor and the staff Dr Musbah is kind and actually listens to you The receptionist is so kind when most at these types of clinics are annoyed and grumpy There is parking for the building and also street parking. There is also a pharmacy in the same building

I've gone to many medical centres in Edmonton, by my 3rd visit, the staff at CareExcellence on 126…read morest & 111 ave knew my first name. The staff are welcoming and care for the patients needs. They made me feel very comfortable. What I was most impressed by was when I saw Dr Musbah as I needed antibiotics, I am allergic to penicillin so there are not many antibiotics I can take, I'm normally prescribed Biaxin, but Dr M said I shouldn't take that one, as it reacted to other medications I was taking--making them less useful & functional. I can't believe no other Dr, even my family Dr ever caught this. I am happy to know that Dr Musbah & the CareExcellence team have my back!

They canceled my dad's appointment and called me 20 minutes before the appointment. I was already…read moreat the clinic when I saw their voicemail. when I call back and said why you didn't let me know at least one hour before, she even didn't listen to me. that was an awful experience.

Incredibly poor management. There's no telephone answering system, no web contact, and no email…read moreaddresses. I got a complaint about trying to contact my doctor about a phone appointment we had a week ago, and had to fax a followup. Only a long phone menu and maybe a phone medical appointment with the doctor available. Only know the one doctor amongst many there, and he's fine. But getting a message through to and from him is more than difficult. Seems a management problem rather than medical. I'm old enough to remember the original Dr. Justik, and he'd be rather disappointed in what this clinic has become.

Great little clinic. Staff are friendly and go out of their way to be helpfull. Doctors are…read morepunctual and take the time to listen. Nice neighbourhood with lots of parking.

First off. My dr moved his practise here. I decided to…read morefollow. Mistake!! The location- ghetto / sketchy The staff - rude and no idea what confidentiality means. As they are yelling my name through the waiting room. First/ last- can we not yell out the spelling of my name in the ghetto? I booked an appointment. The staff gave me incorrect time " so that ppl are here on time" really. Im an adult. I can get to an appointment. Not to mention the dr is late for my appointment time. I am A healthcare worker. I feel bad for ppl who have to be subjected to this gong-show.

Exceptional care at Ottewell Medical Clinic -- Dr. Jason Corrigan and the entire team offer rare…read morecompassion, professionalism, and a truly welcoming atmosphere with Dr Blais so wonderful to see in his white coat - he is a Godsend for #YEG and all the staff and practitioners at this rare traditional Medical Practice in Edmonton AB #YEG Everything about the clinic is exceptional including treatment rooms with extraordinary art on the wall..

I have been seeing Dr. Ahmed since 2006. Unlike another review nothing said relates to my…read moreexperience. From my experience his staff are professional and friendly. They recognize me and speak in a way I know that. Dr. Ahmed has provided thoroughly professional services. My experience is he takes time, listens, has read any lab reports and has steered me in the right direction. It's not my experience he offers any medication than that which I need. I'm completely happy with him as my personal doctor and I'd recommend him to anyone.

I've been here a couple times this year just randomly checking in and found myself an understanding…read moreand reasonable doctor. The wait time fluctuates like any other medicentre, I recommend seeing their website for other locations and wait times if you don't like waiting long times. www.medicentres.com. Parking is moderately small and fluctuates as well due to other clinics next to this one. Ex: dental clinic, & dyna life. The staff are pleasant and very helpful to a certain extent. I'll definitely be checking in here when I get sick or until these doctors are accepting new patients to their practice. Anyways, have fun shopping for your own doctor. Remember, be patient, shop around at different locations and you'll find the one who suits your needs. Good luck! ;) I recommend this location for simple check-ups.