I cannot say enough good about Dr Tariq Abulbida and his staff…read more Most importantly he cares very deeply about his patients. I always arrive about 10 minutes early and usually get admitted to a treatment room either before or very close to my scheduled time. Dr. T is very thorough and takes whatever time is necessary for your care. I know some people may have doubts about the clinic location. It is not the best area in town, in fact I walked the beat as a cop there many years ago and have many fond memories of the neighborhood and the people there. Realizing that the family doctor I had for 35 years, was nearing retirement, I began the search for a new doctor. I honestly feel like finding Dr. T was like winning the lottery. I wish I had found someone like Dr. T many years ago.

I've been here a couple times this year just randomly checking in and found myself an understanding…read moreand reasonable doctor. The wait time fluctuates like any other medicentre, I recommend seeing their website for other locations and wait times if you don't like waiting long times. www.medicentres.com. Parking is moderately small and fluctuates as well due to other clinics next to this one. Ex: dental clinic, & dyna life. The staff are pleasant and very helpful to a certain extent. I'll definitely be checking in here when I get sick or until these doctors are accepting new patients to their practice. Anyways, have fun shopping for your own doctor. Remember, be patient, shop around at different locations and you'll find the one who suits your needs. Good luck! ;) I recommend this location for simple check-ups.

I was desperate to see a doctor as my physician was booked solid.I had never been to this clinic so…read moreI wasn't too sure what I'd find. It's a little difficult to find if you're not used to the area. You can get to the clinic by walking through the very busy and crowded Shopper's Drug Mart. Forewarning - some of the clientele is sketchy. Hold your purses close and hide your devices. I had someone who was clearly high lingering around seemingly stalking me. I walked into the clinic without an appointment and it was madness. The girl at the front desk was stressed while some ignorant man was yelling at her. Being an admin or receptionist is a thankless job at times. I don't know what people hope to achieve by yelling at staff. It just makes things worse for everyone else involved. I was advised the wait would be at least 1.5 hours. So I went next door to Shoppers and got an older prescription filled. That took way longer than it should have. I was told the wait would be 30 minutes but I waited over an hour. I'll be leaving a scathing review for Shoppers next. Once that was finished I wandered back into the clinic next door. Imagine my surprise that it was completely empty. The girl at the front desk managed to get me in with zero wait time and I was in and out of my appointment in less than 10 minutes. All in all, the staff were friendly and the doctor was helpful. Pros: friendly staff, professional service Cons: long wait times, cash only for medical notes - this could always be improved.

Staff unprofessional, chattering as though they nothing to do, I went in at 1030 as a walk in…read morepatient as I heard there was a new Dr I had what I thought was a UTI, she said oh yes he can see you I sat there til 1pm 2 days later trying g to call to either get my results or make an appt the phone just rings with no answer, not impressed

Went there over a week and a half ago for a meet and greet…read more The doctor said she would get back to us within a few days to let us know if she accepted us to be our family doctor.. still waiting for the phone call so I called the clinic. Apparently he still has not reviewed our files which is very unprofessional and wasting my time so I suggested other people to go elsewhere for a family doctor. Nothing professional about this place at all front desk. people are very rude as well.

Dr. Al-Izzi is an amazing doctor! He is very attentive, kind, and truly cares about his patients'…read morewell-being. I've had Dr. Al-Izzi for over a decade now and I must say that the wait time is terrible but so worth it as the doctor is not in a hurry to get out. He takes his time to listen and understand your problem and work with you to treat it. Makes time to follow-up on your lab work etc. Amazing doctor. I'm not a fan of the nurses as my experience with them is that they find it hard to book you in to see a doctor. Especially the pediatrician for my kids. They always said his Calander was full. So, I decided to show up in person to book the appointment for my kids, and I happen to see the pediatrician himself at the front desk and told him we have not been able to book the kids in to see him because his calendar is full months on end and he turned around and asked the nurses "what calendar?" and they all sat there speechless. We've had a few successes with our bookings since then, but it just makes you think what is going on at this facility?

Negligent receptionists and healthcare providers here. Do not recommend for sufferers of long term…read morehealth complications (specifically those who need repeat prescription orders).

Both doctors at this clinic are so wonderful and caring. Been coming here quite a while to see dr…read more Abdoulatif but one of the reasons i had stopped coming was due to the extremely unpleasant and rude receptionist. Rude while booking appointments as well as mentioned in the previous reviews.

Love Dr. Abdellatif. She is amazing. Always takes the time to listen to the patient…read more My husband sees Dr Guitaneau and he loves him too. The only downfall is they don't open weekends but hopefully that will change in time. When they open on weekends, then they will get 5 stars

There was a lady her name is HELEN she's medical officer assistant , she explained everything in…read morethe phone so freindly and greeted us with positive attitude unlike other assi theses days GOD BLESS YOU HELEN

The doctors here are awesome! Very professional, but still with a good sense of humour about…read morethings. I absolutely love doctor El-Fakharany! For all you vagina possessing folk, she is an awesome gynaecologist. Paps are very quick and painless. She handles them in a way that doesn't make you feel awkward or uncomfortable. Highly recommend. The only downside to this Medicentre is the staff. They aren't very good at communicating and come off as very rude. It's worth it though for the doctor's.

There is some good and some bad about this clinic. I find that the staff are overrun with patients…read moreand have a hard time keeping up with people waiting at reception versus people calling on the phone. One day I waited 17 minutes on hold before someone was able to book an appointment for me. I also find that the clinic isn't really that clean or welcoming looking considering it is almost brand new. Perhaps that is the winter weather and all the mud and wet floors that comes along with it. Although it is quite easy to secure an appointment within the next day or so, I have had to wait both times I've been in; the first time for over an hour and the second time for half an hour. Not the most convenient when you've slipped out of work for the appointment. However, once in, the doctors seem to spend a good amount of time with you trying to pinpoint issues. The doctor even ran some tests while I was in the office so I didn't have to go to a lab and wait for the results. I'm still on the search for the perfect family doctor and clinic, but Westmount will do for now.

I went here strictly as a walk in appointment. I called ahead, and was told what I'd need upon…read morearrival. The waiting room was not overly large, but was comfortable and clean. Reception staff estimated my wait time, and checked that I was ok with it. The doctor was quick and I got what I came for. No concerns

Quite honestly I've made the trip all the way across the city to visit this clinic twice now and…read morehave yet to see the specialist doctor with which I've an appointment here. I really really hope that I get to see an actual doctor here when I visit next as this is rather frustrating me greatly. This location is at least transit accessible and has ample parking.

The two ladies in the reception not doing great, they keep talking and laughing each other, the…read moreother lady sounds china girl maybe new because frist time to see them there. They are not communicating properly and need to be trained when it comes to customer service and please improve your communication skills ladies, the doctor is good so be kind to his client.

Have never had bad thing to say about this place .my wife and l are seniors an we moved to this…read morepart of a Edmonton Castledowns because of the Medicenter and shopping near by It is bloody shame that the Present Gov. Shut it down. Come voting time Iwill ask all my union members not to vote for Smith . She says she all about Health care and shuts down the Castledowns Medicenter.I worked for large city union for 30 years and I will do my best to convice people not to vote for her party.She said she is all about healthcare but she closes a very busy Medicare centre Thank you

Dr anawai is a good doctor but his nurse Christine is very confrontational and argues with her…read morepatients. Everytime I come in to see my doctor, the nurse Christine makes it a very stressful experience.