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    Westmount Medical Clinic

    2.4 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    12 years ago

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    11 years ago

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    10 years ago

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    Downtown Medical Clinic - exterior

    Downtown Medical Clinic

    2.7(22 reviews)
    2.6 km

    I was desperate to see a doctor as my physician was booked solid.I had never been to this clinic so…read moreI wasn't too sure what I'd find. It's a little difficult to find if you're not used to the area. You can get to the clinic by walking through the very busy and crowded Shopper's Drug Mart. Forewarning - some of the clientele is sketchy. Hold your purses close and hide your devices. I had someone who was clearly high lingering around seemingly stalking me. I walked into the clinic without an appointment and it was madness. The girl at the front desk was stressed while some ignorant man was yelling at her. Being an admin or receptionist is a thankless job at times. I don't know what people hope to achieve by yelling at staff. It just makes things worse for everyone else involved. I was advised the wait would be at least 1.5 hours. So I went next door to Shoppers and got an older prescription filled. That took way longer than it should have. I was told the wait would be 30 minutes but I waited over an hour. I'll be leaving a scathing review for Shoppers next. Once that was finished I wandered back into the clinic next door. Imagine my surprise that it was completely empty. The girl at the front desk managed to get me in with zero wait time and I was in and out of my appointment in less than 10 minutes. All in all, the staff were friendly and the doctor was helpful. Pros: friendly staff, professional service Cons: long wait times, cash only for medical notes - this could always be improved.

    Staff unprofessional, chattering as though they nothing to do, I went in at 1030 as a walk in…read morepatient as I heard there was a new Dr I had what I thought was a UTI, she said oh yes he can see you I sat there til 1pm 2 days later trying g to call to either get my results or make an appt the phone just rings with no answer, not impressed

    Allin Clinic - Pretty basic

    Allin Clinic

    3.3(26 reviews)
    2.3 km

    *****I raised these concerns during a phone call, but instead of addressing them, "Pat" (Office…read moreassistant to Dr. Mosherchak and Chan) (780-701-5518) responded with "thank you" and hung up. Since approximately 2018, I have experienced ongoing difficulty reaching the clinic by phone after a longstanding pattern of not receiving callbacks after leaving voicemail messages. Calls frequently go unanswered, and voicemail messages are often not returned. This has been a consistent pattern over several years, resulting in limited ability to reliably contact the clinic regarding patient care concerns. On the occasions I have reached "Pat" (office assistant), I have been told she is busy. However, when I attend the clinic in person she has not appeared to be occupied with patient related tasks and has instead been conversing with staff or not engaged in work at the front desk. I have spoken to other patients that attend this clinic and they have the same complaints and find it highly annoying. This creates a barrier to accessing care and communicating with the office. Based on my experience, patients should be aware of communication challenges when dealing with this clinic.

    I have been a patient at the allin clinic for 64 years, tried to book an appointment yesterday,…read moreonly to get voice mail, left a message They phoned back this afternoon only to tell me the first available appointment is in March. What is happening to our health CARE system, better take out the word CARE!

    Photos
    Allin Clinic - Updated waiting area.

    Updated waiting area.

    Allin Clinic

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    Springview Edmonton Clinical Practice

    Springview Edmonton Clinical Practice

    3.0(4 reviews)
    1.9 km

    Dr Wu is a great doctor - I have never had to wait long, he stays really well on schedule and yet…read morehe takes the time to really listen before suggesting options in treatment. I find him to be a very kind, patient and caring doctor and I consider myself very fortunate to have found such excellent care for both my husband and myself. The Springview Clinic has a great atmosphere and Maria at the front desk is superb.

    To be honest I've never written a review before. However, my experience with Dr. Qiming (Roger) Wu…read morebecoming my new family physician has been exceptional. I was suffering from mental health issues and when I disagreed with my original family physician's treatment plan, I decided to seek a second opinion. Calling SpringView Edmonton Clinical Practice, I was greeted by the friendliest voice of Gloria Lee, who booked my appointment. On my first visit, Gloria attempted to reschedule my visit as Dr. Wu had a family emergency. However, after explaining my urgency to see Dr. Wu, Gloria made an exception. Dr. Wu listened intently to my condition, signs and symptoms. He is both informative and asked questions to further understand my health. I felt there was mutual respect and collaboration towards my new treatment plan. What is more remarkable is that I felt that I could trust Dr. Wu even when he didn't know my full medical history. During my second visit, we started the new patient intake process. However, due to the complexity of my current condition, Dr. Wu made it a priority to further discuss my treatment plan and made adjustments accordingly. Dr. Wu's bedside manners are excellent. His priority is patient care first. In my opinion, Dr. Wu and Gloria are both professional and they both believe in supporting patients to achieve the highest level of healthy living. Their passion to do what is right, to the best of their ability, is evident by their big heart to serve the Edmonton community. You may book an appointment to see Dr. Wu at SpringView Edmonton Clinical Practice on Monday, Tuesday, and Friday. They close on weekends. Gloria is mindful when booking patients and tries not to double book appointments to ensure sufficient doctor to patient visit time. Unfortunately, this is a huge downfall in other medical clinics which creates very long wait times or even worse a doctor who rushes to see the next patient. This potentially reduces the quality of patient care. The atmosphere of SpringView is clean with soft and calming music. They take pride in caring for their medical clinic space. I have been truly blessed to meet both Dr. Wu and Gloria. I wish them both success in their profession!!! -- CXQ (Dr. Wu's new patient)

    Westmount Medical Clinic - walkinclinics - Updated July 2026

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