Did not receive good documentation with compund prescription. Minimal documentation with…read moreprescription. Considering moving to new pharmacy

I knew the pharmacist from K Mart in Las Cruces So glad he…read moreand his wife and son have this store now! No more waiting in long lines at Walgreens. These people are extremely nice and very customer-oriented. They also offer a delivery service that I use frequently, as I don't drive.

Need. Few things and stopped by. Took a little to find what I needed as they were not in the same…read morearea as in the one I normally use. The staff was friendly and helpful.

This pharmacy is the worst one in the city and it's not close. The people they have working are…read moreterrible. Slow, unresponsive, unclear, and just not worth the time. Do yourself a favor and pick ANY other pharmacy.

Store is clean. Staff is professional and helpful. Scanners are a bit confusing but everything…read morecomes with a learning curve. The bathrooms were blocked off to staff only. If you sell thinks that make shit and do not provide a place to shit your customer service is shit. I am not shitting you, until you lock that door again. CVS and many corporations claim to be integral to health. So much so that is is a portion of their business model.. one can not profit off health and deny people who use their facilities the basic dignity of using the rest room. Absolutely one of the most primal human needs. I like CVS but any store that does not have a bathroom open to the public will not get my business.

I needed a couple of things and went in to get them. The staff I encounters were friendly and…read morehelpful. I was able to find the items I needed and was able to get out quickly. The store neat and orderly.

Fast and had my prescription when they promised. I'm not…read morethe try of person that likes to make a trip back. So they held 2 prescriptions until the last prescription came in, since it's not a Normally stocked item.

Super friendly every time I've gone. Have been with this pharmacy for a few months, sometimes…read moreprescriptions aren't in stock but they always work with you if they don't have something. Lady answering phone was very helpful and kind, pharmacy tech in store made pick up smooth.

I normally don't leave reviews, but my experience at the CVS on Main St. in Las Cruces was…read morefrustrating enough that I felt it needed to be shared. The employee named Maria was extremely rude--especially toward elderly customers. I witnessed her speaking to an older customer in a very dismissive and impatient tone, which was uncomfortable to watch. On top of that, she gave me incorrect information about a prescription pickup, which ended up wasting a lot of time. When I came back later, another employee cleared things up in just a few minutes, so it was obvious that Maria either didn't want to help or simply didn't take the time to check. It's disappointing to see that kind of attitude at a place people rely on for their health and medication. I hope management addresses this, because CVS usually provides much better service than this.

One of our friends visiting from Italy fell very ill. Our friend had international insurance but…read morethe process is so different. It was a long stressful and frustrating day which just ended at 1:18am. Our friend was scared and out of sorts in a foreign country. The pharm tech and pharmacist we just saw 25 mns ago were patient, pleasant, and very helpful. Thank you!!!

I had a horrible experience speaking with Trey (who says he's the owner). During a phone call, he…read morerepeatedly called me "baby" and "girl" in an incredibly unprofessional way. I had called because I was frustrated that when I picked up my daughter's prescription, I specifically asked for a pharmacist consultation and was only told that she might need a snack before taking it. I later realized--five days afterward--that the medication was supposed to be refrigerated. When I called to explain that no one had mentioned this and to ask about replacing the prescription, the woman who answered transferred me to Trey without warning. He completely dismissed my concern instead of acknowledging it. I even told him that I understood it was partly my fault for not noticing the label, but also explained that it wasn't clearly visible--and that's why I had asked for the consultation in the first place. Trey said the issue was "debatable," and when I expressed frustration that he was brushing it off, he responded, "That's energy, baby. You get what you put out." That's when I lost it. I told him how wildly inappropriate it was to call me "baby," and he tried to backtrack by claiming he meant my "baby's medicine." He later referred to me as "girl" as well, which was just as disrespectful. The other employees I've interacted with here have always been kind and professional, but Trey was the complete opposite--condescending, dismissive, and inappropriate. This was one of the most unprofessional customer service experiences I've ever had.

Recently I switched to Mesilla Valley Pharmacy from being with Walgreens for many years. I have…read morebeen so pleased with the switch! The people at MVP are so friendly and courteous. I no longer have to wait in long lines only to be helped by impersonal service. For years Walgreens told me they were trying to get all my meds to pick up at one time. Never could accomplish it in about 7 years of promising. MVP did it in a couple of months! Highly recommend Mesilla Valley Pharmacy! And it doesn't hurt that their next to Dairy Queen!

A quick stop to hit up their ATM as it's free in my network. While I was here, a quick look around…read moreand a few postcards from Las Cruces to send to people back home. The store is laid out the exact same as every other Walgreens that I have seen this year from Charlotte to Cape Coral to Roswell. Decently lit, no trash in the parking lot and a "Welcome to Walgreens" as I entered the store. It's A-OK. [Review 17475 overall - 85 in New Mexico - 993 of 2022.]

The store itself is good , however , the restrooms definitely need some TLC. There was ZERO Toilet…read morepaper and the soap was also out.

Before moving to Las Cruces I used a Walmart Pharmacy in Arizona. They were excellent. Anytime you…read moreneeded to talk with someone--there was no problem. But this pharmacy in Cruces is the absolute WORST pharmacy, Walmart or otherwise. I have been TRYING to utilize them for six months. I'm constantly told--"oh we"ll have to order that, we don't have it in stock." These are just simple genetic medications--nothing exotic or fancy. The last two prescription I tried to fill, it took the this pharmacy FOUR DAYS to fill something simple. When ever I've tried and call to talk to someone, they put you on hold (and don't even ask you) The last gal put me on hold for 15 minutes, and NEVER CAME BACK TO THE CALL. I guess she never had any INTENTION of ever coming back to the call. So when I called a second time--the guy just put me on hold again without asking me if I was ok with that (I guess that what they tell the techs to do-just click the person on hold without waiting for a response) This time the wait was 4 minutes. (so now I've been on the phone with these bozos for 19 MINUTES) And I haven't even talked to anyone yet. "We're swamped" He said. Well, that all you ever tell you at this location. HIRE MORE PEOPLE AND TECHS THAN-It's not me, the customers problem. But they make it your problem. WTF WORST PHARMACY EVER.

The female tech was very rude and treated me like I am a drug addict for asking questions about my…read moremuch needed pain medication prescription that I need for a horrific injury to my back and rotator cuff I need my medication in order get out of bed, be able to walk and to be able to work I will never shop at that pharmacy again because of her sassy mouth i just wanted my meds so that I can continue working. Not for nefarious reasons. I feel degraded and like a low life on top of indescribable pain that I suffered in an attack after my car was stolen God I hate this town and I can't wait to move!