My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

Purchased my vehicle here and take it for service here every time it is due. Olivia is very helpful…read moreand professional.

Worst experience ever! They double deal so that whoever gets approved first gets the deal…read more This is also known as lying and cheating and reflects upon how management truly is as professions and individuals. All week my girlfriend had been in communication with the salesman. Today 9/25/21, Sat. we had an appointment at 1:45pm and sat our whole day around it. We both test drive the Dodge Durango. Bank had been called earlier that week and she knew what she could do. It was all left up to the test drive, interior and how much they would give for trade in. She sat down with salesman to await to hear from financial to only have the woman from financial to walk over and to tell us that the vehicle had just been sold! Really?? We spend a whole going through everything, set aside a whole Sat even both test drive to only have it sold out while we are going through the process?? What do you not understand about internal communication? So you start a deal with one person and just in case you don't make that sale you go ahead and offer the same deal to another? Management in all the sales area was at fault! The only person that wasn't and that truly sincere was the salesman we dealt with. It was also his last day there and from what we understand this is one of the reasons!

The last time our van had a problem, it was en route home from Florida, on a sunday, with nothing…read moreopen in Benson, NC, and it turned out our van's transmission was caput. Talk about a kick in our collective crotches. So this time around, on a longer trip, and the van having aged a bit more, we were all half expecting to not make it home. And cue the funny noises and bouncing. We pulled over to investigate what the cause might be, assuming the worst, and feeling uncomfortable with continuing the remaining three hours to Hot Springs, we called Triple A to find a reputable helper. The only time I had ever been to rural Texas (where we were wasn't particularly "rural" but it wasn't a city, and we could have been stranded) was via films like "Texas Chainsaw Massacre" so I had no idea what to expect. We pulled off the back road type setting to Rychlik to find a parking lot FULL of vehicles, and a bunch of garages with occupied lifts. We assumed we'd be stranded for hours--DAYS EVEN!!!--and had every plan to call the next venue and tell them we wouldn't make it. However, within 20 minutes, they had diagnosed the problem, and less than an hour later, we were back on the road heading to our next show. I can't say enough for a mechanics shop that puts other projects on hold to help the city folk get to their next concert on time. Amazing service--really got us out of a bind!!

I spent over $4,000.00 for 2 separate repairs to my BMW and over $2,000.00 for repair to my JAGUAR…read morelast July and August. The repair to the Jag was ineffective (coolant odor) and the BMW had to be repaired within 2 weeks at a cost of less than $500.00 at another mechanic shop. I do believe they "saw me coming" simply because I also own a brand new Mercedes and a Jeep. I will never go back.