They ensure a safe environment for all the pups! We have 2 different personality dogs with different needs- the staff has provided a loving environment and met each of them with where they are at (a recent rescue and an old lady with opinions)! read more

My review is for the cat hotel specifically. The main employee at the cattery, David, is a great caretaker. You can tell he is genuinely passionate about cats. My cat stayed for 3 nights and I got two detailed text updates and photos while he was there. Pick up and drop off was smooth. Prices are very reasonable. When we got home my cat seemed happy and like his usual self. He will be staying at Alcala again! read more

They are absolutely the best! I have boarded my Labradoodle there multiple times, and he always comes home. Happy and in good health. The staff is loving and professional! Iris Hirsch. read more

Will never return here after my dog required veterinary care due to an injury sustained during a boarding stay at Alcala in April 2024 that was directly caused by their care. When I picked my dog up after five days of boarding, I was shocked to learn that he had been put into solitary confinement an hour after I dropped him off due to "showing aggression with another dog" and he stayed in solitary for the entire five days he was there. When I asked why I wasn't informed of this at all, the employee told me they "didn't have all of the information at the time" which made no sense considering they were the witnesses and decision makers. When I brought him home I noticed a large sore on one of his elbows that he didn't have when I dropped him off at Alcala. His veterinarian told me it was likely caused by laying in the same spot and not moving for hours, a result of Alcala confining him in an area too small for him. He ended up requiring topical medication to treat the wound. My dog had never shown aggression while with me, at any previous boarding facility, nor at daycare sessions at Alcala prior to this boarding. Regardless, even if their accusation was true, the fact they never communicated anything with me and just left my dog to rot in a crate for five days straight was inexcusable. read more

This is the safest, best bet for your pet. My two Savannah cats have more fun and play at the Alcala pet resort than they do at home with me. I was getting to the point where I would pay more money for a pet sitter to come to my house twice a day and now I pay less and everything is all inclusive and stress free. Can't recommend enough !!!!!!!!! read more

If you are looking for a place to take your dog for daycare, overnight boarding, or grooming, THIS IS THE PLACE!! I have been taking my golden retriever, Lincoln, to Alcala for several years now and he loves it. The staff are friendly and caring. You can tell how much they enjoy their jobs. I have boarded Lincoln and had him groomed. Never an issue. Recently, Lincoln rolled around in some bushes on a trail walk with me. He ended up with LARGE burrs in his hair to the point that I could not get all of them. I took him to Alcala for daycare and asked if the groomer possibly had time to get the rest of them. She did immediately! He was so happy. So was I. I highly recommend booking with Alcala, you won't be disappointed. read more

Alcala Country Pet Resort - Playtime with the staff. - Pet Groomers Near Me - Encinitas, California

Kristin is the BEST groomer my dogs have ever had!!! I've looked around and have gone to several. Not only is Kristin the best groomer I've ever had for my pups but Alcala is one of the least expensive too. read more

We had to cancel our trip due to Alcala's poor communication and processes. A timeline: 3 Weeks to Trip: Reservation made 6 Days to Trip: Evaluation - all good 2 Days to Trip: Acclimatization - "We cannot board your dog" Picking up our dog on acclimatization day, he was so anxious and distressed that he peed in the entryway. When I asked why they would not board him I received conflicting responses from the staff. I was ultimately told that he barked at the male staff, but this makes no sense to me. We do day boarding regularly with another (better) facility in the area, and they have never had anything but positive things to say about his interactions with people. He always came away from that facility happy and tired. Moreover, we have had male house sitters care for him, and he has been handled by male vet techs. I can only surmise from his nervousness when we picked him up at Alcala that the staff here know neither how to read dogs nor how to successfully interact with them aside from the most unflappable individuals. Putting aside everything else, giving the go-ahead for boarding six days before only to rescind it with only two days to go is absolutely unacceptable, as it leaves zero room to make alternative arrangements. read more

This is for grooming only. We have been coming here for a few months (recommended by a neighbor). The groomer Kristen always does a great job and love Alcala thus far! read more

I have used Alcala Pet Resort cattery for many years to house my cats. I have always felt comfortable that my cats were in the best of hands. Alcala employees truly love animals and they care for them like they would their own pets. I would highly recommend their Cattery. The Resort recently reached out to me to let me know they really appreciate me as a long time customer. I appreciate that they go this extra mile. Do not hesitate to use Alcala Country Pet Resort for any of your dog or cats boarding needs. Their animal handlers and customer service is first class! read more

Boarded dogs are left alone overnight. My dogs have been boarding at Alcala for years and unfortunately their last recent stay will be their last. My dog had an upset stomach for days over his stay and was left alone for 6 hours at night without being able to be let out, and developed a severe skin infection and lesions as a result of being stuck in his own filth. I was shocked to learn there is no regular overnight care or protocol for a sick dog to provide overnight care as not just a special circumstance. I would have given 1 star but Manager Audrey did make arrangements for our dog to go to the vet and be monitored around the clock until pick up. read more

I bring my nine-year-old German Shepherd, Kaleigh, here are several times a month for overnight boarding, sometimes up to a week long depending upon my business travel. I can tell Kaleigh is very comfortable there, because when they lead her down the stairs she does not look back at me. Of course, she is very happy when I come and get her, but she obviously enjoys her time they are very much. She is well taken care of and the staff frequently tell me when I show up that, "no! We're keeping Kaleigh!" First class organization, run by First Class people who truly care for your pet! read more

Alcala Country Pet Resort - My Kaleigh - Pet Groomers Near Me - Encinitas, California

I've been boarding pets (dogs and cats) at Alcala for almost 30 years! The staff is wonderful and caring. My dogs have always had a great time there. Can't imagine taking my fur-children anywhere else! read more

They really care about our pups and we are so grateful for Alcala! They take extra special care of our senior dog and our doodle loves it there. They go Out of their way to make sure dogs are comfortable. They are good about communicating any issues while they are boarded. We have used them for overnight lodging, daycare and grooming. I give them 5 stars for each , they seem to Be selective with staff they hire. All staff that I have encountered have been so nice and good with dogs. Special staff shout outs to Adam and Neva! They both give great care and compassion to our dogs along with great customer service when we go there ! read more

I love this place. Everyone is so kind and professional. My little Annie loves to come here. She loves David I think more than me. I'm leaving her to him in my will. read more

Alcala Country Pet Resort - My sweet annie - Pet Groomers Near Me - Encinitas, California

My husband and I adopted our sweet boy Beaux in June of 2024. We quickly discovered he would get really overstimulated, really quickly. And while we were researching and training at home as much as we could, we were finding ourselves facing issue after issue or setback after setback. He was reactive to all dogs, and even though his reactivity was that of excitement, we knew that he didn't have the tools necessary to come face to face with other untrained dogs like him (dogs that were submissive or had good training previously were okay for him to handle). We knew we needed help and were recommended Alcala by another pet parent at the dog park. We set up our orientation as soon as we could and we immediately fell in love with the place. The manager, Courtney, did our orientation and was SO knowledgeable about every single topic we had questions about. I was incredibly nervous to leave him there - as I was DREADING the (what felt like inevitable) phone call telling me Beaux was too much for them to handle. But, the call never came. In fact, when we picked him up the first day, and saw how happy he was, we knew immediately that we made the right decision choosing Alcala. He did one five-week class at two days a week and the improvements we saw from him were undeniable!! He walked on leashes better, his reactivity was better, his at home manners were better, and while we knew he had a long way to go, I felt so much more confident and SAFE taking him outside on my own. At the time, he was about 90lbs, today he's a 101, and the fear I had about not being able to handle him is largely gone and I credit it 100% to Alcala. Our trainer, Cydney, was with us every step of the way. We would ask question after question, provide story after story for context, and she would always have exercises that would potentially (and usually did) help immensely. For the rare occasion that something we learned and tried wasn't helping as well as we would've hoped, she would quickly pivot, demonstrate, and give us new exercises to try. We saw so much improvement in his first five-week package that we signed up for another - simply hoping for more of the same, because his progress was unbelievable. We were pleasantly surprised to see more progress yet again. Not only did we maintain the level of training he had learned but he expanded on it even more! Beaux is calmer, SO much less reactive, and is so much more well behaved at home (which is shocking because he never really gave us a hard time in the first place). He finished out his package this week, and while we're going to take the rest of the year to be home and spend the holidays with family, my husband and I are already making plans as to when we can bring him back. The joy Alcala has brought Beaux is palpable. The ease of mind and confidence it has brought me is undeniable. My husband feels more confident handling training situations in public, a task I am still trying to master. I could not recommend Alcala enough. Courtney, Cydney, and the rest of the amazing staff have been nothing but a pleasure to work with. We cannot wait to be back! read more

Alcala Country Pet Resort - Pet Groomers Near Me - Encinitas, California

Alcala Country Pet Resort is a warm and welcoming second home for my dog when we travel or work long hours. The staff are professional and pleasant and kind to my dog. I feel good about leaving her in their capable hands. read more

I'm really surprised this place does not have more reviews, because it was AMAZING. We only heard about it from our friend who lives in San Diego. We live in Los Angeles and specifically drove to San Diego to use this dog daycare and boarding center, as we were going out of town for two weeks for the holidays. None of the Los Angeles ones were even comparable to Alcala! These guys and gals sure know how to take care of dogs. Our golden retriever usually gets homesick after one night (we've tried multiple daycares before), but this place was able to make him feel comfortable and treat him well. If you have a golden retriever, this place also does a really good golden cut as well. Tara (owner) was able to work around our schedule, truly cared about our pup, and set him up with Tasia who does an AMAZING job with goldens. We were so happy to have our pup back that we didn't even notice how great our golden's cut was until we got home. He got compliments all around, especially with how well they shaped and carefully cut his butt fluff. Highly recommend working with both Tara and Tasia! Tara: please make sure Tasia sees this review. Gopher thanks you guys so much! read more

We have been taking our dog here for 5, going on 6 years, and we love Alcala! The staff are wonderful and have always made our dog comfortable and loved at daycare. read more

Our mini Bernedoodle, Tyger, absolutely loves going to Alcala for the day & prefers not to come home when it's pick up time! The staff are fabulous & never have a problem taking care of a special need during the day. read more

Alcala Country Pet Resort - Pet Groomers Near Me - Encinitas, California

My Mini Bernedoodle Coco has enjoyed many fun days and overnights at Alcala Country Pet Resort! She almost jumps out of the back seat as we turn down the driveway in anticipation of her weekly doggie daycare. We have recently added "enhancements" to the day and we receive photos of Coco on walks, playing with toys and having fun tug of wars with the staff. We have taken advantage of some of the excellent training offered by Alcala's trainers. And Coco gets her nice grooming there as well. Alcala offers a wide range of services! And they keep adding more. Overall, excellent service, great environment and a very loving staff. read more

What a great discovery for our golden doodle! The staff is so welcoming and friendly. We've done some training there and loved our experience. I am convinced doodles need training forever. Maggie seems to love her time there and always comes home happy and tired. Thank you Alcala for the excellent care and attention to detail. G. Heinze read more

My dog Grover has been going to Alison for over 9 years for grooming. My dog is a nervous type. Alison is great at comforting him. She is quite talented with her shears as well. read more

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This was my 6 month old puppys 3rd visit to their doggy day care and I couldn't be more pleased with their services. The staff is very friendly and have been very transparent on how my puppy interacts and socializes with the other dogs. They let me know since he's a high energy friendly dog they placed him with other dogs that were similar to his personality. They also let me know he settled in fine during the rest period between play times. This communication gives me peace of mind that they actually monitor your dogs personality and activity level and place them with dogs that have similar personalities. My puppy has come home happy & calm without any signs of stress what so ever. I will be returning next week to doggy day care and plan on utilizing their boarding services soon. Thank you to everyone at Alcala Country Pet Resort for all your care & attention you give to my pup !! read more

Alcala always takes great care of our boy, Todd. He's comfortable there and relaxed. Thank you always

Alcala really takes care of our sweet doggie. She has chronic ear infections and they always give her all her medicine and report back honestly about how she has been. They really love and care about the pets they take care of. read more

I LOVE Alcala Country Pet Resort because everyone is so nice and professional but mostly because KRISTIN rocks and is the BEST Goldendoodle groomer ever!!! read more

Scarlett loves her groomer, Kristen, at Alcala. She always looks beautiful after her spa day. In fact, I have referred three friends (Mocha, Millie and Mamba) who love Kristen, too! read more

Alcala Country Pet Resort - Scarlett loves her groomer, Kristen, at Alcala! In fact, I have referred three friends (Mocha, Bella, and Millie) who love Kristen, too! - Pet Groomers Near Me - Encinitas, California

I am not a geeky pet person, so take this with a grain of salt from someone who cares for their pets but not overly emotional about it. This place is awesome!! They are caring, customer service oriented, flexible and skilled at their jobs. I know there are a lot of places but this one is my favorite now because of the level of care they afford your pet... in my case, a cat. read more

I took my little terrier mix dog to Alcala Country Pet Resort for her grooming for the first time. Alison, my groomer, was so good with "Joy," who is a rescue dog and can be very nervous. In the past Alison also groomed our dog, "Benji", for several years before he passed away. Alison is excellent in her work and loves her dogs! read more

This is a great place to send your fur baby. These people take wonderful care of all the dogs and cats that come here. Service is personal and loving. My labradoodle loves coming here for day care and they get to play rain or shine. There are 2 artificial turfed play yards and they have separate groups for big and smaller dogs. I highly recommend this place. read more

My rescue always has a good boarding experience and loves day care. Would recommend Alcala to everyone.

They groom my dogs and also we board there. One of my dogs can be a grouch when she is groomed and they are very patient with her. Plus I feel The staff loves the dogs that are there. read more

We've had only fabulous experiences at Alcala for both grooming and training. I highly recommend Alcala. Try it. You'll like it.

It was Gracie's first time being groomed professionally she's 4 yrs old a bit on the nervous side but did well with Kristen who was patient and loving to her. Thank you Kristen for being so kind to Gracie. read more

Alacala is by far the best pet Grooming business around. Alison is the absolute best at what she does when caring for my little girl Allie.

Update Response: I'm sorry I wasn't clear. It wasn't the fact I was put on hold that upset me, that's a very normal thing to happen and is totally fine, I don't think I am above anyone else and totally fine waiting in queue. But when I called I had a couple questions and the owner kept putting me on hold over and over meaning she would hear my question and then not answer and then put me on hold several times over and over. Which even that is fine. By the time of 20 minutes went by of being put on hold several times and not getting any questions answered, she finally told me I would have to put down a credit card first before I could talk to her about details regarding an old sick cats stay. If you waste someone's time like that you are going to get a bad review. Sorry. I didn't appreciate her ego so she didn't get my business and got some unfavorable feedback. So unlike any of the other boarding facilities that I had talked to. Didn't have a problem with anyone else. I stand by my review a year later. Sorry! read more

Well, this place SEEMS great. But, I mean, I dropped off my cats and didn't see them all or how things went all day, so ... how can I really tell? Let me say this, Alcala Country Pet Resort looks very impressive. On the outside, it consists of multiple buildings dotting a long street ending in a cul de sac. The interiors are clean, setup like a cross between the granny flat at a posh, southern plantation and the apartment of your crazy aunt that owns six various cats, two yorkshire terriers, and a pygmy marmoset. Thank you for the Walmart Gift Card on my birthday, Aunt Petunia. The people behind t eh counter were nice, welcoming, and obviously fond of pets as they happily accepted my two cats for the day. Where they took them was a house separate from the boarded dogs, that was decorated in a 60's style with dated furniture and walls lined with cages for their charges. I promptly placed both carriers in their own cage, opened them up, and walked away as my cats gazed at me with pain and betrayal burning in their eyes. I have no idea if, during the eight hours or so that I had been gone, if they were allowed to wander around their rooms. Or if they had been given any treats. Or if someone had even come in to scratch them behind the ear once or twice. All I know is that when I came back, they were still in their nice, little cage and didn't seem like they had been mistreated in any fashion. I paid my bill, drove them home, and when they got back to the condo it was business as usual. So, I guess what I'm saying, is that if I can leave my pets in a strange place and abandon them for a few hours and then have them treat me like I'd done nothing wrong at the end of it ... I guess that place must be A-OK. Since I'm leaving the area soon, I don't think I'll ever be back. But for anyone in Encinitas with a desperate need to get Fluffy out of the house, you could do far worse than Alcala. read more

I always have an amazing experience at Alcala Pet Resort. Whether I am using their pet boarding or their grooming services, they never disappoint. They are all so friendly and truly care for my fur daughter's well-being. read more

Courtney (our dogs trainer at Alcala) is amazing. We actually used her with our previous dog and followed her from her last facility. She exceeds expectations every session. Our previous dog was aggressive on leash and unable to safely interact with other dogs and with courtney he did a complete 180. She currently trains our puppy June who has learned more than we ever could have expected. She walks well one leash, comes on command and will sit and wait patiently anytime and any place. Don't go anywhere else! read more