Cancel

    Open app

    Search

    Proper Pups

    5.0 (4 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

    Request a quote

    Response time

    1 day

    Response rate

    100%

    Services - Proper Pups

    Proper Pups Photos

    Recommended Reviews - Proper Pups

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    18 days ago

    Business owner information

    Photo of David L.

    David L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of David L.

    David L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of David L.

    David L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of David L.

    David L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Proper Pups

    Paw Commons Pet Resort - Encinitas

    Paw Commons Pet Resort - Encinitas

    (211 reviews)

    To start the check-in process with Michaela (sp) was flawless. We had an in-depth discussion of…read morewhat the full bath treatment/haircut was going to be, and the final quote was given to me after I had a consult with the groomer. RiO was in Amanda's professional care today, and provided an exceptional experience and grooming service for my best friend's 4th birthday treat! Complimented with a HaPpY B-DaY bandana! The management made it right by providing a previous credit given for my satisfaction, and it was applied to my bill. Paw Commons is #1!!! Sent with thanks for taking care of Rio and providing a great 'spa treatment'! Amanda, BTW, he smells amazing!

    I want to share my experience so other pet owners know what to expect before booking…read more When I called to make a Memorial Weekend reservation for my puppy, I was given a total price and told the first night would be free. At no point was I informed about a mandatory daily insurance fee ($5-$6/day). I only discovered it while signing paperwork at drop-off. When I called to raise this concern, Michael told me it is not their job to disclose additional charges over the phone - that it is meant to be mentioned at drop-off. So by their own admission, they intentionally withhold fee information until you are already there signing paperwork with your dog in tow. When I followed up via email, Karly shifted the explanation, saying the fee is listed on their website under "add-ons", a label that implies optional, not mandatory. At pickup, they also attempted to charge an undisclosed meet-and-greet fee. They waived it, but it was yet another surprise charge. Most frustratingly, I explicitly declined a bath since my puppy had just been groomed. They bathed her anyway, and I had to take her home wet. California's SB 478 Honest Pricing Law exists for exactly this reason. Required fees must be disclosed upfront, not revealed at drop-off when you are least likely to walk away. The facility seemed fine, but the pattern of hidden fees, contradictory explanations, and disregarded instructions means I will not be returning. To Paw Commons management: before attempting to negate this review, please know I have email receipts documenting everything stated here. A good business responds to legitimate feedback with accountability and an apology, not by attacking the reviewer. UPDATE: After posting my review, I was contacted by Ben (manager/owner). He did apologize, which I appreciated, but the call was otherwise unproductive -- no real remedy was offered, just justifications for how they run their business. He defended burying mandatory fees under the "Add Ons" section by saying they "assume" customers read through the entire site, and that having two insurance coverage options makes it too complicated to list fees upfront. That's not a valid excuse. There are plenty of ways to present two options clearly while still showing customers what they'll actually owe per night. Additionally, a meet and greet fee was charged that is nowhere on their website and was never mentioned at check-in. Surprise fees should not be how customers find out what they owe. An apology without a willingness to fix these issues doesn't change my experience.

    The Animal Keeper - Marley graduating from Animal Keeper obedience school

    The Animal Keeper

    (204 reviews)

    Every time we turn onto Saxony our sweet Tobin starts whining with excitement. He loves Animal…read moreKeeper!

    Freddy the Frenchy's Home Away from Home (aka Doggy Hotel Deluxe)…read more If you're looking for a place that treats your four-legged gremlin like royalty *and* has the patience of a saint, look no further. I've been boarding my dog Freddy (aka King of Stubbornville, Mayor of Sass Town, and producer of premium airbiscuits) at this magical canine resort during my vacations--and let me just say: they deserve medals. Big shiny ones. Possibly even keys to the city. Freddy is a 10-year-old French Bulldog with the attitude of a teenager who missed brunch and the digestive system of a whoopee cushion. He's adorable, yes, but also the kind of dog who looks you straight in the eye as he does the exact opposite of what you just asked. And yet... the team here has *nailed* caring for him. Destiny, Ashley, and Austin W. are basically Freddy's personal entourage now. They don't just tolerate his stubborn sass--they *understand* it. Austin even has a Frenchy himself, which means he gets the breed's trademark combo of clown energy, drama queen vibes, and... well, gas. Lots of gas. It's like Freddy found his spirit human. Whether it's overnight stays or their awesome day play sessions, I know Freddy is in great hands. He comes back exhausted (the good kind), happy, and only slightly annoyed that he's no longer the center of the universe once he's home again. Bottom line: if your pup is a diva, a weirdo, or just a loveable fart machine like Freddy, this place will treat them like family--with extra treats and zero judgment. 10/10 would board again. Freddy gives it two snorts and a side-eye of approval.

    Proper Pups - pet_training - Updated May 2026

    Loading...
    Loading...
    Loading...