I was impressed with the timely response and the thorough work performed on my friend's boat to install a new TV. Not only was the tech, Danny, professional and instructive, he took time to help with other TV issues. Thanks Danny for a great job! read more

The marine industry is a tough group to grade. For those of us who have owned boats over 50 years, we end up building our service book. It is based on core principles of knowledge, respect, reliability, and integrity. We are a group willing to pay a premium for this. But, disappoint us, mislead us, or take advantage of us and you will lose us as a customer and a referral for life. read more

I needed to install a new Airmar transducer. I wanted to make sure it was done right so I called Airmar. They said that if I go to a certified installer that I would get a 3 year extended warranty. They gave me the names of a few in my area and Alcom was one of them. I called Alcom and spoke to Todd and told him about the certified installation and about wanting the 3 year extended warranty. He said yeah "we can do that". That was a lie. They sent me to a shipyard and instead of installing it themselves, Alcom told me to have the shipyard install the transducer and all they would need to do is set it up for the warranty. The next day I called Airmar to make sure that was right and Airmar said the warranty only applies if an ACI certifiedu technician did the actual physical installation and that they would have pretest the unit and post test once installed then upload the results to Airmar for the extended warranty to go into effect. I was confused. When I then asked Todd why he didn't tell me that one of their certified techs did not install the unit? -- He tried to put it on me and said "why didn't you ask the Shipyard" to have a certified tech install it? He also said the Shipyard was certified to do the installation so I would get the extended warranty anyway. That was another lie. The shipyard was not a certified installer. Mind you, having installed by a certified tech was the only reason I even called Alcom to do the work. I was given their information from Airmar. Turns out one of the older guys (maybe the owner) told me that he was certified but doesn't do installations and hasn't done so for years -- but that's why they're on Airmar's list. Isn't this something Todd should have told me? Another thing -- Alcom was supposed to do some other work for me. After looking on their website and reading up in their technicians, I was surprised when someone showed up I didn't recognize. He said he was the tech from Alcom. Again, a random guy mentioned nowhere on their website. They sub-out their jobs. Deceitful and misleading. Absolutely do not recommend. read more

Just use another company Bad installers and zero customer service. They couldn't properly install a fuel management gauge in my boat. If they can't install that, which only has a few wire connections, or a simple VHF radio, what are the chances of them wiring up your important, life saving electronics.  For your own peace of mind and safety on the seas do not use this company. read more

i don't care what people say about Alcom... they are the best company. best customer service and the best and most reliable installs. thanks Alcom with all the help! read more

I hired them over a month ago to do a 2 day install, they showed me 3 weeks ago that they had the equipment in stock. And now they continue to lie about when they are going to install it. They dont return phone calls and make excuses when I have to drive into their shop to talk with anyone. read more

The installation of my new GPS, Chartplotter, Sonor, AIS VHF radio and Radar could not have been any better. The tech - Jeremy - was quick but thorough, clean and knowledgeable. He answered all my questions in great detail. Robert Kinney put together the perfect package for my boat AND at a great price. read more

Set up an appointment to have them come to the boat because they were highly recommended. Showed up to the boat and waited hours with no call. I finally called them and they forgot about me. Totally understand things come up. But I would've appreciated a call. Lots of other options out there no need to wait. read more

The installation of our new Simrad S5100 High Chirp fish finder along with the Simrad Evo 2, radio and Radar could not have been any better. The tech - Jeremy - was quick but thorough, clean and knowledgeable. He answered all my questions in great detail and took extra time to teach up how to use our Simrad equipment . Jeremy did a fantastic job with getting us prepared for the upcoming off shore fishing season and was extremely knowledgeable about the gear. I would highly recommend him and Alcom Marine Electronics. These folks do a professional installation, give good recommendations, and really know their stuff. I would recommend them in a heartbeat. read more

I have been utilizing Al-Com Marine Electronics for almost 15 years. My experience has always been great. These folks do a professional installation, give good recommendations, and really know their stuff. Plus, usually when you call them, they will be out at your boat within a relatively short time. I have had them install three generations of Raymarine gear on my Sea Ray over 15 years and each time the installation has been perfect, on-time, and within the cost estimate provided. I have nothing but good things to say about Al-Com. read more