If you have any problem at all with items that don't need to be shipped or bills that were in…read moreerror, good luck correcting the issues. They will bounce you around to people all over the company and seemingly all over the world. No one will take responsibility and when you try to get a working local number to reach someone empowered to help, they will ask you how you got it and act like you did something wrong. Sales will refer to billing. Billing will refer to sales. It's the classic "right hand doesn't know what the left hand is doing". As a result, it can take months to resolve receiving supplies for a device you don't actually have, meanwhile the insurance is paying claims on those supplies. Physicians: Run, don't walk, away from this place. They have no concept of customer service. Patients: If your doctor wants to set you up with durable medical equipment, ask who they have in mind otherwise this company will just dump stuff on your doorstep without any prior effort to confirm when or what. As long as they get your insurance to pay, they don't care.

This company is horrible in general .hospital probably saving money and gave me this contact for…read moreequipment order that never came they said they ordered it and then they lied to me. Customer service is horrible they'll just hang up on you sounds like they're from another country . If you're not forced into doing business with this crap company then please don't bother and waste your time and if you do have to I suggest you warn other people with ratings.

Hi, I'm Maria I'm a caregiver for this company and have…read morebeen for 18 years. I love what I do and the people I work with. The ladies in the office are always friendly and make sure to help me with whatever I need. This is honestly one of the best jobs I've had and will continue to work for. Hopefully, I'll get to work with your loved one, too.

Rosa and Nancy provide excellent overnight care for my Mom. The care each of them provides has…read moreallowed my Mom to have a better sleep each night. I also have a better sleep knowing that Mom is safe at night. They help her to the bathroom. When she is awake at night they let her know she is safe and create an environment for her to easily return to sleep. Alivia provides excellent care for my Mom during the day. She has come to know my Mom well and they have a great time together. Alivia also is a wonderful cook, much to Mom's benefit. I highly recommend Comfort Keepers organization for the excellent caregivers they employ. They are very responsive to my calls when I need additional help.

I have worked with many Hospice providers over the years and never have I had the issues we did…read morewith Oasis. The office staff is wonderful. The LVN and RN need to find new jobs. From the get go it was a cluster. The medication information was not correct, the oxygen liters were wrong The only good thing that happened was the LVN after finally arriving after my father passing was she set us up with a donation company after what we thought had been set up was not. Do not use Oasis, unless you want to have more stress during an already stressful time.

Care given with empathy & respect. Wonderful team to work with! Helpful, knowledgeable, & always…read moreavailable, (24/7).

JACKIE, Lucy and Freda were amazing, could not have had a better experience than this team…read more Especially under the circumstances. Love them forever! PaPa Jerry!

PLEASE BEWARE!!! This hospice company preys on families in their worst possible moments & makes you…read morebelieve they will support you. They sell you on the idea that your loved ones will receive compassionate care & your family will be supported. Once your loved one is in "under their care" they inform you that a 30-60 minute nurse visit to check vitals & medication supply is all you are entitled to! You will be your loved ones (who needed round the clock hospital care prior to hospice) only lifeline!!

This place is awful. You have to constantly call them back to get answers. They're argumentative…read moreand pass you around from person to person and not helpful.

I have been taking my mom full time for 10 years (she is 90). This place caused more damage than…read moregood to say the least. The nurse came out and put my mom's catheter on wrong and it came out in the middle of the night. Because of this the next morning my mom was wet with urine and I had to take her into urgent care to have the catheter put on PROPERLY - she has had no problems since then with the catheter. All my family felt the nurses were very rude and condescending. Our relationship started out good but quickly deteriorated when it was apparent that we were not going to be working TOGETHER as a team to HELP MY MOM. Unfortuanlty, we had to report the nurse to the appropriate governing bodies for investigation. I truly regret having to take such actions but felt it was necessary in this case. I hope you have a different expereince than I did. Good luck with your home health care decisions - I wish you the best.

They have really helped my mother. Great care from a very friendly and professional staff.read more

Our family had such a wonderful experience with the home health team that cared for my husband…read more From the very beginning, everyone was kind, professional, and truly compassionate. They treated my husband with so much respect and patience, and it was clear that they genuinely cared about his comfort and well-being.

Great job. Fantastic attitudes by Lina & Dee. Needed…read morespecial things done & they accomodated me perfectly. There were boxes out and things in the way & they still kept a cheerful & helpful attitude--even when cleaning up bird "mess." They cleaned window sills, collectable stuff, dusted and vacuumed. One shelf was not done but they worked "over-time." Either they did not have time or I was not clear. I gave them a written list. Were supposed to do a walk-through but I think they had stayed longer-than-expected. I would still give them a 96% Someone else was more reasonable but it had to be a certain day for me when I was off work. I had an organizer here at the same time so it was chaotic for them and me. They were a God-send in a pinch. They really helped me out. Now my home is dust free and ready for company. Thank you, Lina, for your loving hands. She also does in-home work.

Wonderful post op care! On time and efficient caring loving…read morestaff. Will recommend 10 stars!!!! Thank you Linas loving Hands

DO NOT USE THIS COMPANY FOR Your ELDERLY PARENTS…read more They provide very poor care. Stay away from nurse Yvette, she is absolutely horrible. Another nurse was unable to give my mom, who is 110lbs, a shower without help. While IHSS worker and other nurses from other agencies are able to shower her just fine. They miss scheduled appointments regularly. Always make excuses of why the were unable to keep their word. After meeting with nurse Yvette to set up a plan for my mom while I was out of town, she called the cops in bad faith, to report neglect a few days later. Thankfully, after speaking with the officers they sided with me, affirming there was absolutely ZERO NEGLECT, due to everything being thoughtfully planned out and prepared for my mom. There are other companies that provide solid care and work well with families. This is NOT one of them.

Our family recently entrusted Vista Hospice with the care of our mother, Mozelle Hicks, who passed…read moreaway last week. We also utilized Vista Hospice services for our father 13 years ago, and once again, the care and compassion provided exceeded our expectations. We would like to express our heartfelt gratitude to Valentina, Elaine, Jane, and Argin for the exceptional care they provided. Our bathing aide Marley who always bought such joy to my mom. Their professionalism, compassion, kindness, and unwavering support brought comfort not only to our mother but to our entire family during a very difficult time. They consistently treated our mother with dignity, respect, and genuine concern for her well-being. We are also deeply grateful to Teresa, our social worker, whose guidance, support, and compassion were invaluable throughout this journey. Additionally, the 24-hour hotline was always accessible and responsive, providing reassurance whenever questions or concerns arose. The entire Vista Hospice team demonstrated an outstanding commitment to patient-centered care and family support. We are sincerely thankful for the comfort, dignity, and peace they provided to our mother and our family during her final days. Thank you for the remarkable work you do. Your dedication and compassion make a profound difference in the lives of the families you serve. May God bless each of you for the care and comfort you bring to others during life's most challenging moments.