Love this company. The owner is a SOLID guy. I've used them a few times over the past 4 years…read more Responds very quickly to service needs and has reasonable rates. Services Received: replaced AC compressor, AC lines flushed, yearly maintenance

Such a great experience with Brad!…read more I had another AC Company (Rinaldi's) try and scam me and do damage to my system so I got Astoria to come out for a second opinion. Thank God I did. Brad with Astoria was fantastic and came out within an hour of me calling him, he made the adjustments to the system and everything is running good as new. He saved me so much grief and money. Will definitely be using Astoria Heating and Cooling moving forward.

Great response time (literally called within 30 min of me requesting a quote). Great customer…read moreservice and explains things in detail.

From the owner: Rushing heating & A/C provides reliable and exceptional service. We offer many different…read moreservice’s that fits our costumer’s needs such as maintenance plans/ repairs, installs of new HVAC equipment, Duct replacement repairs and duct cleaning.

It's reassuring to know there are still businesses that value a strong work ethic, great customer…read moreservice, and are professional and knowledgeable and not just trying to upsell you. This is Cool Concepts. My air conditioning went out (bad fan motor) and I spent ten days trying to work with a different AC company, got fed up, and was recommended by FB local group to call Cool Concepts for a second opinion. They were AWESOME. Explained the real issue (and no upsell!), told me up front cost and time frame, and got me back and running! I'm very happy to have found this great company!!!

From the owner: We'll Keep You Chilling the Most! Specializing in…read moreResidential Change Outs, Duct Replacements, Service, & Preventative Maintenance. We offer Excellent Customer Service & are very knowledgeable in the HVAC Service Industry. We are open 24 hours & are ready to service your system with a smile :)

If I could give zero stars I would. Brand new unit installed 2 weeks ago. Has not worked correctly…read morethe entire time! They have sent multiple people to "fix" said brand new unit. Why does a new unit need to be fixed 6 times in 2 weeks??? Don't do business with them. Pay a little more for a better company!

We had them out for our contract's semi annual check up.Everything was running fine . Well, two…read morehours later and the whole thing was not working. Tech couldn't figure out what he had done wrong...so he left and we had to stay in a motel for two nights ( with a dog) till they could schedule a time to figure out what the first tech did wrong. Their mistake cost us $500 . Hey, I got them to throw in an older thermostat (since the working nest we had also stopped working) which the boss said was worth $250 (highly overpriced it). Such a terrible experience. EVERYTHING WAS WORKING FINE BEFORE THEY CAME. Of course they never did apologize or offer any other compensation FOR THEIR MISTAKE!

I've been using Autumn since 2022. Back in the day, I had a drain line blockage. They came here,…read morecleaned it out, and it's good to go. They charged me 99.95 dollars for everything. In 2023, charged me 99.95, also talked me into installing a "high quality" capacitor for 152 dollars and I accepted it. In 2024, cost 99.95, also talked me into installing a "drain pan treatment strip" for 35 dollars, which should help with the drain blockage issue. I accepted it. All those years were pretty much the same thing, drain line clean for a fee of around 100 dollars. Guys back then were nice, professional, courteous and tidy. I hired them again this year, terrible decision. I called them on Friday, asking to have the same service. During the call, I mentioned that my drain line is blocked again, and I need it cleaned. I did not ask for anything else, and specifically asked to just clean the drain line and I mentioned I was a repeat customer. The guy sounded nice and said he could come out the next day between 9 and 11 AM, and said "there will be a FEE of 80 dollars, is that OK?" I was decently surprised since it's next-day service and it's slightly cheaper than what I paid before. Since it's around the same ballpark I thought maybe there's some sort of old customer discount or promotions etc. So I didn't question much and booked the appointment. Next day I was gone, my wife was at home. The technician was rife with cigarettes smell. My wife couldn't be near him. He showed no respect for our house, walking in and out with his dirty boots. This is unacceptable. I am not asking him to take off his shoes, but have some shoe covers ready. My wife had to spend the next few hours cleaning up all the stains air out the cigarette smell with our HEPA filter. I cannot believe the disrespect. If I were at home, and you showed up to my house like that, you are out and done. The technician did the job to clean the drain line. And the up-charge started. Said capacitor was slightly out of spec. Again, this is supposed to be a "high-end" capacitor that YOUR company installed 3 years ago, and promised us this will last at least 5 years. Then said we need to install this "hard start kit". Nope not gonna do it. We do not fix things that are not broken. Don't tell customers something is a requirement when it's not. The bill? 79.95 for the service call, 185 for drain pan clear out+treatment strip, 3% electronic transaction fee, 40 for weekend (this was subsequently waived) for a total of 272.90 for a drain line cleaning. Are you out of your mind? So I called the owner. He said the FEE of 80 is just a come-out fee, and anything else will be on top of that. I've used them for 4 years and they never mentioned an additional fee of 185 to just clean the drain line. He said it's just industry standard. The fact that he's already not charging me the 40-dollar weekend fee is already going above and beyond. EXCUSE ME??? What industry standard? Whose standard? If you told me it's 80 dollars just to come out, I would definitely not choose them. I have another guy who has flat-rate drain line cleaning that I could go with, just not next-day. This isn't a call for diagnosis, this is just drain line cleaning, just like the past 4 years. Look at the top of my post for their previous price/charge. We've never paid more than 100 something dollars for a simple drain line clean. 185 to clear the drain line ON TOP of 80 dollars COME OUT FEE is out of this planet level of stupid. On their website, one service is FULL SERVICE MAINTENANCE for 99.95. Why don't you hook me up with this instead? You've done that before. Why bait-and-switch? Are you trying to rob your customers? I said this is unfortunate to the owner and he said no this is not unfortunate this is how it works or they cannot stay in business. No accountability, no integrity/honesty, no clear communication. Years of trust and understanding mean nothing to them. I wished him a good day, and this will be my absolutely last time ever to deal with them again. Go ahead and type in all CAPS because apparently that's the professional way to talk back on the Internet. People, please select the lowest reviews option to see the different voices. Check out Yelp reviews as well. You have disrespected my house, trust, and my emotions and money, and I will happily give my money and business to a competitor. Good luck with your "industry standard". If you are not willing to do your job right, someone else will. Those who do not respect their trade will not get the proper respect back.

I feel sad and furious for being scammed by this company. My husband asked for someone to come by…read moreto flush our AC as it had stopped working. They quoted him $80. No explanation of any additional fees, nor what the $80 entailed. Just that it was $80 for them to come out and provide this service. Husband goes to work, and I'm left to observe and pay for the service. The technician that came out REEKED of cigarettes. Considering it wasn't even noon yet I was rather surprised but let him in. He proceeded to not wear shoe coverings nor offer to take off his shoes in my house. He wasn't exactly wearing clean clothes and definitely not clean outdoor shoes. He then explained to me that the TOTAL cost of the service would be $185. It sounded a little high to me, but I agreed and he began the service. I watched in disgust as he walked in and out of my house onto the wet grass and then on my white carpet. During which he tried to upsell me no less than 4 times. Twice on a new part for the AC, (which was 0.5%) out of spec, once on a "heart start" kit for my AC that for some reason was suddenly on its last legs even though it was fixed within less then an hour. (Again, he only flushed the system.) And lastly saying that we should be doing 2x as much maintenance. (We've had our house for years, we know how long it takes before it needs to be flushed.) So after all that... the bill. $275. For what? $185 to flush the system, $80 just to come over, and the rest for some BS excuses. I was seriously confused and I should have fought with him there. He took advantage of the fact my husband wasn't home to run my wallet dry. When I chatted with my husband after the fact, I learned he was only quoted $80. So of course my husband calls the owner. Owner then berates us for "not knowing the industry standard pricing, and that we should be grateful we didn't get charged weekend pricing." Are you kidding me? Who outside of people working HVAC would know that? Why are you guys being vague about your prices then blaming customers when you up charge them x3 the original price? You are straight up scamming people and preying on them trusting what you say, not to mention conveniently hiding the true price. Don't ask, don't tell, right? I'll tell you what, I'll NEVER let myself be scammed by such horrible business practices again. You give a bad name to the HVAC industry. You should be ashamed!

I called Joshua this morning about a problem with my refrigerator. He scheduled an appointment…read morewith me for this afternoon. He called when he was on his way to my house. He was prompt, courteous, and efficient. He had my refrigerator running smoothly in a timely manner. I will definitely call him again if the need arises.

Great Job. Answered my call on the first try, and came out the same day to service my whirlpool…read morefridge, but he got it running while i waited for the part. He had to order the part and i had him check out my sears freezer while he was out. Came back the next day with my fridge part and fixed both my fridge and freezer. Great price. Great service. It's been three days now and I'm still waiting on a return call from Pioneer Appliances who I called before Joshua. Very happy with Joshua Wiggins and would highly recommend!

Contacted this company on multiple occasions. I set up an appointment three times and Ancient City…read morereps never showed up. Everytime I spoke with the lady in the office, she would apologize and make up an excuse. First excuse, I forgot to tell the tech. She promised the tech will be at my place then next appointment I set up. The next appointment, I called after one hour of scheduled time. Second excuse, tech is late and then the truck broke down. Finally third appointment, tech didn't show again. At this point, I just gave up. Didn't need another excuse. If you need good service, my recommendation will be to go with someone else who cares about service. I even purchased my AC unit from them but they didn't CARE at that point.

We had a heat piump system installed by Ancient City. The installation was fine, except for the…read moreBrayburn thermostat. We did not know that the thermostat was the cause of the unit shutting down when it was on heat. We called for service several times, the tech came out, reset something and charged $69.95 for routine service, on 3 different times. (unit under warranty) Finally, I called another company, they found the thermostat to be defective and replaced it with a Honeywell brand. The annoying problem was solved! Ancient City never fixed the problem, but just charged for preventative service 3 times.

The a/c stopped working so we called around. Hoffman called back, showed up when promised,…read morediagnosed the problem quickly and fixed it. We were impressed with his knowledge and expertise and are very satisfied with the company

We have called upon Garrett since 2011 when we lived in Deltona. At that time he helps us by…read moreputting in a new AC unit for our house which saved us a ton of money. When we moved from Deltona to DeLand and we kept his info and have called on him several times when our unit has had trouble. He has been able to fix things that have went wrong with honest pricing and he never charges an after hours fee. This really helped as last night at 9pm our ac went out but he came quickly and took care of the problem for an extremely reasonable price. I then realized I had never written a review after all these years and he deserves an excellent review!