Very poor organization. No beds available for planned over night stay…read more Total knee. Kept in holding area; no Bathroom available in room,very Poor pain management after knee block worn off. No crackers given wth oral pain medication during night; causing nausea and vomiting. Very unfortunate experience over all. Nurses had to get hot water from coffee pot to give sponge Bath. This is not acceptable care.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

I've been seeing my primary care doctor here ever since they moved from their old office in the…read moreTwin Creek shopping area. My doctor is amazing and I'll keep going here as long as she remains here. They have been using the MyChart app for appointments, check-ins and test results for a few years now. I was initially reluctant to use electron medical records, but love it now. Makes getting an appointment and checking in so much faster. I've never had a long wait after checking in. Besidesthe primary care, I've also used the Bellevue Medical Center for a route surgical procedure and the emergency room one. I was treated extremely well both times and would use this facility again. Bellevue Medical Center has also handled the insurance submissions a lot better than other systems our family has used, and I've only had one minor insurance glitch I had to iron out.

Spent 4 days at BMC. 5 days UNMC main. Another 10 days UNMC main. From 05/24/2026 to 07/10/2026…read more Each time I started at the ED. 99.9% of the staff are there for a pay check, including Physicians. A "not my job" union mentality. Happily limiting their limited abilities to you. When someone suddenly goes south. Staff are frighteningly out of their league. Staff don't even practice in remaining calm. Let alone practice how to respond to the expected emergency of the floor's field. Staff speak, you obey and say you're good and some will be nicer to you. At least face to face. A call center pre-script is used to deliver verbal concern/responses. Most sound like robots with a depressed tone. I do get a kick out of the few militant displays. Staff lives for the free time and complain about the customers. Staff do their best to keep their work time at an office chair. Yes, it's true. Medical staff will ignore spelt blood anywhere. On the general maintenance side. Cheep hotels have more energetic cleaning staff that care about their job performance than either of these two facilities. Didn't see a one with said energy or care. A few of my ED visits consisted of waiting 12+ hours for special blood. One 7 to 7+ overnight stay. Human feces and general trash was scattered about in the three restrooms. Granted, it was an overflowing ED night. From what UNMC charges their customers. There's no reason for leaving those restrooms unattended all night. I was near death at my first visit. I sincerely thank them for keeping me alive. I realize medical science isn't a glass of milk and chocolate mixed together. UNMC is so departmentalize with life threatening gaps between departments. It operates like a stop/go trade at the market. You get mixed information from departments without speaking to anyone from a department. When you do speak with people from departments. They're full of mixed information with vague responses. In hindsight they haven't made any decisions yet. Does the entire medical profession operate like this? It turns out that I have a life threatening illness. What little research I've done shows little can be done about it. That the end result of the illness can only be slowed down. A lot of time and money was wasted and I think I'm used as a dying guineapig. Wish I went to Creighton or even Bergan Mercy or CHI. I didn't realize BMC is UNMC. UNMC's "breakthrough" research are no more remarkable than others. I can overlook UNMC's price gauging snot invested walls. If UNMC truly has the best medicine for me.

I was born here and 45 years later had my cancer removed here. Not a bad place. The care was great,…read moreefficient, friendly and very welcoming. I hope I never have to come here again but if I do I will feel comfortable doing so.

The staff were so helpful when we got lost..that place is huge! We were led down a long hallway and…read moresuddenly we were in the Clarkson Tower ....our loved one is receiving excellent care on her liver transplant ...

We had a situation that meant we had our 89-year-old grandma stay for a week so they could…read moredetermine if she was a candidate for Hospice at another location. The hospital called it comfort care. All the staff were amazing, and were very caring and professional, from the custodial staff to the doctors. and for sure the #1 nurces on the 7th floor. Thank you for all you do!!

Completely contradictory to patient experience. Patient in stable condition can appreciate someone…read morein their room every hour asking questions and waking you. You will get zero rest and recovery. Unlike any hospital experience.

Bergan is a nice hospital with some great staff, but I do feel like they want to get people in and…read moreout as fast as possible, to the detriment of the patient sometimes. My mom had a broken femur (thigh bone) from a nasty fall at her assisted living facility. The surgeons, nurses, and medical staff that assisted in the operation to fix it and in the after-care for her post-op, were all very nice and attentive. The issue came in when suddenly she was told she's getting discharged suddenly soon after her operation. I ran to get her some clothing (as she had only been in hospital gowns at the hospital). But when I got back they had already loaded her on the stretcher with her rear end showing as they rolled her through the hallways past many people. Her dignity was not on the transport staff's mind at all. When she got back to the assisted living facility, the discharging doctor (who I never met) prescribed her TYLENOL for pain - for a broken femur! What in the absolute world?? So the hospital facility is nice, some of the staff is great, but there are definitely some training that needs to be done for the care and dignity of patients, from my experience with them.

I would like to simply state that this hospital was a horror show. Not only did they do a…read morehorrendous job caring for patients and would rather sit and gossip acting as if visitors wouldn't hear. They practiced horrible hygiene and showed lack of cleanliness without following proper procedures. They left my family member sitting in feces for days, they left bed pans filthy and reused the same ones. They would consistently look over feces in the trash, pee sitting in urinals for hours on end, and when they went to "rinse" bed pans left feces all over the floor, toilet, and walls for visitors to have to clean after being asked multiple times to come back because the small trauma hospital rooms always smelled of feces. I spent days watching over my family member and the entire time I noticed they couldn't care less to check in. The only way their patient was getting cared for is when they reached out themselves while in tremendous pain. Not only was there lack of proper procedures when it came to cleaning bodily fluids but quite of few of the nurses were awful.... Some of them seemed to not know how to place IV's properly, consistently pocking until they gave up leaving blood clots, bruises and rashes for them to finally call for another nurse to finish the job. I also heard one nurse yelling at another to "get off your phone there are patients to take care of". While over hearing this I heard multiple call lights going off around the counter from surrounding nurses. It's just horrifying to know these are the people we rely on and pay to take care of loved ones during traumatic accidents. Obviously they are to help maintain pain but the environment plays a huge role in recovery. Most ghetto hospital I've ever stepped foot into. Bergen mercy... begging for mercy if I were able to give negative stars I would because everyone needs to be aware of these issues before picking this hospital for procedures or recovery.

I went to the emergency room last night because I fell off my scaffolding. The staff were…read morefantastic. Caring, attentive and kind. I've never had better care than I did last night. My hat's off to the whole emergency room staff for making my experience although unpleasant pleasant

I volunteer at Jennie Edmundson and have for the past 2 years. The employees and staff are…read morewonderful people! They care about their patients and go above and beyond to provide the best care. Sam Fragasso is the director of volunteer services and she is outstanding at her job! She cares for the volunteers and the patients and goes out of her way to make people feel valued! I would come here for care any time!!

The CHI Bergan hospital had many great staff members we worked with, but noticed as a whole, they…read moresometimes prioritize patient discharge over their well-being. My mother broke her femur in a fall at her assisted living facility. The doctors and surgical team were awesome, but she was abruptly informed of her discharge shortly after the operation. I left to get her clothes, but when I returned, she was on the stretcher in her hospital gown with her rear end exposed, which was disrespectful to her. The discharging physician also prescribed TYLENOL for pain relief for her still technically broken femur that had just undergone an intense surgery. This drugstore medication seemed inappropriate and raised concerns about staff training and awareness of levels of necessary care. Bergan Hospital has positive qualities, but some staff definitely need better training to ensure proper patient care and dignity.

I am deeply disappointed by the lack of ethical process and safeguards in the care of my father…read moreduring a life-and-death decision. Life-prolonging treatments were stopped and my father was placed on comfort-only care without a documented decision-making capacity evaluation, without documentation of his expressed wishes, and without an ethics consult, despite clear family disagreement. Critical decisions were made based solely on direction from his spouse (POA), even though no physician had formally documented that my father was incompetent to participate in his own care. At no point was there a structured attempt to ensure that this decision aligned with my father's wishes at the time, nor was there a neutral ethics review to guide the team through an extremely complex and emotionally charged situation. Instead, sedation was increased, antibiotics and fluids were stopped, and the course toward death was allowed to proceed without adequate procedural safeguards. This experience left our family feeling that the process prioritized expediency and avoidance of conflict over ethical diligence, transparency, and patient autonomy. Regardless of outcome, families deserve confidence that every appropriate step was taken to ensure decisions are made with, not merely for, the patient. I hope this facility reviews its end-of-life protocols to ensure that future families are not left questioning whether proper ethical standards were followed at the most critical moment of their loved one's life.

Such an amazing hospital. Everyone is so caring, from the nurses, to the doctors, to the crew in…read morethe cafeteria. Thank you for making a tough time more bearable. Your care is amazing. .

What a dump!! The waiting room couches were dirty and ripped! The receptionists all looked like…read morethe rolled out of bed and came to work. All dressed in sweatshirts or raggedy t shirts. None were friendly at all. Most directories were taped up paper. The Dr was very nice as well as nursing staff. The anesthesiologist did h very poor I take. No physical exam at all. They better step it up.

I highly doubt you want to read a full report of my time at UNMC. Been going for almost 3 years now…read morebecause of liver & kidney disease. I also had a horrible stomach infection treated there. I think I've spent 4months or so total time admitted to the place. Maybe more. 99% of the time I get spectacular service and treatment from amazing doctors. Have only had 1 absolute terrible experience with the ultra sound department. That catastrophe alone is why I took a star away. Several cafes, gift shops, cafeterias, and little bodega-type shops are around the entire hospital. Free valet parking. Amazing people. Beautiful artwork and one beyond-awesome garden area full of blown glass art. Going to the hospital to see that area is worth a trip, even if you don't 'need' to be in the hospital. I live in South Sioux City, NE; two hours away. And I have incredibly easy access to health care in my town and Sioux City, IA. But, I come down to Omaha for my major health needs. That's how good this place is. I'm thankful for the doctors here that literally have saved my life. More than once.

My insurance doesn't generally cover UNMC, but due to our need for a specialist, they agreed that…read morethey need to work with UNMC to negotiate payments. UNMC has given me and my insurance company nothing but the run around for two months. I've never seen an organization work so hard to not get paid.

We saw Carmen, he was very nice and knowledgeable! The receptionist was also very friendly. Would…read moredefinitely recommend to anyone in need of urgent care!

Better experience would be a peaceful death in their parking lot. Staff was bored, uninterested…read more The sign outside says urgent care, but they are NOT equipped to do much more than sports physicals.