Very poor organization. No beds available for planned over night stay…read more Total knee. Kept in holding area; no Bathroom available in room,very Poor pain management after knee block worn off. No crackers given wth oral pain medication during night; causing nausea and vomiting. Very unfortunate experience over all. Nurses had to get hot water from coffee pot to give sponge Bath. This is not acceptable care.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

I've been seeing my primary care doctor here ever since they moved from their old office in the…read moreTwin Creek shopping area. My doctor is amazing and I'll keep going here as long as she remains here. They have been using the MyChart app for appointments, check-ins and test results for a few years now. I was initially reluctant to use electron medical records, but love it now. Makes getting an appointment and checking in so much faster. I've never had a long wait after checking in. Besidesthe primary care, I've also used the Bellevue Medical Center for a route surgical procedure and the emergency room one. I was treated extremely well both times and would use this facility again. Bellevue Medical Center has also handled the insurance submissions a lot better than other systems our family has used, and I've only had one minor insurance glitch I had to iron out.

Spent 4 days at BMC. 5 days UNMC main. Another 10 days UNMC main. From 05/24/2026 to 07/10/2026…read more Each time I started at the ED. 99.9% of the staff are there for a pay check, including Physicians. A "not my job" union mentality. Happily limiting their limited abilities to you. When someone suddenly goes south. Staff are frighteningly out of their league. Staff don't even practice in remaining calm. Let alone practice how to respond to the expected emergency of the floor's field. Staff speak, you obey and say you're good and some will be nicer to you. At least face to face. A call center pre-script is used to deliver verbal concern/responses. Most sound like robots with a depressed tone. I do get a kick out of the few militant displays. Staff lives for the free time and complain about the customers. Staff do their best to keep their work time at an office chair. Yes, it's true. Medical staff will ignore spelt blood anywhere. On the general maintenance side. Cheep hotels have more energetic cleaning staff that care about their job performance than either of these two facilities. Didn't see a one with said energy or care. A few of my ED visits consisted of waiting 12+ hours for special blood. One 7 to 7+ overnight stay. Human feces and general trash was scattered about in the three restrooms. Granted, it was an overflowing ED night. From what UNMC charges their customers. There's no reason for leaving those restrooms unattended all night. I was near death at my first visit. I sincerely thank them for keeping me alive. I realize medical science isn't a glass of milk and chocolate mixed together. UNMC is so departmentalize with life threatening gaps between departments. It operates like a stop/go trade at the market. You get mixed information from departments without speaking to anyone from a department. When you do speak with people from departments. They're full of mixed information with vague responses. In hindsight they haven't made any decisions yet. Does the entire medical profession operate like this? It turns out that I have a life threatening illness. What little research I've done shows little can be done about it. That the end result of the illness can only be slowed down. A lot of time and money was wasted and I think I'm used as a dying guineapig. Wish I went to Creighton or even Bergan Mercy or CHI. I didn't realize BMC is UNMC. UNMC's "breakthrough" research are no more remarkable than others. I can overlook UNMC's price gauging snot invested walls. If UNMC truly has the best medicine for me.

I was born here and 45 years later had my cancer removed here. Not a bad place. The care was great,…read moreefficient, friendly and very welcoming. I hope I never have to come here again but if I do I will feel comfortable doing so.

The staff were so helpful when we got lost..that place is huge! We were led down a long hallway and…read moresuddenly we were in the Clarkson Tower ....our loved one is receiving excellent care on her liver transplant ...

We had a situation that meant we had our 89-year-old grandma stay for a week so they could…read moredetermine if she was a candidate for Hospice at another location. The hospital called it comfort care. All the staff were amazing, and were very caring and professional, from the custodial staff to the doctors. and for sure the #1 nurces on the 7th floor. Thank you for all you do!!

Completely contradictory to patient experience. Patient in stable condition can appreciate someone…read morein their room every hour asking questions and waking you. You will get zero rest and recovery. Unlike any hospital experience.

Bergan is a nice hospital with some great staff, but I do feel like they want to get people in and…read moreout as fast as possible, to the detriment of the patient sometimes. My mom had a broken femur (thigh bone) from a nasty fall at her assisted living facility. The surgeons, nurses, and medical staff that assisted in the operation to fix it and in the after-care for her post-op, were all very nice and attentive. The issue came in when suddenly she was told she's getting discharged suddenly soon after her operation. I ran to get her some clothing (as she had only been in hospital gowns at the hospital). But when I got back they had already loaded her on the stretcher with her rear end showing as they rolled her through the hallways past many people. Her dignity was not on the transport staff's mind at all. When she got back to the assisted living facility, the discharging doctor (who I never met) prescribed her TYLENOL for pain - for a broken femur! What in the absolute world?? So the hospital facility is nice, some of the staff is great, but there are definitely some training that needs to be done for the care and dignity of patients, from my experience with them.

I would like to simply state that this hospital was a horror show. Not only did they do a…read morehorrendous job caring for patients and would rather sit and gossip acting as if visitors wouldn't hear. They practiced horrible hygiene and showed lack of cleanliness without following proper procedures. They left my family member sitting in feces for days, they left bed pans filthy and reused the same ones. They would consistently look over feces in the trash, pee sitting in urinals for hours on end, and when they went to "rinse" bed pans left feces all over the floor, toilet, and walls for visitors to have to clean after being asked multiple times to come back because the small trauma hospital rooms always smelled of feces. I spent days watching over my family member and the entire time I noticed they couldn't care less to check in. The only way their patient was getting cared for is when they reached out themselves while in tremendous pain. Not only was there lack of proper procedures when it came to cleaning bodily fluids but quite of few of the nurses were awful.... Some of them seemed to not know how to place IV's properly, consistently pocking until they gave up leaving blood clots, bruises and rashes for them to finally call for another nurse to finish the job. I also heard one nurse yelling at another to "get off your phone there are patients to take care of". While over hearing this I heard multiple call lights going off around the counter from surrounding nurses. It's just horrifying to know these are the people we rely on and pay to take care of loved ones during traumatic accidents. Obviously they are to help maintain pain but the environment plays a huge role in recovery. Most ghetto hospital I've ever stepped foot into. Bergen mercy... begging for mercy if I were able to give negative stars I would because everyone needs to be aware of these issues before picking this hospital for procedures or recovery.

Was bor n here, went here growing up as a child. In my 50's and continue going here. Have met some…read morewonderful doctors and specialists.

I volunteer at Jennie Edmundson and have for the past 2 years. The employees and staff are…read morewonderful people! They care about their patients and go above and beyond to provide the best care. Sam Fragasso is the director of volunteer services and she is outstanding at her job! She cares for the volunteers and the patients and goes out of her way to make people feel valued! I would come here for care any time!!

I recently had my follow-up appointment after an emergency appendectomy performed by Dr. Gregory…read moreKoval, and I couldn't be more grateful for the excellent care I received. Dr. Koval was professional, compassionate, and took the time to answer all of my questions, making sure I understood my recovery and what to expect moving forward. The entire team was friendly, attentive, and made me feel comfortable throughout the visit. My recovery has gone very well, and I truly appreciate the skill and care that Dr. Koval and his staff provided during such an unexpected medical emergency. I highly recommend Dr. Koval to anyone in need of an exceptional surgeon. Thank you for the outstanding care! John E.

My experience at CHI Bergan Mercy has not been very good. Whether it is billing, scheduling, or…read moresimply trying to check in, there is continual confusion that does not inspire confidence at all. I will avoid going there in the future.

What a dump!! The waiting room couches were dirty and ripped! The receptionists all looked like…read morethe rolled out of bed and came to work. All dressed in sweatshirts or raggedy t shirts. None were friendly at all. Most directories were taped up paper. The Dr was very nice as well as nursing staff. The anesthesiologist did h very poor I take. No physical exam at all. They better step it up.

Patient Care is top notch but Wasteful billing practices are outrageous. They send multiple bills…read morefrom different divisions on different statements that are by the way due upon receipt, but generated and received on different dates, for the same account and from different mailing PO Boxes but same Account and remit to a shared third PO Box. Customer service can not give you an actual physical and say that all correspondence must go to the same PO Box 2356. The main hospital address is 8303 Dodge Street Omaha, NE 68114-4199 but they will tell you that written communications can't be sent anywhere except the Remittance PO Box. That is hard to believe and is a prime example of waste by duplicating administrative staff as well as making patients write multiple checks for the same account, which by the way they will call you about mentioning the total due for all of the different invoices making it difficult to trust if they are legitimate or just another scam. Until you have a chance to find all the related separate bills arriving days apart. Telling us to sign up on bestcare.org is also a red flag since 3 out of 4 other medical sites / apps we have been tricked into signing up for locally have sent us notifications in 2024 and 2025 that their data systems had been hacked and our personal information had been stolen. This co-dependance on third party billing and data aps is dangerous. Great Experiences with Methodist in the past are being overshadowed by wasteful and likely intentionally divisive billing practices and third party codependency. Shame on administration for buying into the distract and deceptive business models of corporate medicine!

Worst hospital and billing ever.they overkill for services and billing will not give a response on…read morewhy. There letters have no Explanation. And they wont get back to you.

My insurance doesn't generally cover UNMC, but due to our need for a specialist, they agreed that…read morethey need to work with UNMC to negotiate payments. UNMC has given me and my insurance company nothing but the run around for two months. I've never seen an organization work so hard to not get paid.

The care was great and the stuff was super nice. And it moved quickly. Came in for dizziness and…read morethe way I explained it they didnt make me feel crazy.

We saw Carmen, he was very nice and knowledgeable! The receptionist was also very friendly. Would…read moredefinitely recommend to anyone in need of urgent care!