They charged us $1,300.00 to replace two coil packs and spark plugs. The truck broke down two…read moreblocks away after picking it up. We hired a new mechanic. He said, they only replaced one coil pack and no spark plugs. He did the work Doug's said they did and charged us for but didn't do. Truck runs fine now. Also, no one from Doug's will call us back. I'm going to have to start with consumer protection for now. Be aware of this place. They stole our money and lied to us.

Doug's quickly replaced my radiator for $100 less than the price he quoted me. My new go to for car…read morerepair.

Great place, super nice woman behind the front desk, not a bad price either. I didn't know what was…read morewrong with my car, it just wouldn't start sometimes. Me and some guys were trying to figure out what the issue was for almost two weeks. They had it for two days, got the problem figured out, got my starter relay replaced the next day, and fixed my window buttons without even charging me for them. As long as I live in Lawrence, I'm taking my car here whenever I need a fix. 100% recommend!

Dale and Ron's always friendly and fair. They diagnosed an engine problem and informed me that the…read moremanufacturer was conducting a campaign to replace the engine for free. I contacted my car dealer and they confirmed. THANKS TO DALE AND RON'S I RECEIVED A NEW ENGINE FOR FREE.

I have not been coerced or paid to write this review. I did not personally know anyone who is…read moreemployed at Garber Automotive. However, after having my auto serviced yesterday, I feel like a part of their family! This is truly the best automotive business in which to take your auto. You will most likely be greeted by Paige upon entering. She is professional and extremely kind and knowledgeable. Paige sent quotes to me before I took my auto in, she's awesome! I had planned on reading for 4-5 hours while waiting for my auto. Paige spoke with Micah (owner) and he went to warm up his truck to take me home. That was unexpected, appreciated and over the top customer service! I had a list from the dealership in KC of everything that needed to be done for maintenance. The pricing was SO much better with Garber, but in addition, they told me several of the items on the list did NOT need attention. Micah could have ripped me off and charged me to do some things that didn't need to be done. I have such peace of mind now that I found a place that I trust to maintain my auto!! I was hesitant to write this review because I know it could help to increase their business and when I need an appt I may have to wait.....but there's nothing like finding that local, family business which takes perfect care of their customers, I had to share and will take my chances of getting in to Garber!! This business should be at the top of your list!

Garber is great! I won't take my truck anywhere else in Lawrence! I wasted a lot of time with other…read moreplaces in Lawrence. Just take it to Garber!

Avoid ATSI as long as they are associated with Dream Nissan. When I made the appt with ATSI I…read moresuspected that the problem I was having may have been the result of work previously done by Dream Nissan which took me 3 visits to resolve and then when I arrive for my scheduled appt with ATSI (now Nightmare Nissan) they do not show that I have a scheduled appt. So I have now driven over 5 miles each way (total 10 + miles) only to have a guy call me to say "oops, our fault, you did have an appointment)". Really unimpressed and will never patronize again and will urge others to look elsewhere when needing service for their vehicles.

DO NOT TAKE YOUR CAR HERE TO SERVICE. I had a few issues I needed looked at. My e brake was felt…read moreas if it was stripped out and not working properly. Ended up being told my passanger rear brake caliper rotor needed replaced. I had a throw out bearing going out in my clutch and my cv joints needed replaced. After the repairs I had a brake still sticking. I took my car in 5 times and each time was told they couldnt find anything. They couldnt get the brake to stick. Fast forward a couple of weeks after the last time i sent it i was heading to work and my whole brake system locked up. Drove it to the nearest mechanic and they said my whole driver rear caliper brake rotor had seized up. Anothe 750 dollar repair... brakes are still sticking. Finally found a real honest compatrnt mechanic who looked over all the work and discovered my brake pad had been out on incorrectly. Causing all the repairs to the brake rotor and caplier to be not fixed and ruined yet again. The new mechanic told me due to my car being a manual a transmission flush was not something i could have done for my car... the amount of time they charged was incorrect and on too of all that when he went to check on the work done my transmission fluid level was low. He said when you replace xv joints sometimes the transmission fluid will leak out. Literally everything this mechanic at ATSI touched was performed wrong, mis diagnosed and clearly not looked at properly because all issues could have been fixed if they were just looked at in the first place. So i desputed the bill and wong the dispute. The manager Gabbie was not happy about that and reached out saying she would be fighting it and all forms of communication would need to be done thru the company from here on out. Yet she reached out to a mutual family member to bash the fact i disputed the shotty work (at best) and involved outside people in our business transaction. Bottom line this company was incompetant to do the job, cost me 6 weeks of being out of work due to their failure to diagnose, fix properly the things needed on the car, and then when telling them something isnt right FIVE MORE TIMES still failed to do their job. It was a nightmare that took 6 months to be resolved and it also cost me a new transmission that i have not yet decided to sue for compensation. And the level of professionalism was at an all time low. I WOULD NOT RECOMMEND THIS SHOP FOR EVEN AN OIL CHANGE seeing as a simple brake job they couldnt even out the brake pad on properly. If you do use them oay with credit so you can dispute the crappy service you receive. Save yourself the trouble though and go somewhere that knows how to properly diagnose and fix the correct problems the first or even SECOND time. 5 times and 2 mechanics and 6 months after the initial visit i finally got my car fixed and fixed correctly.

I bought a 58 year old copy of my first car out of college. Like any smuck, I didn't drive it…read morebefore I paid for it and had it shipped to Lawrence. The result was a car with a nice body, but a bad engine and transmission. Fortunately, I found Tim at A-1. Despite some health issues on my end, he followed through sourcing a new(to me, but old) block, all of the machining and subsequent rebuilding, transmission overhaul and reassembly of the car. His shop may not look the best, but the work is top notch. I can't recommend A-1 stronly enough, especially if you have a classic car.

From start to finish Tim was unprofessional to say the least and his attitude was one of that he…read morewas doing a favor by even talking with us. The transmission overhaul cost over $700 and that was just his labor and parts, he did not even put the vehicle on his lift and take the trans out to perform the overhaul. Once the transmission was reinstalled and the vehicle was back on the road the transmission made more noise than before. The truck was taken back and he mentioned it was noisy and that he could not hear well enough to diagnose it so more money and repairs were done. Once the time came to do another test drive he proceeded to say that there is nothing wrong with his work that "this transmission" is noisy by design. Interesting that the trans before his repair made less noise. Last a good friend of mine went with me in case I needed a ride if the truck was to be kept until later in the day. My friend and Tim small talked about cars and during the test ride Tim said "Your friend seems to know everything, why didn't he fix it?" So everyone Mike is not trustworthy, credible or a person of integrity.

You want an honest and straightforward mechanic who knows his stuff and can think outside of a…read moremanual or computer reading? Big Bill is the real deal. He's old school--uses all his senses to diagnose the real root of the problem and solves it using mechanical know how. He has welders next door, he rebuilds engines and transmissions, or he'll just do a quick oil change. Honest prices, no bs approach. I'm a hobbyist mechanic and when I need something done that's out of my league, this is the first shop I'd go to.

Big Bill answered the call on a Sunday evening on Memorial Day weekend for me, drove to where I was…read moreand helped me with my broken down truck. He gets my recommendation above anyone else!

I scheduled an appt. to have the wiper fluid tank replaced. They were so considerate and of such…read moregreat integrity they decided NOT to do the work since it's in almost irreparable condition. Marcos informed me where the nearest salvage yard is. And I will be driving my car there tomorrow so I can help the world do away with an obsolete motor vehicle. /Sarcasm

Ive heard great things about Slimmers but all I can say is that I left incredibly disappointed…read more I brought my car in to see about getting the AC fixed, they told me I needed a new radiator and AC unit so I listened and paid 2k to fix it. When I got it back I was super happy because it took about 3 weeks and I needed it back. But immediately after I noticed a lot of HUGE issues, car wouldn't accelerate, wouldn't turn off, wouldn't lock or go into park. I had to get it towed in, and they said they'd take a look at it. The receptionist woman was very unfriendly on the phone and in person, which was shocking because most of their other staff seem very polite. When they had it they said they'd fix it in the next week and it took them about 3 more weeks to get it back to me. Then finally I get it back for the second time, and my door dont open from the outside. I emailed them and told them about this issue and I was not rude or anything but I felt like the email I received back was very unfriendly. When I told them about this they told me not to take it to them if I cant trust them with my vehicle, which seems redundant since they are the reason I dont trust them, when I obviously trusted them enough to bring it there and to give them the opportunity to fix whatever mistake was made. I am a young woman and honestly felt a little taken advantage of and or not taken seriously whatsoever. I also received a couple voicemails saying essentially they didn't know what they were doing and they'd never worked on this type of car before (Hyundai Sonata), so Im not sure what "trust" they expect when they treat their costumers like this. They seem to lack a lot of basic costumer service skills and knowledge. They deal with a huge part of peoples lives (their vehicle) and people are bound to be frustrated when stuff is wrong with their car, so if they dont know how to deal with that they just shouldn't.

My girlfriend and I received help from both Tina and Nick, and they were incredible! I was very…read morehonest with them about us not knowing too much about cars, but I had some skepticism about some pricing and other options. I asked them multiple questions (often belaboring a point) and they remained calm, respectful, and helpful. Would gladly come back here in the future and recommend it to my friends. Interior was, the diagnostic report was extensive and highly detailed, with quotes for all recommended service. Tina made it a point to mention that all information in the report is intended to be for the consumers benefit, and that just because it is included doesn't necessarily indicate a replacement is needed immediately, but rather that it outlines something within the car isn't working as intended. I appreciated her openness. Great place!

Do not take your vehicle here. They will charge you thousands of dollars and leave your car in the…read moreexact same broken, unsafe condition with no resolution. My car entered Don's Auto Center on January with a stalling issue. It is now June, and after they charged me $2,529.47 and installed three separate fuel pumps, my vehicle is in the exact same inoperable state it was in five months ago. They were about to install a fourth consecutive pump onto the car rather than admitting they couldn't properly diagnose the underlying issue. Enough is Enough. Their business practices are completely untrustworthy. On one of the stalling occasion, my check engine light came back on immediately after a "repair." I scanned it myself and found the exact same fuel pump codes. When I brought it back, the technician pulled up a circuit code and explicitly asked the manager, Joe, if he should clear the code (turn the check engine light off.) Joe told him yes. They completely gaslit me, claiming the light was just because my gas was low. I left, filled the tank, and the car violently stalled out in 4:00 PM traffic less than 20 minutes later, leaving me stranded and shaking while cars honked and swerved to avoid hitting me. As a woman, dealing with this establishment has been a nightmare. The gaslighting, the flat out dishonesty, the lack of responses when emailing or texting when I'm just trying to figure out what's going on with your vehicle is unsettling. How many fuel pumps should I allow them to put on my car? This fourth fuel pump was the last one in the world and then they were obsolete as what I was told. I asked them OK so if this one doesn't work then what? They said to take it up with GM dealer. Instead or admitting they were stumped and offering a refund, the General Manager, Ricky, officially banned me from the property, canceled my warranty, and refused to pay for a $105 out-of-pocket towing fee caused directly by their failed repair. When I safely removed my property from their lot and attempted to voice my experience, the GM immediately sent me aggressive legal threats via email to intimidate me into silence. I am refusing to be bullied. They took $2,529.47 of my money for a repair they could not successfully complete. Avoid this shop at all costs unless you want your time wasted, your money taken, and your safety put at risk. Everything I've said, I have actual proof and receipts of. If they respond in any kind of way to try to discredit it what I'm saying it's all a lie.

Commenting in hopes someone sees it before hiring Harris to do any work. They've had my truck on…read moreand off since August 2025, and it's now October. My truck was blowing hot, and I assumed I had a ac line leak. They told me there wasn't a leak, just the control panel needing replaced. They charged $350 to do this, and when I got the truck back it didn't blow at all. They continued by putting 3 or 4 new control panels in, and in the end said they finally fixed it, but now there was a leak and needed another $530 to fix it. I ONLY agreed to continue because they confirmed the truck was blowing properly now. I took it home and it's not blowing at all again. I went in today and they now say it's likely not the control panel at all, but they only agreed to refund $335 dollars or leave the truck with them again after being argumentative and treating me like an idiot. My issue is simply the fact they tried the control panel multiple times, never fixed the blowing issue, lied and said they did so I'd spend another $530 to fix the leak, and now they say it's not the control panel at all. Such a scam. Stay away!!!

I have been servicing my vehicles for over 10 years and been satisfied with the quality and the…read morepromptness of the service. I just made another appointment for next week.

TRUST- that is what Richard's Westside 66 is all about. They have been providing impeccable…read moreservice for my car for about 22 years. Richard is extremely knowledgeable and honest. You can believe what he tells you! He is one of those dying breed who value their integrity, honesty, and reputation above all else. I would rate Westside 66 as 10 stars if possible.

Absolutely the best quality you can trust service in Lawrence, Kansas. Also the only full service…read moregas station that pumps it for you old school style. You do get what you pay for. Car wash? That space mostly is parking for overflow vehicles. Awesome business but schedule way ahead for appointments anymore. I have all my service done there or where they send me at times. I also rely on them to approve or disapprove most all of our previous used vehicle purchases. How I do go on! Trust me I could. Just go there soon..