The Professionalism, the quotes to let you know what is needed . They're up front and will not…read moresurprise you with " Surprise/ unauthorized charges. Clean and comfortable waiting area, a great coffee bar and did I mention the Staff? Professional, compassionate and show a deep general concern for their customers. They are the BEST and I "HIGHLY RECOMMEND " Marcos Auto Service. You will not be disappointed!

Wow, what an amazing place. The service there was fantastic. They are the best. I would recommend…read morethem to anyone. Great customer care. This is definitely on my list for my new auto repair shop!

Great services on complicated issues. My info display went out on my 2014 Audi as well as my…read moreconvertible top stopped working. They did a GR8 job fixing both as well as providing the 100,000 mile maintenance.

Somehow wires got crossed and Stammtisch was told I was looking for service; I was not. But, once…read moreI said "no", Stammtisch backed off immediately and apologized for the contact - even though it was of someone else's doing. Definitely a good business.

Excellent experience from start to finish. The mechanics were knowledgeable and honest, and the…read morerepair was completed on time. My car is running perfectly now.

A bit more expensive than the competition but a job very well done. Replaced all brake rotors and…read morepads while I waited.

I had a flat tire and brought my car in with no appointment, just a call to tell them I was coming…read more They had me in and out within an hour, even with the parking lot full of cars. And since I bought my tires from Firestone, there was no charge for the fix. Thank you for making things so easy for me. Another visit: Smooth, easy, painless process to get my car serviced. Thank you to the Firestone staff for having me in and out quickly even when I added a service onto my appointment time.

Don't go to this place if you don't want to be scammed! Asked for a quote to fix my passenger…read morewindow and was very specific that the problem was the window regulator. They told that they'll have to see the car. I brought the car already with the door panel opened, showed that the motor was working but the clips that hold the glass broke but they insisted to just give me a quote without drop the car. Two hours later they called me with a quote of $480 to fix it. I rejected and to get the car had to pay $113 for "inspection". The plastic clip broke was even at the exactly same place that I saw inside the door before, they didn't touched the car... The so called "inspection" costed more than the whole window system (not just the clips). Unfortunately that's how those place make their money, but hopefully this information helps others to not be scammed!

Super quick oil change and very efficient and knowledgeable. I would go back here again!read more

This is my #1 go to for oil changes! The gentlemen that work there are always so kind and seem very…read moregenuine and that for me is EVERYTHING. Not to mention they do a WONDERFUL job with my vehicle in a very short period of time!!! SUPER QUICK!!

Awesome place. You have expert mechanics who are great at what they do. They are much more…read morereasonable compared to the dealerships. My wife and I have trusted them for years. The best!

I can't say enough good things about Jae Lee and Ark Auto Solutions! About a year ago, I brought my…read morewife's Honda in when one of the rear shock mounts needed work. Jae took care of it quickly, professionally, and at the best price out of all the shops I had reached out to. The quality of service and honesty really stood out to me. Fast forward a year later, the other rear shock mount needed replacing, and we were also dealing with a frustrating issue of rodents chewing through the EPS harness. I asked Jae if I could bring him a new harness and have it installed with added protection using flexible metal conduit and rodent tape. Without hesitation, he told me it would be no problem. I dropped the car off at his shop, and a few days later it was ready, problem solved. Everything was wrapped and secured exactly the way I requested, giving me peace of mind. Jae goes above and beyond to make sure the job is done right, and his pricing is more than fair. If you're in the Longwood area and need a reliable, trustworthy mechanic, look no further than Ark Auto Solutions. You'll get outstanding service, honest communication, and work you can trust. I highly recommend Jae and his team and will definitely be back again when the time comes.

I had an issue with my cars ac. I went to two different shops, that priced me at 700$, took my car…read moreeach time for a week, and brought it back to me with the same exact issue. I let them take it in again (rented a rental car again), but the second I got my car back the issue persisted. At that point I asked for my money back and walked away. When I went to pep boys, they charged me for evaluation, but came back and said it'll only be 300$ and will take a day to fix! I was thrilled. I got my car back and the issue was fixed! However, the second I tried to pull my key out of the switch, the key broke. I got back in, explained I gave them a perfectly working key, I'm incredibly happy with the work, but let's fix this key so we can all walk away feeling happy. The shop manager got crabby and suggested I'm trying to trick or cheat them (not true!) but agreed to pay me back after I fix my key, and so it was! I am writing this review to praise pep boys for fair prices, decent work, and keeping clients happy. It's important to give credit where it's due!

Called to see if they do drain and fill for trans was surprised when I was told yes. They were…read morecertain they could get it done and was given a very fair price. I show up and all I said was I had an appointment and the mechanic said he won't work on my car. I was very confused and rather angry instead of wasting my time driving out all they had to say was "we don't work on transmissions" and that would have been that.