I bought new tires from a different discount tires location less than a month ago. I got a low tire…read morepressure notification this morning and realized I had a nail in my brand new tire! I came to this location without an appointment. Jeffrey helped me, and he was awesome. He was kind, efficient, helpful, and knowledgeable. They fixed my tire free of charge and had me in and out in about 45 minutes. 10/10 recommend!

I'm absolutely LIVID. I needed a patch on my tire, the front desk couldn't confirm if it could be…read moredone. He told me because of the age of my spare, if something went wrong with the patch, I had to agree to buying a replacement. I was disappointed but I agreed because I understand the risk. The gentleman at the desk told me it would be ready around 5:30. HE FAILED TO TELL ME THEY WOULDN'T CALL ME WHEN IT WAS READY AND THEY CLOSE AT 6PM! I have to spend the night locked out of my home because they have my car AND my keys. Not only do I not have my car for the night, I have no idea if the work was done. I am in awe the insanity of this situation.

We went to Goodfelo's on a Saturday when our car decided to start shaking when we accelerated…read more Hardly any other car shops were open on this Saturday, so we appreciate their hours! Goodfelo's gave us a quote of $75-$150 for the diagnostic fee which seemed reasonable compared to others. We had the check engine light on and also the TRAC off light on, they charged us $75 for our diagnostic fee. They started work on Monday and we had the car by Tuesday morning. They replaced a coil that went bad and our spark plugs which weren't causing the problem but they said they were very old and recommended it. I like that they ask you first what services you want them to perform before they just do it. Our total for diagnosis, the coil and the spark plugs was $600.

Very hard to find a honest mechanic these guys are top notch .They will not fix something unless it…read moreneeds to be fixed. The honesty and integrity is what keeps me coming back .I had extensive work done on my car nothing but five stars. It has taking many years to find a shop like this if you have a problem with your car you should check these guys out they will really take care of you ,they are priced Right extremely honest good and people .

My experience at this Firestone is a horrible . I was there last year to buy a set of 4 tires. Then…read moreon May 24, thee2025. I had a flat tire, the person helping me was LIZZZ, this woman is incompetent, all my information was wrong, email, name ect. I asked for this to be corrected, the only thing she corrected was my e mail, not my name. My name is Randy on their computer according to them, I have one name and they stole it and replaced it with a new one. I was constantly been called Randy?? I waited for my car to be done at the shop. I kept on telling them my name is "LAURA" and no one cared. They did not change my name on the computer system and I received a e mail with a headline , Dear Randy

I typically go to the location on Narcoosee however due to their limited specialty techs I ended up…read moregiving this location a go. They had more diagnostics techs on staff so more flexibility in scheduling an appointment-something I needed sooner than later. The team itself was very efficient, offering the friendly, casual atmosphere. Though I said they could have the day they attended to my vehicle right away and finished in a shorter time frame than other locations I've been to. Also the manager took time to come out and say hello when I was checking out which is always appreciated and adds a personal touch and confidence boost that this is indeed a location that will do what needs to be done and fairly. Pricing was fair and in line with industry, Unfortunately my issue was not able to be corrected at the location due to it being more electrical in nature (they actually waived the diagnostic for me since unable to assist) but they did provide me recommendations on where to go for next steps. This is how I'd prefer it- instead of a branch simply tackling the project on their own and charging for things that would not actually help to get money and just to patch up to move the customer on the way to find more trouble down the road (literally). I'll definitely be returning personally when my next car need arises. If you're not sure of whether this location is or isn't for you I recommend giving them a go!

This is an amazing shop for tires, me and my family do not engage any other tire shop be it…read moreshopping, alignment, or fixing a flat. 100% reliability and terrific value!

Still continue to trust the people and this location with our tires services. From purchasing new…read moreones, to the free air when needed, or free tire rotations (if you purchase tires w/them). They make things easy and affordable. Will continue coming back here.

once again, came here and left satisfied! I truly recommend coming here for tires, repairs and/or…read moreoil change. I've been coming here for years and trust Alex and Rick with my car every time! Thank you

Was referred to RICK at Royal One by my favorite mechanic... Sami at Vimar Auto. Vimar gets all…read moretheir tire work done there and that was good enough for me. I've used Royal One 4 times now and should have written a review before now (sorry Rick!) but just didn't think about it. This last time I was at Sami's picking up my car after a minor repair when he mentioned my tire was not holding air and I should run by Royal One on the way home. I did... and it was good I did, as the tire was cut slightly on the side (old tire) and wan't holding air for more than a few minutes... I would not have made it home. It was only a few minutes before closing (they were actually closing the door when I pulled in) but Rick and the guys jumped in and, when they figured out the tire was not fixable, they just LOANED me a used tire until mine came in. They had me back on the road in just 15 minutes and I went back a few days later to get my new tires put on. They gave me a slight discount plus didn't charge me for the trouble they went to to loan me the used tire. They always offer GREAT SERVICE and are a FAMILY OWNED business... so if you like to "buy local" and keep your money in the community (instead of having the profits shipped out to the headquarters of some national chain), then you really should use Royal One.

I would definitely recommend this location to anyone that is looking to upgrade their rides. "G" is…read morea great Technician and very helpful. He goes above and beyond to satisfy the customer. And Victor is great with Sales and helped me with multiple rims to look at so I can compare them and pick which one fits best. This is the second time purchasing rims from this location. I love this place. Helpful, Reliable and very fast service. This store is the only one that I will go to.

Well like I love the way that victor and he's crew treat me and my family the best place ever I…read moresend everyone this way he's the best

Quick and affordable service. Friendly staff willing to help. I recommend having cash on hand as…read moreit'll save you a few bucks.

This company is as good as it can get. They are honest, reliable and cheap I have shopped around…read morejust to prove that they are the best, and its proven every time... yes they are!. I have been going there for years to get my tires but this time i went for my brakes my husband took my car to tuffy's auto and not only it took a long time to get the quote but they came back with a $900 estimate when the guy started to say i will advise you to... all i heard i will advise you to run so i did. I went to auto zone bought what i needed for 106.00 and tires for you only charge me a fraction of tuffys labor charge... Thanks tires 4 you you guys rock!!

Brought my truck in for an alignment. Was in and out. Price was very reasonable. Will be using them…read morefor all of my alignment needs moving forward. Good work!

Brought my black F250 several times through the months of February and March 2025 to address…read moreseveral screw ups from this shop pertaining a poorly installed radio that did not work and shorted the truck battery. Still the radio is not fixed, and to ad insult to injury my jumper box was missing when the truck was returned. Stay away!

I am extremely grateful for the excellent service that I received this evening at The Firestone…read morelocated 7727 University Blvd, Orlando, FL. I had a nail in my tire and I arrived at 5:45 pm and by 6:00 pm I was able to drive safe to my house. I had stopped during my lunch hour and asked DJ the manager, if I could come back after work. They close at 6:00 pm, but he said that they would wait for me. I had called other places, but they refused to help me because of the time. Not DJ, he even called me and let me know that he had reserved the tire for me and that Abdul would wait for me to install the tire. If I had gone home with that tire, I would have had a flat in the morning and it would have been hard to get it fix and be at work at 7:30am. They were my angels. Thank you DJ and Abdul, I will never forget what you did for me. God Bless you, Gladys Garcia

I called this Firestone to make an appointment to have my tires aligned, and I spoke with someone…read morewho was super helpful and efficient in helping me make the appointment. I came in the next morning for the appointment where I was greeted by Trevor. He informed me that I did not have an appointment. I showed him my call history and told him that I called the day before and made an appointment. He said that it wasn't their phone number, so I showed him on google where it is the phone number connected to his location. He seemed inconvenienced to accommodate me, but agreed to fit me in. About an hour later, I received a phone call where Trevor told me that I needed a brake fluid flush, a coolant flush, and a spark plug tuneup. I told him that I just had my brakes replaced and just got a new engine with new spark plugs. He continued to advise me that I needed these services and specifically told me that my brake fluid failed a test of some kind. I called the people who replaced my brakes, and they assured me that I did not need a brake fluid flush. I confirmed that my dealership did a coolant flush and replaced the spark plugs. I tried to call back but was left on hold, so I hung up and returned to the dealership. I told Trevor that I had confirmed that my car doesn't actually need any of the services he said I needed, and he rather snarkily responded "it was a simple recommendation based on the mileage." My impression of this interaction was that this Firestone location was actively trying to sell me unnecessary services either 1) knowing that I didn't need them or 2) without confirming that I did need them. It left a bad taste in my mouth and I will not be returning to this location.

3.5 if I could// This location is really organized and…read moretypically well stocked however my issues come with the general traffic flow. A line for the checkout took over 7 minutes to get through this time and - although quick last time- I had to wait about 5 minutes for a representative to come over to check my ID. They sample pretty frequently here, but you do have to go during lunch hours to try getting a good variety - otherwise it's propel and an ice pop. The gas line is also pretty horrendous - although it mayyyyyy be worth the .30cent difference. There were many near accidents when people would leave the gas pump just due to general signage issues. Although not all of these are Sam's specific (and more due to the guests), these matters could definitely be improved with better guidance from team members on which checkout lines are open and organization.

I use the online order pick up frequently, my experience is usually pretty good, but I would…read morerecommend planning ahead on when you plan to pick up, I have been when all the spots are full no place for me to park and I've had to wait 45 minutes plus for my order to the point where I went inside and got it myself. But that was a one off experience and hasn't happened again, so just make sure you go at all hours and you shouldn't have too much of a problem The employees are always so nice. I usually have my dog with me when I pick up and everyone has been so friendly with him. Inside the store is also very clean and easy to navigate, just it's always busy like we all know these stores are, so I prefer the pick up option.