Very unprofessional and prejudice also. I went once and gladly never returned. I can't speak on the…read morequality of his work because his demeanor and comments overshadowed his skill.

Paul's dental work is outstanding. And so is his price…read more After establishing my grandchildren with Paul, my daughter had a switch to another insurance company, United Health Care. Paul would not take their insurance. It didn't pay enough. (An established patient) I was extremely disappointed. I wouldn't have bothered taking my daughter's family there had I known how strict he was about different plans within good insurance companies. I was with him since starting his practice.

Hoooolllyyy cow! My very first visit to my new dentist revealed not 1, not 2, but 3 cavities on 3…read moreback teeth. I guess this practice was going to let it get to the more expensive crown route. Wish I would have left sooner like others I know.

the absolute best dentist office! everyone was extremely nice from the front of house to the back!…read moresuper clean and welcoming and the prices (non insurance) are especially amazing! i actually can't wait for my next dentist appointment which is a wild thing to think! everyone was so informative and helpful it was truly a top notch experience

The entire crew led by Dr. Poole offer the best dental services i have ever had. Very professional…read moreeach and every time i have been there. if i need any questions answered or to be seen between appointments, i have never been turned away. The office is extremely clean and everyone always friendly and very upbeat. If there are ever any openings! i recommend them HIGHLY!

This practice does not give accurate cost of procedure before work is done but expects immediate…read morepayment with no invoice. Puts nothing in writing and denies oral agreements. The dentist, Terrance Poole, spends little or no time with patients and charges for "his time" not for service. He admits to being "lazy" with follow up for returning phone calls and answering concerns of patients. Office staff is uninformed, dismissive and unhelpful. I will never return to this office or recommend this dentist to anyone. I am still in the process of reporting his deceptive billing practices to the American Dental Association. I feared bringing up issues while I was still waiting on my implant to be completed. There was no follow up on completion and I have I issues and pain I will need to review with another dentist.

This dental office has permanently changed my life in such a negative way that this review had to…read morebe updated. I got talked into a consultation for crowns on my front 4 teeth - "to improve" my smile. Dr. M S played on an insecurity and I fell for it. Two days before the appointment I called to cancel. I had changed my mind. My gut was screaming at me to not do it. I told the office manager, Ms. M that I wanted to cancel my appointment. She said, "Sure, no problem. Can I have your name?" I gave her my name and she sucked in her breath dramatically and said, "Oh no, Michelle! You can't cancel. Dr. Marc has allotted 2-3 hours for you. There isn't enough time to get patients in to fill those slots. Why do you want to cancel?" I told her that I had changed my mind. That I didn't want to go through with the procedure. That I was extremely anxious and that my gut was telling me not to proceed. She said, "Why are you so anxious? Dr. Marc is one of the best. He does fantastic work and you'll be very happy with it when it's done." I started to cry. I told her I did not want to do it. She told me that I could not cancel the appointment. And against my better judgment I went to the appointment. That was the start of permanently ruining my teeth, my speech and my eating. My life has been turned upside down. The very first day when the numbing wore off I had searing pain in my teeth. I had extreme cold and heat sensitivity in my teeth. I was drooling and had a terrible lisp. I was told that it was because it was the temporary teeth and the permanent ones wouldn't cause a lisp and that the pain would go away with time. It did not. I called several times and had a few visits and many, many X-rays in the four month period after the first visit to get the crowns put on. Why? Because I was in so much horrible pain that I couldn't eat and I couldn't sleep. I was told that nothing was wrong. Well, I had abscesses! And my teeth had died because it had been left for so long. It took 4 months for them to find the infections and by then it took 4 rounds of antibiotics to bring the infections down. Which destroyed my stomach. I had pain up into my nasal cavities and cheek bones but I was told that there was nothing wrong with me for 4 months. I was then told that I needed root canals to fix the damage. Dr. M did the two root canals. And I still had terrible pain. I was told there was no reason for me to have pain and was being treated like it was all in my head. So, they finally decided to do a 3d panoramic X-ray. I had to see a specialist. I needed an endodontist and would likely need an apicoectomy. Surgery! I found an endodontist in my insurance network, since the one he referred me to and sent my X-rays to were not in my network. But they would not send my endodontist my X-rays. The X-rays were requested multiple times and were never sent. I had to go to their office and tell them that I wanted my X-rays for surgery. The endodontist said that there is significant bone loss due to how long the infections were let go in my mouth. Four months of ignored infections caused permanent bone loss. I had a new hydro-therapy procedure and the root canals redone. I was told that the root canals had not been done properly and the infection had not been properly cleaned out. I still had infection in my teeth 5 months on from getting the crowns. I have not had the apicoectomy. Yet. It is likely in my future because I still can not eat the way I used to. I can no longer tear or rip foods with my front teeth. I can no longer eat anything chewy or bite into things like crusty bread or bagels. And forget about ever biting into an apple again or eating corn on the cob. I still have pain in front teeth when there's any kind of pressure on them, ie - pushing with my tongue or my teeth coming together. It's been a year since the initial procedure and I still have pain. Oh, and I still have a slight lisp. Yep, at 53 years old I now have a lisp because of this dentist! I was also told that losing those teeth completely down the road is still a possibility. What a nightmare! Who wants to hear that they may lose their two front teeth! All of this has cost me thousands and thousands of dollars. When me and my family left this practice after what they did to me I could not get my dental records and X-rays sent to my new dentist. The office requested multiple times, and just like the endodontist, could not get them. I had to show up at the office and tell them that I wanted them sent right then and I waited in the office until they sent them over. If you value your teeth, your health, and your money then you should avoid this dentist office at all costs. My life has been permanently altered by this office and I will never eat or talk the same again.

I broke one of my molars and was in pain. After calling around to multiple offices (including my…read moreregular dentist) no one could get me in in a reasonable amount of time. Someone recommended Silverman and I called them, they were able to get me in right away. They fixed my broken tooth in less than an hour and were very upfront and transparent about cost. I also had to take an 18 month old with me to my appointment, and the whole office was so patient and kind to help out with keeping her entertained during the appointment. Highly recommend!

1st time there and it felt like family! Extremely professional and very thorough and caring!read more

I love having my teeth cleaned by Tina, RDH. She is amazing & always has a smile on her face. I…read moresaw Dr. Gade & she was great! Very informative & answered all of my questions. Everyone in the office is friendly & I can say I enjoy going to the dentist now.

Was referred to this location when I had a broken tooth. Had no appointment but was told that they…read moreaccepted walk ins. Called them and they said come on in and they would be able to take care of my problem. Had to wait a couple hours but found that acceptable under the circumstances. Everyone there was very nice and understanding about my issues. They got me in explained cost and procedures and took care of my problem. Would recommend them. Professional and understanding. THANK YOU Dr Mark

Nice dentist I've ever had and I'm scared of dentist. I…read morewould recommend to anyone if if not an emergency. I use for cleanings just like a normal dentist office. Had more dental work done than I ever wanted but no matter who you see my experience has been amazing. I've been to the Florence location as that's where the lab is and just as wonderful there. Keep up the great work.

Unfortunately nobody likes the dentist. Nice teeth or not. And I have struggled for months trying…read moreto find a dentist, let alone a good one. With that being said I've had 2 root canals done here and both went swell. Made me feel at ease, broke down the process for me. Even going to bat for me with fighting my insurance for the crown because lord knows insurance companies want you to pay so much money to be covered then don't wanna cover you when you actually need something done. But definitely a good job for sure and my teeth feel better. Receptionists are always nice and informative, and Dr. Omar Almakky was very nice.

Had been going to this practice twice yearly for 5 years. The original dentist sold the practice a…read morecouple of years ago. My last visit was scheduled outside my benefit coverage and cost me $181. The scheduled appointment was made 25 days before my contract renewal date, and I had to pay for that. I have had twice yearly insured dental visits for over 40 years and this has never happened until now. I shelled out $181 for routine maintenance and they couldn't have cared less. The office manager told me that it was my responsibility to know what my benefits were and that they had thousands of patients to look after. Even though I had to correct them twice before about my contract coverage being based on renewal, and not every 6 months. This is in addition to being criticized and harassed about having a gold tooth in the front which I chose to get prior to being a patient here. The dentist told me on every visit he could "fix" that for me. The hygienist one time asked me "if I was trying to look like a pirate". So insulting. These people are rude, oblivious, and incompetent. Now they have "thousands of patients" minus one. Go here at your own risk.

I have been a patient of Dr. Flannery for many years now and he is the best! I have had a fear of…read moredentists since I was a small child but since seeing Dr. Flannery I no longer feel anxious prior to an appointment. He has a great chair side personality and I always feel like I have a thorough checkup and professional treatment for any tooth issues.

Dr. Flannery has been my Dentist for 16 years now. Prior to his current office, he was with a…read moregroup and I followed him here, like many of his patients. His office is fantastic. Clean, current and friendly. Unfortunately "going to the Dentist" is never followed up with, "and I can't wait" or "is so much fun". But the staff at Dr. Flannery's office really makes the difference. His Dental Practice has expanded and he is now one of two Dentists within his office. I've been fortunate to have a few different Hygienists and can't say enough good things about Jenny. She's so nice and always so thorough. I've had a number of things done over the years. Cleanings, fillings, root canals and extractions. Always a good experience, considering the situation that is. Dr. Flannery also has a number of recommendations for other services such as Oral Surgeons and/or Orthodontists for additional services that he may not perform. I've fortunately/unfortunately used some of his recommendations as well and was pleased with the outcome. Look - it's hard to write a review on a visit to the Dentist. But if you think about it, it's what you put into it, really. Your visits to the Dentist are going to be a result of how well you take care of your teeth or how poorly you take care of them. Aside from that, yes, things will happen. I've been very happy seeing Pat and his Team for all of my Dental needs. Whether a planned visit or a last minute urgent visit, they've always been able to help and get me in quickly. Would I go back? Twice a year, at a minimum, absolutely. And you should too!!! Take care of your teeth and Dr. Flannery will take care of the rest! I'd add pictures of my teeth and mouth but that would just be weird. I also don't want to take pictures of the office, since it is a medial office with other patients, privacy, potential witness protection program participants and other teeth kinds of things.