Visiting Chicago when a crown on a front tooth came off. Dr Harada squeezed me in and did a…read morefabulous job recementing the tooth in place and even grinding a little off the back of the crown to eliminate the contact that caused the crown to loosen. Charming dentist, and very precise on making the crown fit perfectly.

I hate going to the dentist. I've had some bad experiences, and before going to Dr. Harada, I just…read moreassumed that I would never find a dentist that I actually liked. Dr. Harada has changed my perspective on dentists. He's very kind and explains everything he's doing before he does it. He doesn't chastise me constantly for this or that (seriously, dentists, why do you do this?). He doesn't try to fill cavities that are tiny/non-existent. He's up front with the work that you need done and when he thinks you should get it done. His appointments start on time, and he doesn't overbook himself. His staff is very friendly. He is reasonably priced. This is the first dentist that I have actually gone to willingly and regularly. I schedule my cleanings and keep the appointments. I know that doesn't sound like a huge deal, but to someone like me who has been afraid of the dentist her whole life, it's a BIG DEAL! I don't know that having a cavity filled can ever be an enjoyable experience, but it doesn't have to be one that requires a xanax.

I was taken in rite away, the facility is nice and clean. The staff is nice. Great location.read more

This is the best team I've ever had! They care so much and treat me with respect. They understand…read moremy needs and value my opinion.

FIVE+ STARS (*****) FOR DR. ADAM LAWRENCE! I was dreading having my 1st implant. This office…read moreextremely "Professional", the entire staff is first class! DR. LAWRENCE is not only an expert oral surgeon, but he handled my fears with his sensitive, gentle approach. He has a refreshing sense of humor and combines his knowledge with his kind, calming bedside manner. DR. ADAM LAWRENCE IS SIMPLY THE BEST!!

Had to get a molar pulled that was giving me trouble. I was not looking forward to getting a tooth…read morepulled after a bad experience as a kid (think foot on the chest and a pair of pliers). Dr. Patel and his team were able to settle me down and besides a little pressure from the pulling, I didn't feel a thing. I'm on day two now and I'm easily getting along on the prescribed Motrin for a slight ache in the area, most likely from the expected swelling.

Dr. Contos takes the time to explain proper oral hygiene, listens to patients concerns and answers…read moretheir questions. He is conservative with treatments and does not recommend unnecessary procedures. He is genuinely concerned about his patience overall oral health. My office visits are professional and efficient. I recommend him to all my friends and coworkers.

Mariah Delgado's conduct has frequently come across as rude and disrespectful. Interactions are…read moreoften marked by dismissive language, unprofessional tone, and a lack of basic courtesy. The company needs to discuss this behavior with its dental assistant.

Dentist had his own agenda about what HE wanted to do with my teeth which mostly consisted of…read moreremoval of some and root canals and crowns on others. I now have 1 lonely tooth on upper. Billing department is not adequate and you cannot get any kind of coherent bill. They have some kind of running total but do not show any amounts for insurance payments. Also I do not recommend payment before YOU receive your insurance statement.

Would leave a zero if I could. Please do not go here for your own good. Went for an initial exam…read moreand cleaning. 1. They said I need all my wisdom teeth removed though only two were impacted. None of my previous dentists ever mentioned this. 2. Didn't fully remove one of them causing multiple infections and extreme pain. And I still do not have feeling in part of my lip months later. 3. Went in due to problems and they basically forced me to do another procedure on the spot with local anesthetic and said I had to pay another $900 for it! On top of all that, the office manager, Nineva, was very dismissive and unempathetic. I wouldn't wish the past month of nightmares and pain on my worst enemy. The worst thing is I feel like all of this was probably avoidable. On the bright side, one of the dentists there, Jason Brenner, was very nice and did what he could for me. The oral surgeon was also professional in attitude, though I'm wary of his skills.

I have had a couple of routine check-ups and cleaning appointments with Dental Professionals of…read moreChicago, and they have done a great job both times. All of the staff there are friendly and helpful. The hygienists I've seen were both wonderful. They are thorough but efficient, and did a good job of making sure that I was feeling comfortable with every step of their procedure. I was also impressed by how the staff handled the follow up with my insurance company after they erroneously denied a claim. They handled the whole process, and were able to resolve the issue with minimal input from my end. If you are looking for a dentist in the loop, these folks are great. I would definitely recommend them.

Was referred for a service that cost me $950 UPFRONT and OUT OF POCKET…read more I would not recommend coming here. Was visiting Dr. Katz for the first time during a routine cleaning and was told that I needed a procedure done by a doctor named Dr. Russo of Peridontics, LTD. The desk attendant called Dr. Russo after my cleaning and I scheduled an appointment. Afterword, I asked her "now, they're in network, this is covered by insurance, etc?" and she assured me they'd complete and submit the necessary forms, etc. Prior to the procedure, Dr. Russo's office called and reminded me of the date/time for the procedure. I arrived, filled out forms, and they took me in for the procedure. I came out and the secretary (this is at Dr. Russo's) said I owed "nine-fifty." I said "nine dollars and fifty cents?!" while my jaw dropped. Apparently they charge upfront and expected me to pay $950 that day! If that was the case, WHY didn't they tell me that before I had the procedure done??! During the reminder call?? Nearly in tears, I was charged half the amount that day and the other half a week later. The secretary said it was Dr. Katz office that was supposed to tell me about the fee and paying up front. Later, I realized that insurance would cover a large portion--WHILE Dr. Russo was STILL OUT OF NETWORK, which Dr. Katz's attendant did NOT tell me even though I asked. Not only that, but after a single follow up with Dr. Russo, Dr. Katz officed called...and said that Dr. Russo AND Dr. Katz both think that I need to have an additional procedure done, even though Dr. Russo who did the procedure told me it was healing nicely and looked good when he saw me at the follow up!!! VERY UNPROFESSIONAL, COMMUNICATION NEEDS TO IMPROVE.

Agnieszka was my hygienist today and she was very thorough and detailed…read more I felt at ease during the whole visit. Professional and efficient front desk staff. Thank you!

Dr. Bartusiak is only a DENTIST not a BRAIN surgeon. It really is criminal and insulting to charge…read morea patient $200 for their first missed visit. Then drop the fee to $100. No posting of such a thing anywhere in his office to let you know this. But, no problem if they reschedule your visits. He does not care about patients. it is obvious that he only cares and practices for $$$$$$$. BEWARE if anyone decides to go here about this

Toplines: Don't Walk, (Run) Away from ORA Surgery and Implant Studio…read moreI think most people would agree, negative Yelp reviews shouldn't be thrown around if you had one bad experience at a crappy pizza place or maybe a restaurant where you landed a server that was just having a bad day. On the other hand, dental work in general, but especially the process of getting a dental implant and all of the phases and costs that go along with it, merits warning for others that are about to go down this road. How did I choose ORA Surgery? It was recommended to me by my dentist, who I really love and who represents quite the opposite of my experience here. Having not a clue as to how many appointments and how much money and time this was going to take, I didn't second guess or do my due diligence. That's on me. All in, I spent a fortune (over $6,000) out of pocket over a process of (over 3 years now) on an implant that failed and now I'm starting from square one. That doesn't include all the money they made from billing insurance, which it seems they stopped doing altogether from what I was told on my last and final visit. I thought I was going crazy, but I have seen some of the other reviews now it looks like I'm not alone. 1) ORA is way overpriced and the whole point is profit - not well-being, not customer satisfaction. I have now had time to do comparisons on rates for procedures with other providers and these rates (apples-to-apples) are way above the norm. They push the "boutique, LEED-certified, green, sustainable" claptrap on you to distract you from terrible service, price and results 2) MY IMPLANT FAILED LESS THAN A YEAR AFTER PLACEMENT - literally fell out of my jaw while I was sleeping - after I reported this, THEY did not rush to get me in - I had to bug them (several times) to get back in 3) Once I was able to get back in I was met with nothing more than a shoulder shrug, a restatement of "how rare" implant failures are, and a not-so-subtle inference that it must have been something (I did) to make the failure happen 4) As of even a few months ago, I was having to call and BEG THEM to send over a treatment plan with estimates. Called, emailed twice, never received them 5) The staff is insufferable - my process was long enough to see the front desk turnover TWICE. Rude wouldn't be the correct word - you can tell they have had complaints because you can physically see them biting their tongue to stop themselves from unloading. CREDIT: There were a couple "back of the house" assistants that were kind, professional, and seemed to understand that some patients may ask questions about why a procedure or timeline was necessary 6) The disconnect between the front desk staff and the knowledge of financials (or even how to get an invoice) is so very suspicious, but I now realize it's probably the point. 7) Good luck with any insurance - if they do submit they will remind you that the insurance probably won't pay, you have to pay them in full NOW, and they will do so in a way that says "we are doing you a really big favor" 8) You WILL get nickel and dimed. There is a 2% charge on cards - EVEN DEBIT! I asked if I could go grab some cash to avoid this (because who carries that much cash?) and they acted as if I were shoplifting 9) The process WILL NOT be explained to you, and they will shuttle you in to do an x-ray/exam/some other arcane procedure, and the main point is they want to do it before you find out how much it is going to cost you or if it's even necessary 10) The general vibe of the experience: "You should be so lucky we are even going to see you, now please pay us and don't ask any questions" Steer clear of this one, and I am imploring those that are about to start the implant process - take some time to do comparative research, it's a huge investment of time and money, and if you miss, it's a big miss.

I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.