called this place on Tuesday, March 10th and they said they'd scheduled an appointment for Thursday…read morethe 12th at 1pm. I get there and they say they never scheduled it, even though I literally called back the number I scheduled it from and said it never happened. Absolute horse shit. I had to take time off, which I don't get a lot of, to get this done and now I'm still without working AC and who fucking knows when I'll be able to get it fixed now. Thanks for nothing.

I went here because I've had a low pressure light on in my car and suspected a nail in the tire…read more They were close by and could get me in before a road trip so I first tried to go without an appointment but since I had my toddler with me and there was going to be a wait, the guy heading things up scheduled me for a spot later in the day when I wouldn't have to wait as long. I appreciated that a lot and came back, but they realized the nail in the tire is in a place they can't patch, and he said they don't do plugs at their shop. He didn't charge me for any of this and actually told me of a couple other places I could try IF I wanted to try a plug versus just getting a new tire right away (the tire still had lots of life left on it). I ended up trying the plug and so far so good, but I likely will go back to Mavis when it's time to get a new tire altogether. One star off because their waiting area isn't great and when you offer services that require more of a wait like they do, they really need a better waiting area. With a toddler it's hard to keep them from touching outlets or gross surfaces. Otherwise a fine experience.

extremely overpriced and rude! would never recommend to anyone. Never going back. Everread more

I had a nail in my tire and had gone to another tire shop it town to see if they could patch it but…read moreunfortunately the nail is in a location they couldn't patch (too close to the tire wall). They said if I wanted to try a plug that I should go to the Sweetwater BP, so that's what I did. It's a bit of a confusing setup because it's a gas station but they do auto shop work there as well. I parked and went it and had to wait about 15 min with my son before they were able to fit me in but then I just drove my car up to a door and the tech had me stay in the car and it took 5min or less for him to get the plug in. I know plugs can be a risk and they don't always work but they only charged $15 for the plug so I figured it's a risk worth taking and by golly it's lasted me a couple months now. I don't think it'll last forever but I'm happy to extend my tire's life as long as I can! The waiting area is SMALL and cramped, and not at all ideal for bringing a baby or toddler (I had no other choice). Not a super clean space but pretty on par for auto shops and I appreciate them getting me in quickly and doing a solid job.

Oscar and his son was helpful. Needed a new tire and they did it quick. Now depending on what time…read moreyou go, there is a little wait time. The value of their used tires were reasonable and I will highly recommend them if you in need of tires

Pressure light kept coming on. Took it to Allgreen. The man found and extracted the nail from my…read moretire, then plugged it. Took maybe 5 minutes. They charged less than $20. And this was after Mavis Tire down the road said they couldn't help me.

Miracle Toyota has been my go-to service center since I bought a lightly-used, 2021 Avalon in 2025…read more I did not purchase the car from this dealer, but I have always taken it there for service. Jurgen Mauras has been my service advisor since the first appointment, and he always does well to help me navigate service requirements and due dates. I'm lucky that nothing major has gone wrong with my Avalon so far, but Mr. Mauras has consistently kept me abreast of service advisory bulletins, recalls, or recommendations specific to my car. I obsessively research common problems, and Mr. Mauras has been very helpful in pointing out when I'm worried over nothing (or when it's worth a closer look). Moreover, he's always got a smile on his face when I walk in. "Service with a smile" is truly something he excels at! Service prices are always a pain point, but the guaranteed use of OEM equipment and fluids is nice security in light of the expense. I will disclaim that I've only ever had fluid changes and flushes, alignments and balances, and tire rotations at this service center. Thus, I can't speak to any major service or parts replacements. To date, I have never had an overtly negative experience at this service center.

I go for an oil change that went OK. But then they tell me I need my brakes changed. But to check…read morebreaks you need to take off the tire and look at it. They just showed me a video of my tire and then telling me my brakes need to be changed. I went and took off the tire and had some other mechanics look at it. I still got 20,000+ miles left on my brakes. I hope the service personnel is getting commission for stuff like this. Screwing people for the fun of it would just be next level wrong. To recap, get a second opinion before spending out $600.

Just got a set of new tires here. And was pleased with the fast and friendly service. I take my…read morevan here for oil changes and been having my Prius serviced elsewhere but thinking of just switching to here for everything. I don't know a lot about cars but I get a mostly honest vibe from them here. I don't like that it seems you get some lady off-site who answers phones. There was some communication gaps between her and the technicians but overall service was friendly and good. Definitely check out coupons online. And if you have a friend at Bridgestone then hit him or her up for a friend and family discount. That saved me $$ too :)

Can you trust them? I think that is the real question when you leave your car to be serviced. We…read moreleft our car for a routine oil change and tire inspection as one tire seemed to be losing air. We had an appt. at 4 PM and left it with them; knowing their last appt was 6 PM and they closed at 7 PM. I called up there at 6:15 to see if it was ready and I was told by the associate in the store that they were "working on it now." I specifically asked if it would be ready then for me to pick up in 20 -30 minutes as we were planning to go out to eat and could pick it up before they closed. She said "YES." We got there at 6:45 only to find that our vehicle was the "NEXT IN LINE" to be serviced. Forget the 4 PM appt. (Good thing we did not wait in person!) Forget the report that they were "working on it now "(30 minutes earlier) .... obviously a lie. They did say that they would be working on it until around 8 PM. So we went to supper; they had our contact number. I was called at 8 PM and told that the tire was punctured and "not repairable" and so I would need new tire(s). They could get them the next day. Car would have to stay overnight. When we went to pick up the car the next day, my wife noticed visible scratches on the body of the car near the driver's door and the fender around the tire. The service agent joined us in the parking lot and took pictures. (As did we also.) I was told that the manager was off for the next week but would get back with me and that the assistant manager would "definitely call me the next day or at least by Sunday." He did in fact call on Sunday and reiterated that the manager was on vacation for the next week but that he would "email her with the report and attach the photos and she will address this when she returns but it may be a week." I asked if he would kindly copy me on that email, and reiterated it for him (although they have it stored from my online appointment and account data.) It's been THREE WEEKS NOW AND NO CONTACT. This is a 9 year old car and so we were not as concerned about scratches as we would have been if it were brand new. But they were visible and obviously new as they were in a place we would see them whenever getting in and out of the vehicle. So, they lied about "working on our car" when they had not started on it yet and lied about contacting us with a remedy to the vehicle damage, and so now I wonder ... was the tire really IRREPARABLE? So I think before any customer uses this establishment they need to ask themselves this question: CAN YOU TRUST THEM? As for me and my family, we will not be going back. I have already answered that question.

The representatives have no clue what customer service is about. Customer before me came in the…read moremorning, were told to come back in the afternoon on, then told 2 hour wait. Then the rep held on to their key for over 20 minutes

Purchased tires on Costco.com, had them shipped to store for installation on my wife's Pathfinder…read more They called to schedule, setup a 10am appointment... figured we'd shop while they worked. When we tried to check in (at 10am) there was a line of people buying tires... so it took 30 minutes to hand over the keys. After walking around the store for twenty minutes or so, I get a call from the tire tech... saying he needs to talk to me about my tires. I go back to the tire center, and he says that because my factory tires had a load rating of 106T and my new ones are 104T... they can't mount them. For safety he says... right... not because the 106T tires would cost $300+ extra. For the record, the 104T has a load rating of 1984lbs... the 106T is 2094lbs. The most weight the Pathfinder is allowed to weigh is 5900lbs... WAY less than the (roughly) 8000lbs that four of EITHER tire could safely support. It took another 45 minutes for them to refund the installation charge, during which time I scheduled an appointment at NTB.

Yet another refusal to patch a small hole in a tire. Lame excuses, you must buy a new tire. I…read morefixed it (different tires, different vehicles) myself yet again. Just lying to sell tires. My family and friends will never do any business with Mavis again. Sad because my first experience was good.

Melissa and Chris are great! The team is always fast and efficient!! Nice new store as well!read more