I cannot say enough wonderful things about Dr. Hue Wen Lim and her incredible team! From start to…read morefinish, my experience was absolutely seamless. Scheduling was easy, the facilities were beautiful and calming, and everyone I interacted with was kind, professional, and clearly very skilled at what they do. Dr. Lim herself is a gem -- amazingly kind, easy to talk to, and she took the time to explain everything in a way that made me feel completely at ease. It's rare to find a doctor who combines expert care with such genuine warmth. Her team of smart, supportive women worked together flawlessly, making both my endoscopy and colonoscopy truly pain-free and smooth. And the best part? I walked out of my appointment with all my results and scans in hand -- something that, as someone who goes to the doctor often, I've never experienced before.

My loved one spent 5 days in the NICU Level II center. She wore phototherapy sunglasses while…read moreunder her light therapy. All the nurses really helped explain with visually showing us how the babies numbers were trending. A couple of the nurses even called us at home to share the overnight news. I felt my infant loved one was in good care. We were warmly sent off with sweet goodbyes when it was thankfully time to come home. Thank you nurses.

This "baby friendly" hospital refused to give my newborn formula even though I asked multiple…read moretimes. Not until she dropped more than 10% of her body weight did they finally provide some for her. I had other serious complaints (including obstetric violence) and asked multiple times to speak with someone and never got through to anyone. Do not deliver here.

After I returned home from Swedish Edmonds Hospital Emergency Room, I was curious to compare my…read moreexperience with those of other yelpers. Overall, if the reviews left by others are half way accurate there are many holes in their system of care that desperately need to be addressed--and corrected! I was treated well and was attended to in short time. I came in with a bloody injury on my ankle that was visible as I wrapped it in a white towel and put clear packing tape on it. In other words, I had a visible blood-soaked injury showing. So maybe that had something to do with the speed of their treatment. I also brought with me a large Ikea plastic bag filled with towels if the bleeding started again, some of which were heavily blood stained. The only reason I sought care at the ER was on the advisement of the nurse hotline who gave me a course of action to follow; I needed a tetanus and a medical provider to lay eyes on the wound. There was mention of admitting me to the hospital, which seemed overkill, so I told them I had to get to work and was already late. From my family group history, I know that this emergency room saves lives (when an ambulance arrives at the back with a patient about to expire). So, those providing trauma care don't let people die!

In my opinion, I wasn't happy with anything for my care. I didn't like sharing a bathroom with 3…read moreother rehab patients. that's just one thing I was disappointed with.

If there was negative stars that's what this place gets, This place is an absolute nightmare! My…read moredad has been here 2 weeks. Over medicated, ignored, no PT no plan to release. Not only has he not gotten better he's deteriorating. These people that run these places need to remember they'll be old someday and is this how they'd like to be treated? This place should absolutely be shut down. Our family plans on filing a complaint with the state and Medicare so they get their license revoked. If you care at all about your loved one do not let them go here.

Thank you sooo much for taking such great care of my Millie last night. I love my vet, but I have…read morenever experienced such compassion. A huge thank you to the triage team and a true heartfelt special thank you to Kylie and Dr. Hastings. You made us feel very well taken care of. We will remember you always. And yes Kylie, if we ever see you in a store we will definitely say hi and I will also give you a big hug. A couple photos to show off our baby this morning. Hugs of the purest gratitude Tammy Rondorf

the last thing a pet owner wants ahead of a long weekend is a trip to the emergency vet; actually,…read moremost pet owners i know aren't excited about emergency vet visits at any time of year but when they happen and you want to make sure your fur baby is ok, you go, regardless of the costs involved. late last week i made the decision to take my dog in with an issue i've seen him have before but this time all my efforts didn't curb the symptoms and i decided i'd get a jump on what promised to be a full emergency waiting room ahead of fireworks and loud noises. the closest VEG location to me is in interbay but when i called they suggested i go to lynwood, federal way or redmond because they were already slammed. so up to lynnwood we went and when we walked in, i got an introduction into how differently VEG locations handle things. each pet/human is greeted and triaged. the open concept of seeing everyone working and every other patient out in the open may be different from what you're used to but it demystifies things for sure. you're not left wondering what's happening to your pet behind closed doors. and in an emergency when your cortisol levels may already be elevated this is most likely a welcome difference in protocol. we were ushered to an alcove with a couch and someone came over with a laptop to get details and reasons why we were there. minutes later a tech and vet arrived and we talked to them. she patiently listened and said she'd develop a plan for how to investigate what was going on and in retrospect i appreciated that she didn't go straight to imaging and other costly testing but decided to go the route of labs/biochemical diagnoses to rule things like pancreatitis out. once she left us, i got a text message with a quote and link to pre pay. having done that, we waited a bit longer and another pair of staff arrived to draw blood. we were told it would take about 30min for lab results. we waited, we watched the staff moving around to different patients with different needs levels. eventually the vet returned with lab results and recommendations before another tech came with discharge papers and a goodie bag of sample gastrointestinal foods. all told, we were there about two hours and i was highly impressed with the level of service and care we received. things were clean, the staff all seemed positive about the company they are employed by and they genuinely care about delivering a high standard of care to everyone who walked through the doors, human and animal. one thing i appreciated was that the vet mentioned that i could call or email with follow up questions and also mentioned that if we needed to return, we could go to the interbay location because all locations are connected and would have access to his file/treatments. yesterday we received a follow up text to check on him, also encouraging calls if we have questions. VEG seems to have emergency veterinary service and human customer service dialed in. it's hard to know who and where to go in an emergency but i'd carried the VEG name and number in my phone for years without having a need to use them; now i can say that i'd recommend them based on our experience this past weekend.

3 yrs ago, we had to take our 16 yr old cocker spaniel as she was having seizures and she would…read morewalk in circles. Found out she had brain tumors and we had to put her down. The staff were so compassionate and understanding our grief. Another time, we had just adopted a kitty and she found my husband's fishing pole and got a hook in her mouth (catfish? Lol) we took her there and they cut off the hook and gave me medicine for pain. Whether you have an emergency or not, this is a good place to go.

We had to bring our dog in to be put down due to an emergency situation as our vet was closed and…read morecould not wait. The staff were very compassionate and helpful. Made us feel very comfortable and allowed us to take all the time we needed to say goodbye. The process was informative and our dog kept comfortable. Was very reassuring.

No one wants to have to go to an Emergency Vet, but Timberline is absolutely the place to go if you…read moreneed to! We called ahead and spoke with Dylan, who was calm, appropriately personable, and warmly welcomed us when we arrived. Very quickly thereafter, our sweet Sumo was seen by Taylor in triage. She was amazing! Taylor was kind, clearly communicated information, and addressed the situation with our kitten's best interest in mind the entire time. While I hope we never have to go back, I wouldn't hesitate for a second!

I took my dog here recently and I just gotta say -- this place is really great. It's an emergency…read moreand specialty vet hospital that's open 24/7, so when my pup suddenly got real sick in the middle of the night, I didn't have to worry about where to go. The staff was super caring and professional. They explained everything clearly, didn't rush me, and really made sure I understood what was going on with my pet. Even when things were stressful, they stayed calm and supportive. Other vets I've been to make you feel like a number, but here they treated us like real people and real patients. The waiting area felt comfortable and they kept me updated while they worked -- that made a big difference when you're anxious about your animal. I appreciated their transparency about costs and the care options too. Overall it felt like a place that truly cares about pets and their owners. Highly recommend Timberline if your pet needs urgent or advanced care. They made a tough situation much easier.

I've always had excellent service from Premera and they have a good network of providers…read more Note to people looking to save money with doctors and hospitals.... don't ask the doctor if they "take' your health insurance - of course they do. Instead, ask if they are in your insurance company's network of providers (or look it up on your insurance company's website). If so, then the insurance company has negotiated lower rates, so you end up paying less co-insurance/out of pocket.

Premera's customer service has been consistently disappointing. Communication is poor, and there is…read morea clear lack of follow-up when issues arise. Working with their affiliated pharmacy, Credo, only adds to the frustration--prescriptions are not handled reliably, and there is little accountability when problems occur. For the cost of this coverage, the level of service is unacceptable. Delays, confusion, and unresolved requests seem to be the norm rather than the exception. It feels like the burden is always on the customer to chase answers and fixes. Overall, this has been a high-cost, low-service experience. I would strongly recommend others carefully consider alternatives before choosing this provider.

Avoid this company at all costs! They allow their "caregivers" to verbally and physically abuse the…read morepeople they care for, yelling at them and throwing things across the room at them. When reported to management, they take the caregivers side and ask what the patient did to upset the caregiver. Then have the audacity to threaten to fire the patient if they continue to complain. I've never heard of a healthcare company that allows their staff to treat patients so poorly. The other comments are absolutely true. The quality of care that these so called caregivers provide is extremely poor. Do yourself a favor and find a company that cares about their patients rather than praising their employees for abusing them.

There are many capable, awesome people at CareForce that deserve the recognition they're due…read more Others are works in progress. I am fortunate for the one of you willing to overcome until others might realize their blind spots. It would be impossible for a Consumer/Client/Patient to fully prepare for every eventuality in the provision of their care. To them, I say always have a backup, a Plan B, just in case. Life's a journey and not all roads are paved. Health and well-being to all.

Smart, kind, and caring. I drive a long way to see them and they are so worth it. Love Dr. Clark…read more They are serious and dedicated.

My two mini poodles have been helped at VSC. I cannot say enough about the doctors and staff and…read morehow much I trust them. At this time, my 17 yo mini poodle is under Dr. Gokhale's care. He is so caring and always reviews history and details before deciding next steps.

I just lost one of THE BEST caregivers that works here. I am devastated. She likes me a lot but…read morefelt that my health issues weren't getting better because I only had her for a weekday and Sundays. She drives her own vehicle and that's freaking rare! The new Sunday caregiver is very sweet, works her butt off, and is an artist like me! She also lives about four blocks away from me and although she doesn't drive, she still managed to get a lot of chores taken care of. Hooray! Now, the bad part. Before I had M. as my driving caregiver, I had another great caregiver. Her first name also began with M. Ha! Anyway, SHE was amazing. And then, one Monday when she was supposed to start her shift with me, she didn't show up. I had her cellphone number and called her, frantically. Nothing. No calls. No texts. The supervisor called and asked me how I was doing with M, on my new weekday shift. I was surprised and told the supervisor that M. had not shown up or called. I was worried that maybe she had been in an accident or something. SHE didn't call Family Resource ever again. She just quit. I was so upset! And then I went through caregiver after caregiver after caregiver. I told Family Resource that they had one more chance or I would jump ship to another company. Oh, they begged me not to get another company. And they sent M., the most amazing and caring person I had ever met who was a caregiver. We hit it off from the first day and I requested that if she had any shifts she needed filled, I would love to have her. And it was great, until recently. She has children and wanted to spend more time with them in the summer, which I totally get. But...except for my Sunday caregiver, the company doesn't seem to be able to get a driver who isn't a complete flake. And the flakes are flaking out AFTER the company had assured me that they can get a person who drives. After a lot of "will they, won't they?" I am tentatively scheduled to have a driver tomorrow (Thursdays) to take me to a weekly medical procedure. IF no one bothers to show up or something else happens, I am going to find another home healthcare company. I have been dealing with the proverbial "bait and switch" crap for at least a year! This is soooo bad for my physical and mental health. This company never returns calls in a prompt manner. If you talk to one person one time and another person the next time, no one there has a freaking clue what's going on. Seriously?? Family Resource, get it together or I am done with your business.

Inconsistent with regular care. Poor to no communication…read morewhen caregivers call out. Caregivers not experienced and unprofessional. using phone during shifts, falling asleep, refusing to follow care plan. refusing to use appropriate safety equipment. No communication with client. All caregivers did not speak English well enough to understand them. All said they just arrived in the country. Did not feel safe having their caregivers taking care of my mom.