Allie is a 10/10 - so personable, knowledgeable, friendly, and made the process of finding a wedding dress so relaxing and fun! She was so friendly leading up to the appointment via email, asking all the questions to know my style & price range, picked the most perfect styles, and helped me find the one! I couldn't recommend working with Allie more! read more

I have had a wonderful experience at Alexandra's. Their team of stylists (shout outs to Justine!! ) is amazing. The team is very knowledgeable about the inventory and designers, and did a great job of listening to what I wanted when selecting dresses for me. My stylist made me feel comfortable right away and found me the perfect dress. read more

This is the place if you want the Say Yes to the Dress vibe (which I did lol). Over 6000 dresses in stock and their bridal stylists know their stuff. I would give 5 stars to the shopping experience and the actual dress. Taking away one star because after you buy the dress I didn't feel that communication wasn't that great when I was trying to buy extra lace pieces as well as the person who helped me try on my actual dress when it came in kept stepping on my dress. My bridesmaid actually had to tell her to be careful. read more

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This store is very well known and it is very busy. It's very overstimulating and because of that I wouldn't recommend brides to go here. Wedding dress shopping is a vulnerable experience, connected to lots of raw emotions and a busy, fast paced environment can make the experience emotionally confusing if you aren't sure of what dress you want. Nonetheless, my experience felt similar to when you buy a car and you're getting a sales pitch (in the classiest way possible). Every interaction felt like a possible transaction for them. I felt pressured in more than one occasion (I've been here three times for three different things) to make a downpayment. NOTE: this is a full service shop, meaning the helper picks dresses for you, you don't get to look around at the dresses they have. I understand why they do it this way, but there are many other shops that let you look at dresses... and that can make all the difference. read more

I am very surprised by the low ratings here but I had a great experience. Usually my reviews are only for restaurants but I feel the need to share my opinions here! I was recommended to this boutique by a friend who also found her wedding dress here - I was assigned a stylist couple of weeks leading up to my appointment and she reached out asking me questions so she could be prepared the day of my appointment. The day before my appointment, I had to change the time and luckily they were able to accommodate a different time for me on the same day of my original appointment date but this meant that I had to be assigned a new stylist. I met Kayla S day of and we chatted for no more than 5 minutes to go over what I was looking for and the first batch of dresses she pulled for me I loved! I had gone to another shop the day before and went home a little disappointed so my expectations were low and I was not expecting to find my dress on this visit either but even the second batch of dresses Kayla pulled had me swooning over some of them - I was so excited but at the same time stressed cause I had so many options now! But we ended up with top three and it was so hard cause I just loved them all. Kayla was so helpful, friendly, and even though I gave her a pretty wide range in terms of budget to work with she pulled dresses based on my design and style preferences instead of trying to hit the maximum end of my budget. They asked all the right questions when helping me decide and added a veil and even gave me a bouquet so I can really envision myself on my wedding day. The dress I really loved had one minor detail that I was curious if the designer could change and Kayla got her manager who made the call and they said that it was definitely something they could adjust! Amazing people work there - they truly made me feel special and even though their inventory is huge, they were so thoughtful on taking my very vague preferences and bringing me truly beautiful dresses to try on that made me feel like a bride. The drive was a little far from me coming in from Boston, but I would recommend this place in a heartbeat as I am confident that if they can help me (who had no idea what she wanted and had ideas all over the place) they can help anyone! While I cannot speak for all the stylists that works there, as it appears some people might not have had the same experience as me, all those that I interacted and worked with: Kayla S, her manager, the nice lady that finalized paperwork for me were all very helpful and nice so I had a amazing time and it just made my day! read more

I really wanted to enjoy my wedding dress shopping experience here, as I had purchased a bridesmaid dress here in 2019 with no issues, but that was not the case for me. I quickly learned this store has unfair, shady business practices and I have lost over $700 because of it. While my stylist was nice, I did get the overall feeling that employees are encouraged to pressure/talk clients into buying dresses rather than actually taking the client into consideration. It felt to me like I was just another sale, and was told that I was "silly" for wanting to go to multiple bridal shops and try on multiple dresses (as I had been to one bridal shop before). Additionally, it felt as though I was being judged for my price range, as my stylist told me that there were no dresses in my price-range that fit the style I wanted (I said my price range was $1.2K, but then I was later told that I had tried a dress on that was $500-$600). The dress selection was impressive, but I found an equally impressive selection at a different bridal shop for much more affordable prices that were in my price range. I actually went back to that particular bridal shop this week to purchase the dress I really wanted there as my mother was able to help me pay for it as it was much more reasonably priced for us and was so much prettier/looked so much better on me than any of the dresses I tried on at Alexandra's. I decided to go with this dress because I have no intention on driving 40 minutes back to Alexandra's for another uncomfortable, shady experience. This was the worst part: There was one dress that I liked, but was on the fence about. My stylist pressured me into putting the dress on a 24 hour hold. I decided I would do that. I thought it was odd that I had to fill out paperwork, sign a contract and put my credit card in to be charged for 60% of the dress that I wasn't even committed to or sure I was going to buy yet. I figured though that if I decided I did not want the dress, the charge would be removed from my card. My stylist failed to tell me that a "hold" really meant that I would be putting a deposit towards the dress that was going to be non-refundable and instead turn into "store credit". As far as I'm aware, this is not typically how holds work for any other item at any other store. I've never had an experience like this placing a hold on an item, especially if I haven't even committed to buying the item yet. If I had known this, I would not have signed the contract and would have decided not to go through with the hold. The next day, I ultimately decided I did not want the dress, so I contacted my stylist and told her not to order the dress. She said she would cancel the hold and happily turn my deposit into "store credit" that can only be put towards another bridal gown (which I do not need anymore, and wouldn't return to Alexandra's for a dress shopping experience anyways). If I was able to use this store credit for other items such as jewelry or even towards bridesmaids dresses, I might be inclined to go back, but there bogus store policy prevents this. This is a huge waste of money (that I don't really have to begin with as finances aren't ideal for me at this time) and I'm disappointed I can't even use "store credit" for any other items in the store. I understand I signed a contract acknowledging that deposits turn into store credit, but I also wasn't talked through the contract, wasn't told what I was signing, and felt rushed through the process. It felt very clear to me that my stylist was just desperate for the sale/commission. I think it's a pretty bad/shady business model to charge customers for items on "hold" that they may not even end up buying and for dresses that might not even be ordered. I also wish my stylist had been more transparent about this, because now I feel like I was swindled into something that caused me to lose a significant amount of money. It's very clear I was lied to just to get a sale. Save your time, money and energy and shops elsewhere. If you do decide to go here, make sure you read every line of the sketchy contract you're forced to sign or at the very least make sure your stylist explains the contract to you. read more

Alaina was the absolute best. This was my first time trying on wedding dresses so I was very nervous coming into it. I had a vision in mind, but was open to trying anything because I wasn't sure what would look good on me. Alaina pulled all different kinds of dresses for me to try and made sure to listen to what I liked and didn't like about each. I was between two different dresses and she didn't make me feel like we were on a time crunch when I was going back and forth between the two. Ultimately, I found the dress that day and bought it. Never once did I feel pressured to buy the dress that day which made it a lot easier on me. The space itself in Alexandra's was absolutely beautiful. There was a lot of space for myself and my party that I brought with me and Alaina made sure to help them feel comfortable as well. I was so shocked and thrilled that I found the dress my first time shopping but it was really all because of Alaina. She's the absolute best and I can't recommend her enough. Thank you for a great experience! read more

I called Alexandra's Bridal looking for a specific mother of the bride dress. I had been misinformed by a different bridal shop on the length of time it would take to order a dress. Now I was panicked not knowing what kind of dress I could even get. My sister did a picture search for the dress and Alexandra's Bridal came up. I called and Dwayne answered. He was kind, understanding of what I had already gone through and helpful. He immediately checked for the dress.They had it! He walked me through ordering the dress online and sent me the required paperwork. Please know that Dwayne is a Great Employee! What started as a bad situation became a great time. I was even laughing with Dwayne at the end of my conversation! Thank you Alexandras Bridal AND Dwayne! Wonderful Customer Service! read more

Despite their beautiful selection of dresses, I unfortunately had a very bad experience with Alexandra's Boutique I ordered my dress in February 2020 and picked it up in July 2020. During my first fitting, I could not get the dress on at all. I figured it was because the dress needed to be altered - which was discussed with the sales associate prior to ordering. The sales associate during the first fitting suggested I lose weight...which was completely wrong to say for so many reasons. I left Alexandra's that day feeling very discouraged, cried on the drive home, and put my dress in my closet for the next year (since my wedding was rescheduled due to Covid). This August I brought my dress to an expert Bridal seamstress. The dress still didn't fit and when she measured it, I discovered the dress was 3.5" smaller in the hips than what was written on my Alexandra's paperwork and the dress CANNOT be altered because there isn't enough fabric! When I called Alexandra's, I spoke to a sales associate and explained what happened. She looked me up in their computer system and read from the computer exactly what I had on my copy of the receipt. She then transferred me over to the manager who proceeded to tell me my information was no longer in the computer because it was too long ago ( which was not true, because the sales associate read to me what was in the computer). All the manager offered was that I could bring the dress in to be looked at. I no longer live in New England and even if I did make the trek up to Falls River, I feel like it would be a huge waste of time since it cannot be altered and I don't think I'd be able to get another dress in time for my wedding. read more

Alexandra's Boutique - Bridal Near Me - Fall River, Massachusetts

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I feel it necessary to share my overall experience my daughter and I had at Alexandra's Bridal Boutique. Their selection of inventory is amazing and the store layout and process is excellent. Unfortunatley, I do feel their customer services is awful. The agents are extremely pushy, their focus is on getting the final sale which I understand but I found them to be rude and not helpful. Sadly we purchased two dresses, my daughter had a change of heart on her first gown, and before we could explain our situation they aggressively told us of there no return policy which we were well aware off when we bought the first gown. They kept reiterating the policy, which I told them numerous times I understood , but they absolutely could of turned this situation around and be more caring and understanding than shoving policy down our throat. From this experience we choose not to buy the $1,200 vail from and choose not to do our alternations with them either because the experience was so bad. So this loss of approx $2,000 and a bad review is what it really cost them. If I was to advise a future bride I would tell them to go there find the dress and style you want and then buy it somewhere else where people care and want to legitimately help you. The first Sales lady we had was Kayla Blaze, and she was amazing and related to my daughter very quickly. Sadly she was not available for the second dress purchase. I rarely write reviews but being in the customer serivce industry for years this is not ok. read more

Alexandra's Boutique is like wedding dress heaven. They have over 4,000 wedding dresses and, while that might seem overwhelming, they have the most amazing stylists to help you narrow down what you'd like. I would HIGHLY recommend Hannah Enos - she was absolutely incredible and listened to everything I was looking for. She mentioned creating a Pinterest board of what I liked before hand so that she had an idea of what styles to pull while also throwing in some curveballs because you truly don't know what you'd like until you are zipped up in that dress. The dress I said yes to she pulled in our first round (we had three total of multiple dresses) - talk about knowing exactly what your bride wants out of 4,000 dresses. And, on top of that, I don't think I would have ever pulled it myself from the rack. She was amazing!! With my wedding coming up soon, they were so accommodating of letting me purchase off the rack - Hannah only pulled dresses I could buy that day to not tempt me with anything special order - and made it so easy to ship my dress to where I live in Charlotte, NC. Do not question whether or not you should book an appointment - just do it!! And ask for Hannah :) Thank you guys so much for such an amazing experience that I will never forget! read more

Alexandra's Boutique - Bridal Near Me - Fall River, Massachusetts

We went to Alexandra's in the morning and had a second appointment nearby afterwards. My stylist was very kind, supportive, and helpful. Her manager on the other hand was pushy and aggressive in a used car salesman way. I was looking for something specific (aren't we all?) and we seemed to have run out of options, so I was wearing the best option remaining when the manager came back over. I didn't love it and it would have needed a lot of tailoring (more than just for sizing) to create the perfect dress out of the one I was wearing. The manager tried to get me to cancel my next appointment ("why bother wasting your time? What could you find there that you can't find here? Is there another style you want to try? Let's find more to try here! If you like this dress, just go celebrate!") and tried to rush my decision. I'm a fairly strong-willed person and I was starting to waver under the pressure. It was awkward, rude, and aggressive. They don't let you take photos of the dresses unless you buy it - they told me was a rule from the designers, which is nonsense. They carry the same designers as other stores and every other salon lets their customers take as many photos as they like. It's part of the process and the only way to keep track of all the different dresses. I found the perfect dress at a different store but even if I hadn't, I would not have purchased from a business that utilizes such manipulative tactics. Avoid. read more

I recommend NOT going to Alexandria's unless you are 100% certain you want to buy a dress THAT day. Absolutely unbelievable, pushy sales tactics. I felt like I was the consultant's ticket to hitting a sales quota more than a bride looking to find a dress for ME. The appointment started with the consultant trying to convince me that my favorite gown (I showed a picture to give her an idea of what I like) is discontinued/no longer available. Not only was she wrong but she wasn't even referring to the correct designer?? Nice scare tactic. Maybe we should focus on the dresses YOU sell rather than worrying about my experience elsewhere? She also put a veil on me in a dress that was 1000% NOT going to my dress, clearly in an attempt to convince me it was the one. She then proceeded to tell me that the goal is to find a dress and I "need to decide soon" (My wedding is in over 13 months) 0/5 for experience. I don't care how nice of a selection of wedding dresses you have. You should not shame and pressure your brides. EVER. read more

So disappointed! Would not recommend if you plan on staying on budget. My attendant and her manager did not respect my price range which I clearly communicated in advance via email and during the appointment. CONS: 1. Did not respect budget! 2. Put me in dresses I would have to order, knowing they would not make the deadline for my wedding 3. Presented me with a "letter" from my fiancée to help close the sale on a dress that was 30-40% over my budget, which was not actually written by him, but selected from a list of templates. PROS: 1. Beautiful building 2. Reached out prior to the appointment Be wary of being preyed upon during an emotional time. Stick to your guns! read more

My first appointment looking for my dress was magical. My consultant Brianna who no longer works there was so understanding and went ABOVE and beyond. She didn't rush the process and looked high and low to find the dress. Today I went to pick my dress up. I had another person working with me to try on my dress. The dress came in way to big which is fine it needed to altered. I just felt like this was suppose to be such a magical day and exciting and it was far from that. It depends who you work with on your experience. The person I was working with didn't even try to clamp the dress to give me a vision. I had to hold my own dress to picture what I would look like. They also have a robe promotion going on. I was not given a robe when I picked up my dress. read more

The dress I went with, I picked out even though you're not supposed to search the racks (I saw it from afar). It was the last thing I tried on during my two hour apt. I provided photos and even specific dresses from their website and I felt like my stylist completely missed the mark. When I asked for a specific dress, she for whatever reason did not bring it out and did not provide a reasoning for why. Throughout the appointment I also felt very cramped in the space they provided and it didn't feel very personal. My biggest frustration is the sizing. The dress I tried on was too big to the point it needed clipping. The stylist insisted I order a size above that sample size even though it was big as is. (I would have been ok ordering the size of the sample, I understand you're supposed to order bigger than your size.) So, now I'm paying a ton in alteration costs and the dress needs a lot of reconstruction because it is beyond too big. Definitely have mixed feelings about this place and wish I could go back and redo my experience and choose somewhere else. read more

We had the BEST time bridal dress shopping here. I brought my mom, future MIL, and my 5 bridesmaids and we had a wonderful time! We booked the Luxe appointment and enjoyed every moment - my consultant Kailey was absolutely FANTASTIC - she started me off with 5 dresses with different elements to give a good taste of everything and see what I felt best in, based on my pinterest inspiration board. She was an incredible listener, and picked out a gorgeous second round of dresses that were all amazing. Most surprisingly, the "wild card" she pulled for me in the first round - the one that was unlike anything I had thought I wanted - was THE ONE!! That is how great she is at pulling dresses...she pulled something I never would have but I felt 100% comfortable and myself in. I highly recommend Kailey and Alexandra's Boutique. I felt so comfortable, happy, and she made me feel beautiful and heard throughout the appointment. As a midsize, curvier gal I felt so comfortable in every dress she pulled that accentuated my favorite features :) read more

I went shopping for my wedding dress and had Meghan H as my stylist, she was absolutely AMAZING!!! She was so helpful in helping me find my perfect dress! read more

Alexandra's Boutique - Bridal Near Me - Fall River, Massachusetts

I had a very disappointing experience at Alexandra's .shopping for a maid of honor/bridesmaid dress ...Our salesperson had quite an attitude , reminded us that we were only alotted an hour and then pulled dresses that were so much smaller than the size of the person shopping That she was unable to try on . In a time when so many people are shopping online I expected much better customer service in the boutique read more

This is a LONG overdue review! Thank you SO much for making my shopping experience WONDERFUL. To make a long story short, my husband recieved his year deployment orders and since we were already engaged we decided that we should getting married before he left. A little over Three months to plan!!!! I was stressed, in the middle of relocating back to RI due to the deployment, and certainly overwhelmed. I WISH I could remember the girls name who helped me, but she was wonderful and helped guide me. I told her what I was looking for style wise and she really hit the nail on the head. Found in stock my size with the right underlay. And listened so well. She listened SO well.. that it wasn't until I got down stairs - you sign next to q photo of the dress - that I realized this was the first dress I ever pinned on my Pinterest account that I loved so much. I was so overwhelmed and in love with the dress, but never imagined that I would be able to get it due to the time constraints - so I didn't even ask. She just knew what I liked and wanted. And I ended up with the dress I was dreaming of. Thank you for helping make my wedding as perfect as it was in a very difficult time. And he is back from his deployment safe and sound since September! Everything was perfect! read more

Alexandra's Boutique - Bridal Near Me - Fall River, Massachusetts

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After having a bad experience at another popular bridal salon where I found my dress (but did not purchase, as I wasn't expecting to find it and my mom wasn't with me to share in the moment), I made an appointment at Alexandra's so my mom could see the dress on and with hopes of saying Yes to my dress. My appointment at Alexandra's started off totally normal and upbeat, but took a turn when my consultant Sandy asked how many other salons I had been to. This was my 6th appointment, and was more so my mom could see the dress I really liked, but to also validate it was the style I wanted. For such a big purchase, I wanted to be certain. After hearing it was my 6th appointment trying on dresses, Sandy acted like I had been to 100 appointments, saying "that's the most I've ever heard!", which didn't make me feel very confident. Although I filled out the detailed questionnaire when I booked my appointment, responded to the same questions via email prior to my appointment, and told Sandy in-person what styles I liked, she did not shop for me. She pulled 3 dresses total, one being my dress, and the other 2 being ones from their website I indicated interest in on the questionnaire. I'm not sure what made her decide that I wasn't worth pulling other dresses for, but it immediately put a damper on the appointment and made me feel boxed in. I shared with Sandy why my appointment at the other popular salon didn't go well (I felt pressured to buy without my mom being present, being told "just FaceTime her!", and to put a deposit down and come back with her to try on and pay the remainder...none of which is how I envisioned saying "yes" to my dress). This was starting to feel that way--the pressure and all about the sale. When I was in My Dress, it was a different color than I originally tried on, which threw me off. That, paired with being thrown off by how Sandy reacted to how many salons I had been to and not feeling worthy of trying on other dresses, I really wasn't feeling that great. To make things worse, instead of talking me up or using language to help me visualize my wedding day in this dress and veil, Sandy leaned over a chair and said "what is it about this dress that you aren't saying yes to", in a tone that was scolding and accusatory, in front of another group who was waiting for their bride to come out. I felt put on the spot, and was so embarrassed and wanted out of the dress. Not at all how I wanted to feel. When I was changing and tried asking Sandy what order times were looking like, she gave me short, clipped answers. I asked what the style of the veil was, if she could put it in my file because I really liked it, with a "yup" as her response. She didn't even offer to take my measurements if I wanted to come back for a second appointment or call in to order. I felt brushed aside and like a waste of her time, aka only a sale. I've seen other great reviews here, and they do have a great selection and the other staff seemed friendly. However I highly discourage anyone from booking an appointment with Sandy, you will only be viewed as a sale and will drive home in tears. I hope management views this review and offers her some training, as my appointment was incredibly inappropriate and it would be terrible if anyone else has this experience. Because of their selections for bridesmaids and mother of the bride/groom, I was thinking of making those appointments here, but now will not be. I do not want my mom, MIL, or bridesmaids to feel anything less than happy, beautiful, and stress-free when shopping for their dresses, and I can't guarantee a good experience here based on my own. The good news is, I didn't let the appointment completely ruin my experience in My Dress. I did love it and watched back the photos and videos in the color I originally tried it on it, and ended up ordering it---but from another salon. One who doesn't even carry the designer, but due to the owner's connections and kindness, offered to order it for me. What a world of a difference, being treated like a human with a huge decision to make, and being told "we wish you the best, no matter which direction you go in!" I will bring my business to an establishment like that 10 times over one like this. read more

BRIDES/BRIDESMAIDS BEWARE I got my wedding dress here 3 years ago and I have referred many people here as I had a great experience. Unfortunately this last experience has been unacceptable. We were fit for bridesmaid dresses, paid and had them shipped to us. Two of us were sent the wrong dresses and one was sent the wrong size. Fortunately the two of us sent the wrong dresses live close enough that we can swap with each other... The woman that was sent the wrong size dress was told that she could not return or exchange the dress, although it was clearly an error on their part. In order to get a new dress she would have to BUY another one! Customer service here is absolutely unacceptable, as the OWNER actually went as far as calling the bride of this party "rude and ungrateful" when she was trying to fix yet another mistake they made (mixing up all the style #s for the dresses). mistakes are a way of life and they do happen while running a business, but how mistakes are handled is everything. It seems like the owner of the boutique is only concerned with being defensive and accusatory. Do not shop here because if they make a mistake it will end up being your fault and you will be paying for it! read more

If you're thinking about coming to get your dress here- DO IT. Alexandra's was my 3rd (and last) stop. The professionalism shown by my stylist Sandy was on another level. She did in an hour what 2 other bridal shops couldn't do in an entire appointment. I said yes to the dress and could not be happier! Thank you!! read more

Hannah Enos was my bridal stylist on 5/19 and it truly couldn't have been a more perfect day and experience. Hannah was experienced and gave me the best selection of dresses to try on. She made me feel confident and beautiful. Thank you so much Alexandra's and Hannah for helping me find my dream dress! From when we walked in until we left, it was so much fun & amazing energy! read more

I went in for my appointment and worked with Melissa, and wow! Myself and my group were very impressed with her, she was fun and bubbly and she was incredibly in tune with exactly what I wanted. She asked me my budget and made sure to stay right in that price range. The best part of the experience was when she pulled the exact dress I wanted to try without me even mentioning it. I told her I wanted simple and elegant, and with just that she knew exactly what I wanted. I honestly couldn't have been more satisfied, I was dreading the experience because I was worried I wouldn't find something that fit or that would be ready in time. I walked out that day with my dream dress and it was all thanks to her. I very highly recommend coming here for your dress! read more

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The dresses are beautiful, but the service not so much. I think the staff lacks warmth and are not as inviting as they should be. It felt like they have never seen people of color. What was supposed to be a great experience ended up a disappointment due to the service. read more

While the service on the sales side is great buyer beware. The $500+ dress we purchased literally fell apart (strap broke and seams just opened up and unraveled) within 2 hours of wearing the dress. We were told oh well there is nothing we can do for you. Don't waste your money on an overpriced cheaply made dress. read more

Just as an update I did go back here last weekend and ended up purchasing my dress. If you request it you can even enjoy some champagne during your dress shopping appointment. The paperwork process was easy and quick. I was exactly one of the sizes but Caroline suggested going with the one size up, which I agreed with because the last thing you want is a wedding dress that is too tight. They were having a knot.com promo so I was able to get $100 off and a free veil. My mother will be returning this month to try on some Mother of the Bride dresses. She tried on another one last time which was beautiful. There mother of selection really cannot be beat, there is quite the variety. I was a little disappointed that when we went back to get my mom a dress they told us we couldn't use the discount from buying my wedding dress there on Jovani dresses. They of course told us this at check-out and since most of their mother of the bride dresses are Jovani I was not thrilled. She did up getting a beautiful dress and the ladies who work that floor were all super helpful and patient with her. read more

I really had an amazing experience at Alexandra's!! Would definitely recommend! 1. They were very flexible about scheduling my appointment and I was able to get in on short notice (during the holidays, which is a busy time for them). Very quick and responsive to emails and inquiries. 2. My consultant Brianna was FANTASTIC! I told her what specific features I was interested in for a dress (low back and off the shoulder) but otherwise told her I really didn't know if I wanted all lace or what shape/silhouette...she gave me a variety of dresses to try on and listened to my feedback, but ultimately I went with the very first dress I tried on which she suggested! She also was very good about adhering to my price restrictions when pulling dresses for me to try. 3. I was pleasantly surprised by how nice the shop was inside! If the ambiance of where you get your dress is important to you then this place was very nice! To be clear, the decor is not on par with a trendy/high-end boutique in NYC or Boston, but it's very classy, clean and elegant environment! And best of all when you find your dress they provide the champagne! 4. One thing to be aware of, they do not let you take pictures/videos of the dresses you're trying on...they will only let you take videos/pics of the dress you say yes to. So if you're plan is to send pictures/videos to a friend who cannot make the appointment to get their feedback in real time, they will not allow it. read more

Yesterday I was able to say YES to the dress! I had a fantastic experience at Alexandra's. The boutique is absolutely massive, clean, with a stylish-vibe, and SO many options no matter what type of dress you're looking for. Previous to my visit, I had went to 3 smaller-mid size boutiques around Boston and had 2 dresses I had liked but didn't know if they were quite *the one*. I knew what I liked/didn't like in dresses and was able to send my stylist, Kayla S, some options off Alexandra's website + inspiration photos to give her a better idea of my style. Kayla was super responsive via email during our initial communication, so I had already felt like we were off to a great start even before stepping into the boutique! When I arrived we chatted for a few minutes and she had some of the dresses waiting in my dressing room + pulled some other ones she thought I would like! I know some people in the reviews didn't love the fact they weren't able to peruse the dresses, but honestly I was thankful. Otherwise I would have been overwhelmed AF in there. Throughout the process Kayla S was kind, professional, and patient! I loved that she really listened and didn't try to *sell* me a dress. She had a purely consultative approach and I was so happy to have such a great experience with her and my family while finding my perfect dress! One piece of feedback would just be fine-tuning their website search. I wish there was an option to filter by categories such as silhouette (ie form fitting, mermaid, etc.) Or neckline, material etc just to make navigating the website a little better. Otherwise you have to know the designers you like via search or scroll through - and Alexandra's has so many options! (Which is a great thing) but I think it would help the customer be able to help their stylist prepare for their visit on the backend if they aren't quite sure what they were looking for, but luckily that wasn't the case for me lol. Honestly that's my only critique. Overall had an AMAZING experience, everyone that I ran into that worked there was super nice and am so thankful! If you're a bride make sure to go to Alexandra's and ask for Kayla S! read more

Alexandra's Boutique - Love the fun signage ‍ - Bridal Near Me - Fall River, Massachusetts

I was referred to Alexandra's by a friend who had a great experience here. Unfortunately, I did not have the best experience. I came here in April after making an appointment for my July wedding. "Late" I know. Online you could pick an associate but since I did not know of anyone, I just let it be random. Perry ended up being my associate. Before my appointment, Perry emailed me to find out what style I liked and didn't like. If I had gone anywhere else and my price range. On the day of my appointment, I walked into the store and didn't really get greeted. I had to wait a bit too. I was on time for my 1pm on a Friday. It was not busy. Perry lead me upstairs where she explained that she would be doing the shopping. Then if permitted she would be in the dressing room to help me in the dress. I said yes to that but I wish I didn't only because I felt pressure. The dresses she brought out was exactly what I was looking for but since you only get married once, I wanted to try some other styles. Other stores I went to did not have a variety like this store did. I know I have a July wedding but I wanted to see what a dress with sleeves would look like since I'd probably never get to try it. Immediately I was shot down by Perry so I let it go. I have really big arms from sports so I wanted to see what sleeves would look like. Since I had sent her the A line, beaded bodice and satin in my email. She locked into only those dresses. The dresses she brought me were all nice. The one I picked I really loved, fit well and needed a few alterations. The price was good too. I tried a veil and belt and loved them both but they were 1k so I passed on those. I said Yes to the dress and then Perry told me that she would pack that exact dress up. The sample floor one. I asked for a new one but she said it would not arrive until August. There were some stains and holes in this dress so I was reluctant but then felt pressure to get it with time winding down. She said the team there would fix the holes by replacing the mesh back and the stains. I went to pay and she had me sign a paper stating I was aware this is the floor model and it was final sale. I was super hesitant but signed it. I don't think I got a break on the price either. She made an appointment for me to come back once the dress was fixed in a few weeks. I left Alexandra's disappointed. I am not good with speaking up nor is my sister because she saw that I loved the dress before we found out only the floor one was available. Wedding activities are the most emotional and my experience here was not on the mark. I should have left elated but I wasn't. I definitely have some buyer's remorse because I feel like there were other dresses I could have tried on and I could have gotten something NEW. I ended up calling another wedding store since I knew they had the same dress brand and they told me that they could have the dress NEW in a few days since they preordered it. I tried to ask them if they didn't preorder when would it arrive and they said not until Fall. I honestly thought Perry lied to me to get me to buy the dress stating August. If it was preordered, It wouldn't take that long. If it wasn't then it would have arrived well past my wedding. So August still didn't make sense to me. Since I didn't believe Perry, I tried to call Alexandra's as a new bride inquiring about that dress. I left a message and they never called me back. (I was using a different number). In a few weeks, I had left work early to come pick up my dress. I came in and a very nice girl told me to go downstairs to their alterations department. I went downstairs and nobody was there. The room was not as nice as the ones upstairs. I waited a while then my sister went back upstairs to ask the girl for assistance. She ended up going to find my dress for me to try on. I'm not sure what was done because there were still holes on the seam area. Very noticeable and stains still on the bottom. The girl spoke to her manager and they said they would fix it then ship it to me. The manager never came to talk to me which I feel like she/he should have. Again I left uneasy. What if they didn't fix it and shipped it to me that way? So I patiently waited for the dress with hopes that it would arrive fixed. I sent an email to Perry regarding the status and heard nothing back. I had to call Alexandra's and the person who answered said the manager would call me back in a few days. I ended up getting an email with my UPS number a few days later. No call. I went to pick up my dress at the UPS pickup ( it was not shipped to my house) and immediately tried it on/checked it. The holes were fixed. The stains were sort of gone. Given my experience, I was over it and did not want to deal anymore. I told myself, the stains are on the bottom. Nobody will see it. I felt like a transaction rather than a beautiful bride. I would not recommend this place. read more

If we lived nearby it would be a place to go , but it's not worth the drive from elsewhere. The prom dresses are almost exactly alike , nothing under $600, and the atmosphere is snooty and unfriendly. We browsed the racks alone and tried the gowns on but were chastised for not "checking in" first. (No one told us to.). It's in a sketchy neighborhood so park in their lot behind the store. Next year we are going to David's bridal. read more

I had a great time at my VIP appointment with Sandy. She was attentive and listened to what I wanted. She brought me a very wide selection of dresses, all within my budget and what I was envisioning. She was very professional, upfront and friendly and made it an overall great experience! read more

This was a disaster. In fairness my daughter did find a dress she wanted only to be told after that it was a limited edition and she would be buying the actual dress she tried on. We were assured this dress (3 sizes too big) could be altered to fit her, and that it could be cleaned and restored to look like new. It was apparent that altering a dress that big would likely cost the same as a custom designed dress and it was damaged beyond repair. The stylist clearly cared more about making a sale rather than having a shred of integrity. When you make a mistake don't present it as "a glitch" - own up to it, apologize, and take the loss. The mistake was disappointing. The way it was handled was abhorrent. read more

DO NOT GET TAKE YOUR Business here!!! I came here with my mother to purchase a mother of the bride dress. They pair you up with a "design expert," that sits with you and asks you questions about what your looking for. I wasn't impressed with our person. First of all she looked like she didn't want to be there but that wasn't the worst part, she took my mothers measurements wrong. And since they have a no-return policy we had to order a whole no dress because the dress she initially ordered was too tight. It wasn't completely her fault because we were under the impression we could make alterations. However, the alterations that needed to be made required a larger size dress to work with which is something an experienced seamstress or stylist should know. In addition to paying for a whole new dress, they do not do alterations for MOB dresses. So that will still be an additional cost. The entire experience was awful and is costing my mother close to $1000. It's too bad because they have such a beautiful store with lovely dresses. Unfortunately their staff is inexperienced and their customer service is awful. Do better. read more

I agree with a previous poster, BRIDES BEWARE. Ive been fortunate enough to find my dress, and have 4 other lovely dress shopping experiences (Camilla's, BHLDN, Tulle and Angela's Bridal were all wonderful) but my experience here sent me home in tears. I too should have read more of the reviews but I was enticed by their promise of inventory. However, the only way you can access this inventory is by describing your ideal dress to a gatekeep sales person. Im sure there are amazing women who are very skilled who work here, but if you happen to get a less experienced person, there is no way to access dresses other than describing them to your stylist. No pictures unless you say "yes to the dress". Every other place I went welcomed pictures and thought it was ridiculous that you couldnt take pictures here. They care about this so much that I looked up in my dressing room and there was a CAMERA overlooking my dressing room. I dont know how this is legal but it felt gross. Everytime I stepped out of the dressing room my stylist asked, "So what do you like about it, what dont you?" Great. But then when I answered she'd say, "well we are starting to make a dress baby and we cant have the ideal dress". I only described what Id like different on the dress because she asked. After a first round of dresses she asked, "so what silhouette do you like best" I answered, "Wow, I think I like both A-line and fit-and-flair" which distressed her for the next 90 minutes. She keep asking and when I stressed that I liked both she said we would never get anywhere if I was like that. I understand that it doesnt help narrow options down but I honestly liked both and gave her many other attributes that could help narrow the choices down. The last straw is that I saw a dress on a mannequin that I thought was lovely and I asked to try it on. She told me it was 500 dollars out of my price range. I told her that if it looked good on me, Id raise my range. She said no. I really couldnt believe it. Perhaps this system of "let your stylist do the shopping for you" works well for some, but if you like to take your time at all about such a major purchase for a major life event, this is not your place. I left demoralized and thought all dress shopping was going to be like that but instead I had other great experiences. So brides, if you want to be treated like more than bridal chattel, go some place else. read more

Sandy made the impossible possible. My wedding is very soon and I had very specific vision in my head. She was so communicative even before my appointment calling and emailing me to get a sense of what I was looking for. At the appointment she really understood what I wanted (even more than I did) and helped create my dream dress (literally in the first 30 minutes, she is that good) She even pulled the seamstress in to make sure what I wanted could be done. I felt so confident with her helping and so well taken care of. Truly cannot thank the whole team enough!! read more

I just said yes to my dress a few weeks ago thanks to Sandy Jackson!! I highly recommend working with her! She was so patient with me as I had no clue really what I liked going in. She recommended different styles, materials, and went off my feedback to continue finding new dresses that were closer to "the one"! Not only was she super helpful, but she was so nice and personable. I felt so comfortable working with her and she made my appointment feel so special. The last dress I tried on was the one I said yes to, and she knew it was going to be before she even showed it to me. Sandy made finding my dress an amazing experience. read more

I found out about Alexandra Boutique from my sister who bought her wedding dress in November from the smaller store next door Alexandra Boutique 2. Going into the store I was very excited, because I have never gone dress shopping and needed a dress for my wedding in August. They randomly give you a stylist if you do not have a referral. So when I met with my stylist we went up to the second floor because I told her my budget is 5k and when I showed her my inspiration picture from my phone. She told me my taste is more higher end so we moved to the third floor where the more expensive dresses are. My stylist told me we had to keep our masks on and there was no photography/ videography or FaceTime until I said yes to the dress. That was not the problem. When looking for dresses you are not allowed to browse or walk around, you have to sit in and wait for your stylist to pull you options, which was hard because really wanted to look around and get an idea of a dress that would catch your eye and I honestly had no idea what style I wanted. So I waited and she pulled me beautiful dresses as I tried them on my aunt went on her own and walked around and my other sister started taking photos, I told them the rules and the stylist said if they continue to not follow the rules my appointment will stop because supervisor watches above on the cameras, so I told them not to and we processed to try on dresses. My aunt said she saw a dress I might like but it was 9k which was way over what I wanted to spend, but I did try it on and didn't like it. So I found a dress that everyone loved that fit me like a glove but I just didn't feel me, they stylist asked if I wanted to try on any other styles and I said princess ball gown and so she pulled me another expensive dress that was $9600, and I knew it was the one you really do have goosebumps when you know but when I walked my family wasn't crazy about it which made me cry in the fitting room with my stylist which was very nice and understanding but I felt like she wanted to make a sale from my dress. And was not super pleasant with my family which didn't make it a good experience. Long story short the whole experience shopping wasn't the best experience and felt like my stylist was more concerned about my family taking pictures and that I wasn't going to buy anything and she would wasting her time. Even though I walked away with 10k wedding dress with vail and the stylist was definitely more pleasant when I said yes. I feel so happy with my dress but not with the experience. I was so overwhelmed with emotion I said yes and swiped my card. They should make everyone feel special with a budget high or low, I honestly told my sister I didn't want to buy from her but loved my dress so much! I hope this helps a future bride! Do your research on bridal stores, stylist and styles! read more

BRIDES BEWARE! This was such a horrible experience and by reading the other reviews, I should have listened. First of all, they do not have all the dresses on their website in the store. So I did a ton of research prior only to find out they didn't actually have half of what I wanted to see. Secondly, they literally told me a gown was discontinued that I loved (and they didn't have) but come to find out, it actually wasn't. WHY WOULD THEY LIE? I went to VOWS and bought it brand new. Such a better experience and highly recommend people who are actually transparent and offer great customer service. read more