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    Alexandria Dentistry

    3.5 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Alexandria Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Karl A. Smith, DDS | Periodontics & Implants of Alexandria

    Karl A. Smith, DDS | Periodontics & Implants of Alexandria

    3.7(39 reviews)
    2.5 mi

    Doctor Carl a Smith's office is great what I do love the best about his branch is that hygienist…read moreBisi Treated me with kid gloves again and I didn't feel any pain at all thank you you guys do a great job

    Dr. Karl Smith was excellent. He was professional, knowledgeable, and made the appointment itself a…read morepositive experience. Unfortunately, the experience with the Waldorf office staff was the opposite. From the beginning, the staff repeatedly told me that my insurance would not cover the exam and tried to push me to pay out of pocket. When I attempted to pay, their card machine was not working. I agreed to pay over the phone later since I did not have my physical card with me and usually use Apple Pay. I was also told that the procedure I needed would not be covered by my insurance. When I left, I was given what I thought was my receipt. Shortly after, the receptionist called and informed me that she had accidentally given me another patient's receipt that contained all of their personally identifiable information. We agreed she would come by my home to pick it up and provide me with the correct receipt since she lived close by. I was told the fee would be waived because of the inconvenience. However, that same fee was later processed and paid by my insurance company -- the same fee the office said would not be covered. Afterward, I called my insurance company about the other procedure and learned that it is actually covered at 50%. When I called the dental office back to ask them to submit it for pre-approval, the receptionist was adamant that she was not submitting anything to the insurance and insisted that I get confirmation in writing from my insurance first, as if submitting a claim would cost the office something. Dr. Smith himself was great, but the front office experience was frustrating, inaccurate regarding insurance coverage, and concerning given the mishandling of another patient's personal information.

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    Karl A. Smith, DDS | Periodontics & Implants of Alexandria
    Karl A. Smith, DDS | Periodontics & Implants of Alexandria
    Karl A. Smith, DDS | Periodontics & Implants of Alexandria

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    Alexandria Dentistry - generaldentistry - Updated August 2026

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