Cleanest shop with perfect temperature. Friendly and fast customer service. They answered my call…read more15 min before business hours and was more than prepared to help me when I arrived early. Took less than 30 min to fix my screen. Thanks Jack!!

I brought a cracked iPad Pro tablet that I've been drawing on for years with a cracked screen. It…read moreworked fine in spite of the crack, but it still bothered me enough to try to fix it. Bringing it here was a mistake. They were not up front about the risk to replacing the screen and while there is no crack now, my iPad screen is now fully unresponsive and I was better off before I brought it. Now not only have I paid for a screen repair, I have to buy a whole new iPad. Do not go here.

They fixed my charge port on my iPhone 13. The staff were friendly and attentive. Also the service…read morewas faster than I thought. Definitely would recommend.

DO NOT TAKE YOUR PHONE HERE. The most unprofessional phone repair experience I've ever had in…read morePhiladelphia. I dropped my phone off at "Pone Repair Philly" in University City on Thursday, April 10th, after prepaying for the repair. I was told it would be ready that same night and that I could pick it up the next morning on April 11th. When I arrived on the 11th to retrieve it, I was met with an older man who insinuated that I wasn't told to pick up the phone the next day. Instead of helping, he was dismissive and condescending. I called again on the 12th, and a younger worker told me to come pick up my phone and take it to their Northern Liberties location to get it fixed. I reminded him that I prepaid, and they should be the ones to complete the repair -- not send me on a wild goose chase. Then came the excuse that they were "waiting on a part" and that it was delayed for days. My phone wasn't ready until Wednesday, April 16th -- almost a week later. And to make matters worse, I realized my SIM card was missing from the phone that night. After calling multiple times, I finally spoke to a rude, tall, obese man who snapped at me on the phone and told me to come in the next day to get my SIM card. When I arrived on April 17th, he quickly shoved the SIM card into my phone, accused me of being rude, and told me to never return to the store -- all while I remained calm but understandably upset. He then kicked me out of the store. Let me be clear: I am the paying customer. I don't have to be professional -- they do. And the fact that they couldn't even handle a basic repair without lying, gaslighting, being disrespectful, and losing parts of my phone is unacceptable. Avoid this business at all costs. Don't go to the University City location. Don't go to the Northern Liberties location. Don't go to any Philly Phone Repair store. I wouldn't trust them with a phone charger, let alone a phone.

Repaired my laptop screen, fair price and took less than a week. They said they'd call when it was…read morefinished but didn't so I had to call. However no trouble when I picked it up, and so far my laptop screen and system seems to be okay.

ngl after I went in for a screen repair for my iPhone 16 pro I had some issues with my phone the…read morefirst day getting it fixed. Not only does my phone lags every swipe I take but out of nowhere my Phone starts flash banging me while watching TikTok's. thought it was the videos until I backed out restarting the app it still continued to happen. another thing my phone gets extremely hot faster now I don't know what it is, I have all apps closed ,brightness on low and, I'll have low power mode on still nothing is working out in my favor. not once have i complained about the price for the fix but In my opinion ,you can find better for a better price.

The service provided was excellent; customer service was incredible, and the rate was far more…read morereasonable than I could have hoped for. I recommend Blue Turtle Labs and will return!!

Horrible they didn't fix anything and when failed to fix something they would only offer back…read morepartial refunds which is unacceptable when they're unable to resolve my issue they should at least given me back full refund not partial. If I were to rate this place zero or negative stars I would. I would never be coming back to this shop ever again it's misleading and It's not worth the money to fix things here at all. It's complete misleading when they mention they're five stars business but the reality is that their service is not what expected. It's horrible atrocious and will only cause the device to be damaged further. I don't trust any 5 stars on these reviews at this place at all. I've went there and they were horrible. Not worth the hassle at all.

Took my phone there had new screen installed within 15 minutes at a great price…read more Great service Great price Very knowledgeable on all different types of phones I had an iPhone 6

They got a very tiny screw out of my laptop, saving my old ssd. Very quick process and very…read moreprofessional. Had a blast talking with them as well.

Khem Tech Repair provided outstanding service after my experience with another repair shop left my…read morephone in worse condition. They not only fixed the damage caused by the first shop but also informed me of features I wasn't aware of, all while being incredibly courteous and polite. Repair were complete the same day. Highly recommend their services!

Excellent customer service and stellar support, my IPhone 14s was immediatley fixedread more

I have experienced nothing but satisfaction every visit. They are knowledgeable, kind,…read moreprofessional, and provide quick services. Many thanks. These guys are some of the best in Philly. Respect

Great customer service, thank you for all your help. Greatly appreciated!! This is my go to place…read morefor phone repair.

Quick, timely, courteous, clear, professional. Definitely recommended!…read more Mr Fix replaced my cracked phone screen last March in 2024, with no issue. This March (2025) I dropped the same phone in the sink, submerged in water.. #facepalm Phone started acting up, all camera lenses fogged up. So, rushed to Mr Fix for another repair. This time I was not optimistic.. Within a few hours the phone was good as new: all signs of oxidation cleaned, lenses cleared. All for a reasonable price. Thank you Mr Fix!

I brought my PS5 to Mr. Fix It after a power outage stopped it from working, and I had a great…read moreexperience. His prices were very reasonable, the repair was completed in just one day and he was super friendly and easy to work with. He made the whole process quick and smooth. Highly recommend!