I've been coming to Daniela's for years now and it all started when I found her on Groupon for an…read moreultrasonic facial. I literally cannot rave about this place enough. She is super friendly and personable and really listens to her clients and quite frankly that is really hard to find now a days because all these other estheticians want is your money rather than loyalty. The moment you walk in the environment is super clean and neat, which is super important in the beauty industry. I love the decor in this place. Daniela is so sweet and passionate about what she does. You can definitely rely on her when it comes to what she thinks your skin needs without pressuring you into upgrading or purchasing anything. P.S- ask for the blueberry enzyme - a little tingly but does the job and makes your skin feel amazing! Daniela and I can converse for hours about literally anything haha but if you need your me time she can do that as well. We talk all the time, but I still feel relaxed. She has some of the best prices around here-including Boston area. And to be honest, she is worth way more than what she is charging already. I highly recommend getting the package deals she offers. Plus, if you purchase another package before your 1st package is over you get a complimentary facial!! (100% worth it) Super easy to get to this place. I use to live in Brookline and now I moved to Malden and still drive 45 minutes to an hour to get here. There are plenty of estheticians in my area and in Boston that I pass by to get here, but I one thousand percent choose her any day! I literally leave this place glowing and feeling like a brand new person. She does wonders to my skin! Plenty of street parking and public transportation drops you off a couple stores down. I brought my boyfriend here recently and he wants to make it a commitment to come back once a month together. That was his first time getting a facial and he is hooked. Daniela gets booked pretty quickly, especially on the weekends so I would suggest booking as soon as you leave. Or you can easily shoot her a text. She is super quick at responding. Keep in mind that she is the only one running the show here so the door will be closed until she is finished with her previous client.

I had the signature facial and everything about the experience was amazing!!! The salon is…read moreimmaculate and Daniela was great. I am so happy with the results. Looking forward to my next service! Thank you Daniela

love my nails everytime !!! best nail spa ever. Lisa is an artist and does such a great job!read more

Cindy is my favorite nail tech, she is sweet and takes care of my nails really well. I have a hard…read moretime with trusting people with the drill, I have been cut before, and Cindy is very gentle.

Tyler was the stylist I need: patient, good listener, and able to give me the haircut I wanted. I…read moredesigned the cut, and Tyler made it happen. Her willingness to LISTEN rather than DICTATE made the experience very successful - and pleasant.

Taylor is a miracle worker. I came in with my hair needing a lot of love after months of letting it…read morego. I described a hairstyle that has worked for me in the past, but also asked for advice. She was so thoughtful and helpful, and knew exactly what to do--she is incredibly talented. My hair was absolutely perfect afterward. She is also so nice to talk to and interact with. I really had both a relaxing and enjoyable experience. The managers/front desk people are so sweet and friendly. I would absolutely go back and strongly recommend them!

Dina is an amazing person who does amazing work. She is very busy but always finds time to fit me…read morein. I just moved to Needham so this will now be my go to spot for all my beauty needs!

I had my first facial with Dina this morning and my skin looks and feels fabulous! It had been a…read morelooooong time since my last facial, so it was no surprise that my skin has been looking dull, tired, lifeless, etc. I booked the anti-aging facial which was wonderful, my head/shoulders/arm massage was amazing and Dina is very nice. The last exciting part of my appointment was meeting her adorable puppy!!! Dogs and great skin have set me up for a nice weekend!

I hate to give bad reviews but I have had quite a few not so great experiences at this location…read more The front desk staff are hit and miss but multiple times I have witnessed pretty unprofessional behavior (bad mouthing their team in the hallways while we can hear them in the wax room, gossiping at the front desk). In addition, this last visit was the worst. I got a huge burn on my face. I thought it would die down after the first night but it looks pretty bad now and I've had to go into work for big presentations trying to cover this up. I've had burns before but this is by far the worst.

Alyssa .. started my waxing years back .. I'm very grateful as my wax specialist she has taught me…read moreways to enhance my Body & Skin .. Her attention to detail is phenomenal and she truly loves her work. I started with some waxing and now she has moved me along with such care into complete waxing:) I look to her as a Master aesthetician as she clearly stands strong and stable in a career that can most definitely be challenging.. as her client and also an Advanced esthetician and instructor myself. I am so proud to be one of her ongoing clients.

Never in my life have I have been treated so rudely. I've been a loyal customer with Miniluxe,…read moreparticularly at this location, for the past 10 years. I am in every two weeks for a service. I arrived this morning for my scheduled appointment on time with my daughter to be told that due to an error on their part they cannot take me. I received no prior notification nor a phone call - nothing. The woman at the front desk could not have been more rude and disrespectful. To treat me that way is absolutely unacceptable. Like I said I've been a loyal customer for the past 10 years. After rudely informing me that due to an error on their part they could not see me today, there was nothing done to remedy the situation. I'm filing a formal complaint with corporate and seeing that the woman is fired effective immediately.

TERRIBLE, HOSTILE EXPERIENCE!…read more ...and we didn't even make it to the manicure table! My mom called the Chestnut Hill location on Saturday to make an appointment for Sunday morning. I witnessed my mom make the call and reserve an appointment for a gel mani/regular pedi for me and a gel mani for her. At 11:30 this morning, we arrived at the Chestnut Hill location. The receptionist was busy on the phone, and we waited a full 10 minutes for her to notice us. We let her know about the appointment, and she informed us that we had made a reservation for regular manicures only, and she didn't know if the manicurists would have time to do gel. It turned out that the manicurists on duty did not do gel manicures at all, so the receptionist accused us of "reserving the wrong people..." even though we'd never been there before and hadn't asked for anyone specific. She was completely unapologetic, said they didn't have time for us, and simply told us to leave. While I'm certain that the appointment mix up was on the side of MiniLuxe, that's not what's a big deal - these things happen. What really shocked us was how unapologetic and rude this receptionist was. She did not attempt to find a solution, she did not say sorry for the confusion (isn't the customer always right?), but merely told us that we screwed up and should leave. I commented to the receptionist that we weren't going to come back, and that she should work on her manners. She told me, "I'm sorry you feel that way," without even looking up from her desk. MiniLuxe has a reputation for being a premium experience. It's not a run-of-the-mill $12/manicure salon. People go there for the experience of both luxury and sophistication, and they're willing to pay extra for it. We were deeply disappointed by how we were treated today. With so many luxury salons vying for our business, stick to the highly rated locations if you'd like to be treated with some semblance of respect.

Suez is sooooo nice! She listen and treat you like old friend…read more I've done my research on YouTube and found that Picosure (the new laser machine that are using here) is highly recommended by professionals. I will do it once a month as a regular med spa in the future.

This is a hidden gem for laser services of all kinds. Suez is the best and she offers great prices…read morefor amazing services. Picco has helped my skin tightening, redness and discoloration so much.

I'm a busy grad student and when I've neglected my hair. Susan is terrific and my hair looks great…read moreafter! Susan is really friendly and chatty and down to earth. She was really understanding when I wanted my hair to air dry so it could look very natural, and she put some light product in it that worked really well!

I love it here! Friendly and fun! They take into account your hair and its needs. I got so many…read moretricks and tips to keep my hair healthly! I recommend going here for any and all hair needs! I will 100% be going back!

I've been seeing Anh at BackBay Skincare almost every month this year for hydrafacials, and I can…read morehonestly say it's completely transformed my skin. It feels like one of those secrets you almost don't want to share because she's that good. I've been to all the "fancy" and overhyped spas in Boston, and nothing compares--those places feel like a lot of promises without results. With Anh, I get instant and lasting benefits every single time. My skin is clearer, healthier, and I've gotten more compliments this year than I ever have. She also takes the time to recommend products that actually work for me, which has made such a difference in keeping my skin on track between visits. If you're looking for results-driven skincare in Boston, this is the place. Anh is truly a hidden gem.

I got the HydraFacial MD® ($200) and Ahn was so kind and professional. She talked me through each…read morestep and was incredibly informative, I will definitely be back!

Hands down best waxer in town! CHRISTY IS HIGHLY SKILLED!…read morePAINLESS waxing! She knows what she's doing, professional & respectful. Been coming here for a few visits, Deya (front/receptionist) is always eager to help, she is patient and polished. You cannot to wrong with CHRISTY she's experienced, first wax is either half off or FREE.

Today i experienced by far the WORST wax I've ever had in my life. One thing I've always notice…read morewith this wax company is whenever your regular waxer has to cancel on you, they ALWAYS give you someone that isn't the best and the experience is never good. I've been getting waxes for 3 years now and 2 with this company. I've never had to tell a waxer to stop what they are doing mid wax because the pain is that unbearable. Literally to the point of me crying my eyes out. What pissed me off is the girl that waxed me told me my pain is coming from my hairs being too long. I instantly knew that was BS because I've gotten waxes looking like a bear on the wax table multiple times and NEVER HAS IT BEEN THIS UNBEARABLY PAINFUL. I could also tell she either wasn't trained well or didn't have any experience because she focused on one area of my body vs bouncing off body parts like a waxer would normally do. She focused on my Brazilian area for about 30 mins continuously applying wax over and over again. I asked her if my skin was red or bleeding and she told me no, but the moment i sat up to look my whole Brazilian area was very red and bumpy from the pain and amount of time she went over it. Normally when someone is doing a Brazilian on me, it takes about 5-7 mins if that. I've never experienced a wax session this bad. And on top of all that, she couldn't finish because she felt uncomfortable to do so with is understandable, but the fact that i am literally getting on a plane to Mexico tomorrow is a HUGE inconvenience to me! Now im forced to shave the body parts she didn't get to. I haven't shaved in 3 years because I am a consistent waxer. The fact i have to shave the rest is utterly disappointing and frustrating. I am beyond upset and lost for words at my experience today.