I drove my 84-year-old dad 30 minutes to come to this business because he was in a desperate need…read morefor a hearing aid. He found this business on a Chinese news publication and I checked their business hours and it said they were open from 10:00am to 1:00pm on Saturday. We arrived at 10:30am to a dark business with a locked door. The sign says they were supposed to be open from 10:00am to 1:00pm. I called the number listed for the business and their message also said they were open from 10:00am to 1:00pm. I called four times and left two messages but did not receive a returned call. We waited 30 minutes outside the office and no one showed up. I really hate to write 1-star reviews and always try to find positives about the business. But when a business that's classified as an essential business can't be honest about their hours of operation, that's when it frustrates me. My dad has me and my sisters to drive him to places to get the care he needs. But not all people have that opportunity. There are many people who do not have vehicles and depend on public transportation. There are those who travel from far to get the help they need. There are even those who experience mobility issues and have to arrange transport in advance to get to places. What would an experience be like for them if they had to deal with what my dad and I experienced?! I truly wish that businesses like these consider the clients they serve and stay true to their word about their operations, and that includes when they open and close.

I've bought hearing aids three times from M.P. Hearing Aid Center over the last 15 years. The…read moreaudiologist as well as the receptionist are two of the nicest people I've ever met. Understanding and patient, the after-sales service is always wonderful. They truly understands my needs and will strive for me to receive all the benefits I can get. Every visit was pleasant and stress-free. The audiologist took time to go over my insurance every time, making sure that I was covered, (or not covered, as the case may be), applied for disability, and warranty claims for the hearing aid. I cannot ask for a better support for all my hearing aid needs.

Tamika is so helpful. I was going to a different company for hearing aids and they never got it…read morequite right. Tamika really took her time and went above and beyond to make sure my hearing aids were a perfect match.

I have mixed emotions about my experience here. I would like to state the service provided by…read moreMS. Tamekia was Fantastic, the best care I've gotten since having to use hearing aids. Unfortunately the reason for this post is due to the front desk personal, Ms Suzie Morron. After getting my hearing aids, I was told to go to the front desk to sign paperwork and set up a 2 week out follow up appointment. I was given a document to sign.. as I finished signing it... a White couple coming inquiring about a charger ... the receptionist totally disregards that she was assisting me first... she went right to helping them out, which I would not have minded if the receptionist address me that she'd get back to me.... but no. She went back to Ms Tamekia. Trying to resolve his issue first. The paperwork I needed to sign took less time to complete than helping the white couple out. So I left and the receptionist was so rude when I called her out on it. You could have just told the man and his wife that you would assist after me ? Like he can wait lirterly, it only was a few minutes.... Shame on the receptionist. Totally made my experience real sour. To see the discrimination in 2025. She should get more training if that is how she conducts herself in a place that serves all people. When I asked for her name she didn't look in my direction and her "applogy" was not even sincere. To make matters worse, she didn't even bring up my follow up appointment... I didn't realize until I got home. So much for her customer service I suggest better training or get a new receptionist.

Thank you, Balky and Rene, for providing such an important member service at the Costco Hearing…read moreCenter. I especially like how you have been so supportive of my mom's hearing needs before and after she got her hearing aids. For both me and mom, you answered all our questions, provided complimentary hearing tests for years, and helped us be mindful of sustaining and improving our hearing. I would say to anyone considering where to go and who to see about their hearing yay, with confidence, go see Rene and Balky at the Costco Hearing Aid Center at the Monterey Park, CA Costco!!!

I found Beltone on the internet. They were accommodating in scheduling me in a timely manner and…read moregracious when I had to reschedule. The visit went very smoothly. The staff was professional and knowledgeable. I was surprised that the hearing test was free. I highly recommend them. My only suggestion is that they send the health form by email for completion.

Jerry and his son Patrick are regular visitors to Villa Gardens, a retirement community where my…read morehusband John and I have lived for the past two years. When I needed new hearing aids, George came to our apartment, tested my hearing, showed me different choices and helped me select an excellent pair of new aids. They insisted I try them for several weeks without any payment until I was satisfied with the results. My husband is in the process of selection now, and is receiving the same gracious service. it has been a delightful experience to work with this father-son team at Beltone. I highly recommend their service and product. Lynne Tuite

Dr.Thakkar was very kind to both my parents. He took his time to really explain things and was very…read morepatient. You can tell he knows his stuff. Very empathetic as well. He really took his time and really went over everything. He was also kind enough to provide many options to care for their needs. If you're looking for an audiologist, book him for sure!

I booked an appointment online for my mom and had to take time off work to bring her. When we…read morearrived, there wasn't even an audiologist there for that day. Apparently happened to others as well. No offer to reschedule, no call to make correct a mistake(?). Are these fake reviews? I don't care how good you are at audiology, if you can't provide some basic customer service and a functional scheduling system, it's just not worth it. There are many others to choose from.

Took my father in law for a hearing evaluation. Very professional care and Monica Jaime was great…read more Speaks Spanish and had an excellent manner of interacting and addressing questions and concerns. Would definitely recommend.

Expertise! Caring! Clean surroundings ! Knowledge and professionalism! I met the most caring,…read moreknowledgeable, kindest hearing expert at Whittier hearing center. I am a healthcare professional of 41 years so I know what I'm talking about. Jessica Paz is the best person I've ever encountered to guide me through a new process. She's so confident, and at every single step made sure I was comfortable and knew what was going on. She was attentive to every single thing! When I met Jessica this was all new to me. She cared about my comfort, I had very little knowledge, she explained everything in a way I could understand. And I'm an old senior so I need a little extra encouragement and teaching. She even wrote things down for me, very reassuring! If you need to get your hearing checked, or equipment to do with hearing, Jessica Paz is your expert!

I would highly recommend Dr. Camacho and the entire team at Doctors of Hearing Pasadena. From the…read moremoment you walk through the door, you are greeted with warm smiles and exceptional customer service. The staff is friendly, knowledgeable, and takes the time to answer questions and explain the various hearing aid options available. My mother's first experience with another hearing aid provider was disappointing, so she was understandably hesitant. However, her experience with Dr. Camacho was completely different. She immediately felt welcomed, valued, and genuinely cared for. Rather than feeling like just another patient, she felt like family. Dr. Camacho and her team take the time to understand each individual's needs, carefully explaining and comparing products to help find the best solution. There is never any pressure to make a purchase, just honest guidance and compassionate care. We are truly grateful for the outstanding service and personalized attention Dr. Camacho provides.

I have been bringing my mom, who is very hard of hearing (Costco hearing aids don't help my mom at…read moreall), here for a couple of years. We originally saw Dr. Camacho and she was very honest in her recommendations of hearing aids and did not push one brand over another and didn't try to sell us the most expensive one. She was even able to get us a discounted price for one of the high powered models. My mom had some problems with feedback issues, but Dr. Jensen, who we usually see now, was very helpful and continued to try different settings, ear molds, and small fixes until she got it right. I feel like they care for their patients here and do their best to help them maintain as much hearing as possible.

Laura Zepeda has been a true miracle for me!!! Thank goodness for her!!!…read more I'm over 80% hard of hearing...been struggling with it for many years! Out of all the previous specialists, no one has been as patient, dedicated and so helpful to my needs as she has. Very attentive and gets me in as soon as possible for my appointments regarding any concerns I have with hearing aids. I honestly don't know what I would do without her?! She's my lifesaver!!!

BE AWARE of this office and make sure to ask if you they accept your insurance before making any…read moreappointment. They do not verify your insurance eligibility prior to your appointment.

I found John too late in the process and bought from another vendor. I wish I had learned about…read moreJohn sooner. He's an excellent provider of quality instruments and offers very good advice. If you need hearing aids, there's no one better than John. I highly recommend him.

Easily Five Stars…read more John knows his business and the new hearing aids are excellent. Clear and distinct . So much better than my old devices and the insurance coverage is for three years. I am very happy to have discovered his clinic. Note: They will be relocating to The Green Street medical building in Pasadena in August.