Purchased prescription glasses, ordered new lenses. Was informed that lab broke frames but now I am…read moreresponsible to purchase a new pair but can get a discounted rate. Wow, what great customer service!! Will not get any further business from me.

They repaired my glasses that I thought were done for ! They're super kind and helpful.read more

I'm a returning customer. I usually use local shop as I…read morelike the personal attention. I've considered Costco but having hundreds of folks passing by was not all that appealing... So I returned to Stanton...their frames are relatively attractive and don't cost a mortgage payment. The staff is always friendly and attentive. I will admit I'm a tough fit and could be the customer from hell requiring multiple returns for an adjustment. The staff said don't worry; we have customers that come back every week because they damaged their frames. So I gave them my latest prescription. I selected the exact frame I had a few years ago...funny...as I went thru their vast selection and chose the same frame... When I picked up my glasses the prescription was spot on and the fit was perfect...no need to tweak the fit...they also refitted lenses into another frame that I purchased a few years ago. My only concern is that they have so many deals that it's impossible to match them up. But they are very "transparent " with the pricing and you do see what you get on their order form. I thought the price was more than fair and the overall experience was very good. I'd certainly recommend them.

It started in September 2024 when my sister took her son to purchase eyeglasses. We had to wait…read moreover an hour, not to mention that we brought along two children with severe, non-verbal autism. When Jewel, the manager, came to assist us, she had an attitude and was very rude and condescending. We chose not to complain at that time. Now it is July 2025, and we needed to replace the frames, which were under warranty. Jewel, the manager, told me that I had already used the warranty once in May and that it was only valid for one use. I went home and looked up the warranty, which indicated that it was unlimited. I then called customer service and spoke to Isiac, who confirmed that I could use the warranty as many times as needed until October 2025. On August 2, 2025, I returned to the store to get the replacement glasses and informed them that I could use the warranty. However, they told me again that I couldn't use it. I insisted they check the notes on my account, which showed the warranty was indeed unlimited. Eventually, they agreed, and I was able to get my son's glasses.

Krystal was very helpful with helping me pick out my eyeglasses. She has a great customer rapport…read moreand desires to be compensated for her customer service.

I've taken my children to Dr. Dirksen for the last three years. I highly recommend Pacific Eye, as…read moretheir patient care is top tier. Dr. Dirksen is very professional all while making the eye exam a positive experience for my kids. He's very patient and has exceeded our expectations.

I want to thank Nicole at Walmart vision for helping me choose my new glasses and for explaining my…read moreinsurance coverage. The customer service was great! I will definitely refer others.

So I was there today and Jackie went above my expectations. She really really did a fabulous job…read more She deserves a big fat raise my prescription glasses I had in my purse. She put some new little nose things on there that gripped my skin as she was trying to make it work better for me. She did such a good job. I highly highly recommend talking to Jackie when you go there And thank you Jackie for everything you help me with today. Sincerely, Kim

Discovered Dr Pimienta's office via Yelp, and thanks to the reviews, as well as a desire to avoid…read morethe larger practices in the area, decided to give them a call. When they offered a same day appointment, I took it -- so glad I did! First off, the staff were wonderful. I was met with a friendly welcome as soon as I entered. Before I sat down to complete 1-pg of paperwork (yes, 1 simple page), I was given a tour of the office, exam rooms, and optical shop. I also received a small welcome gift -- nice touch. After I completed my 1-pager, I was immediately ushered back to the room where they conduct various tests. The technician (uggh, can't remember her name) was professional and efficient, and comfortable in her tasks. She explained everything, and in 10 mins I had completed all the stations. Immediately after the tests, I went into the exam room. The wait for the doc was about 32 secs! Where does that ever happen? I've been seeing eye docs since I was 10 -- Dr. Pimienta is already in my Top 2!! Very friendly, and conveys a sense that he 1) genuinely likes his work and 2) genuinely likes people. After he gave a thorough run down of my eye health, we chatted for a few minutes -- fun guy to talk with! Checkout, payment and follow-on appointment done immediately after my exam was finished. Efficient and professional service to the end. So glad I came to Dr. Pimenta's office!! A++ Cheers! RS

Going to the eye doctor is my favorite doctor's appointment of the year…read more The staff is very friendly and helpful. The doctor is always pleasant. And I just love getting new glasses every other visit. They have a good selection of frames to choose from. And my insurance covers quite a bit. So it's a very pleasant visit for me. Highly recommended!!

All doctors are super professional but the problem I have is with the call center. They say to…read moreconfirm appointment which I do. I make arrangements for a driver to and from to the doctors office . I get to the office and my appointment has been cancelled. The reason "The doctor is not here today" we called and left messages plus voice mail. All to a wrong number or maybe never done because why would I show up for my appointment. Very Very disappointed

Are you freaking kidding me! After having my mother's appointment canceled by the doctor and then…read morerescheduled for an appointment 6 weeks later, we walked into the office this morning to find out the doctor had canceled the appointment again! She had even received an email to confirm the appointment, to which she replied yes and received a "thank you for confirming" response. In my opinion, the doctors in this office do not care about the problem this creates for their patients when they do this. This has happened to us a total of 3 times and this is the second time we weren't notified before hand. And to wecare@paceyemed.com, save yourself the trouble of responding to my post suggesting I contact you to work this out. I have contacted you before and never received a response.

The entire team is absolutely the best at delivering amazing eye care and customer service. They…read more100% deliver on their mission to provide quality eye care with a family feel. Highly recommend establishing here. Bonus for eye glass wearers: can order and replace lenses on your frames instead of buying new set each time (unlike Lens Crafters, e.g.)

Very so so at best. Tried to rush everything along. Saying he could not spend anymore time at my…read moreappointment. Communication through out the process was spotty a best. Would not go back.

if you are seeking a doctor to do your cataract surgery, please consider contacting dr. stephen…read morebylsma at elite eye center in santa maria, ca. the facility is spacious and ultra clean. the staff is very friendly and professional. and, most importantly, dr. bylsma is a person who is friendly, tops in his field and is very willing to answer any questions you might have. look him up on the internet. you will find his educational background is outstanding and he has made advancements in his field of ophthalmology. in about one month i went from having cataracts (in both eyes) and very bad astigmatism to having clear vision in both eyes. i had surgery at premier eye center (one eye at a time for the cataracts) and lasik at elite eye center to correct the astigmatism (both eyes at once). i don't have to wear glasses any more! in all the procedures dr. bylsma explained what was going to be taking place and talked to me during the procedures. he made me feel comfortable. this was such an easy, positive experience that i would recommend that you consider dr. bylsma and elite eye center as the people to help you with your cataract surgery.

I cannot speak to Dr. Bylsma's expertise in glaucoma treatment and other inter-ocular surgery,…read morewhere he holds the majority of his stellar medical credentials. But for those seeking eyelid surgery, or any other cosmetic surgery, I would strongly suggest consulting a board certified plastic surgeon. At Bylsma's suggestion, I combined a minor medical eye surgery with a simultaneous mini blepharoplasty to remove excess skin on my upper eyelids. The blepharoplasty was fraught with issues that included a broken blood vessel that resulted in severe bruising for months, revisions, in one case, involving sutures that completely fell out while the wound was still healing (which led to immediately redoing the procedure over compromised skin). And other problems I won't detail here. Needless to say, I was not pleased with the end result that left both eyes with sagging skin and one eye without even an eyelid crease. I had a blepharoplasty done 15 years ago by a local board certified surgeon, so I know the difference in both surgical expertise and end results. Dr. Bylsma is an affable enough eye surgeon. But he needs to stay in his lane.