The entire team is absolutely the best at delivering amazing eye care and customer service. They 100% deliver on their mission to provide quality eye care with a family feel. Highly recommend establishing here. Bonus for eye glass wearers: can order and replace lenses on your frames instead of buying new set each time (unlike Lens Crafters, e.g.) read more

Very so so at best. Tried to rush everything along. Saying he could not spend anymore time at my appointment. Communication through out the process was spotty a best. Would not go back. read more

Excellent service and care. The office staff is amazing and professional. The Dr is excellent and very thorough!

Great location, kind staff, up -to-date equipment, and very knowledgeable dr who took his time and care to examine my moms eyes, explain her issues with her eyes , and was very, very polite with her and I. The staff from the front desk to after seeing the Dr and talking about glasses choices with Lina has been a great experience for my mom has been through multiple drs offices days in and out so it was nice to have great office who cares for what they do and it shows. The interior is lovely , clean, the lobby decor is beautiful and fitting. Rooms inside are not cluttered and very modern , cozy look. I will be recommending this office to anyone who needs a optometrist ! I appreciate read more

Office is new and open floor plan. Dr. and staff were friendly and efficient. So glad our retired Dr sent them our records.

Honestly the BEST. STAFF. EVER!!!! We Had get glasses and they said it would take a couple weeks. My husband had them in six days later and I had them a week and a half later because of Christmas and New Year's This staff is AMAZING!!!! They remember your name when you walk in, they laugh and joke with you, and are truly just pleasant people to be around. I HIGHLY recommend them!!!!! read more

Outstanding service from staff and Dr Palmer. Excellent evaluation. Beautiful office. I highly recommend this office. read more

Dr. Palmer is a fine doctor, friendly, caring. However, his business practices are questionable. Double bills for services, does not provide itemized receipts (unless demanded by the patient), frames are very costly. Hopefully you have a good vision insurance plan. read more

We have been going to Dr Palmer for 2 years. He has really helped me get thru some major vision issues. My double vision was not well managed. Until now. He is highly recommended. read more

I have been to Nipomo Optometry three times and seen Dr. Palmer three times, as well. Dr. Palmer and his staff are caring, knowledgeable, and friendly. For eye exams and eye care, Dr. Palmer is the best. You can feel confident that your eye exam will be thorough and complete. He has been in practice in Nipomo for many years and is part of our community. Dr. Palmer is very knowledgeable about the latest technology in optometry and always invests in the latest equipment. If you need thorough, complete, and professional eye care, or any of the many other services provided by Dr. Palmer and his staff, you cannot go wrong by going to Nipomo Optometry. read more

Dr. Palmer was nice and seemed thorough. The staff was also pleasant. Unfortunately, after I had cataract surgery, I did not ask if they had an agreement with Medicare, which would cover a small part of the cost of new glasses. It just did not occur to me to ask, but they should have been forthcoming about the fact that they do not have an agreement with Medicare I asked if I could stop the order for new glasses I paid for just yesterday, and was told that all sales are final. They will not be ready for a few weeks, so it's hard to believe that the order cannot be canceled. The cost is twice what I have paid for glasses in the past. I will never return, except to pick up my expensive glasses. read more

Great people, great prices. Had metal stuck in my eye, surprisingly they told me to come right in. No waiting, right to the chair, and problem fixed in no time at all. They personally called in the prescription, got the price which the Doctor was not happy with so he got on the net and found a discount. Top it off their prices were very reasonable, would have been happy paying five times what they charged. read more

I've read several previous reviews and want to state a fact. If you have VSP or another vision care insurance, then that is what you want to give them. Last August I went to Dr. Palmer, and his office staff took my medicare info, my secondary Blue Cross PPO info, and my VSP info. To my surprise, they only billed my medical insurance! Never filed with VSP ! It took me from last August to May of this year for them to send me a refund of $46.00. I paid out-of-pocket $84.00 just for the exam and prescription! Never have I paid over $25.00. BEWARE OF DR. PALMER'S BILLING PRACTICES. read more

I have been taking my kids here for years. I used to love it but the Dr. tries to sell you on myopia drops/ lenses every visit. I get it, it is for the health of the eye and to prevent other diseases but I have declined at every appointment. My daughter had an appointment to get fitted for contact lenses when I declined the myopia lenses the lady upfront (Stacy) looked at the other lady and said what do I do now? She was very rude. My daughter left in tears after waiting for this appointment, for them to say she would need to come back to do the trial and try on which I was told we would do at this visit and confirmed it before her appointment. She has wore glasses most of her life and was so excited to switch to contacts at this appointment . The miscommunication has been happening multiple times from what our appointment would be for, to not being informed lenses were on back order, then to them ordering wrong lenses after waiting over a month and to them saying lenses were covered but when we arrived to say they got it wrong and they weren't. As far as the other staff members, they have always been polite but I have talked to Stacy on the phone before and she is always rude on the phone and in person. Unfortunately, we will no longer be coming here. read more

What an experience! Been dreading doing the annual family optometry appointment, but can't say enough great my things. No dilation needed!! (drama with our last doctor for my kids) They have a brand new camera that's a one-stop shop for what we needed. My 6yr old and 8yr old had such a great experience, we learned some preventative measures and they got to pet Mason, the office dog, which was a treat. For myself, finally needed glasses! The best part? My lenses were cut right on site - no wait. As a busy mama and one who works, the last thing I had time for was frame shopping and waiting for them. The on-site convenience with great frame options. The nicest office staff which is much appreciated. Already booked our appointment next year! read more

Nipomo Optometry - Optometrists Near Me - Nipomo, California

If you use Dr Palmer's office for your vision exam be careful if you have both health insurance and vision insurance. I ended up paying much more for my vision exam than I have ever had to in the past before I moved here. His office insisted on getting my health insurance information, which I felt strange because in decades of going to optometrists I have never had one ask for my health insurance. Then when I told him I would like a recommendation for an ophthalmologist he stated (IMO somewhat haughtily) that he could do anything an ophthalmologist could do. I had cataract surgery years ago and have been regularly examined my previous ophthalmologist (I moved and he retired so I needed a new ophthalmologist). I thought about walking out at that point, and probably should have. The actual vision exam seemed standard. He noted some cloudiness behind the artificial lens from the cataract surgery, which I already knew about. At the billing stage things fell apart for me. Because he noted the cloudiness he billed my health insurance for the exam rather than my vision insurance. Previous optometrists have billed my vision insurance for a well vision exam. If he had billed my vision insurance the total cost for a general well vision exam including the refraction test (for a reading prescription) would have been $10. Because he billed my health insurance the cost to me was $77 - copay for the health exam and more because the health insurance does not cover the refraction test. And he then referred me to an ophthalmologist to check the cloudiness, at which time I would have to pay another copay. So it cost me $77 instead of $10, for no real added benefit to me. Be careful. I gave 2 stars because other than the billing issue, the actual exam seemed acceptable. read more

Staff is friendly and helpful. Appointments are always in time and prompt; Dr. Palmer very thorough with eye exams.

Lovely office, thorough appointment, kind doctor and staff! I enjoyed my annual visit.

Dr. Palmer and his staff are knowledgeable and friendly. His state of the art imaging software is interesting and useful. I appreciate his attention to detail in making sure my eyes are well taken care of. I had not heard of computer progressives until now. My new prescription will help make my work less of a pain - literally. Thanks for all your help. read more

I came to Nipomo Optometry after one of my contacts tore as soon as I got to my parents house for a week long visit. I didn't have any spares and I live 3 hrs away. I called and they were so nice to help and offer me a trial pair. It was amazing and their customer service was top notch. My parents just moved to the area and will be going here and I recommend the same for others! read more

My family and I have going to Dr Palmer at Nipomo Optometry for years. He has always been professional, well informed, kind ,considerate and attentive to our concerns and questions. He is also personable and easy to talk to. His optometry equipment has always been in change throughout the years staying updated and current with technology. I appreciate the clarity and the thorough explanations given during my exams. His front office staff are friendly, kind and very helpful. The office has a wide variety of newer updated frames, too many to choose from and the staff are helpful to assist choosing the right pair. I have always felt valued as client and never rushed during appts. Ive sold my home in Nipomo 4-5 yrs ago to be closer to the ocean and continue to see Dr Palmer at Nipomo Optometry. Its hard to beat trust when you have it, its even harder to find it. Thank you Dr Palmer and staff for my better vision! My reviews are never requested or bought. Just honest opinions to the places i go. read more

First visit, an emergency, got a piece of metal stuck in my eye. Tho booked solid for the day they squeezed me in with no waiting time. Staff was friendly and efficient. Doctor very friendly and knowledgeable. Fixed me up and I was out in a very short period of time. Doctor took the extra time to find me a discount coupon for the meds I needed and immediately called them in to the pharmacy. I have no insurance but was happy with the bill, very reasonable. Will go back for sure. read more

Very personable and attentive support staff. Very patient when it comes to selecting the frame especially when there seems to be infinite combinations of lens shape and rimless frame selection. The prescription however was filled spot on. The fit was perfect. Don't skimp on your glasses. Top notch brands and you are not nickeled and dimed. Five stars all the way. read more

I have had dry eye issues for way too many years! Along with that symptom come others as well of a lot of discomfort to say the least. When time was evident I needed another eye exam I happened to spot some reviews about Dr. Palmer. Parts of what I read caused me to schedule an appointment with him. I needed to find relief in several ways and felt hope. Similar to my own professional challenge in problem solving, I found he also was on that track in genuinely trying to help his clients. More hope felt. Not only did he nail my eye glass prescription but followed through and patiently explained why I felt dry eyes. Briefly from a copy paste online: "Changes to the amount or quality of the oil, or to the glands themselves, can lead to MGD.." That sure explained a lot of why I felt what had been!! I will conclude that some relief HAS been found via following Dr. Palmer's suggestions of which I am continuing in efforts of landing even more relief! read more

Everyone at Nipomo Optometry should be commended for there professionalism and eagerness to give the best service possible. I quickly got an appointment when needed. Dr Palmer returned my call, the staff squeezed me in and my problem was quickly diagnosed and proper referrals made for follow up. When my vision changed Dr Palmer patiently explained my options and what and why he recommended what he did. The front desk staff is ALWAYS friendly and helpful, even at the end of the day! Thanks to all of the staff at Nipomo Optometry. And I am including Mason in that Thank You. Love it that he is so chill. read more

Had a horrible experience with Costco Optometry and was thrilled to find Nipomo Optometry! Their staff is very friendly and helpful, they have a great selection of frames for reasonable prices and Dr. Palmer took the time to explain all the tests & results! Love them!! read more

Love this office! Always a pleasure going in. Staff is knowledgeable, friendly and helpful. Dr. Palmer is a wonderful optometrist. Our entire family goes to this office and we've been very pleased. read more

I recently visited Nipomo Optometry in Nipomo, CA. I have a dry eye condition that has kept me from wearing contacts and the beginning stages of macular degeneration. I needed an optometrist that understood the importance of proper testing and analysis with the knowledge and ability to address these conditions early on. I appreciated the expertise he shared with me and the remedies that followed. It's with all honestly that I say Dr. Palmer and his staff exceeded all areas of my expectation, from the doctor, to the tests his assistant performed, to the lenses/frame recommendations by his optician, and the receptionist that worked with my schedule. I highly recommend Dr. Ben Palmer to anyone out there looking for an optometrist that goes beyond the annual checkup and lenses/frame order. read more

First time visit was wonderful. Easy to make an appointment, didn't wait long at all, Dr. Palmer is awesome and so are his staff. They all courteous and friendly. Thank you, Nipomo Optometry read more

Dr Palmer and his staff are great! Very friendly, knowledgable, and easy to make an appointment!

Dr. Palmer and his staff are all very friendly and fast. It is so convenient for me too. The office is located right behind Dominos Pizza off of Frontage road. I recommend Dr. Palmer! read more

Great doctor and staff! Very friendly and efficient, modern state of the art equipment. I would not hesitate to recommend this office to everyone!!! read more

Dr. Palmer is one of the best Optometrists I have ever been to. Very personable and caring. Eye care is very important to your over all health and well being. He discovered I had high blood pressure and caught it just in time. Now my eye sight is corrected and so is my blood pressure. I thank God for Dr. Palmer. I went to him just in time. Highly recommend 5 stars. read more

From the time I walked in the door until the time I left, Dr. Palmer and his staff were friendly, helpful, and knowledgeable. My prescription is very bad and they made me feel good about it and got me set up with some nice glasses that look pretty good! read more

Office was able to get me in last minute as a new patient. The front desk girls are helpful and friendly! Dr. Palmer was very nice and diagnosed my eye infection quickly. Thanks so much I will be back! read more

I have gone to see Dr. Palmer for 2 annual visits now and have a great experience both times. The office is in a bit of an odd location, behind a gas station, next to Little Jackos. The staff is always friendly and accommodating. Dr. Palmer himself is knowledgeable and takes time to answer questions (I always seem to have many) and also has given me some education regarding the health of my eyes that no other Optometrist has pointed out before. His dog comes with him to work on Tuesdays and Thursdays and is such a sweetie. My first time visiting his office I didn't even realize the dog was in the room until I was leaving, he had been asleep behind my chair the whole time! At my most recent visit the staff was very apologetic for keeping me waiting as they were short staffed due to a few illnesses. Despite them being understaffed I was in and out in 45 minutes, much faster than most other doctors appointments. Overall: great service, knowledgeable and patient doctor, friendly staff and cute dog. read more

Dr. Palmer and staff are dedicated to their patients and the highest quality eye care. They are all friendly, helpful, professional and efficient. I have been using their services for years and have consistently been impressed by the attention I receive as a patient. In addition, the staff is adept at helping folks find the right eye wear for their needs; they have even repaired a pair of frames that I thought we completely destroyed.The service and products are top notch in comparison to larger (big box) optometry practices. read more

Had a good visit and exam with the Dr. Palmer. His staff was very nice and knowledgeable about my needs for eye wear and set me up accordingly. read more